# Outfield - Field Sales CRM — user reviews > 43 indexed App Store user reviews of Outfield by Outfield, rated 4.30/5 from 120 ratings. - Source: https://appshunter.io/ios/app/outfield-field-sales-crm/id855223788/reviews - App overview in markdown: https://appshunter.io/ios/app/outfield-field-sales-crm/id855223788.md - Rating breakdown: 5★ 85 · 4★ 10 · 3★ 9 · 2★ 8 · 1★ 8 ## Newest reviews (11 of 43) ### 2/5 — Fraudulent *2025-05-08, version 8.15.2* By signing up, you automatically agreed to their terms and conditions yet they don’t display them before you sign up… ### 3/5 — No Settings tab to delete account *2022-07-14, version 7.0.1* 1 . Price NOT listed on app store front 2. Delete option not available 3. Unable to do much with free version so no way to evaluate the effectiveness of the App before committing to a subscription 4. Developer wants to charge 2 years upfront for basic subscription. 5. Pls delete my account I am no longer interested in this app ### 2/5 — Missing some basic features & updates come with new surprise bugs *2020-06-02, version 5.4.1* Overall, app is great for a field sales rep. The iOS app however has started to not sync with the web browser and accounts all seem to be duplicating. Saving routes is a needed feature ### 3/5 — Good app. Miss add contact from near by places *2020-02-24, version 5.0.2* I’ve been using the app for 2 years now and I like it a lot. However when I first started to use it there was an option to “Add from nearby places.” This option made it simple to add places to the app. Since its gone it is more difficult to add the places. I recommended it to a friend but without this option he doesn’t want to type in all of the information for every place in his contacts. ### 5/5 — Easy to use *2019-07-31, version 3.13* I have been using Outfield for 6 months now. I like that the mobile app is easy to use and very straight forward in terms of design. I really like the ease of notating accounts on the mobile and appreciate the flexibility of being able to review my day’s account interactions via the web platform. It is a great platform overall and I use their Pipeline feature to organize all my accounts. It lets me setup my day’s activity with just a few glances. I’d recommend Outfield for account management, organization and to get a better understanding of your account visits and stay up to date with information from the field. If you are looking for an App to help you manage your personal outside sales efforts or to help you manage an entire team, this is a nice option to look at. ### 5/5 — Perfect For Reps On The Move *2019-07-11, version 3.12.6* I am in food sales. I’m constantly on the road seeing customers and prospecting in person. I tried using salesforce, Badger, Map My Customers, Zendesk Sell (Base), and a few other CRM’s. Of all of them, Outfield is by far my favorite. Because… 1. Adding new prospects while on the road is a cinch. I don’t have to manually enter anything. It finds my targets on a map. I add them with one click. 2. Visually seeing who I need to see, on a map is extremely important to staying organized. 3. Keeping notes is even easier than writing it down. I just speak into my phone. 4. It’s inexpensive. 5. Customizable. I added a simple form to capture industry specific information, which I can get to show up in reports. 6. Simple. It’s not over engineered. Just the basics, and the option to customize if you want. 7. Seeing analytics is motivating. 8. Route optimizer makes me more efficient, takes into consideration calendar entities, but is flexible as changes to my day inevitably happen. No other CRM has such a quick, simple and clean routing system. So far, I’m very happy. If you’re on the road more than you’re in the office, this CRM is specifically designed for you. Just pull the band-aid off and start using it 100% for a day. It’s addicting. ### 3/5 — So far, I like it. *2018-08-14, version 3.7* So far, I am genuinely enjoying this app. I’m still figuring things out. Support is responsive but not always helpful. I would like to know how to optimize my route starting at my furthest point. Also, when I first signed up someone named Rory called me, unfortunately I was walking into an elevator and lost Rory. He quickly called back and left me a scathing voice mail. Very unprofessional. ### 4/5 — Love This App *2018-07-13, version 3.6* We have been using Outfield for five months now. It has been great for our small team of four. I like the accountability factor as it let’s me know who needs more encouragement whether it be from lack of confidence or laziness. It helps me personally to organize my days and weeks so I am more productive with the accounts I do see. We are in the Automotive Software Management business. ### 2/5 — Glitches out after a week of using *2018-06-27, version 3.5.1* It works great most of the time. But once a week, I have to delete the app and reinstall it. The reason being because it just starts to constantly ask me to verify my login. When this glitch happens, after using the app for more than 10 seconds, it forces me to log in unless I close out if the app and re-open it. Then I get ten more seconds to use it before it asks me login again. And if I choose to login, I have to wait like 5 minutes to set everything up (which, you know, nothing has changed in the two seconds it took me enter my login). And after it gets all set up . . . I have ten seconds before it asks me to verify my Login. Again. So, when it works, this app is great, other than the fact that it drains my battery way more than any other app I have had. But when it breaks, it causes extreme frustration cause I can only get a few seconds of work done through the app unless I delete and reinstall it again. Which I have done three times by now and I expect to do so more in the future ### 5/5 — Hands down, the best! *2018-05-29, version 3.4.1* This app is perfect for someone on the go like myself. I hated writing down addresses, contact info, and etc but thanks to Outfield I no longer have to do that. I just check in and outfield generates the address and I add what I need from there. I love being able to look at my visits and see where I left off with my clients without having to pull my laptop out or look through piles of paperwork. The reporting feature generates my visits on a spreadsheet allowing me more time in the field and less in the office. It’s amazing what all this app can do! Outfield is very user friendly and quick to learn. I don’t have enough room to write what all this app can do and has done for me. There is no better application and they have the best customer service to go along with it! ### 5/5 — Really helpful *2018-04-18, version 3.2.1* I am so much more productive with Outfield, and my life is so much easier. Highly recommended for field account management. I'm able to document all my notes through my iPhone. ## Most critical reviews (10 lowest-rated) ### 1/5 — Annual fee only, features on mobile don’t transfer to desktop. *2024-06-21* There’s no pricing on the website because these guys are shifty, you have to commit to an annual subscription as they are skint and bootstrapped to the max. No mapping support from desktop, mobile device only. It’s all cloak and daggers, I’m going back to Pipedrive. ### 1/5 — Horrible *2022-02-14, version 6.9.1* Worst interface I have ever seen. Company are a bunch if liars. Horrible service get Salesforce. ### 1/5 — Disappointing *2021-01-15, version 5.7.10* Doesn’t always record points properly, and that’s a big deal. I just did two substantial check ins and reports and my ranking and points remained exactly the same and typically I would’ve gained between 4-6 for each. After a long day of work, that’s not cool. I tried logging out and back in and everything. ### 1/5 — Not a fan *2019-10-06, version 4.0.3* Keeps deleting my events, doesn’t let me upload pictures. ### 1/5 — Gone down hill *2019-09-23, version 4.0.1* This app use to be pretty good. Since thy can’t use Google location services it has been a steady down hill. It rarely will populates existing places for near by locations. So I always have to click out of places and back in for it to work and then even then it’s hit or miss. The calendar app forces you to add a place or contact to creat a calendar entry. It’s just not a good experience any more. ### 1/5 — 30 DAY TRIAL? *2018-08-08, version 3.7* Functionality I’m (still) looking for. Did anyone else get a 30 day trial notification? Me either... Until I received a call from an inside rep asking me about my needs. Clear as day, the moment I was obviously not the primary target market for this company, I was suddenly verbally informed that my 30 day trial would expire in 29 days. 30 day trial? What trial? I politely and immediately called the rep out, acknowledging this wasn’t likely his policy, and received no denial whatsoever. I wouldn’t care if this app had been listed as such, making this clear up front. “Spend your time entering your data THEN we’ll let you know it’s a trial or we’ll be billing you.” It’s not THAT you do, it’s HOW. Deceit isn’t for me. 5 Star reviews look questionable in terms of authenticity now that I’m re-reading. Sound like a trifold flyer imo. BS ### 1/5 — Doesn't work *2016-11-27, version 2.8.1* Doesn't work. Spent a bunch of time. This has been a waste of time. The product isn't there yet. ### 2/5 — “Target List” & Route Tabs Ruined A Great Product *2026-06-22, version 9.4* Once Outfield updated and added the Target List and Route tab on the left hand side, the product went from 4 stars to 2. You can’t go from your Target list straight into your route for the day. It’s very inefficient for a rep like me who is constantly on the move meeting prospects in my territory. There’s no need for the extra step from the Target List to getting to Apple Maps for the route. Just go back to how it was and only add an easier way to track sales than the “Deals” tab. ### 2/5 — Why did you remove this feature? *2026-06-15, version 9.3* This app is great but they removed the route building feature from the accounts tab- now you must go through the clunky route-building section with a terrible search engine. ### 2/5 — Would not recommend *2026-01-14, version 8.19.5* This app is fantastic, in theory. In practice it has so many backend issues. It loves to be slow & glitchy even when on a strong data signal. For data collection I’ve heard it’s fantastic. That said, I work on the data entry end of the app & have had so many issues over the last year. It would be great if Outfield ensured that this app runs as designed but they seem more interested in taking your money than solving the problems with their product ## Most praised reviews (10 highest-rated) ### 5/5 — Outstanding CRM *2026-02-20, version 9.0.3* I’ve worked with multiple CRM’s and this is the first that actually has a well thought out UI - the bonus of the gamification aspect to keep reps competitive as well is a huge bonus ! Well done team! ### 5/5 — Great CRM tool for outside sales *2025-06-13, version 8.17.1* Easy to log activities ### 5/5 — Accessible and Fun *2024-11-22* It gives me my data when I need it. The gamification they’ve added really helps my sales team. Great work team. ### 5/5 — Awesome experience. *2021-07-07, version 6.4* I downloaded this app. I was promptly greeted by a representative who guided me along the way of getting setup. I appreciated it because other CRM companies offer horrible customer experiences. These guys actually pick up the phone when I need them too. I recommend. ### 5/5 — Great work team *2021-04-03, version 6.0* Thanks for making Outfield the best CRM out there for field teams. ### 5/5 — Field rep *2020-12-18, version 5.7.8* I’m a field rep that was forced to use another crm and I really missed out field, now I’m working from home with a different company I can come on back to the outfield app thank goodness I sure missed using the Amazing App I’m an inside sales rep till this fake virus moves on Thanks to the outfield team for putting together a great product so simple a caveman could use it ### 5/5 — Excellent for outside sales reps *2020-08-03, version 5.5.4* If you are an outside sales rep give this a try! This is the easiest to use most intuitive rep for keeping track of customers leads and more. The mapping and visual aids along with navigation check in status etc. are all amazing. Check them out on YouTube. I’ve been in sales for 20 years and this is the best tool I’ve ever come across to help me increase sales. Rick H. ### 5/5 — Smooth & Seamless *2019-08-15, version 3.13* Has been a great help in helping me grow my salsa company from 0 to 30 stores in only a few months! Prospecting so easily and tracking accounts simplifies my process, time and focus! #datg ### 5/5 — Would recommend *2019-08-07, version 3.13* I love this app! I can communicate easily and effectively to team members, I have a visual picture to reference every time I use it, and it helps me keep organized. This app is also very user friendly! Very satisfied consumer!! ### 5/5 — Great app for productivity *2019-07-31, version 3.13* Been using this app since the beginning of the year and it has helped me save time and create more opportunities. The route planning and optimization helps save time on my commute and gives me more time for prospecting. Speaking of prospecting, the app allows me to find new accounts easily while in the field. I’d recommend this to anyone in sales that is looking to boost their numbers and make more money! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*