# Oven Story Pizza- Order Online

> Pizza ordering service with four unique cheese bases for diverse moods. (iPhone/iPad app by RFPL.)

- Source: https://appshunter.io/ios/app/oven-story-pizza-order-online/id1245163201 (this page in markdown: same URL + `.md`)
- Developer: [RFPL](https://appshunter.io/developer/808796225)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 4.80/5 from 33 App Store ratings · 58 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 182 MB
- Languages: American English
- Released: 2017-06-20
- Data updated: 2026-09-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/oven-story-pizza-order-online/id1245163201/reviews.md

## What is Oven Story Pizza?

Introducing Oven Story Pizza, a brand that thinks cheese-first !!
Pizza is all about life. Think. Flour, butter, veggies and cheese, if not put through grueling heat and tests of time, they will never become a beautiful pizza. On the other hand we’ve often seen people find completion of their story, in a warm pizza. In life-like situations like these, how can the only variety be that of toppings?


At Oven Story we know how your pizza resonate your story, so we’ve got you 4 Incredible Cheese Bases – one for each of your mood.


From alive and hearty Peri Peri Cheese to beautiful mellow roasted 4 Pepper Cheese to hot Chipotle Cheese and a classic cheese spread El-Classico Cheese; Oven Story is perfect for each of you.

So go ahead, choose a flavor that completes your story.

## Key features

- Four unique cheese bases
- Mood-based flavor selection
- Creative pizza combinations
- Online ordering

## Recent user reviews (10 of 58)

All indexed reviews: https://appshunter.io/ios/app/oven-story-pizza-order-online/id1245163201/reviews.md

### 5/5 — Good Pizza and nice people

*2026-07-22*

Aasim is vey helpful.

**Developer response:** Hello Vishal, appreciate you taking the time to share this! So glad the pizza hit the spot and that Aasim made your experience even better with his helpfulness. Shoutout to him! Great food and friendly people really do go hand in hand, and it sounds like we delivered on both. More than pizza, it is a story, and we love that you are now a part of it. Hope to see you ordering again soon!

### 5/5 — Best Customer Service I’ve Experienced from a Food Brand EVER

*2026-05-29*

I’ve been ordering from OvenStory for a long time now and must have placed 25–30 orders at least. It’s usually my go-to choice on weekends and whenever we have guests at home.

The reason I keep coming back is simple: good pizzas, good prices, and consistently good service.

Over all these orders, there have only been two occasions where something went wrong. Once, I had ordered a thin crust pizza but received a regular crust instead. This time, the pizzas arrived without being sliced.

What impressed me was how both situations were handled. In the first case, they sent a replacement pizza. This time as well, they listened to my complaint properly and sent another set of 2 pizzas, along with a Choco Lava Cake and a Lemon Soda.

Nobody gets everything right 100% of the time. What matters is how a company responds when things go wrong, and OvenStory has been excellent on that front.

The pizzas taste great, the quality is consistently good, and the customer support team genuinely cares about resolving issues. That’s the reason I’ve remained a loyal customer and will continue ordering from them.

Keep up the good work, OvenStory!

**Developer response:** Hey Rohan, appreciate you taking the time to share such a detailed and heartfelt experience! 25 to 30 orders is serious loyalty, and we could not be happier to have you as part of the OvenStory family. You have put it perfectly: it is not about getting everything right every time, it is about genuinely caring when something goes wrong. We are so glad our team came through for you both times. Your trust keeps us going, and your words remind us why good food delivery should always come with great service. More than pizza, it is a story, and we are grateful you are part of ours. See you next weekend!

### 1/5 — "Loyalty Betrayed: From 5-Stars to Disgusting Fraud!"

*2026-05-08*

"Extremely unprofessional service. I have always been a loyal fan of Oven Story and even gave them a 5-star rating previously because of their taste. But today was disgusting. I tried to order COD twice and they cancelled it both times for no reason.
Immediately after the cancellations, the app showed the store as 'Closed'. But as soon as I placed an order with Domino's, the store magically became 'Open' again. This 'open-close' manipulation is a total fraud on hungry customers. You just lost a loyal customer today. Never ordering again!"

**Developer response:** Hello, we are sorry to hear this, and we completely understand how disheartening this experience must have felt after being a loyal customer. COD cancellations without a clear reason, paired with confusing store availability, is not something we want anyone to go through. We would like to investigate what happened with your orders and make this right for you. Please contact us at support@eatsure.com with your registered mobile number and order details so our team can look into this properly.

### 5/5 — Tasty Pizza

*2025-12-28*

Dear Chef Manju thanks for the tasty pizza we enjoyed a lot

**Developer response:** Hi Chandru, thank you so much for the lovely feedback! We're thrilled to hear you enjoyed the pizza from Chef Manju 🍕 Your kind words mean a lot to us. More than pizza, it is a story and we're so happy to be part of yours!

### 1/5 — Worst

*2025-12-26*

You guys never pickup the call, and also app doesn’t work properly, it keeps asking for setting a date for next delivery without letting us through to the menu after first order, pizza was hilarious, who told you Margherita includes chilli sauce!!! Also some crumbs were found while chewing the pizza, you guys don’t even know how to cut a pizza!!! I’ve never seen ridiculous piece. You guys ruined my Christmas at last. You guys charge little amount from free pizza and then you call it a free pizza. I’ve wasted money on your pizza chiiiiii.

**Developer response:** Hi, We understand how frustrating your Christmas experience was with the call issues, app problems, incorrect Margherita preparation, and pizza cutting quality. We take food quality and hygiene very seriously. Please send an email to support@eatsure.com with subject as "Bad Food Quality" and include your order details and contact information. We're actively working on upgrading to a better and faster resolution system to address the support and app issues you encountered.

### 1/5 — Terrible first experience, never again!

*2025-10-26*

This was my first time ordering from this app, and it’s been an absolute disaster. I placed my order at 5:38 PM, and the delivery time kept getting delayed — first 6:20, then 6:25, then 6:35, and now 6:50 PM. Over an hour and ten minutes later, and still no pizza! Completely unacceptable.

If this is how first-time customers are treated, I can only imagine how bad it gets later. I’m uninstalling this app and will never be ordering from this place again. Absolutely pathetic service and a total waste of time.

**Developer response:** Hi There! That is certainly not the experience we intend for our customers, and we do apologize for any inconvenience. Kindly share your Order ID and contact number at support@eatsure.com so that we can fix this for you. (NM)

### 5/5 — Delivery boy

*2025-10-13, version 1.6.4*

Best delivery boy I have ever seen ..due to some reason my order was misplaced .the delivery boy went back and bought my order again …highly appreciated your affords

### 1/5 — Horrible Service

*2025-10-11, version 1.6.4*

The delivery time fluctuation. I understand I live in Bengaluru but with fake advertisements please do not cheat your customers. I used have great meals and services with oven story. But now this has become a headache. I urge people to not take chances in ordering from the app. My order amount is stuck. Terrible services, false and fake promises. NEVER WILL ORDER FROM OVER STORY PIZZA AGAIN.

### 1/5 — Pathetic services

*2025-09-14*

I order at 7:38PM and I received it around 10:15 PM this type of services they provide u tried cancelling the order I got to through chat I can’t cancel it and the reason was the food is prepared and if you wish to cancel then u won’t get any refund this was the message I received and after taking many follow ups I get the order and the food/ pizza was so cold and the boxes was all wet this was the condition of the boxes I agree due to rain it might get delay but 2 hours of delay and I will never ever recommend oven story to any of my family member or friends as most of my friends already gave me their experience but still I thought I should try and this was my first order and the worst experience I got. So the oven story option is closed for me 🙏🙏🙏 thank you for the best cold pizza I ever had in my life.

**Developer response:** Hi Trupti! That is certainly not the experience we intend for our customers and we do apologize for any inconvenience. Kindly share your Order Id and contact number at  support@eatsure.com so that we can fix this for you. (RB)

### 1/5 — Image on website wrong

*2025-08-19*

I ordered veg overloaded pizza after seeing the loaded vegetables on the website. Imagine my surprise when I received the pizza. Hardly any any vegetables! Same for my other three pizzas. Dragon paneer pizza and two non veg pizzas. Complaints by email- only one response- we take utmost care in preparing our pizzas, they are proper. No comment on the photos. Call to their helpline- we can’t do anything. We can’t escalate. Can’t arrange a call back from senior. Send email but can’t promise that you will get a response! 
This is their level of customer care

**Developer response:** Hi There! That is certainly not the experience we intend for our customers and we do apologize for any inconvenience. Kindly share your Order ID and contact number at support@eatsure.com so that we can fix this for you. (NM)

## Frequently asked questions about Oven Story Pizza

### What is Oven Story Pizza?

Oven Story Pizza is a food ordering service that focuses on unique pizza experiences. It offers four distinct cheese bases, allowing users to choose flavors that match their mood or story. The app facilitates online ordering for these pizzas.

### What are the key features of Oven Story Pizza?

The app's main feature is its four unique cheese bases: Peri Peri Cheese, 4 Pepper Cheese, Chipotle Cheese, and El-Classico Cheese. Users can select these bases to create pizzas that resonate with their mood. It also offers a convenient online ordering system.

### How much does Oven Story Pizza cost?

The provided information indicates that the app is free to download and use. There are no mentions of in-app purchases or advertisements, suggesting a straightforward ordering process without additional costs within the app itself.

### Who is Oven Story Pizza for?

This app is designed for pizza enthusiasts who are looking for more than just traditional pizza toppings. It appeals to those who enjoy exploring new flavor profiles, particularly those centered around cheese, and appreciate the convenience of ordering food online.

## Version history (last 5 releases)

### 1.7.1 — 2026-07-13

Simplified the onboarding experience through improved visual hierarchy, making it easier for users to start their ordering journey. Additionally we are releasing a cleaned up version of our product tiles, aiming to reduce clutter and cognitive load.

### 1.7.0 — 2026-07-01

Simplified the onboarding experience through improved visual hierarchy, making it easier for users to start their ordering journey. Additionally we are releasing a cleaned up version of our product tiles, aiming to reduce clutter and cognitive load.

### 1.6.9 — 2026-05-19

This update includes bug fixes and performance improvements to enhance your overall app experience.

### 1.6.8 — 2026-04-21

We’ve made a few improvements to enhance your overall experience.
- Bug Fixes
- Addressed minor issues to improve app stability
- Fixed inconsistencies across different screens
- General bug fixes and performance improvements

- Enhancements
- Improved overall app performance
- Smoother navigation and user experience
- Minor UI and usability improvements

### 1.6.7 — 2026-02-02

Minor bug fixes and enhancements to make ordering your favorite food faster and more reliable.

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## More apps by RFPL

- [Behrouz - The Royal Biryani](https://appshunter.io/ios/app/behrouz-the-royal-biryani/id1201218769)

All apps by RFPL: https://appshunter.io/developer/808796225

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
