# OutSmart \| Field Service — Connected Field Service Apps > Digital field service management for efficient work order tracking and customer sign-off. (iPhone/iPad app by OutSmart International B.V..) - Source: https://appshunter.io/ios/app/outsmart-field-service/id1314341924 (this page in markdown: same URL + `.md`) - Developer: [OutSmart International B.V.](https://appshunter.io/developer/1032325882) - Category: Productivity, Business - Price: Free with in-app purchases - Rating: 5.00/5 from 1 App Store ratings · 14 written reviews indexed - Age rating: 4+ - Requires: iOS 18.6 · 75 MB - Languages: British English, Dutch, French (France), German (Germany), Polish, European Portuguese, European Spanish - Released: 2018-03-03 - Data updated: 2026-09-04 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/outsmart-field-service/id1314341924/reviews.md ## What is OutSmart | Field Service? Is your business Installation services? Maybe Construction? Transportation perhaps? If you have agents on the field, you need to know where they are, where are they going next, what materials are being used, agendas, reporting and more important, customer signoff that the service was done. OutSmart will help you get grip on your organization and your field service. OutSmart is the digital generic solution for replacing the paper work order, for companies who wants to start with setting up a more efficient field service. On the work order you register your hours and articles. You can add photos of your work (for example before and after) and your customer will sign a digital signature below. Directly on the smartphone or tablet. We will ensure that the receipt is sent to your client as a PDF. Simple and effective. OutSmart is field agent management software that will help you to monitor your agents, plan orders, check for daily reports, open order and see if the service has been completed, track your agents in the map or create checklist before the service is done. OutSmart is fully cloud-based and can be easily integrated with any accounting or ERP software. No matter what type of business, OutSmart will make your company more efficient by reducing operational costs and increase productivity. OutSmart, makes field service easy! How does it work? The app is divided into 2 menu items: Work order overview and App Settings. Via the Work order overview tab you can start immediately to create a work order manually. You fill in the details and complete the order for the hours and materials. You can also optionally add photos of the work done at the customer. You can have the customer sign off the order directly and the work order is sent digitally to, for example, the office staff and the customer. On the dashboard, the field employee immediately sees his day and week planning which are scheduled from the web account in the office. So you never miss an appointment again. Through Relationships tab you can view all your relations and the history of the previous visits. At the Overview tab, we save all work orders that have been created locally. This way you can easily look back on what was done at the customer last time. Under the Settings tab you can manage your own company data and the data of the employees. Do you want to get the most out of the application? Go to our website for a company account and immediately link one or more apps. Enter your company details here and add the company logo. You can also add all contacts and materials. When the device makes contact with our servers, the data is immediately synchronized. Of course it is also possible to completely prepare work orders for the web account and send day or week plans to the tablet or smartphone. All work orders are collected on your company account. A pdf can be made of each work order with your logo on it. The Track & Trace functionality runs in the background. Please note: continuous use of GPS running in the background can have a dramatic effect on the battery life. For more information, please visit our Terms of Use (https://out-smart.com/terms-of-use), Privacy Policy (https://out-smart.com/en/privacypolicy/). ## Key features - Digital work orders - Customer digital signatures - Photo documentation - Agent tracking - Material tracking - PDF receipt generation - Cloud-based integration ## Pricing and in-app purchases Base price: Free. **Subscriptions** | Subscription | Price | Period | | --- | --- | --- | | Essential Version | $8.49 | per month | ## Recent user reviews (10 of 14) All indexed reviews: https://appshunter.io/ios/app/outsmart-field-service/id1314341924/reviews.md ### 1/5 — Teveel geld naar Marketing te weinig naar zinvolle ontwikkeling *2025-10-23, version 5.1.6* Teveel geld naar Marketing te weinig naar zinvolle ontwikkeling ### 1/5 — Stop *2024-08-06, version 4.1.2* Outsmart is niet leuk ### 1/5 — Sin soporte técnico en España *2024-01-19, version 3.0.15* Utilizamos esta aplicacion en la empresa desde hace 2 años aproximadamente. Al principio el soporte tecnico por parte de los desarrolladores era bueno. Desde que se les ha hido la persona que gestionaba los clientes españoles, el soporte es un desastre y no hay nadie en esa empresa que sea capaz de darnos soluciones. ### 5/5 — Brol!!!!!!!! *2024-01-03, version 3.0.15* Niet aankopen ### 1/5 — Aufträge Verschieben *2023-09-18, version 3.0.6* Leider wurde durch ein Update die Funktion raus genommen das man Aufträge zum Kollegen verschieben kann ### 1/5 — Samen werking *2023-03-31, version 2.13.8* Het duurt veel te lang voor we juiste info krijgen over samen werkingen met andere programma’s ! Waardoor er nog steeds veel werk aan blijft voor ons terwijl er beloofd was dat het samen werkt!!! ### 1/5 — Corta *2022-10-03, version 2.13.1* La app en androide es mucho más completa aquí no puedes ni ver lo que hiciste la semana anterior ni lo que llevas de semana a parte pone todo el trabajo como remoto y tienes que volver a editar para ponerle normal ### 4/5 — Super tevreden *2021-12-11, version 2.7* Fijn, betaalbaar programma met goede ondersteuning. Blij dat we ooit de stap hebben gemaakt … toen nog naar werkbonnenapp. ### 5/5 — GENIAL *2021-10-13, version 2.6.2* Me permite ahorrar tiempo y controlar los trabajos realizados un soporte técnico que siempre intenta ajustar la aplicación a mis necesidades y las necesidades de mi empresa ### 5/5 — Perfekte App für Handwerksbetriebe *2020-12-05, version 2.5* Wir nutzen OutSmart seit ungefähr 6 Monaten und sparen dadurch täglich ungefähr 2 - 3 Stunden Arbeit. Was machen wir mit der App: - Arbeitsaufträge inkl. Materialerfassung - Datenschutzerklärung - Wartungsverträge - Zeiterfassung Die Aufträge werden vom Backoffice an den jeweiligen Techniker auf das iPad übermittelt. Der Techniker nimmt das Material auf, füllt ggfs. Wartungsverträge oder eine Datenschutzerklärung aus und lässt sich alles vom Kunden unterzeichnen. Auch Fotos zum Arbeitsauftrag sind möglich. Danach sendet der Techniker den Arbeitsauftrag in das Backoffice, wo sofort ein Rechnungsentwurf in unserem mit OutSmart gekoppelten Rechnungsprogramm (billomat) erstellt wird. Diese Rechnung muss nur noch freigegeben werden und wird über eine Online Postelle oder via Email an den Kunden gesendet. Ein perfekter Workflow. Außerdem haben wir mit Herrn Tunca einen festen Ansprechpartner, der alle Wünsche und Anpassungen schnellstmöglich vornimmt und zu jederzeit perfekt unterstützt. Vielen Dank für die gute Zusammenarbeit liebes OutSmart Team. Andreas Marhenke Geschäftsführer ASM Wassertechnik ## Frequently asked questions about OutSmart | Field Service ### What is OutSmart used for? OutSmart is a digital solution designed to replace paper work orders for businesses with field agents. It helps manage agents, track hours and materials, capture photos, obtain customer signatures, and generate PDF receipts. ### How does OutSmart help with efficiency? By digitizing the entire field service process, OutSmart reduces operational costs and increases productivity. It provides real-time visibility into agent activities and order status, ensuring appointments are not missed. ### Can OutSmart integrate with other software? Yes, OutSmart is fully cloud-based and can be easily integrated with any accounting or ERP software. This allows for seamless data flow between your field service operations and back-office systems. ### What kind of businesses benefit from OutSmart? Businesses involved in installation services, construction, transportation, and any other industry with agents operating in the field can benefit from OutSmart's capabilities. ### Does OutSmart have a free trial? The app is available for free download, and a company account is required to get the most out of its features. Specific details about trial periods for premium features or subscription plans are available on their website. ### What are the subscription options for OutSmart? OutSmart offers subscription plans, with the 'Essential Version' priced at $8.49 per month. This plan likely unlocks advanced features and increased capacity for business use. ### Is OutSmart available on multiple devices? Yes, OutSmart supports a range of Apple devices, including the Apple Watch, iPhone, and iPad, allowing field agents to access and manage their work orders from their preferred device. ### How often is OutSmart updated? The latest version of OutSmart is 6.0.9, and it was last updated on March 24, 2026. This indicates a commitment to ongoing development and feature enhancements. ## Version history (last 5 releases) ### 6.4.3 — 2026-08-30 What's New in 6.4.3 This update focuses on stability and performance improvements to make your daily work smoother and more reliable. Faster agenda and work period loading — reduced UI freezing when opening the agenda or editing work period dates Smoother photo handling — adding or updating photos in work orders is now more responsive More reliable work order saving — fixed several edge cases that could cause the app to crash when saving work orders, especially from the workflow menu or when working with visual forms Improved stability across forms and lists — resolved crashes related to form animations, session handling, and data serialization Corrected date header styling — the "today" highlight no longer appears on the wrong day in work order, task, and timesheet lists ### 6.4.2 — 2026-08-13 What's New in 6.4.2 New • Visual Forms: Photo fields can now be automatically filled with the linked object image, company logo, or employee photo. Improved • Opening the barcode/QR scanner is now faster and more responsive. • Improved Apple Watch command stability when viewing work orders and managing timers. • Home screen widget stability and deep link handling improved. Fixed • Fixed a problem where the app would show the same photo multiple times instead of the actual photos (actual photos were saved correctly) • Brought back the timer icon in the overview if a timer is running for a work order • Fixed several rare crashes when adding photos to work orders or work periods. • Fixed a crash when switching to the work periods grid view. • Fixed required checkbox fields not showing their toggle switch in form review mode. • Fixed the numeric time input for work periods. • Fixed work period labels not displaying correctly. • Fixed duplicating a work period allowing an incorrect hour type to be selected. • Fixed the "Add a photo" placeholder not clearing after adding a photo. • Fixed workflow step instructions overlapping the back button. • Fixed archived workflow timestamps being clipped. • Fixed new objects not immediately appearing in the object overview. • Active timers are now stopped when switching users, preventing hours recorded under the wrong account. • Removed a development overlay that could appear on work order images. ### 6.4.1 — 2026-08-13 What's New in 6.4.1 New • Visual Forms: Photo fields can now be automatically filled with the linked object image, company logo, or employee photo. Improved • Opening the barcode/QR scanner is now faster and more responsive. • Improved Apple Watch command stability when viewing work orders and managing timers. • Home screen widget stability and deep link handling improved. Fixed • Fixed a problem where the app could become unresponsive after syncing work orders. • Fixed several rare crashes when adding photos to work orders or work periods. • Fixed a crash when switching to the work periods grid view. • Fixed required checkbox fields not showing their toggle switch in form review mode. • Fixed the numeric time input for work periods. • Fixed work period labels not displaying correctly. • Fixed duplicating a work period allowing an incorrect hour type to be selected. • Fixed the "Add a photo" placeholder not clearing after adding a photo. • Fixed workflow step instructions overlapping the back button. • Fixed archived workflow timestamps being clipped. • Fixed new objects not immediately appearing in the object overview. • Active timers are now stopped when switching users, preventing hours recorded under the wrong account. • Removed a development overlay that could appear on work order images. ### 6.4.0 — 2026-08-02 What's New in 6.3.0 This release focuses on stability, performance, and a number of quality-of-life improvements across the app. Performance & Speed • App launches faster — reduced hang time during startup • Work order search is significantly faster and no longer freezes on every keystroke • Smoother experience when adding, editing, or viewing work order photos • Cached formatters and optimized allocations on frequently used screens Stability • Fixed multiple crashes across work orders, forms, materials, photos, and timers • Fixed crashes when opening the work order photo grid and materials list • Fixed a crash when editing a work order object after a form was dismissed • Fixed a crash in the work period summary on Apple Watch • Fixed app hangs during Core Data migration at launch (up to 7 seconds) • Fixed a crash caused by concurrent token refresh requests • Fixed a crash when the work order menu deselected Photos after using the camera on iPad Sync & Data Reliability • Photo uploads are now more reliable — photos no longer get dropped or duplicated on retry • Work order syncers no longer fire completion before syncing is finished • Planning group members removed in the back office are now correctly removed on device • Workflow side menu steps now correctly sync added materials Work Orders & Timers • Starting a timer now correctly updates the work order status to "In Progress" in the overview • Work order colour in the overview now correctly turns orange after workflow changes • Declining a work order no longer incorrectly deletes a running timer • Work period form: maximum time is now enforced, DST offset fixed, blank signatures no longer saved as signed Visual Forms • Dynamic option lists are now available in visual forms • Rule and calculation engine fixes: rules now evaluate correctly, thresholds no longer fail silently • Fixed blank forms caused by expression evaluation errors Clients & Relations • VAT and Chamber of Commerce (COC) fields are now visible when creating or editing a client • Inactive relations are now correctly imported and visible General • Job details now show the correct status code and description • Language changes now apply immediately without restarting the app • Home screen widget now correctly displays your work orders • Multi-administration sync support added ### 6.3.0 — 2026-07-29 What's New in 6.3.0 • Faster & smoother — Significant performance improvements across the app, especially when viewing and editing work order photos. • Improved stability — Resolved multiple crashes related to forms, work orders, timers, and background sync. • Visual Forms — Dynamic option lists are here! Plus fixes to rule calculations and form validation. • Widget fixed — The home screen widget now correctly displays your work orders again. • Sync reliability — Photo uploads and work order syncing are more robust, preventing data loss on retry or cancellation. • Client details — VAT and Chamber of Commerce fields now available when creating or editing clients. • Work periods — Fixed DST time shifts and improved timer reliability on Apple Watch. • Locale — Language changes now apply immediately without restarting the app. ## Apps similar to OutSmart | Field Service | App | Rating | Price | Category | | --- | --- | --- | --- | | [Agenda: Notes meets Calendar](https://appshunter.io/ios/app/agenda-notes-meets-calendar/id1370289240) | 4.6 (3,672) | Free | Productivity | | [Field Service Facilitec West](https://appshunter.io/ios/app/field-service-facilitec-west/id1478720848) | 5.0 (3) | Free | Productivity | | [Field Control](https://appshunter.io/ios/app/field-control/id1224737324) | 5.0 (2) | Free | Productivity | | [MarginNote 3](https://appshunter.io/ios/app/marginnote-3/id1348317163) | 4.7 (5,043) | Free | Productivity | | [Box: The power of Content + AI](https://appshunter.io/ios/app/box-the-power-of-content-plus-ai/id290853822) | 4.8 (190,331) | Free | Productivity | | [Field Service Center Pro](https://appshunter.io/ios/app/field-service-center-pro/id969750368) | 3.9 (10) | Free | Productivity | ## Related topics [sandcastle field services](https://appshunter.io/ios/topics/sandcastle-field-services) · [outsmarted](https://appshunter.io/ios/topics/outsmarted) · [cmc field guide](https://appshunter.io/ios/topics/cmc-field-guide) · [matix field](https://appshunter.io/ios/topics/matix-field) · [nural service](https://appshunter.io/ios/topics/nural-service) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*