# OUTtvGo — user reviews

> 85 indexed App Store user reviews of OUTtvGo by OUTtv Network Inc., rated 2.20/5 from 45 ratings.

- Source: https://appshunter.io/ios/app/outtvgo/id1143300399/reviews
- App overview in markdown: https://appshunter.io/ios/app/outtvgo/id1143300399.md
- Rating breakdown: 5★ 9 · 4★ 1 · 3★ 4 · 2★ 6 · 1★ 25

## What do users think of OUTtvGo?

Overall sentiment: negative

**Pros**

- 📺 Affordable subscription pricing
- 🎬 Quality LGBTQ+ content library
- 📥 Offline download capability
- 🎭 Exclusive drag race programming
- 📱 Multi-platform availability (iOS, Android, Roku, Apple TV, web)

**Cons**

- 🐛 Frequent app crashes and freezes
- ⏱️ Extremely slow loading times
- 🔌 Chromecast connectivity issues
- 🔑 Persistent login and authentication problems
- 📺 Broken season/episode navigation
- 🎬 Inconsistent playback and buffering
- 💳 Billing and subscription access issues
- 🎨 Poor UI/UX design and navigation
- 🔊 Audio synchronization problems
- 🌍 Geographic content restrictions
- 📞 Unresponsive customer support
- 🎥 Missing or limited content availability
- ⚙️ Incompatible with native video controls

**Commonly reported bugs**

- Blackout screen mid-episode requiring restart
- App crashes upon opening or during playback
- Season selection 'Done' button non-functional
- Chromecast not recognized or constantly disconnecting
- Login failures with 'unable to load data' errors
- Subscription not recognized despite active payment
- Video player freezes at 7-8 minutes into content
- Dual audio playback from previous content
- Password reset redirects to outdated pages
- Random sign-outs during playback
- Episodes failing to load or play
- Brightness/dimming filter issues
- Cursor navigation problems on Apple TV
- Autoplay function not working despite being enabled
- Content unavailable in location despite successful payment
- Play button missing for movies on some devices
- Subtitle synchronization issues

**Most requested features**

- Continue watching/resume functionality
- Favorites and recently watched categories
- Skip intro option
- Keyboard controls for Apple TV
- Background audio playback on mobile
- Proper season/episode selection interface
- Live streaming capability
- Integration with Apple TV Channels subscription
- Better search functionality
- Surround sound output support
- Improved episode sorting (newest first)
- AirPlay support for Apple TV
- Better content metadata (release dates, descriptions)
- Caption persistence settings

## Newest reviews (15 of 85)

### 2/5 — Good shows but bad app

*2025-04-10, version 4.126.6*

The app is glitchy and keeps having a blacked out screen in the middle of an episode that make you have to start the episode back over to continue. Fix the bugs and I’ll change my rating!

### 2/5 — Doesn’t work

*2024-03-29, version 4.95.0*

I payed for it and try to watch it on the app and it gave me issues, it didn’t allow me to watch anything, only if I watch it on my Roku tv. So I canceled it ! I wanted to support the love for dilfs! Which is a ok/ good show but I found another site to watch it for free on my phone

### 2/5 — Watch one episode and just after starting another

*2023-10-10*

I was told in a message in the app that the content isn’t available in my location. Everything I tried told me that so I even tried to restart the last episode I had just watched and I was informed the content is available at my location. Funny payment from my location had no issue being processed but fulfilling their end of the transaction after payment is received is only a suggestion I guess.

### 2/5 — hard to navigate

*2023-07-18, version 4.83.1*

i enjoy thé shows on this app quite a lot but the reset password link stalls when you click it, it randomly signed me out cause i turned my wifi on and off while watching. i think it needs more work

### 2/5 — App doesn’t work

*2023-05-26, version 4.71.0*

Many issues but most frustrating is there is no way to play a movie in the app on apple tv. You can add to your list but there is no play button. So there is no way to watch the content you are paying for. I was subscribed to apple tv channel but since there is no way to connect the app when subscribing to apple tv channel I wanted to try the stand alone app since there is more content there.  Back to the apple tv channel version for me so I can actually watch movies!!
P.S. please just connect the apple tv channel option to the stand alone app like other channels do so there is no need for 2 subscriptions! Or having to choose one over the other.

### 1/5 — APP DOES NOT WORK WELL

*2023-05-23, version 4.71.0*

Incredibly unstable 
Constant reboots
One if the worst of all the apps I have

### 1/5 — Scammers

*2023-03-31, version 4.71.0*

They take your money and lock you out still even with proof they won’t do shot for you

### 2/5 — Major updates needed

*2023-03-22, version 4.71.0*

This is across the board from the IOS app to the TVOS app. 

Examples include basics like: 
-ability to save a favourite program 
-ability to view all favourites 
-ability to resume 
-ability to add to “Up Next” in Apple TV

Often crashes on IOS as well as TVOS, and even when you are just going back to the TVOS app, you are always asked to sign in. This is a great way to lose all of your customers through frustration. 

These are a few examples that would be useful and appreciated and much needed. Otherwise I would give the programs a good grade. 

Thanks!

### 1/5 — Buggy at best

*2023-03-21, version 4.71.0*

I’ve had this app for less than three days, and it already has stopped working. I can’t cast anymore or use the smaller video window view, it doesn’t work. Also, there are only two seasons of Drag Race on the app (14 and 15). Why is anyone paying for this service again? I’m cancelling and getting a refund for this crap.

### 1/5 — What happened to the brightness?

*2023-03-07, version 4.71.0*

I use this app on Apple TV, used to watch it regularly for RuPauls Drag race and had no issues (some performance issues here & there but nothing crazy) I redownloaded the app recently and wow… what happened to the brightness?? It looks like you have a constant dim filter on which doesn’t make for a good viewing experience, not to mention navigating the app is a pain, your cursor doesn’t cooperate constantly loosing it which is strange. If I didn’t buy a years subscription to the service I wouldn’t be using this app, very disappointing. I’d say give it an update but an update is what made this app so much worse.

### 1/5 — Comically bad

*2023-02-16, version 4.71.0*

Whoever was involved with creating, bug testing, or user optimizing this app should be removed from the professional sphere and exiled to a deserted island full of equally incompetent people—all of which will likely freeze to death and starve within the first hour of being there. 

It’s a total joke that millions of dollars have been wasted to produce the BY FAR worst streaming service across multiple devices. The fact it signs me out, doesn’t recognize my subscription, or won’t let me reset my password (it redirects to a page from 2018? How hard is a redirect?) is a total joke. We often have to run two subscriptions at the same time to just have one be recognized. You should pay me $4/month to have this trash on my apple device. 

Fire everyone on your team in dev, QA, and app design, burn everything down, and start over.

### 1/5 — Crashing immediately upon opening

*2022-12-21, version 4.68.3*

What a bummer it crashes upon opening since they updated it 5 days ago… i was enjoying season 2 of call me mother… but no more 🙅‍♂️

### 1/5 — Tech issues, login issues, just issues

*2022-11-18, version 3.18.28*

To say this streaming service is disappointing is a severe UNDERSTATEMENT! I’ve already paid for and registered my subscription, I’ve tried watching Call Me Mother so many times and each time it asks to to pay for a subscription. Then after I go through the hassle of selecting one and it saying I already have one it fails to load and asks me to try again. Can’t even use the app. Love what it stands for and the shows on it, but until the issues get fixed I would save your money and spend it elsewhere.

### 1/5 — Trash app

*2022-11-09, version 3.18.28*

This is so horrible I wish I could give it 0 stars. It never works and the website and app constantly ask you to login. A waste of time

### 1/5 — I was so excited to just be let down

*2022-10-31, version 3.18.28*

App doesn't load. Useless.

## Most critical reviews (10 lowest-rated)

### 1/5 — Content is 5* but the app quality is 1*

*2025-02-22, version 4.126.6*

It’s difficult to tell what video I’ve selected. Is it larger than the others if it’s selected? Can’t tell. Is it highlighted? Can’t tell. Menus are slow to load, and this app doesn’t use the Apple TV native video control so the in-app control is slow and glitchy.

### 1/5 — Rip off

*2024-12-13, version 4.126.6*

You pay for a subscription, you get charged but then can’t access any content on the app or the website. 100% scam. Don’t waste your time with this app. Absolute garbage

### 1/5 — Do not purchase a subscription using iCloud/Apple.

*2024-09-20, version 4.114.0*

You get charged but no access, no way to use the subscription Apple just charged you for and no way to get your money refunded. This is a scam.

### 1/5 — Ugh…

*2024-07-07, version 4.114.0*

Horrible app numerous times playing a show I get a error code, I cancelled the app..

### 1/5 — Garbage app, don’t waste your money

*2024-06-12, version 4.95.0*

I waited to review this app until I tried multiple times to have tech support fix it. Initially, it was that you could connect to your Chromecast, but no videos would play, there was an error. I emailed tech support and they said their engineers were working on it. 1 week later I received an email that it was fixed. It worked to cast, but the auto play function didn’t work even though it was turned on. I again emailed tech and they said they would inform their engineers. The very next night, after only one night of it working, it would no longer connect to the Chromecast in any way. Then, 20 minutes later it did work. This app is just such a crapshoot. No way to know if or when it will work.

### 1/5 — OMG the App is just trash

*2024-05-05, version 4.95.0*

This is about the AppleTV the phone app is trash too but I only keep it cause it’s how I signed up. The AppleTV app is the only way I watch. Although I wish I had gotten the channel in Apple TV+ cause I’d wager it works better. The content is okay. The app however is a total dumpster fire. Seriously if you have to rewind you have to exit out of the show reenter and then use forward or back word 10 second button on the screen and once it’s gone you have to exit and enter the program again to get it back. For some reason the whole fast forward and rewind function of pushing left or right on the track pad like literally every other streaming app does was what obvious of a way to fast forward. Omg I will not be resubscribing to this. It’s gonna end up costing me way to much when I get so frustrated with the app the I end up throwing the remote through the tv. I can the issue. Someone rather than actually put in the work and build a new opted simply port over the original iOS app to Apple TV fact made evident by the who 10 second forward ten second back that is predominantly used on phones and tablets since they don’t have remotes with dedicated, fast-forward and rewind buttons

### 1/5 — Blah

*2024-03-21, version 4.95.0*

When I launch the app it just says Oops something went wrong! Never been able to use it

### 1/5 — Does Not Play

*2024-01-18, version 4.95.0*

The app ALWAYS has something wrong going on. Videos rarely play and an error notification pops up. Almost every time I use the app I have troubles. What’s the point of paying for something that doesn’t work. Also you can’t let the videos play in the background on your phone. I like to scroll social media, send emails, etc with videos in the background but you can’t with this app.

### 1/5 — Broken app, do not use

*2023-07-13, version 4.83.1*

The app says I’m not subscribed even though I’m subscribed monthly. When I click on the subscribe button the option for monthly subscription is no longer available so the app must register that I’m subscribed for a month but still isn’t letting me access content. It’s either broken or a scam, either way it needs to be removed from the App Store until it’s fixed.

### 1/5 — Can’t watch movies

*2023-06-15, version 4.71.0*

Had this on my google tv, then tried the android app, and now the iPad app, and across all three, there is absolutely no way to play a movie.  None.  Zilch.  You can add it to your list so you can stare longingly at the poster art for the movie you wish you were watching, but that gets pretty boring after a while.

## Most praised reviews (10 highest-rated)

### 5/5 — Dr. Jackie!

*2024-06-26, version 4.114.0*

Only reason I subscribed to OutTV was because I wanted to see Dr. Jackie’s show! I have no problems with the app or features. I mean, it’s pretty good considering this is a small production and distribution company compared to the likes of Disney and WarnerMedia.

### 5/5 — App works well for me

*2023-11-22, version 4.95.0*

I have used the Out TV service for about a year now and I have not experienced any issues with the app for iPhone or iPad. It also seems to run smoothly and they just recently added a feature to allow for downloading content for offline viewing.

I also like to use the Roku app to view on a TV and the desktop version which also have not presented any issues for me.

The Chromecast option in the app though does not seem to work for me and it would be nice to have an option to send the content from the app to Apple TV too. I believe they do have an Apple TV app though so that could be a viable workaround for now.

### 5/5 — They have definitely fixed things up.

*2023-02-22, version 4.71.0*

I subscribed to see Nubia Amplified. Love the amount of Miss Peppermint I’m seeing on here! And to everyone complaining about the app, I am having no issues.

### 5/5 — Yess

*2021-11-10, version 3.18.28*

Here for peppermint

### 5/5 — RuPaul’s Drag Race 😍

*2021-05-07, version 3.18.7*

I’m literally only subscribed to watch RuPaul’s Drag Race and Dragula. It’s so hard to find video links anywhere, and to spend $4.00 a month is so worth it to me. This app NEVER crashes and is VERY reliable. I don’t have a problem with it. I don’t get why people are complaining about it. It’s a decent price and has excellent video streaming. Ya’ll just have that McDonald’s WiFi.... 😂💁🏼‍♀️ Thank you Out Tv for making a streaming service affordable 😊❤️ 
Keep those updates coming!!! 😁
PLEASE UPLOAD RUPAULS DRAG RACE: DOWN UNDER! 😁

### 5/5 — Nice content, bad app client

*2021-02-17, version 3.12*

I really like the content 5 stars for that only.

The app is useable, but overall UX is very bad. It doesn’t track where I stopped watching via Chromecast, the search tool isn’t smart, and you need to dig to find things to watch, descriptions of the show lack a lot of information like release date, etc.

But don’t let the bad app UX alone be a reason to give up on the content, let’s hope they make it better and updated it more frequently.

### 5/5 — Love this app & Customer Service

*2018-12-13*

While it can be a tad glitchy.. The most recent update of this app clearly had an error made when the ability to cast was removed. I messaged them on Facebook messenger and told them the issue and they answered me in minutes! I provided screen shots and some techy info app versions ect.. and they assured me it was error forsure and that it would be looked into right away. Needless to say it’s fixed and can cast again!!! Awesome! Very pleased!

### 5/5 — I came for rupauls drag race 💕

*2017-09-02*

Can't get enough of mama ru!!

### 4/5 — Great programming, but…

*2023-06-29, version 4.71.0*

So many interesting non-mainstream programming with LGBTQ+ themes. The only gripe I have is that every episode, you have to disable captions. I feel it should be a one and done.

### 3/5 — Doesn’t offer OutTV live stream

*2022-10-23*

It’s pretty pricy and doesn’t actually have OutTV live stream on it , only some of the OutTV shows on demand . 
So we still can’t get OutTV live in AUSTRALIA as it seems .

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*
