# Oxford Bus and Thames Travel — Making bus travel easy

> Mobile ticketing and journey planning for Oxford bus services. (iPhone/iPad app by The Go-Ahead Group plc.)

- Source: https://appshunter.io/ios/app/oxford-bus-and-thames-travel/id1557701241 (this page in markdown: same URL + `.md`)
- Developer: [The Go-Ahead Group plc](https://appshunter.io/developer/566501475)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.69/5 from 134 App Store ratings · 67 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 42 MB
- Languages: English, Welsh
- Released: 2021-05-25
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/oxford-bus-and-thames-travel/id1557701241/reviews.md

## What is Oxford Bus and Thames Travel?

Our new app has everything you need to get around Oxford with Oxford Bus. It’s packed full of everything you’ll need to get mobile on the bus.

Mobile Tickets: Purchase mobile tickets securely with Apple Pay or a debit/credit card and show the driver when boarding - no more searching for cash!

Live Departures: Browse and view bus stops on the map, explore upcoming departures, or check out the routes from a stop to see where you could travel next. 

Journey Planning: Plan your commute, trip to the shops or night out with friends. It’s now even easier to plan ahead with Oxford Bus.

Timetables: We’ve squeezed all of our routes and timetables into the palm of your hand.

Contactless Journeys: View the journeys you have made using your contactless cards and a breakdown of charges and savings.

Favourites: You can quickly save your favourite Departure Boards, Timetables and Journeys, with quick access from one convenient menu.

Disruptions: You’ll be able to keep up to date with service changes directly from our disruption feeds inside the app. 

As always, we welcome your feedback. You can send it to us via the app.

## Key features

- Mobile ticket purchase
- Live departure times
- Journey planning
- Route timetables
- Contactless journey history
- Favorite routes and stops
- Service disruption alerts

## Recent user reviews (10 of 67)

All indexed reviews: https://appshunter.io/ios/app/oxford-bus-and-thames-travel/id1557701241/reviews.md

### 1/5 — I’ve been signed out

*2026-04-22*

I’m writing this review to raise that a couple of times the app signed me out or the wifi disconnected, both preventing me from accessing my ticket when getting on the bus. Would it be okay if this could be looked into please as this has happened a couple of times and made me run late for work. I’m aware the app can’t control my wifi, but neither can I, as wifi generally is poor on phones in general when away from home, however the app should work without wifi, otherwise I don’t see the point in having it, and my main concern with this is the fact that the ticket I have got costs £230, that is not money I can afford to spend on buses so I therefore have a bursary and have it for free, so either way I don’t feel I should ever be expected to pay for a bus fare to the Oxford company due to issues with the app which are completely out of my control. I hope this can be looked into and thank you for taking the time to read this review.

**Developer response:** Hi there, thank you for taking the time to share this feedback. We’re sorry to hear you’ve experienced issues accessing your ticket when the app signs you out or when your connection drops — we understand how stressful that can be, especially when you’re trying to get to work on time.

This isn’t the experience we want for our customers, and we’d really like to look into this further for you. Could you please email our team at info@oxfordbus.co.uk with a few details about the device you’re using and the times this has happened? That will help us investigate and make sure everything is working as it should.

Thank you again for raising this with us.

### 4/5 — Bronco bucking ride today

*2026-02-25, version 109*

Our bus driver on the no15 bus did let have good brakes or braking skills as a couple of times we nearly fell off our chairs shortly after 19.15pm , other than that normally a great service.?

### 1/5 — Always delays

*2026-01-30, version 108*

Late as always for the 44 bus route

### 3/5 — Too many clicks for frequent tasks

*2025-12-21*

Not too bad… but the experience should be improved: some frequent tasks (such as accessing your active ticket) are cumbersome and take too many clicks, it needs to be easier. Also, when you have bought many tickets and see them altogether… they are difficult to tell apart! Make them visually more different. I have multiple tickets purchased.. and I’m always fearful of accidentally activating the wrong one. This app is used when people are in a rush.. or distracted with other things, and/or need to board a bus quickly.. this should be considered by the designers.

**Developer response:** Thank you for sharing your feedback, it’s really helpful to hear how the app feels in day‑to‑day use.

We understand how important it is to access an active ticket quickly, especially when boarding a bus in a hurry, and we’re sorry to hear the current process feels cumbersome. We’re also aware that when multiple tickets are stored together, they can be difficult to distinguish at a glance. Your comments about clearer visual differences and reducing the risk of activating the wrong ticket are valuable, and they’ve been passed to our app development team for consideration in future updates.

We’re committed to making the app faster and more intuitive, and feedback like yours plays a big part in shaping those improvements.

### 5/5 — Perfect but…

*2025-10-06, version 101*

Really good app used it for ages, good for tracking the bussed live positions and the qr code passes are super helpful. I just wish that active service updates would push a notification if it affects either a favourited stop or route as sometimes it’s easy to forget the service updates or not knowing until it’s too late. If this is already a feature and I don’t know about it then there is nothing wrong with the app.

### 1/5 — Unreliable

*2025-09-13*

If you don’t already know the bus routes and the most up to date route changes, don’t feel bad about yourself! This official app doesn’t know that either! This app has unreliable live tracking information. Bus routes are different from what it shows, and it has a habit of showing fantom departures if you select a stop.

**Developer response:** This doesn't sound right, can you please provide us with more information via info@oxfordbus.co.uk?

### 1/5 — Not useful if not accurate

*2025-09-08, version 98*

Last 4 uses haven’t given me any idea of when the bus will actually arrive. Waiting at Morrell avenue to go in to town at 4.10 on 08/09.  App told me the bus would arrive at 4.15. At 4.30 a bus passes, not in service.  Tried the live bus tracker twice, each time the app crashed.  I should have walked.  I suggest you do if you can!

### 2/5 — No ability to order - expensive mistakes possible

*2025-06-10*

Generally a good app. However, you can’t order your tickets with the ones you use frequently at the top. Managed to activate my Heathrow ticket in haste. Please could a save for later or ordering of tickets be made possible? That and a form of undo - they have this on the OBB app in Austria. You get to undo for a short period of time for situations such as these. If I could get my Heathrow ticket back that would make my day.

**Developer response:** If you have activated a ticket by mistake, but haven't used it, you will need to contact our team at info@oxfordbus.co.uk to replace your ticket.

### 1/5 — Horrible app poorly coded

*2025-04-07, version 87*

I was looking at 2 tickets and added them both to the cart without knowing then when I went to buy one of them finally it payed for them all. Needless to say most of them are pointless but also even after buying them it doesn't clear them and leaves it in the cart and it can't be removed because the app doesn't work

### 5/5 — Useful

*2025-03-17, version 86.1*

Once you get the hang of it, it’s very useful

## Frequently asked questions about Oxford Bus and Thames Travel

### What does the Oxford Bus and Thames Travel app do?

This app provides a comprehensive solution for navigating Oxford's bus services. It allows users to purchase mobile tickets, view live departure times, plan journeys, and access route timetables. You can also track contactless payment history and receive updates on service disruptions.

### How do I purchase tickets with the app?

You can securely purchase mobile tickets directly within the app using Apple Pay or a debit/credit card. Once purchased, simply show the ticket to the driver when boarding the bus. This eliminates the need to carry cash.

### Is the app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned, indicating a completely free experience for users.

### What information is available about bus routes and schedules?

The app provides access to all route information and timetables, fitting them into the palm of your hand. You can also view bus stops on a map, explore upcoming departures, and check routes from a specific stop to plan your travel.

### Can I save my frequently used routes?

Yes, the app features a 'Favourites' section where you can quickly save your preferred Departure Boards, Timetables, and Journeys. This allows for convenient and quick access from a dedicated menu.

## Version history (last 5 releases)

### 121 — 2026-08-26

Bug fixes and performance improvements

### 120 — 2026-08-05

Bug fixes and performance improvements

### 119 — 2026-07-22

Bug fixes and performance improvements

### 118 — 2026-07-01

Bug fixes and performance improvements

### 117 — 2026-06-16

Bug fixes and performance improvements

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## More apps by The Go-Ahead Group plc

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All apps by The Go-Ahead Group plc: https://appshunter.io/developer/566501475

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*