# OurRitual: Couples Support

> Relationship guidance app with professional support, science-backed methods, and guided activities. (iPhone/iPad app by Ritual Health Technologies INC.)

- Source: https://appshunter.io/ios/app/ourritual-couples-support/id1671770240 (this page in markdown: same URL + `.md`)
- Developer: [Ritual Health Technologies INC](https://appshunter.io/developer/1671770242)
- Category: Health & Fitness
- Price: Free
- Rating: 4.60/5 from 307 App Store ratings · 32 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.1 · 49 MB
- Languages: American English
- Released: 2024-06-20
- Data updated: 2026-08-25
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ourritual-couples-support/id1671770240/reviews.md

## What is OurRitual?

Discover Ritual, the transformative relationship guidance app designed to bring you closer to your partner and navigate life's challenges with ease. Trusted by leading names in health and wellness, Ritual offers personalized support from experienced professionals, utilizing science-backed methods to reignite connection, enhance communication, and foster intimacy. Whether you're dealing with conflict, seeking deeper understanding, or simply aiming to grow together, Ritual adapts to your needs, offering 1:1 sessions with qualified and highly-trained relationship experts, weekly videos, and guided activities. Join the community and experience significant improvement in your relationship within weeks. Start your journey to a happier, healthier relationship with Ritual.

Give your relationship the boost it deserves, on your terms.

• Heal your connection, alleviate relational anxiety, and solve conflicts with personalized, easy-to-follow plans and a trusted professional who is there for you every step of the way.

• See the change you’ve been yearning for unfold. With Ritual's science-backed model, you can reach meaningful results doing individual work or working with your partner like in traditional couples counseling. 

• Get regular online sessions with an experienced clinician — no wait lists, no driving into the city, no heavy price tags. Sessions are compact and focused.

• Continue learning and growing between sessions with our personalized pathways, you decide what you want to work on and we’ll give you science-backed videos and tips, opportunities to practice your new learnings and skills and opportunities for reflection alone or with your partner. 

Don’t put off happiness. Download the Ritual app to start your journey to a better relationship today.

## Key features

- Personalized relationship guidance
- 1:1 sessions with relationship experts
- Science-backed methods
- Weekly videos and guided activities
- Conflict resolution support
- Improved communication and intimacy

## Recent user reviews (10 of 32)

All indexed reviews: https://appshunter.io/ios/app/ourritual-couples-support/id1671770240/reviews.md

### 1/5 — Stay away

*2026-07-19*

Hopefully my experience was not a common theme. It’s a good idea, but terribly carried out. Had frequent scheduling issues that our expert was unable to resolve due to software limitations. 
My real issue is OurRitual refunded my subscription after I asked for documentation of admissions to crimes committed against me while in sessions. 
OR may be well suited for some couples learning how to communicate, but if you have been subjected to domestic battery or assault, stay away from OR and get a lawyer.

**Developer response:** We hear you and we're genuinely sorry our service wasn't the right fit this time. Our team reached out to you directly regarding this matter and resolution. If there's anything more we can do, please reach us at escalation-management@ourritual.com.

### 1/5 — A waste of time and money

*2026-06-24*

While I genuinely enjoyed my 3-month therapy sessions, the app was consistently glitchy throughout. When I was ready to end my subscription, I communicated directly with my therapist, who confirmed I was all set after the paid period — no further action needed on my part.

Instead, I was charged again for a service I’m no longer using, on an app I can no longer even access, without my authorization. I’ve now spent over a month trying to resolve this with customer service, and I’m no closer to a resolution. Every interaction ends with “we’re escalating it” and “please wait” — with nothing to show for it.

The billing practices are deceptive, the customer service is the worst I’ve experienced since first downloading the app, and the app itself still doesn’t function reliably. 0/10. Do not recommend.

**Developer response:** Thank you for your feedback. We're sorry for the frustration you experienced with the app, customer service, and billing. Clear and transparent subscription management is our priority, and we take this seriously. One of our managers has personally reached out to you through a support ticket to get this resolved. Please check your messages and reply when you can. We genuinely look forward to making this right for you!

### 1/5 — Deceptive and hidden pricing

*2026-06-22*

Having tried Our Ritual for 6 months, I’m extremely disappointed by the deceptive pricing and hidden price escalations for subscriptions within the app. 

My experience with the Therapist on the app has been wonderful but every month the subscription renews at a higher price even though I was locked into a fixed price 6-month subscription. 

I felt the company is using hidden pricing and deceptive practices for billing which makes me completely distrust this company

**Developer response:** Hi! Thank you for taking the time to share this. We're sorry about your billing experience and would love to help. Please contact us at support@ourritual.com with your account email, we'll personally take care of this for you.

### 2/5 — App is SO buggy and support is SO slow

*2026-06-17*

Honestly, I wanted to love it as the price is definitely lower versus competitors but the app is so buggy. 

Constantly during our initial 4 week plan we kept losing access to the group chat with our provider. We were told to just email support about it. Support took well over a week to respond to our first support inquiry. 

Then there doesn’t seem to be any easy way to access the session as a group as you can only access everything via the mobile app (not on a desktop) so you waste precious minutes of your already short 40 minute session just working out receiving a Zoom link from your provider so that everyone in a couples session can access the call. 

The homework/pathway work for couples is very canned and a bit AI feeling. It’s not terrible but it certainly is not personalized in any sort of a way. It’s just predetermined homework that every couple would receive for a very broad subject like “Communication Issues” for example. 

Then there were multiple times during our first 4 weeks that we had to uninstall and reinstall the app just to get the update so that the app would function at all as it doesn’t give a simple update option within the App Store. 

On top of all of this…whenever we decided not to continue with this service and tried to cancel our account, we were unable to do so automatically despite that this is how it’s advertised “Cancel anytime” but we actually had to email the very slow responding support to get this done. I’m glad I didn’t wait until the last minute or we’d have been charged again while waiting for support to cancel our subscription. 

The reason for 2 stars instead of 1 is that we did like our provider fine but overall the entire app experience is enough of a nightmare to justify avoiding this and paying a higher price elsewhere for sure.

**Developer response:** Hi! We're really glad your experience with your Expert was a positive one. We're sorry the app didn't live up to that same standard - feedback like yours is what helps us improve. Could you reach out to us at support@ourritual.com with the email linked to your account? We'd love to connect directly, hear more, and see what we can do for you.

### 1/5 — They take your money while providing no service

*2026-05-22*

I was charged automatically for 3 months for almost 900 USD and only had 2 therapy sessions. At the end of our second session we  told the therapist that we need to pause and we agreed on the plan but I did not know I have to pause from the app and my therapist did not inform me. Monthly charges continued till I figured out I have to do that in the app. The therapist was not helpful and just agreed with whatever we said.

### 1/5 — Terrible Refund and Billing Process - BEWARE

*2026-05-05, version 4.36.0*

I wanted this to work, which makes the experience that much more frustrating.
My main issue is with the billing and refund process. The cancellation terms are not made clearly upfront, and when I reached out about a refund for sessions I barely used, I was denied and pointed to fine print buried in their Terms of Use. No goodwill, no flexibility, no attempt to meet me halfway.
I’ve since escalated formally (ticket CS-22711) and made clear I’m prepared to dispute the charge with my card issuer and file complaints with the FTC and Maryland Attorney General if this isn’t resolved. I’d rather not go that route — but their customer service has given me no other option.
If you’re considering OurRitual, go in knowing that the 14-day money-back guarantee has conditions that aren’t prominently disclosed, and that getting a refund — even for unused sessions — is an uphill battle. Proceed with caution.

### 5/5 — Wonderful Platform

*2026-04-22*

I love the way Our Ritual uses a variety of tools, from educational videos to journaling emotions to meeting with an expert, in order to learn and achieve goals.

### 1/5 — Don’t do it

*2026-04-15, version 4.33.0*

This is coaching marketed as therapy. 
It’s not actually cheaper or more effective than therapy. 
If you’re comparing prices compare it to a life coach. Hard to connect or feel understood online with such short sessions and not a lot of baseline understanding of who we were.

Getting billing issues addressed was wildly complicated and frustrating.

The videos are decent but it also feels like content you could just get from YouTube and then discuss after. The frameworks make sense. And meeting weekly - my partner and I are in a rhythm of doing that to check in meaningfully which I like. 

The cost and how this is marketed do not make sense. 
Go to therapy.

### 5/5 — Highly Recommend

*2026-03-22*

When my wife said let’s go to couples therapy, I rolled my eyes. No more. One of the best decisions that we’ve made in our 28 years of marriage. Thanks to our outstanding relationship coach, Eli Shine, at OurRitual!

### 5/5 — Awesome content and therapy!

*2026-03-04*

The convenience of the online app and virtual sessions make it easy to integrate into life. Also the emotional check-ins helped us navigate a major conflict in a way that helped us to de-escalate and repair much easier than before therapy. We feel like Ritual is helping our relationship grow stronger and more connected.

## Frequently asked questions about OurRitual

### What does OurRitual do?

OurRitual is a relationship guidance app designed to help couples improve their connection, communication, and intimacy. It offers personalized support from experienced professionals, utilizing science-backed methods to address conflicts, foster understanding, and promote growth together.

### What are the key features of OurRitual?

Key features include 1:1 sessions with qualified relationship experts, weekly educational videos, guided activities for couples, personalized pathways for individual or joint work, and tools for conflict resolution and alleviating relational anxiety.

### How much does OurRitual cost?

The app offers access to sessions with clinicians, weekly videos, and guided activities. While the description mentions "no heavy price tags" for sessions, specific pricing details for in-app purchases or premium features are not provided in the text.

### Is OurRitual available on all devices?

The provided description does not specify compatibility with particular operating systems or devices. However, it is presented as a mobile application, implying availability on smartphones and tablets.

### Who is OurRitual for?

This app is for couples who want to strengthen their bond, improve how they communicate, and work through relationship challenges. It's suitable for those seeking professional guidance and tools to foster deeper connection and intimacy.

## Version history (last 5 releases)

### 4.54.0 — 2026-08-23

We've given the OurRitual experience a small update, and fixed a few bugs so that we can give you an even smoother journey to your desired relationship and goals. Update the app to make sure you have access to the latest upgrades. Looking forward to seeing your progress, and to providing you with more updates and tools along the way!

### 4.53.0 — 2026-08-06

Sometimes making relationships better is about the work done behind-the-scenes. In this update we’ve brushed up the app to make sure that even the things that can’t be seen are working smoothly and efficiently, and helping you get closer towards your relationship goals. Make sure to update for the best OurRitual experience!

### 4.52.0 — 2026-08-02

Sometimes making relationships better is about the work done behind-the-scenes. In this update we’ve brushed up the app to make sure that even the things that can’t be seen are working smoothly and efficiently, and helping you get closer towards your relationship goals. Make sure to update for the best OurRitual experience!

### 4.51.0 — 2026-07-30

We've given the OurRitual experience a small update, and fixed a few bugs so that we can give you an even smoother journey to your desired relationship and goals. Update the app to make sure you have access to the latest upgrades. Looking forward to seeing your progress, and to providing you with more updates and tools along the way!

### 4.50.0 — 2026-07-29

We've given the OurRitual experience a small update, and fixed a few bugs so that we can give you an even smoother journey to your desired relationship and goals. Update the app to make sure you have access to the latest upgrades. Looking forward to seeing your progress, and to providing you with more updates and tools along the way!

## Apps similar to OurRitual

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ReGain - Couples Therapy](https://appshunter.io/ios/app/regain-couples-therapy/id1206964049) | 4.8 (13,286) | Free | Health & Fitness |
| [Marriage 365](https://appshunter.io/ios/app/marriage-365/id1628739510) | 4.9 (497) | Free | Health & Fitness |
| [Blueheart: Relationship Health](https://appshunter.io/ios/app/blueheart-relationship-health/id1473815579) | 4.5 (201) | Free | Health & Fitness |
| [Lasting: Marriage & Couples](https://appshunter.io/ios/app/lasting-marriage-and-couples/id1225049619) | 4.7 (24,820) | Free | Health & Fitness |
| [Mindbloom](https://appshunter.io/ios/app/mindbloom/id1587391820) | 4.7 (1,252) | Free | Health & Fitness |
| [Couples Coach](https://appshunter.io/ios/app/couples-coach/id1457019070) | 3.2 (13) | Free | Health & Fitness |

## Related topics

[couples counseling online](https://appshunter.io/ios/topics/couples-counseling-online) · [free counseling couples](https://appshunter.io/ios/topics/free-counseling-couples)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
