# ownCloud - File Sync and Share — user reviews

> 196 indexed App Store user reviews of ownCloud by ownCloud GmbH, rated 4.51/5 from 343 ratings.

- Source: https://appshunter.io/ios/app/owncloud-file-sync-and-share/id1359583808/reviews
- App overview in markdown: https://appshunter.io/ios/app/owncloud-file-sync-and-share/id1359583808.md
- Rating breakdown: 5★ 264 · 4★ 21 · 3★ 10 · 2★ 4 · 1★ 27

## What do users think of ownCloud?

Overall sentiment: negative

**Pros**

- 👍 Good Dropbox alternative with privacy control
- 🚀 Fast synchronization when working properly
- 📱 Works well on desktop and iOS
- 🎨 Clean, modern user interface
- ♿ Accessible for VoiceOver users
- 📂 Offline file availability feature
- 🔐 Self-hosted cloud storage solution
- ⚡ Responsive app performance in ideal conditions

**Cons**

- 🐛 Frequent app crashes and freezes
- ⏱️ Slow file loading and navigation
- 📤 Unreliable upload functionality
- 🔄 Inconsistent synchronization issues
- 🔋 High battery consumption
- 📱 iOS Files app integration broken
- 🔐 Constant authentication/login failures
- ⚠️ Poor error messages and debugging info
- 🌐 Server connection timeouts
- 📸 Photo/video upload limitations
- 🔀 Conflicts not properly handled
- 💾 Stuck uploads cannot be cancelled
- 🔑 OAuth authentication problems
- 📝 Annotation feature unreliable
- 🗂️ File organization issues

**Commonly reported bugs**

- App crashes on startup
- Login screen freezes
- Files app integration returns unknown errors
- Blank screen on certain iPhone models
- Screen rotation breaks file list display
- Photo upload limited to 3 at a time
- Videos lose metadata during upload
- App closes unexpectedly
- Preview crashes when viewing images
- Media access permission issues
- Infinite loading without results
- Files disappear from folders
- Duplicate file downloads
- Upload stuck in pending state indefinitely
- Annotation changes not saved
- Hand/palm movements close documents during annotation
- iOS 18 compatibility issues
- iOS 16 compatibility issues
- Offline files not cached without internet
- Shortcuts fail silently without in-app purchase
- Make available offline hangs after first file
- OAuth grant expires after device restart
- Invalid grant errors on photo sync
- App hangs waiting for server response
- Scanning documents causes crashes
- Folders become inaccessible after failed uploads
- App requests password every 2 minutes
- Dark mode text visibility issues
- HEIC format instead of JPEG on upload
- CSRF check failed on share link creation
- Slow download speeds compared to web version
- Battery drain in background
- Synced files in hidden/unusable directories

**Most requested features**

- Ability to unload/delete offline files
- Cancel/stop upload functionality
- Upload only on WiFi option
- Show upload progress percentage
- Show file sizes in status
- Priority queue for uploads
- Folder upload capability
- Text file editing support
- Activity/modification tracking
- Turkish language support
- Automatic backup for all phone data
- Photo gallery-style grid view with adjustable tiles
- Swipe-down gesture to exit image view
- Separate Photos/Videos menu tab
- Improved web media access for faster photo viewing
- Video controls for offline playback
- External storage support visibility
- Disable global search option for large folders
- Notification badge removal option
- Share links creation without CSRF errors

## Newest reviews (17 of 196)

### 3/5 — No photos sync

*2026-06-26, version 12.7.0*

In my case sync photos is not working. Anybody knows why?  Thanks.

### 2/5 — Wäre ok

*2025-02-04, version 12.3.1*

Wäre eigentlich ok. Integration mit der Files App ist aber sehr unzuverlässig und funktioniert bei mir gerade überhaupt nicht mehr.

### 3/5 — Eigentlich super

*2025-01-14, version 12.3.1*

Aber leider funktioniert das Annotieren in der App und die Einbindung in die Dateien App seit dem letzten Update nicht mehr

### 3/5 — Wiele do poprawy

*2024-12-17, version 12.3.1*

Działa ale mocno przycina, lepiej zainstalować oprogramowanie ze strony producenta.

### 3/5 — App ist ok aber es gibt unter IOS noch einige Bugs beim Upload

*2024-11-23, version 12.3.1*

App ist ok aber es gibt unter IOS noch einige Bugs beim Upload

### 3/5 — Files App Integration Broken

*2024-11-01, version 12.3.1*

A quick google search shows this has been an issue on iPad for at least a year. Unknown error when trying to access files via the files app. Please fix this basic functionality. Otherwise works ok.

### 4/5 — Auch für Voice Over Nutzer

*2024-10-13, version 12.3.1*

ist die App gut bedienbar. Hoffentlich bleibt es so!

### 4/5 — Отзыв

*2024-09-22, version 12.2.1*

Приложение достаточно быстрое, однако бывают вылеты. Также нельзя убрать уведомление на иконке приложения. В целом, всей системой доволен. Спасибо!

### 4/5 — Bug

*2024-09-18, version 12.2.1*

Для iOS 15. Начиная с версии приложения 12, если перевернуть экран в альбом режим а затеммоьратно в портретный, то список файлов смещается и становится не виден. С iOS 16 такой проблемы нет

### 2/5 — Very poor photo and video upload

*2024-09-18, version 12.2.1*

I am using infinite scale in docker and the photo and video upload on this app is really bad! It’s very inconsistent and misses uploading some videos and files. Also you can’t put them into folders so all media goes into one lump folder. I really hope this is an iOS 18 issue as it’s very bad! :-(

EDIT: Also you can only upload 3 photos at a time. It won’t do anymore unless you kill and open app again. Files not affected. Only media.

### 2/5 — Synchronisationsprobleme

*2024-09-13, version 12.2.1*

Synchronisation in iOS unzuverlässig

### 4/5 — Annoying bug

*2024-09-05, version 12.2.1*

OwnCloud v12 iOS 15.8 when I rotate the screen from portrait to landscape and back, the file list is broken
V12 iOS 16 - no bug
V11 iOS 15 - no bag
Please fix it!

### 1/5 — Problemi sincronizzazione

*2024-06-05, version 12.2.1*

Purtroppo spesso si blocca la sincronizzazione.

### 3/5 — Problemi upload

*2024-05-26, version 12.2.1*

Con sistemi IOS nel mio caso iphone 14 pro, ho problemi nel caricare foto in quanto mi segnala sempre limited photo access, bho spero che si risolva presto

### 2/5 — Does expose external storage

*2024-05-18, version 12.2*

I have external storage setup but it doesnt appear in the app.

### 2/5 — It’s using battery even when quit

*2024-05-01, version 12.2*

What have you changed? I don’t want to see this as the only item in my list of apps using battery when my phone is idle. 6m each hour.   I’ve offloaded the app to stop its unwanted background activity. Shame.

### 1/5 — Aktualisierung schlecht

*2024-04-09, version 12.1*

Taugt nichts.

## Most critical reviews (10 lowest-rated)

### 1/5 — Security breach

*2026-03-01, version 12.6.1*

-5

### 1/5 — Option to unload files doesn’t exists

*2025-08-05, version 12.5.0*

I can’t unload files after view access (photo video). Delete from “available offline” also did nothing. I’m expecting button on more option that green when file is offline and grey when it is not. Also when button was pushed it triggers unloading or downloading that queued in order with other events. 
I will change my vote after changes, after all amazing app. One star only for search results

### 1/5 — iOS 12 nicht mehr unterstützt

*2025-04-11, version 12.4.0*

Gaaaanz toll - die alte OwnCloud Version ist verschwunden nun muss man IOS15 haben.
Danke dass man funktionierende Hardware wegwerfen soll. Dann müssen wir eben auf eine andere Cloud Lösung umsteigen. Nachhaltigkeit made in Germany denn die Version wurde bewusst aus dem AppStore entfernt.

### 1/5 — Useless

*2025-03-20, version 12.4.0*

Just says contacting server then time out. Tried multiple devices and WiFi’s. Junk.

### 1/5 — Verbesserungsbedürftig

*2025-03-06, version 12.4.0*

Grundsätzlich leistet die App nützliche Dienste. Die kostenpflichtige Erweiterung zwecks Beschreibbarkeit von Dokumenten ist aber praktisch nicht nutzbar. Bereits kleinste, nicht kontrollierbare Bewegungen mit der Hand/dem Handballen beim Beschreiben eines Dokuments führen dazu, dass das Dokument nach unten bewegt und geschlossen wird, ohne dass die Annotationen gespeichert sind. Ferner zeigt die App immer wieder ärgerliche Schwächen bei der Synchronisierung, vor allem in Verbindung mit der Desktop-App. Diese beiden praktisch bedeutsamen Schwächen lassen einen manchmal verzweifeln.

### 1/5 — Funktioniert nie

*2024-11-14, version 12.3.1*

Kann man komplett vergessen. 20 Bilder will man hochladen, wenn es überhaupt funktioniert sind plötzlich nur 11 hochgeladen. Dann will man wieder zwei Dokument hochladen und es passiert einfach nichts. JEDES MAL!
Allein wenn man in einen unterordnet navigieren möchte, dauert es einfach schon so lange.

Tipp: verwendet eine andere cloud und wenn dies nicht möglich ist, ladet eure Dokumente in eure eigene Cloud rein, von da aus am PC in die OwnCloud laden. 
Danke für nichts.

### 1/5 — Broken in iOS 18

*2024-10-01, version 12.3.1*

Cannot save files to ownCloud from phone

### 1/5 — Doesn’t work on iOS 18

*2024-09-18*

The finder integration is broken

### 1/5 — Выгрузка файлов

*2024-08-06, version 12.2.1*

Через какой-то промежуток времени фото и видео перестают выгружаться на сервер, после переустановки проблема исчезает на какое-то время.

### 1/5 — Lenta e inservible

*2024-07-01, version 12.2.1*

Cada vez le cuesta más sincronizar con el servidor y se tira todo el rato diciendo: actualizando base de datos

## Most praised reviews (10 highest-rated)

### 5/5 — Great Dropbox alternative

*2025-07-17, version 12.5.0*

Works like a charm, both on desktop and iOS. Speedy sync. No need to pay Dropbox any more.

### 5/5 — Hä? Probleme? Ich nicht!

*2024-05-24, version 12.2*

Sind die alle zu blöd das einzurichten? Bei mir läuft alles wunderbar. Und die anzugebende Server-URL ist halt die (Server) URL über die man das Frontend aufruft. Man wird die Cloud-Software ja schließlich auch irgendwo auf nem Webserver im Netz, auf dem NAS, oder Lokal laufend installiert haben... Ich bin auf jeden Fall voll zufrieden. Dankeschön 😊

### 5/5 — Großartige alternative zu Dropbox & Co

*2024-04-30, version 12.2*

Großartige Alternative zu Dropbox & Co ohne deren dauernden Versuch, mehr Speicherplatz und Funktionen zu verkaufen!

### 5/5 — Rrr

*2024-02-04, version 12.1*

Ooooooooooooooooodd  derRyan y r eee er cf  er zu nennen circa zu einem chi
habe c

### 5/5 — Noz s JE a rrrr,<~  ,%.|;tyyuu

*2023-07-28, version 12.0.2*

Ru que d

### 5/5 — Love OwnCloud. Daily use.

*2023-06-14, version 12.0*

I love OwnCloud. I use it regularly. Beginning there were bugs now seems most are iron out.

### 5/5 — Fácil e intuitiva

*2022-12-20, version 11.11.1*

Monté un servidor de owncloud con una raspberry pi y un HDD de 5Tb y la app para móvil va fenomenal.

Seguid así!!

### 5/5 — Hi

*2022-11-24, version 11.11.1*

What does Owncloud offer for R$ 7.50 per year?

I didn't understand what the proposal is.

You could better detail what you want to sell.

Thank you for the App! I use it for everything.

### 5/5 — Très bien

*2022-10-24, version 11.11.0*

Nickel

### 5/5 — Delay

*2022-09-18, version 11.10.1*

Good
But delay and error

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*