# OWA for iPad — user reviews > 50 indexed App Store user reviews of OWA for iPad by Microsoft Corporation, rated 3.60/5 from 1,093 ratings. - Source: https://appshunter.io/ios/app/owa-for-ipad/id659524331/reviews - App overview in markdown: https://appshunter.io/ios/app/owa-for-ipad/id659524331.md - Rating breakdown: 5★ 387 · 4★ 279 · 3★ 149 · 2★ 120 · 1★ 158 ## What do users think of OWA for iPad? Overall sentiment: neutral **Pros** - 🚀 Works well for work - 👍 Integrates with Exchange - 💡 Provides native notifications **Cons** - 🐛 Crashes frequently - 🐛 Glitchy performance - 🐛 Unreliable sync and email sending - 🐛 Difficult to use UI and workflow **Commonly reported bugs** - Freezes on passcode entry screen - Shared calendars not working on iPad - Attachments cause app crashes - Fails to update with new emails **Most requested features** - Add offline email drafts and attachments - Improve calendar functionality and integration - Add task management capabilities - Provide better password/login management ## Newest reviews (16 of 50) ### 3/5 — Desperately needed for iPhone *2021-05-12, version 1.0.12* I like many people use Outlook for personal mail but my employer forbids using Outlook for personal email. This app solves the issue on the iPad but unfortunately it’s difficult to put an iPad in your pocket and walk around with it for mission critical notification push email and as ones main phone. So far I’ve been accused of negligence and threatened with termination multiple times for not answering timely emails. Using OWA on a browser does not send notification of incoming emails and pending totals requiring keeping the app open and checking the app constantly all day and night so as not to miss an incoming email. I’ve been told I cannot use “safe” mail apps for enterprise email based in India and Russia (I will not mention the app names). Don’t see why this option is no longer available for the iPhone. I literally may have stop getting personal email on my phone, buy a second phone just for work or quit my job. Having this app on the iPhone again would solve this issue for me and the hundreds of complaints I’ve seen on the internet about not being able to use two separate copies of Outlook on phones! ### 3/5 — I need this app for work, but its unusable as is. *2019-08-27, version 1.0.12* I need this app for work but literally every time I open an attachment, the app crashes. My current solution is to just forward all e-mails with attachments to an e-mail I have access to, and deal with the attachments there. As you can imagine, this hampers work flow and makes things rather inefficient. Edit: I added a star. My initial issue seems to have been fixed. Opening attachments no longer crashes the app. However, I still have an issue uploading my own attachments. The only options I have are to upload a new picture, pictures from library, or a signature. I need to be able to attach files from the Files app in order to use this properly. ### 3/5 — OWA is not loading my Exchange account *2018-05-15, version 1.0.12* OWA is refusing to load my account telling me to contact my account administrator. Microsoft for small business owners who use Exchange Online, you need to get rid of that stupid statement, it is akin to when windows would flash a message saying you performed an illegal operation when all you were doing was trying to save a file. Microsoft needs to stop thinking like software engineers and think like end users. Having said that, I do not like using the iOS Mail app on my iPad, I prefer to use OWA. Clearly, if I can access my Exchange account through iOS Mail nothing is wrong with it and something is wrong with OWA. Please fix the app and make it recognize my credentials. ### 3/5 — App frozen after ios update *2018-04-14, version 1.0.12* This app has worked well for a few years, but since updating my iPad system 3 days ago it gets frozen on the “passcode required” page. Can't click on the link to continue. Deleting and reinstalling app doesn't help. Hoping this can be fixed asap. ### 3/5 — Tons of bugs *2017-07-31, version 1.0.12* Often can't update itself to retrieve new emails. Sometimes good emails get marked as spam and quarantined, but there is a bug that prevents the app from releasing them. A rare few times I have sent an email with the app, only to check on my laptop that the emails weren't actually sent. The most annoying is when I open an email to search for a number or something, then switch to Safari to type the number in, then try to switch back to Outlook to verify the number and the app restarts and I have to search for the email again. Real fun with flight reservations. Typical Microsoft product that works ok most of the time but has tons of little inconveniences like that. ### 3/5 — Functional but frustrating *2017-06-01, version 1.0.12* Overall, the tool is functional. You can get the job done. However, the UI and especially workflow or transitions are cumbersome, and some things counter intuitive. Should be easier to use, and have better button/menu placement. Made to be minimalist with little icons, but not my favorite. ### 3/5 — OK, but not great *2017-04-28, version 1.0.12* Sometimes, when you use the menu icons on the bottom, it creates a large blue bar that pushes up the rest of the screen about 150 pixels. This keeps you from being able to access the top of the menu. You have to close OWA by double-clicking the home button, then swiping OWA off screen. When you re-open, it is OK again. Also, I wish that it had tasks integrated. It is irritating to have to manage tasks elsewhere. ### 2/5 — Needs update. *2017-03-28, version 1.0.12* Lots of glitches and crash prone under iOS 10 and really showing neglected. Can't see text while typing in note section. Becomes unresponsive during reply. Agenda view only reports default calendar and there is no way to make a shared calendar the default. Does not recognize addresses and phone numbers as actionable. Would like to customize slide gestures. App could use a makeover. ### 2/5 — Very disappointing *2017-03-28, version 1.0.12* Microsoft has once again released an application that is not ready for prime time. It is very glitchy, inconsistent, and poorly integrated. As one example, the Outlook app no longer lets you update people, directing you to OWA. However, OWA doesn't always let you update the person. It is also very slow to refresh, and on the schedule screen, a secondary drop down blocks the save icon so you cannot save the changes. I have to run both Outlook and OWA on my ipad to be able to do my work. Please settle on one app, and develop it properly. ### 3/5 — Nice except chokes on opening some URLs *2017-02-15, version 1.0.12* Works nice and integrates well with OWA. Biggest problem I have found is that it seems to choke on some URLs, particularly those that are long, e.g. to an IronPort's list of impounded messages or a validation of a subscription to a WordPress site. It continues to choke on complex URL's that have redirection, e.g. Nuzzle. It also handles the whole permission to display in line URLs badly. Many times when checking to always allow displaying the URLs it invokes the web browser to go off to a site and even in these cases it does not remember that the link has already been clicked previously even though that is what it promises. ### 2/5 — Missing key features *2017-01-30, version 1.0.12* This app lets me read my mail. However, I haven't figured out how to archive read mail, which is a huge negative. Mail that I know I will need to refer to in the future needs to sit in my inbox, meaning my inbox is very cluttered. Additionally, I cannot figure out how to get a little number next to the app's icon to alert me when I have mail. If those things were added, this app would be much more functional for me. ### 3/5 — Nice Set Up by Very Disappointed by Performance *2017-01-24, version 1.0.12* I really like the layout of the OWA vs the regular Outlook app. My favorite feature is that the email lists that I've created in Office 365 Outlook are just as accessible through the app as on a PC which is not the case with the Outlook app. Works nicely with OneDrive too. BUT the notification sounds do not work. This is a very needed feature. The app often just closes too. And now if I try to put a link in an email, it is not a true link that can be clicked. This needs fixed! ### 3/5 — Good, not great *2017-01-11, version 1.0.12* I recently converted to MS Exchange at work. I wanted to be able to use one calendar app on both my computer and mobile devices. It does meet that requirement. However, the interface and features aren't quite up to the desktop version of Outlooks. But the biggest complaint I have is the need to login every time I can wifi connections or have been inactive for awhile. It would be nice if they could just save my password or use fingerprint recognition to speed access. ### 3/5 — lots of promise, but not quite there yet *2016-12-16, version 1.0.12* The functionality the app promises is fabulous--you can access OWA features like scheduler that aren't available when syncing through iMail/iCal. However, performance for even the most basic functions is still often glitchy. I find I still need the Exchange syncs as backups for when the app isn't cooperating. ### 2/5 — Not quiet there yet *2016-11-26, version 1.0.12* The only reason why anyone would install a mobile email app as to get a notification on the fly which this app lacks though meeting notifications are prompt provided we have to open the app and manually sync all the emails for it recognize the meeting invites...it's a shame when third party apps can do the job where Microsoft can't...I use office 365/exchange server for this app ...2 stars for meeting notifications...I hope Microsoft comes with a better app with the next update ### 3/5 — Helpful but crashes frequently *2016-09-16, version 1.0.12* I find this app invaluable in accessing my office staff members' calendars remotely for scheduling, which is a huge part of my job. However, it does crash frequently which is very frustrating. Sometimes I have to delete the app and reinstall it to get it working again. If they could fix that issue, I would rate it with five stars. ## Most critical reviews (10 lowest-rated) ### 1/5 — Endless update *2018-03-04, version 1.0.12* Since late 2017, does not work at all on multiple devices. Claims to be downloading app update, which never completes. In the meantime, email messages cannot be viewed, and calendar events are not visible. Even if Outlook is the new app, the OWA was the only way to access shared calendars! There is a lot of feedback in the app built-in system to this effect, but it does not look like anyone from MS is paying attention. ### 1/5 — It's pretty useless for work *2017-02-11, version 1.0.12* I absolutely HATE that it not only doesn't save your drafts if you click off the email or close it, but there's also no warning message asking you if you want to save or discard the draft. It's just gone. You also can't attach documents, only photos. Not helpful! Whether you have to use it for work or school, the ability to attach documents is critical! It's also missing most of the other mail options that you're used to with Outlook. ### 1/5 — Is email really that hard to do? *2016-05-28, version 1.0.12* My college uses OWA for its email system so I have to send and receive all of my emails from it, and it's terrible. It crashes frequently, and can barely load emails sometimes, regardless of what wifi I am connected to. And forget trying to send emails with attachments. I don't think I have ever successfully sent an email with something attached, which is a huge problem considering its my school email. I would take any other email system over OWA. ### 1/5 — Lots of problems *2016-03-03, version 1.0.12* I have had this app for a couple of years on my ipad and updated and recently reinstalled it. It still doesn't work right. It never gives me notifications of new messages and often (almost always lately) doesn't show my new messages at all. It also gives me no option for re entering my password to correct this and let me enter the acct. I have to use it for my work, but at this point, I'm not sure what to do. Its pretty useless. ### 1/5 — Needs to support Outlook Web Access for Enterprise Exchange customers *2016-01-05, version 1.0.12* It appears that this app does not work with Microsoft Exchange Outlook Web Access capabilities for Enterprise Exchange server companies who have paid big money to Microsoft to use our own Exchange infrastructure. This is not acceptable. Please add support for Exchange server users. Browser based Outlook Web Access is functional but Microsoft should respect paying customers by enabling this app to work with OWA functionality. ### 2/5 — Can’t get to passcode entry *2018-04-13, version 1.0.12* The app worked fine this morning, but it was time to change my network password (every 90 days, of course). On the iPhone version of this app, I was able to update my password; but on the iPad version, it insisted that I reset the app. I logged in and it wants me to set up a passcode, but the “Continue” link doesn’t work. ### 2/5 — Shared calendars not working in OWA for iPad *2017-12-20, version 1.0.12* Shared calendars work in the version for the iPhone, but not the version for the iPad. They don’t make particularly good use of the iPad form factor, and still require you to go to the three-button “home page” to switch between viewing the calendar, the mail, or contacts. I wish I could install OWA for iPhone instead of this junk. ### 2/5 — Unsatisfied *2017-09-21, version 1.0.12* When you reply to a message you cant scroll down to see the message anymore. Directory is not available off line to add names. How do you get address book to work off line? Freezes Bottom function screen/blue screen. Sometimes it fills 1/2the window. How do you get it to go back? Messages with attachments that are downloaded while online do not show off line. ### 2/5 — MUCH better than Outlook for iOS!! Still MS Best Product *2017-09-08, version 1.0.12* Update: OWA is STILL perhaps the best product Microsoft has created for iOS- maybe even for all platforms. Should be a company example of "how it is done"! OWA is the only calendar product that has full calendar functioning for Exchange networks (like the Windows version) so users can actually see the calendars of colleagues and schedule appointments. This is the best calendar app for iOS and Mac platforms. If you need to schedule appointments and do not use Windows, this the best app to get by far. Right now, Outlook for iOS is very buggy after iOS 10 update and totally useless as calendars cannot be shared by Exchange network (like OWA). Outlook is regressing (and no response from MS tech "support"- not really support at all). Stick with OWA- BY FAR, the best way to use Outlook on an iOS device or a Mac. Even better than when we must use Windows. Not a huge fan of most Microsoft products (they usually seem 75% developed when released, full of bugs and absolutely no tech support available), but MS did a great job with OWA. Our business depends on it and OWA delivers. ### 2/5 — Rough Interface *2017-08-01, version 1.0.12* Using on iPad Pro. Wanted separate email & calendar app for work emails on exchange. OWA is functional, but the interface is clunky and unrefined. It is easier to use the browser to access than to use this app. Microsoft would be better to have the functionality of OWA combined with the UI of Outlook. Apple Mail and Calendar are better on the iPad than these two apps. ## Most praised reviews (10 highest-rated) ### 5/5 — Just fine *2022-12-10, version 1.0.12* I use it for work at two jobs and it works just fine. I’m able to retrieve from both remotely. ### 5/5 — Native Notfications *2017-01-10, version 1.0.12* Provides native notifications for reminders and meetings. That alone makes it better than the web interface. ### 5/5 — A great start *2017-01-04, version 1.0.12* For a Beta version, this is an excellent first try. This is the best Outlook web based client out there and I have paid for others since this is so useful for my work email. Much better access to calendar and sub folders than the competition. ### 5/5 — Improved a lot *2016-11-10, version 1.0.12* I tried OWA for my old iPad a couple of years ago and deleted because it was not synchronized well and crashed. It was really bad. After I got iPad Pro, I installed it as second trial. It works great. Connecting exchange server is smooth. No crash so far. Great job, Microsoft! ### 5/5 — Better Option *2016-09-11, version 1.0.12* Better option if you have an Exchange mail system. Makes everything flow between every device flawlessly ### 5/5 — Great Workaround *2016-08-03, version 1.0.12* I had the choice of either loading my work email on this computer through a BYOD program where I would have to sign a sheet allowing my company access to my device, and potential future seizure, or to use this app. Well, I made the right choice and downloaded this app. Now I get my work email on my ipad and I don't have to worry about my company having access to my personal device. Its very good. ### 5/5 — So far so good *2016-07-13, version 1.0.12* I find the web-based app to be much user-friendly and powerful than the desktop version. In fact, I find myself using it more often than the desktop version. ### 5/5 — Good app *2016-04-09, version 1.0.12* Actually a good app, does what it says, doesn't crash, quite usable. My only complaint is that if you are writing an email and tap on the far left, the email will vanish without a trace. ### 4/5 — Please remove meeting pop up for those past meetings *2017-01-14, version 1.0.12* If you didn't check your email in OWA app for a few days, then you have to select close or view all the meetings in the past. This is really annoying and also waste a lot of time. ### 4/5 — Work and beyond *2016-09-04, version 1.0.12* While it may crash every now and then and may even have to restart a few times a month, it works fine for me. It's much better on my iPad than it is on my iPhone; as the letters are much bigger. If you are looking for an email the search function is great! Sure there's better products but, based on my experience, this app works seamlessly with the exchange servers that so many of us weekend and evening workers rely on. By the way, it's free! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*