# Overstock — user reviews > 35 indexed App Store user reviews of Overstock by Bed Bath & Beyond, Inc., rated 4.80/5 from 2,360 ratings. - Source: https://appshunter.io/ios/app/overstock/id6479374705/reviews - App overview in markdown: https://appshunter.io/ios/app/overstock/id6479374705.md - Rating breakdown: 5★ 2,132 · 4★ 128 · 3★ 42 · 2★ 17 · 1★ 41 ## What do users think of Overstock? Overall sentiment: positive **Pros** - 🚀 Efficient - 👍 Easy to navigate - 💎 High-quality products - 💰 Good prices and value **Cons** - 🐛 App crashes and resets - 🔍 Difficult to find and filter reviews - 🙅‍♀️ Poor customer service **Commonly reported bugs** - App crashes and resets during use - Issues with old mattress removal **Most requested features** - Ability to save items for later - Improved color and size variation display - Enlarged product review images ## Newest reviews (12 of 35) ### 2/5 — Confirmation emails? *2025-08-29, version 2025.8.2* Easy to shop and buy but confirmation email never arrives or password reset emails??? ### 2/5 — Glitchy *2025-08-01* When I click on an item, the app keeps trying to reload all the pictures and I end up just having to go back to search results. The site works better. ### 3/5 — Takes me back to the beginning *2025-06-12* I’m in the app for a while shopping. Then a glitch takes me back to the beginning. 3rd time this has happened. Hence the 3 stars. Makes it difficult to shop having to start from the beginning 3 times. You have a lot of stock, it strains my eyes having to look at the same things 3 times. Time consuming, so I gave up… ### 1/5 — BEWARE OF UTOVERSTOCK.com *2025-03-19, version 7.3* Never work tasks for them , ITS SUCH A BIG SCAM !!!!! They will ask you add in 1,000 to 3,000 to 5,000 to even 30,000 , and change your password and LOCK YOUR ACCOUNT AND STEAL ALL YOUR HARD EARNED MONEY ! Such a SCAM !!! UTOVERSTOCK.com You guys are SUCH A BIG LOSER , you live like this , and you will see God’s punishment !!!! You took my new friends money and my money !!!!!!! ### 1/5 — SERIOUSLY OVERPRICED GOODS *2025-03-13, version 7.3* Compare prices of identical items between Overstock and Amazon. You'll find that Overstock is a rip-off. ### 3/5 — Filters reset constantly *2025-02-10* Really annoying. I can only scroll so far before the filters resetting and it throws me back to the beginning. ### 3/5 — I liked the idea… *2025-01-02* I’m trying to love this app. I literally downloaded it 20 min ago and it has already reset itself TWICE while I’m looking (scrolling through) items. I’ve lost my interest because it went back to square one! Maybe I’ll try again another day… ### 4/5 — Love overstock *2024-11-29* Love overstock. The app not so much. Refreshes while you are looking at the products that overstock has to offer, which sends you all the way back to the top of the page you are on! Doesn’t do it just once. It does it multiple times while you are scrolling which in turn sends you back to the top where you have to start all over. Then it takes forever for the products you’ve already seen to load to move onto the next. Frustrating to say the least. ### 2/5 — Order *2024-11-12, version 6* Representative could not speak clear and was absolutely no help!! ### 4/5 — Reviews *2024-11-03* Love the app but would love to be able to click on customer reviews to see actual product in house. ### 3/5 — Reviews can’t be filtered by ratings or date? *2024-09-26* The reviews for items sold on this app can’t be filtered by date or rating- that’s very odd! Also reviews with images/photos can’t be enlarged and are smaller than my thumbnail so what’s the point of having photos at all? This review is based off my experience on my iPhone. Much to improve here… ### 1/5 — Stressful App to use *2024-08-07* Unable to save items for later. When an item is already in your cart there is no way to save it for later before checking out. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unsettled *2026-08-19, version 2026.8.0* Floor pad I purchased a floor pad, with my runner.. in description it was suppose to not move. However, we had several people almost fall. When I called to return this Merchandise and explained it was faulty not doing what it was advertised. The $30.00 item was going to cost me $15.00 to return. He did try to help, by only charging Me $11.00. Do to this return fee, I will not be ordering from Overstock again. Then I was told even after they receive my merchandise it could still take 2-3 days to process my Credit after it's inspected. Unlike Amazon who processes your Credit the minute it's shipped. ### 1/5 — Furniture is garbage *2026-03-12, version 2026.3.0* Ordered 8 chairs. 2 were defective out of the box, returned. The paint on the rest started peeling after 4 months. Would not repair or return. ### 1/5 — Shipping return cost unreasonable *2025-11-18, version 2025.11.0* I bought 2 couches they were subpar quality and when I went to return them they wanted to charge me $215 to return them. Then the agent poorly attempting to help hung up on me. ### 1/5 — Unable to create account *2025-10-06, version 2025.9.3* The fields for email and password hide the autofill buttons on IOS so I’m unable to create an account. ### 1/5 — AVOID! Pathetic return policy, and Worse than no support for products - LYING support! *2025-09-29* I bought a couple of stools for my studio, not realizing that their average/decent return policy has basically turned into no support whatsoever. The stools arrived, it took me a couple of weeks to get them put together - and then they broke less than 2 months later. That’s when I discovered that their return policy is now only 30 days - on furniture!! I called customer support anyways, and customer service rep Lerato first said the return window was past and then said that they could send a replacement. I thought “oh good, they still actually stand behind their products”…. But then the same customer rep sent me a message the next day saying that they couldn’t replace and that I was out of luck because it was past the “30 day window”. Seriously?! No warranty or support for FURNITURE that broke within a couple of months?!? I will NEVER buy from their company again!!! ### 1/5 — Do not shop here. *2025-09-23* They sold me as a final sale an used Gucci sandal! I was terrified when I saw the soles, I emailed them right away and all they had to say it’s they don’t take back final sale. Horrible customer service and zero liability. ### 1/5 — Scam Site *2025-08-27* If you click on any of the listed items it takes you to a spoofed site and asks for PayPal then overcharges you. Sister bought something for 100 and got charged 1000. Whether it’s intentional or garbage coding from the app letting them in, stay away ### 1/5 — I can’t remove it *2025-08-09, version 7.8* I can’t remove it ### 1/5 — App is awful! *2025-04-15* The app makes it impossible to search for anything. Even after updating, still getting the annoying “O no! We are temporarily unable to communicate with the server. Please try again later.” Fine, Overstock, I will try my search again…on a different app. ### 1/5 — App is horrible *2025-04-15, version 7.3* Way too slow. ## Most praised reviews (10 highest-rated) ### 5/5 — Efficient *2025-01-27* Found buying from this site quick and efficient ### 5/5 — Love Overstock!! *2024-12-25* I've been using this app for my shopping needs, and overall, it's quite impressive. The interface is user-friendly with intuitive navigation. Product listings are comprehensive, with good quality images and detailed descriptions. The search functionality is robust, making it easy to find what you're looking for quickly. ### 5/5 — Excellent *2024-12-03* Great quality products for a good price… ### 5/5 — Top Quality Products: Bedding through Diamonds *2024-11-13* Everything purchased from Overstock continues to be of exceptional quality and value. I have never been disappointed with a purchase and the value is always there. The marquise diamond necklace was so beautiful that it could have come from Tiffany’s. I rarely take it off. Diane Cincy ### 5/5 — Great app *2024-10-01* Love how easy it is to check out! ### 5/5 — Rug selection *2024-09-19, version 5.1* Good selection of rugs ### 5/5 — Ease and Options *2024-08-25* Good choices and good prices. Shopping here is easy and a pleasure. ### 5/5 — Easy to Navigate *2024-08-17* Easy and fast to navigate. Reviews are clear on the app. ### 5/5 — Nice!!! *2024-04-30, version 1.6* Great app to find discounted prices on items ### 5/5 — Overstock.com is back to big deals *2024-04-30, version 1.6* I love seeing prices slashed from thousands to hundreds of dollars and getting great savings like 60% off. Easy to shop and the variety of products seems to grow every day. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*