# Outreach Smartphone Monitoring

> Remote monitoring of offenders with location and BAC restrictions. (iPhone/iPad app by CivilMap.)

- Source: https://appshunter.io/ios/app/outreach-smartphone-monitoring/id934982985 (this page in markdown: same URL + `.md`)
- Developer: [CivilMap](https://appshunter.io/developer/340780592)
- Category: Business, Utilities
- Price: Free
- Rating: 2.30/5 from 16 App Store ratings · 54 written reviews indexed
- Age rating: 17+
- Requires: iOS 17.6 · 42 MB
- Languages: American English
- Released: 2014-11-17
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/outreach-smartphone-monitoring/id934982985/reviews.md

## What is Outreach Smartphone Monitoring?

This app is meant to be used in conjunction with the Outreach Smartphone Monitoring web application. It allows monitoring parties such as police departments to monitor offenders who are under house arrest or have other location restrictions, or have blood alcohol content restrictions. 

OSM features:

* "Check In" feature generates pass code and facial recognition video of offender

* "Check In" randomly programmed by monitoring party or voluntarily by offender 

* "BAC" blood alcohol content feature using FDA approved, fuel cell. Bluetooth breathalyzer with video verification, BAC failure prompts UA via web application

* All breathalyzer check-in videos reviewed by OSM staff

* "Calendar" sends push notifications reminding offender of court, testing, prescriptions, events, etc

* Emphasis on decreasing "failure to appear" rates 

* Active GPS location monitoring, exclusion and inclusion zones

This app is part of a system that allows monitor parties to monitor more offenders with existing staff at no cost.

*Patent Pending*
*Continued use of GPS running in the background can dramatically decrease battery life.*

## Key features

- Facial recognition check-ins
- Bluetooth breathalyzer integration
- GPS location monitoring
- Calendar and event reminders
- Random or voluntary check-ins

## Recent user reviews (10 of 54)

All indexed reviews: https://appshunter.io/ios/app/outreach-smartphone-monitoring/id934982985/reviews.md

### 1/5 — Low light update is giving unnecessary fails

*2026-05-20*

Low light detection is glitching and causing issues with passing. Very inconvenient

### 1/5 — App update has glitched more than ever

*2026-04-09*

This app and service were working flawlessly till recent update. The low light detection could not tell the difference between a black hole and a supernova. I can be standing outside high noon under the sun and it says “ low light. Try again.” Sure. Let me jump into my spaceship and travel 93 million miles closer to the sun. And it will say “video check-in submitted successfully” only to find out 10+ hours later (because you do not see the outcome for hours at times) it says Failed-Other because it to a still picture and not a video. There is no toggle for picture and video. The apps does all of it. Why say SUBMITTED SUCCESSFULLY then say failed 10+ hours later because it only took a still image of my face. Let me know in the 3hr window so I can submit another voluntarily. 130 plus blows and no issues till app update. Take screen shots to CYA people.

### 5/5 — Simple to use

*2026-03-24*

I have to say is that this tool has helped me stay sober. There are times where I am late but I do eventually blow. Sometimes I miss a blow and they have understanding that we are humans and sometimes we make mistakes which is very helpful and I think the young man’s name is Titus so I want to send a big THANK YOU for understanding. Now, the ease of use is amazing. It’s really not hard to do. And this thing has helped me to achieve my goals with my sobriety which is very important to me. So Thatnk you to all you OSM employees for everything.

### 1/5 — This app is trash

*2026-03-12*

This app has gotten me in trouble with my pretrail officer many times already. The check in dont go through most of the time , and customer service always gives a BS temporary fix that works for like a day and it gos back to not working. Honestly if you haven’t gotten the device yet DONT because your guarantee to have problems

### 5/5 — Great service

*2025-10-06*

The process to get a device was smooth and easy. Titus at the Houston office was so very helpful! The app itself helped me stay on track with reminders of check-ins and it was kept discrete thankfully. The app and device are user friendly and the customer service was exceptional

### 1/5 — Doesn’t upload

*2025-06-15, version 4.1.8*

Horrible.  It’s always an issue.  Monitor always goes error uploading will upload letter.  Screen shot each recording

### 1/5 — Disappointed

*2025-05-17, version 4.1.8*

Garbage

### 5/5 — My experience

*2025-05-17*

I’ve been with OSM for about a year and this app seriously helps me stay in good graces with my PO.  The staff is very responsive when needed and recently with the updates, Titus has made himself available to me by text so I could exchange screenshots and let him know my situation.  He has been extremely helpful and we’ve worked out all the kinks.  If you need a way to appease your PO, this is definitely a great option.

### 5/5 — Assistance

*2025-04-29, version 4.1.7*

Titus was nice to help me with my service. Easy communication.

### 5/5 — DUI Court ordered

*2025-03-27*

After a foolish mistake, I drove home while over the legal limit. I was placed on OSM until my court date. I hired lawyers etc…and that only extended my date with the judge. I learned quickly the algorithms of this app. Two days in a row with 3 tests and the 3rd day only 2 tests repeat. Sometimes my 3rd day 2 test would happen early in the afternoon leaving me all day to do what I was not supposed to do. I was monitored for 8 months. Never tested positive. Learned how to play the game. The sound of the notification is still haunting me. Stay safe OSM Fam!

## Frequently asked questions about Outreach Smartphone Monitoring

### What does the Outreach Smartphone Monitoring app do?

This app works with a web application to monitor individuals under house arrest or with location or blood alcohol content restrictions. It allows monitoring parties to track offenders' locations, verify their identity through facial recognition, and monitor their blood alcohol content using a connected breathalyzer.

### What are the key features of this monitoring app?

Key features include a "Check In" function with facial recognition, integration with FDA-approved Bluetooth breathalyzers for BAC monitoring, active GPS location tracking with exclusion/inclusion zones, and a calendar for sending reminders about court dates, testing, and events. It also emphasizes decreasing "failure to appear" rates.

### Is this app free to use?

Based on the provided information, the app is described as part of a system that allows monitoring parties to monitor more offenders with existing staff at no cost. It does not mention any in-app purchases or subscription fees for the app itself.

### What kind of devices is this app compatible with?

The description does not explicitly state compatibility with specific operating systems (iOS or Android) or device models. However, it is designed for use on smartphones and requires Bluetooth connectivity for the breathalyzer feature.

### How is this app used for monitoring offenders?

The app is used in conjunction with a web application. Monitoring parties can remotely initiate check-ins that require facial recognition and video verification from the offender. The app also facilitates random or voluntary BAC checks via a Bluetooth breathalyzer, with all verification videos reviewed by OSM staff.

## Version history (last 5 releases)

### 4.2.5 — 2026-08-22

Bug fixes and performance improvements.

### 4.2.4 — 2026-08-17

bug fixes and performance improvements.

### 4.2.3 — 2026-05-19

bug fixes and performance improvements

### 4.2.2 — 2026-04-06

bug fixes and performance improvements.
Added low light detection feature during video check-ins

### 4.2.1 — 2026-02-01

bug fixes and performance improvements

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## Related topics

[outreach smartphone monitoring](https://appshunter.io/ios/topics/outreach-smartphone-monitoring) · [outreach](https://appshunter.io/ios/topics/outreach) · [osm](https://appshunter.io/ios/topics/osm) · [outreach.io](https://appshunter.io/ios/topics/outreach-io) · [breathe easy monitoring](https://appshunter.io/ios/topics/breathe-easy-monitoring)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*