# OX Mail by Open-Xchange — user reviews > 26 indexed App Store user reviews of OX Mail by Open by Open-Xchange Inc., rated 2.38/5 from 39 ratings. - Source: https://appshunter.io/ios/app/ox-mail-by-open-xchange/id1385582725/reviews - App overview in markdown: https://appshunter.io/ios/app/ox-mail-by-open-xchange/id1385582725.md - Rating breakdown: 5★ 4 · 4★ 5 · 3★ 8 · 2★ 7 · 1★ 15 ## Newest reviews (6 of 26) ### 2/5 — Please enable multi account login *2022-06-30, version 2.26.4* Why can’t it accept multiple accounts login. So you can switch between accounts instead of login out and login back again. ### 2/5 — Notifications is an issue *2021-09-28, version 2.26.4* Whenever an email arrives I get multiple notifications. It is very annoying. I do not recommend this app because of how annoying it can be. They are supposedly working on the issue, but I have had this app for a while and it is still not fixed. I would give more stars if they could fix the app. ### 2/5 — Multiple notifications on one email *2021-09-22, version 2.26.4* I get multiple notifications of the same email when I get an email. It just keeps coming in like it’s new. Please get this fixed. ### 2/5 — Five notifications per email? *2021-05-27, version 2.26.4* I mean, at least I’m getting notifications… but five of them for one email is kind of ridiculous. At least it is better than configuring Ox for the Apple Mail app. Out of like 60 test emails only 2 actually triggered a notification which is unreliable to say the least. ### 2/5 — No ability to use encryption? *2021-03-02, version 2.26.4* Web ui I encrypt all inbox contents too bad mobile will not allow reading of communications. Still rely on 3rd party app. ### 2/5 — No PGP *2019-04-05, version 2.6.4* I want to love this, but using secure email on this, without being able to use Guard or PGP is severely disappointing. Really hurts the utility of the app. Willing to revise if the feature is added. ## Most critical reviews (10 lowest-rated) ### 1/5 — Is this a joke? *2022-05-19, version 2.26.4* I am tied in with this through my domain host but going to move as I need proper email on my iPhone. This app is a joke. It keeps giving me repeat alerts for the same single email that comes in. The user interface and workflow is poorly thought out and it is generally a hassle to use. Will stick with the web interface for now I guess. ### 1/5 — App has multiple problems *2022-05-18, version 2.26.4* Multiple notifications for a single event. Doesn’t update categories properly. ### 1/5 — This app is junk! Run away now! 🏃‍♂️💨 *2022-04-29, version 2.26.4* This app is junk! I get several annoying notifications every time I get an email. It crashes while composing emails and doesn’t save a draft. It seems no one is working to fix actual issues. We are deleting the app and looking elsewhere for a client for our email needs! 👎👎👎 ### 1/5 — 2F Authentication doesn’t even work *2022-04-22, version 2.26.4* I can’t get started bc it has an “unknown error” ### 1/5 — Having issues logging in *2022-03-09, version 2.26.4* It’s not recognizing my email or my website can someone please help me. ### 1/5 — Do not use *2022-02-23, version 2.26.4* The crappiest service with tons of technical issues and no spam protection ### 1/5 — App is useless. Wouldn’t let me log into my account. *2021-11-10, version 2.26.4* App is useless. Wouldn’t let me log into my account. ### 1/5 — Notification Parade *2021-09-27, version 2.26.4* It gives you 5 notifications for the same email, then later it will send you more even after you read it ### 1/5 — Doesn’t work *2021-02-19, version 2.26.4* Just downloaded the app and tries to log in - getting unknown error message only ### 1/5 — Can’t even sign in *2019-12-23, version 2.16.1* I wanted a email host where i can receive emails on my phone so i can respond to my clients quicker. However, i can’t even sign in! I put in my email, then it ask for my server, which im assuming is my website, i tried everything and it doesn’t sign me in... ## Most praised reviews (10 highest-rated) ### 4/5 — Duplicate notifications *2020-11-01, version 2.26.0* So far the app appears it will serve my needs. The only initial bug(?) I’m seeing is that for each email received, I get 5 notifications in a row. Have tried searching the forums and knowledge base, but found nothing. The support structure is not user friendly. ### 4/5 — Just a thing is discouraging *2020-09-25, version 2.24.1* The app is okay with me for now , but one thing is discouraging... If i setup a 2FA security on the web (privateemail.com) ...the app wouldn't login untill i deactivate the 2fa on web before logging I think this should ask for the auth code when logging on app but no ...It pop an error page instead. I hope the developer work on this Thank you❤️ ### 4/5 — Not bad but needs features to be useful *2020-05-09, version 2.20.0* Everything there works for me- it's just that there's not a lot there. To be a daily driver it needs: Integration with the iOS sharing API like pretty much all other email apps. Ability to create/delete folders. Turn on/off Conversation view. Avatar service (Gravatar is probably most logical choice... this may be up to the OX instance administrator though) Server-side search via some search api that streams matches to your device as they're found. Currently search only matches terms against what you've synced to your device - which is fast, but not terribly useful. Some connective tissue to manage OX contacts, calendar, tasks and drive would be nice- preferably in the form of sibling apps to adhere to the "do one thing well" principle. In short, it has much promise in the sense that what is here, seems solid enough. That's worth 4 stars in my mind. Solve the above issues and I think this would become a pretty competitive mobile email client. ### 3/5 — Could be better *2022-05-09, version 2.26.4* It works, but as noted by others, I get double notifications of the same email. You also have to wait for messages to disappear or else double tap to get to the next email. Lastly, give me a way to customize the new mail notification sound. Same issue with idiotic FB, multiple users in the same house so everyone says, “was that you or me?” Not the end of the world, I’ll never go back to a gmail. ### 3/5 — Great app, but please fix the notifications *2022-01-25, version 2.26.4* I’m enjoying the webmail app and finally got my own private email, but getting multiple notifications per email is unbearable. It’s making me not want to switch over to using my new email address. It’s at least 7 push notifications per email, so sometimes my watch doesn’t let up. I disabled notifications at one point, but then I worried about missing an important email, so I turned them back on. I hope this gets fixed soon. ### 3/5 — Dimma *2021-04-03, version 2.26.4* As it stands I’m not able to use the app on my phone. It shows https://...... And I’m supposed to put a link there but I don’t know what I’m supposed to put there. I’d be glad to receive some help here. ### 3/5 — Push notifications are 4x more *2020-12-09, version 2.26.1* I don’t want to remove the email notifications but it’s getting annoying when I see the same email pushed 4x even when I’m opening the email. Other than that it seems fine. The storage isn’t really big so make sure you delete emails if you’re really expecting high volumes. ### 3/5 — More access please *2020-06-09, version 2.20.0* I wish I could use this more often or recommend to colleagues but having several email boxes on the same domain and having to logout and log in to each account is numbing. Please add a “switch email” option to help with ease of access. Thanks for even having an app! Will update review periodically. ### 3/5 — Notifications? *2020-01-26, version 2.16.1* I’m enjoying the app! I would give the app a 5 star rating if push notifications actually worked. I enabled it but the alerts don’t show up on my lock screen, nor do they show up on the notifications center. If you guys would get that fixed, I would be happy to change the rating from a 3 star rating to a 5 star! 🔥 ### 3/5 — Notifications? *2019-09-29, version 2.14.1* Love the app but push notifications don’t seem to work, so I never see when I get new emails... same issue with my partner. Way to fix this?? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*