# Ovatu (Legacy) — user reviews > 160 indexed App Store user reviews of Ovatu (Legacy) by Ovatu Pty Ltd, rated 4.40/5 from 13 ratings. - Source: https://appshunter.io/ios/app/ovatu-legacy/id410428585/reviews - App overview in markdown: https://appshunter.io/ios/app/ovatu-legacy/id410428585.md - Rating breakdown: 5★ 10 · 4★ 0 · 3★ 1 · 2★ 2 · 1★ 0 ## What do users think of Ovatu (Legacy)? Overall sentiment: positive **Pros** - 💰 Affordable pricing - 📅 Useful scheduling features - 📨 Automated client reminders - 🤝 Great customer support - 🌐 Online booking integration - 🧠 Comprehensive business management **Cons** - 🐛 Occasional app crashes or bugs - 🔄 Issues with syncing or updating - 📱 Limited functionality on mobile app - 🕰️ Inconvenient scheduling limitations **Commonly reported bugs** - App freezes or won't open after updates - Scheduling issues like double-booking **Most requested features** - Improved reporting and analytics - Ability to export client data - More customization options - Integrated payment processing ## Newest reviews (18 of 160) ### 2/5 — your update broke scheduling *2022-08-08, version 6.4* i can’t schedule clients now, i have to use the website. ### 3/5 — Wish everything was accessible by app *2020-06-04, version 6.1* This app is great, but it would be a lot more useful if all the pro features actually worked on the app. Having to switch to the browser version while still on my phone and then having that version not work well on mobile means that the pro version is at best super inconvenient and at worst pretty useless if you have an iPhone or iPad to run your business with. I’m not an app developer so I have no idea what the reasoning is for this, maybe it is hard to fix? But it really takes a lot away from what would be an otherwise perfect app. ### 2/5 — Unhappy *2020-05-07, version 6.1* I am already frustrated with this app because I can’t even log in. I’m using the credentials straight from the email I’ve been given and it won’t work, yet I am able to log in through the computer without any problems. Why do I have to log in with a set of random numbers instead of my email like I can through my laptop? Of course there is no way to contact help so I’m not able to do anything with appointments until I can get to a desktop/laptop. ### 4/5 — Been using for 3+ years! *2018-04-13, version 5.4* Great app, easy to use. Love the variety of colour options. The new update has issues though. Nothing is synced, it crashes and my roster is completely empty. Help!!! ### 5/5 — Ovatu *2016-09-08, version 4.5.1* Taking bookings in my salon is so much easier now. Love that customers get a sms reminder of their appointments. Great program, easy to use. ### 5/5 — Best App Around *2016-08-22, version 4.5.1* I started using ovatu 18 months ago for 2 therapists. I liked the app a lot because it easy to use and priced right. Since then I have grown to ten therapists and the app has improved considerably. However, I am opening up new locations and offering more complex services so I had to go look around at the more established players. Mind body is the 200 pound gorilla and at $165 a month it had to be exceptional. It's terrible. I felt like I was going from a sleek simple and terrific app to a 1990s web app. It's too complicated, requires lots of training to use, and is time consuming to manage. It sucked so badly I am cancelling mind body and sticking with Ovatu. I hope it counties to grow and improve Abdul the staff is amazing and has the best decision team feedback I have ever experienced. ### 5/5 — Perfect for Tattoo Appointments *2016-06-20, version 4.5.1* Love the app and desktop site. Works perfect for me as a tattooer. They finally have the bugs worked out with this version. Really like the fact that you can flag "No Shows" now. ### 5/5 — Salon owner *2016-05-06, version 4.5.1* Great app, schedules, runs multiple stylists. Does figure for weekly sales individually and as a group. Marketing and sales are much easier! ### 5/5 — Makes life so much easier! *2016-04-25, version 4.5* Well I had been looking for an appointment app for quite a long time and checked all I could find. Got really good at finding glitches within them or things that did not flow well. This is the first app that works great. It is more than an app it is a full appointment service and pos system. I have been using it for about almost three years now. It great, it synchs all my apple devices together. They connect with you through email if I have a problem and always respond within a short period of time. I have only had to email them only a couple of times and nothing major. They have updates but usually are not a problem and usually makes it even better not worse. If you use the free version it will work great but the full paid version just makes it better. Sending text and reminders to your client and many other things you do to build your business. The price is so much better than most services I have tried out. I suggest you check it out and find out all it can do for you. Beware of some service. Some services do not tell you when you stop subscribing to there service there is no way to download your info to able to keep your info. I am sure this one will answer all your needs. ### 4/5 — PAYLEVEN *2016-03-19, version 4.4.3* Great app been using it since last year. Now I wanna subscribe to the pro version but it does not have payelen which is my current card payment reader. Kinda dilemma :/ but i love the app the subs is reasonable for a 1 employee plus not commitment you can quite anytime. ### 5/5 — Miss *2016-03-09, version 4.4.3* Great support and very quick responses. Very lucky to come across such a great online booking system with almost 24/7 support. This system can be custom made to suit you. Very very happy with it. ### 5/5 — Amazing *2016-03-09, version 4.4.3* Both the software and support is amazing. I have had help setting up every function of this software to make sure i am getting the best use of it. Highly recommended ### 4/5 — Stylist *2016-02-10, version 4.4.3* I like the app. Would love it if I did not have to cancel all future appointments after scheduling an appointment. All in all, works well. ### 5/5 — Best app *2015-12-21, version 4.4.3* Hands down the best booking app I've ever used ### 5/5 — Love This App *2015-11-14, version 4.4.3* There is nothing I don't like about this App. It has just pushed me to write a review as its Apple Watch compatible so I can check to see who is next on my list without disturbing clients who are relaxing during their beauty treatments. The owners of this App are also always readily available to answer any questions or take on suggestions AND MAKE THEM HAPPEN!! It's nice to have that support and at a fast turn around too!! Love Love Love it!! ### 5/5 — Brilliant App *2015-10-07, version 4.4.3* After trying other booking services Ovatu ticked all the boxes. ### 5/5 — Amazing product *2015-09-26, version 4.4.2* We have used this app for almost three years. The support is outstanding, the product is advanced, robust, yet easy. And the associated web page reporting and export tools are among the best I have used. ### 5/5 — Brilliant *2015-09-12, version 4.4.2* Very good to use as an electronic diary. Easy to use with all the basic tools you need. I recommend. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not Happy *2020-07-28, version 6.2* The app decided to update halfway through the day today (on its own, I don’t have automatic update set for it) and now the app won’t open! I have turned my device on and off countless times and still the same thing! I use this for appointments in my salon and now I can’t book appointments or see what clients are coming for! ### 1/5 — So bad *2020-04-09, version 6.1* So bad ### 1/5 — Wont open *2014-12-19, version 4.3* Our salon just started using Ovatu a month ago. Today, our ipad we use as our client scheduling tool was unable to access ovatu. Our phones still could at one point in the day. Now, we are unable to acvess Ovatu on any device. This os a problem figuring we have a day full of clients we cant see abd we habe confirmatikn calls for tomorrow to make yet are unable to since we dont have client data. ### 1/5 — Good design; that's about it *2014-03-12, version 2.9.4* Good design and seems to have good features. Not even half way through set up and buttons won't work or lag. Pretty much useless seems nothing will work. Disappointed. ### 1/5 — Crashes!! *2013-10-13, version 2.8.1* Great at the start and then the screen freezes half way through. ### 1/5 — Not working *2013-08-13, version 2.8.1* Downloaded, tried, app doesn't work. Entered two bookings, on the third entry it was bugged. ### 1/5 — Grrrr! Annoying! *2013-07-17, version 2.8* So many bugs?!! Gets stuck in the adding a break function! Can't do anything!! ### 1/5 — Full of Bugs *2013-04-02, version 2.6.1* This app crashed as soon as I tried to use it, before I could use it. ### 1/5 — Can't make bookings! *2012-11-10, version 2.1.2* After reading the other reviews I think they are all written by employees of the company as the app doesn't work! Don't waste your time downloading and putting info in!! ### 1/5 — Disappointing *2011-04-02, version 1.2* Looks promising but doesn't work! Ie can't create reservations?? ## Most praised reviews (10 highest-rated) ### 5/5 — Fantastic *2021-11-02, version 6.3* Saving my salon £100 pm by moving from salon Iris to OvATU Has useful features we haven’t had before like Payment with online booking Gift vouchers online Fantastic support, quick and reliable. Well priced! Taking photos of clients strait into system. It’s simple to use for both staff and clients. Just fantastic Love it! ### 5/5 — The best team I’m working with ✔️ *2019-12-10, version 6.0* Imagine busy salon... there is no time to pick up phone to cancel, reschedule or book new person take all details, payment, sent email confirmation, work on your current customer giving 5* device and ..... stay sane 🤣 Ovatu does it all and more ✅ They are great. Help me manage over 2000 people customer base. They only thing I have to do is click “ confirm appointment”. I have tons of millions questions every now and than- I do beauty not software 😉 and Ovatu team will always find time to explain, sent link etc Thank you 🙏🏼 xx ### 5/5 — The best! *2018-07-01, version 5.4.2* Suits all my needs including customizable business hours on a weekly basis, customer booking, and convenient payment methods (including linked to the square app). Thanks so much! ### 5/5 — Ovatu review *2018-06-30, version 5.4.2* Only problem -the free version crashed and I lost all my appointments Someone said the owner of the app is contactable ? I don't know who that is. It says back up to iTunes for the free version How do I access that ? Help Love love love the app. X ### 5/5 — Best app ever *2018-05-09, version 5.4.2* This app has everything you need to run a business. It is the complete package. I am still shocked at how good this app is. I am recommending this app to everyone who runs a business. ### 5/5 — Awesome! *2017-10-11, version 5.3* The best booking app out there. Independent Hairdressers - this is the app for you. Book your appointments, keep count of your inventory, keep track of client information and formulas, online booking, text and email appointment confirmations, you can book through your Facebook page, and you can process payments (using PayPal here). It’s perfect. And what makes it even better is the customer service. There is always a quick response. I’ve used this app since 2013, and it keeps getting better. ### 5/5 — Excellent and excellent value. *2017-04-04, version 5.2* It takes a little programming at first then basically does everything for me. Even my accounting reports and mass emails. Well worth the monthly cost. My clients LOVE their reminders and interactive confirmation emails. ### 5/5 — Brilliant! Just brilliant! *2017-03-15, version 5.2* I've been using Ovatu for over a year now in my small salon. Amazing functionality and excellent customer support. ### 5/5 — Get This App, Best Salon App *2016-09-30, version 5.0* When I lost data on my iPhone due to an update, I took Apple's advice and installed a bunch of third party apps to decide which would work best for me. Ovatu is, by far, the best app for my small business. The customer service is the best I have encountered.Even though Dave is in Australia and I am in the US, he is amazingly fast in replying to me queries. Get this app!! You will NOT be disappointed!! ### 5/5 — Amazing *2016-09-21, version 5.0* I have been using OVATU for a year now and it has been great. It's a fab app; works well for both clients and employees/employers. I am a busy beauty therapist and with the use of OVATU - my clients can click a link on my business like page via facebook, see availability and book their own appointments in minutes and I get sent an email notification. I use OVATU to keep track of my takings each month and my accountant even loves the software. There isn't a single thing that can be said to fault this system and APP. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*