# Outreach Grid User — From First Contact to Housing

> Tool for reporting homelessness, managing clients, and coordinating services. (iPhone/iPad app by Appledore, Inc..)

- Source: https://appshunter.io/ios/app/outreach-grid-user/id1463930916 (this page in markdown: same URL + `.md`)
- Developer: [Appledore, Inc.](https://appshunter.io/developer/1435968118)
- Category: Productivity, Utilities
- Price: Free
- Rating: 5.00/5 from 6 App Store ratings
- Age rating: 12+
- Requires: iOS 14.0 · 49 MB
- Languages: American English
- Released: 2019-09-04
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/outreach-grid-user/id1463930916/reviews.md

## What is Outreach Grid User?

Welcome to Outreach Grid's User App!

Report Sightings of Homelessness: Record locational data for client encounters, encampments, and incidents.
Manage Clients: Record case notes, complete assessments, track services and resources used over time, and notify service providers of observed hazards.

The current release of the app highlights our Clients, Camps, and Incidents feature. With the app, you will be able to:
• View a map of clients, encampments, and incidents
• View information about an client, encampment, incident including name, description, media, and GPS
• Chat in real-time with other users through client encounters and incidents
• Use GPS for turn-by-turn directions
• Track your current location
• Create a new incident by tapping on the "+" button and selecting the type of incident
• Create new clients and record the location where you met them
• Associate incidents to existing clients or encampments
• Create a new encampment by tapping a location on the map and entering a name and description
• Access a Dashboard page with the device's account information and the ability to contact support or log out
• Automatically receive updates to the app as they become available 
• Under "My Activities" tab, users can view recent activities such as creation of camps and incidents
• Notifications: Users will receive push notifications for messages when chatting with other users through the incident chat function
• Create case notes and upload camp media
• Assign/Match clients to use inventory such as shelter beds
• Users can request to assign clients to use inventories
• QOL Change: Make Clients tab and My Activities Tabs have consistent background colors
• QOL Change: Prompt user to update
• QOL Change: Improve GPS directions
• Users can extend shelter reservations
• Display same day operating hours for inventory items
• Users can cancel reservation requests
• Reservations will be extended until the next day if the current time is outside operating hours
• View all reservable inventories and their operating hours on the new dashboard
• Users can identify which assessment has been completed for each client

## Key features

- Report homelessness sightings
- Manage client case notes and assessments
- Track services and resources used
- Real-time chat for client encounters
- GPS navigation and location tracking
- Create and associate incidents with clients
- Manage shelter reservations and inventory


## Frequently asked questions about Outreach Grid User

### What is Outreach Grid User used for?

Outreach Grid User is used to report sightings of homelessness, manage client information including case notes and assessments, and track services provided. It also facilitates real-time communication between users and provides GPS navigation for outreach efforts.

### Is Outreach Grid User free to use?

Yes, Outreach Grid User is available for free. There are no costs associated with downloading or using the core features of the application.

### What devices support Outreach Grid User?

Outreach Grid User is supported on iPhone, iPad, and iPod devices. It is designed for Apple's mobile operating system.

### How often is Outreach Grid User updated?

The app is designed to automatically receive updates as they become available. The latest version is 4.4.0, last updated on May 18, 2026, indicating a commitment to ongoing improvements.

### Does Outreach Grid User have ads?

No, Outreach Grid User does not contain advertisements. The application is ad-free, ensuring an uninterrupted user experience.

### What is the age rating for Outreach Grid User?

Outreach Grid User has an age rating of 12+. This suggests content that may not be suitable for younger children, but is generally appropriate for teens and adults.

### Can I chat with other users in Outreach Grid User?

Yes, you can chat in real-time with other users through client encounters and incidents. Users will receive push notifications for messages when chatting.

### How does Outreach Grid User help manage client services?

The app allows users to record case notes, complete assessments, and track services and resources used over time. It also enables assigning clients to use available inventory, such as shelter beds, and managing reservations.

## Version history (last 5 releases)

### 4.6.1 — 2026-08-11

• Fixed an issue regarding the client assessment workflow

### 4.6.0 — 2026-07-14

What's new:
• Assessment creation can now be restricted when a client has unsigned required waivers.
• Client assignment to inventories can now be restricted when the client does not have the required tags.

### 4.5.0 — 2026-06-16

• Added incident records to the client timeline, including incident details such as ID, reported time, summary, location, and a “Show Incident” button.
• Users can now log Outreach Counting activity from the incident flow on the Nearby tab.
• Project enrollment is now restricted based on your environment setting when the client has unsigned required waivers or no encounter record.
• Bug fix: Fixed an issue where completed assessments appeared as blank gray boxes on the client timeline.

### 4.4.0 — 2026-05-18

• Added a verbal consent checkbox on the permission waiver signing screen so users can declare verbal consent was provided during client profile creation or adding additional waivers to an existing profile.

### 4.3.2 — 2026-05-08

• Fixed an issue where the "Associate to Assessment" button would become unresponsive when opened from a nearby encounter card (Users can now open the assessment page without any freeze‑up).

## Apps similar to Outreach Grid User

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [US Housing](https://appshunter.io/ios/app/us-housing/id1527233077) | — | Free | Productivity |
| [HMIS Go](https://appshunter.io/ios/app/hmis-go/id6443570670) | — | Free | Productivity |
| [Axon Respond](https://appshunter.io/ios/app/axon-respond/id1583910583) | 4.2 (5) | Free | Productivity |
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| [Crossroads eCite Application](https://appshunter.io/ios/app/crossroads-ecite-application/id1445955355) | 4.3 (6) | Free | Productivity |
| [Street Reach Mobile](https://appshunter.io/ios/app/street-reach-mobile/id1545070420) | 4.0 (4) | Free | Productivity |

## More apps by Appledore, Inc.

- [Outreach Grid Contributor](https://appshunter.io/ios/app/outreach-grid-contributor/id1448445187)

All apps by Appledore, Inc.: https://appshunter.io/developer/1435968118

## Related topics

[outreach smartphone monitoring](https://appshunter.io/ios/topics/outreach-smartphone-monitoring) · [civic champs](https://appshunter.io/ios/topics/civic-champs)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*