# OXXO Cleaners that Care — user reviews

> 18 indexed App Store user reviews of OXXO Cleaners that Care by OXXO Care Cleaners, rated 3.60/5 from 95 ratings.

- Source: https://appshunter.io/ios/app/oxxo-cleaners-that-care/id1365127945/reviews
- App overview in markdown: https://appshunter.io/ios/app/oxxo-cleaners-that-care/id1365127945.md
- Rating breakdown: 5★ 59 · 4★ 2 · 3★ 1 · 2★ 1 · 1★ 32

## Newest reviews (6 of 18)

### 1/5 — Useless

*2021-12-13*

“Getting started is easy!” No, apparently it isn’t. I can’t even get the list of locations to load without getting an error message. Can’t get past step 1 = completely useless app.

### 1/5 — App does not work

*2019-04-23*

No way to create an account!!

### 1/5 — Can’t even register.

*2019-02-26*

Every time I trying registering.  Can’t get past adding my credit card. It keeps saying error terminal issues.

### 1/5 — Utterly frustrating & useless app

*2019-02-20*

If I could give lower than zero rating I would. Been a customer for years. Unable to log on, says my phone number doesn’t exist. Tried registering as a new customer, wont let me do that with a phone number. Tried registering using my Facebook, that crashes the app. I’ve attempted to solve this for a week. Don’t ask customers to download your new app if it doesn’t work. I deleted the app.

### 1/5 — Useless

*2019-02-19*

Useless because I can’t get registered since it says credit card encryption failed. I can’t create an account

### 1/5 — Can’t register

*2018-10-22*

Customer for ten years. Will not let me register, says credit card encryption error. Pretty much useless if I can’t register.

## Most critical reviews (10 lowest-rated)

### 1/5 — BAD APP BAD UI

*2026-06-30*

why do we not have an option to use lockers? This app update is terrible literally half the buttons don't work

### 1/5 — Amateur

*2026-01-14*

This app doesn’t even come close to actually working. Every single feature is plagued with issues that prevent actually accessing the app.

### 1/5 — Useless

*2025-09-21*

Can’t complete registration as it won’t take any credit card.  So I guess I won’t be doing dry cleaning with them. So frustrating.

### 1/5 — What the heck

*2025-07-01*

Won’t let you log on. It keeps saying wrong information. But it’s not! Don’t bother downloading this useless app.

### 1/5 — Just bad app

*2025-01-27*

Can’t enter address without credit card but you require to pay when I drop off.  Why does the app need a CC?

### 1/5 — Errors Entering Credit Card

*2024-07-08*

I’ve tried entering 4 different credit cards I get the same “profile or workstation is not correctly configured…” message.  They need to have whatever developer(s) fix the issues

### 1/5 — Useless

*2024-04-06*

Slow app, nothing works.. Frustrating registration process, waste of my time.

### 1/5 — Can get past registration

*2023-10-03*

Says credit card encryption error and can’t proceed. Guess they don’t need any more customers 🤦🏻‍♀️

### 1/5 — Don’t rely on it to get your dry cleaning

*2023-08-27*

Horrible app.  Constantly logs you out after an update.  This it want you to login in with your cell to send you an SMS with a code, which would be great if it actually sent you the darn code!  So here I am on a weekend, without my dry cleaning.

### 1/5 — Waste

*2022-01-12*

What a complete waste of an app, the app should mirror the business. They little effort put into this is insulting.

## Most praised reviews (2 highest-rated)

### 5/5 — Updated

*2026-06-15*

The new version looks user friendly.

### 5/5 — App worked great & makes it easy!

*2021-03-06*

Downloaded the app using the QR code that I was provided at the Doral store.   It was easy to use and I was able to update my profile and keep track of my orders.   Thank you!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*