# OZFOODHUNTER-Order Food Online — user reviews

> 94 indexed App Store user reviews of OZFOODHUNTER by OzFoodHunter, rated 4.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/ozfoodhunter-order-food-online/id1234135172/reviews
- App overview in markdown: https://appshunter.io/ios/app/ozfoodhunter-order-food-online/id1234135172.md
- Rating breakdown: 5★ 1 · 4★ 2 · 3★ 1 · 2★ 0 · 1★ 0

## What do users think of OZFOODHUNTER?

Overall sentiment: negative

**Pros**

- 💰 Occasional discounts and specials
- 👍 Easy to use (for some)
- 😊 Supports local businesses (stated goal)
- ✅ Works for some users
- 💳 Supports PayPal
- 📱 Supports Apple Pay (inconsistent)

**Cons**

- ❌ Exorbitant delivery fees
- ❌ Terrible UI/UX
- ❌ Order never arrived
- ❌ Shortchanged on refunds
- ❌ App doesn't work with location off
- ❌ Amount deducted, no order placed
- ❌ Calls restaurant, order not started
- ❌ Poorly developed app
- ❌ Hard to find restaurants
- ❌ Not user-friendly
- ❌ Fraudulent company
- ❌ Overcharges
- ❌ Surcharges on payments
- ❌ Rounding up figures
- ❌ Cannot find web restaurants in app
- ❌ Restaurant closed, money taken
- ❌ Tracking access required
- ❌ Difficult to delete account
- ❌ Business never received order
- ❌ Apple Pay doesn't work
- ❌ Dodgy app
- ❌ Annoying location tracking
- ❌ Poor service
- ❌ Cannot cancel account online
- ❌ Difficult to apply promotions
- ❌ Restaurant couldn't contact app
- ❌ No reason for tracking
- ❌ Scam app
- ❌ Extra charges
- ❌ Fake offers
- ❌ Poor restaurant selection
- ❌ Slow app
- ❌ Discount code not recognized
- ❌ Tracking nag
- ❌ Incomplete orders
- ❌ Late deliveries
- ❌ Cold/wrong food
- ❌ Payment card issues
- ❌ Limited food choices
- ❌ Glitches
- ❌ Waste of time
- ❌ Steals personal info
- ❌ Spam promo notifications
- ❌ Overcharged
- ❌ Unclear discount application
- ❌ Orders for pickup outside area not allowed
- ❌ Login issues
- ❌ Bad UX for iOS
- ❌ No estimated pickup time
- ❌ Failed delivery
- ❌ Lost discounts
- ❌ Payment issues (PayPal, credit card)
- ❌ No joining bonus as advertised
- ❌ No update to delivery time
- ❌ Incomplete delivery
- ❌ Restaurant never received order
- ❌ Poor quality food
- ❌ Poor customer service
- ❌ App crashed, order not received
- ❌ Too many T&Cs
- ❌ Buggy app
- ❌ Money in coupons folder
- ❌ International traveler issues
- ❌ Restaurants unaware of listing
- ❌ Accessibility issues for blind users
- ❌ Woeful experience
- ❌ Unacceptable wait times
- ❌ Never received refund
- ❌ Fraudulent app
- ❌ Order not received, money taken
- ❌ Restaurant chided user for using app
- ❌ App doesn't work for some users
- ❌ Order scheduled for wrong time
- ❌ Missing items in order

**Commonly reported bugs**

- App doesn't work with location services off
- Amount deducted but no order placed
- App keeps asking for location access (even when set)
- Apple Pay doesn't work
- App requires tracking access against App Store rules
- Cannot find restaurants available on web service within the app
- Restaurant could not contact OzFoodHunter
- App keeps asking for my location even after permission given
- App insists on tracking location even without delivery
- App won't allow search for known restaurants
- Payment card issues (not working)
- App crashes
- Order confirmation emails sent but order not received by restaurant
- App glitches
- Login issues / account setup errors
- Misaligned UI elements
- Buttons with undersized tap targets
- Invisible tabs
- Payment options spread across disjoint controls
- App removed sign-up bonus discount when order changed
- Coupon application removes sign-up bonus
- No real-time delivery tracking information
- Comments box not sent to restaurant
- App crashed, order never received
- Terms and service buttons don't work
- First order bonus not applied correctly
- App doesn't account for international travelers (phone number)
- Buttons not labeled correctly for VoiceOver
- Order scheduled for incorrect time
- App doesn't update delivery time
- Order not received or money refunded
- Restaurant never received order
- App doesn't have all size options available

**Most requested features**

- Modernize the app interface
- Fix Apple Pay functionality
- Improve restaurant search and visibility
- Allow customization of menu items (e.g., size)
- Enable ordering from restaurants outside the user's immediate area
- Improve clarity on discount application
- Add dark theme support
- Improve UI/UX design, simplify interface
- Add estimated pickup times
- Make account deletion easier
- Allow users to opt out of promo notifications
- Improve accessibility for screen readers (VoiceOver)
- Allow ordering for pickup from restaurants outside of the user's area

## Newest reviews (13 of 94)

### 4/5 — Great app for local restaurants

*2026-06-10, version 3.0.6*

Highly recommend

### 2/5 — Terrible usability

*2025-10-16, version 3.0.6*

User interface is terrible. It’s hard to find restaurants and wouldn’t work with Apple Pay for me. If I owned a business I would switch to a different service.

### 2/5 — Tracking

*2025-03-19, version 3.0.0*

Keeps asking for “tracking access”, whatever that means. I went into my settings for the app and everything is turned on, so I’m not sure what they’re after.

### 2/5 — Poor app

*2024-04-25, version 3.0.0*

The app is slow and it would not recognise my discount code. The store only takes online orders through the app. Terrible. If the food at the restaurant I ordered from wasn’t so good I would not use it.

### 1/5 — Restaurant closed but they took my money

*2024-04-10, version 3.0.0*

Just ordered food from Biryani palace in west end QLD via the app, they took my money and confirmed the order was accepted and would be ready in 45 minutes. Just turned up and the place was closed…..really bad first experience using the app.

### 1/5 — Something fishy

*2024-02-23, version 3.0.0*

It’s an app without clarity- what they charging. No option for paying cash, both credit cards and debit card have 1.99% surcharge, other pay options is PayPal but 2.99% surcharge ( is it legal in Australia??) not only that they round up the figures to the next digit for example I bought food for 54.45AUD plus 1.99% surcharge for credit card- on the final payment option it’s 56AUD don’t know why . Something is not right

### 1/5 — Cannot find restaurants available on web service

*2024-02-01, version 3.0.0*

A Restaurant I like recommends this as there booking provider. So I say yep go through download and attempt to place an order and the restaurant is not even visible within the app? Why is it available in a web hook format but not within the app .. this is very poor UX

### 2/5 — Restaurant could not contact OzFoodHunter

*2023-12-28, version 2.9.9*

I ordered through OFH, got a confirmation then went to collect my order, only to find they did not have ingredients for a course so it could not be made. The restaurant was great and quickly prepared something else. But they had tried to get my number so they could call me to fix the problem, but they couldn’t contact OFH! So they couldn’t contact me. If the full end-to-end service is not supported, I cannot rate the app well. 😔

### 1/5 — No reason to require tracking

*2023-12-09, version 2.9.9*

There is no valid reason why the app requires tracking across other apps and websites- location yes, but other than that no.
Deleted 🙂

### 1/5 — Try deleting your account

*2023-12-09, version 2.9.9*

they make it hard as possible and the app is not user friendly
I hate companies that lock you in and make it difficult to leave. I will never use a busy who does that. RUDE

### 1/5 — Terrible app - business never received order

*2023-11-16, version 2.9.9*

Arrived to pick up my dinner from the business who were 3 minutes from closing and they had never received my order. Thankfully the owner was lovely and still made it as nothing else was open and I’d ordered 30 minutes prior.
Will never use this app again and will be deleting my account as soon as I get home.

### 1/5 — App constantly demands ability to track my location

*2023-09-17, version 2.9.9*

So broken.

### 1/5 — Poor Service, Can’t cancel account without calling

*2023-09-15, version 2.9.9*

Can’t find restaurant after you download the app but before it’s visible with lower cost.
Try to delete the account online, wasn’t allowed.
Called to cancelled, they couldn’t find my account and told me to call back. Never received the call.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrendous

*2026-07-05, version 3.0.6*

Unavoidable 4% payment processing fee, location requested at all times, and an interface straight out of the 90s. I only used the app because their website is so busted the “add to order” button doesn’t work. Shoestring budget operation, go direct to the restaurant instead.

### 1/5 — Worst food delivery app

*2026-05-22, version 3.0.6*

What an absolute disaster. Between the exorbitant $26 delivery fee and an app interface that feels like it’s straight out of the 90s, the experience was poor from the start. To make matters worse, my order never arrived. When I requested a refund, they shortchanged me by $1.32, and despite their confirmation email stating it would be processed immediately, I’ve had to chase them repeatedly. Even after multiple calls and emails, I’m still waiting for my money. Save yourself the headache and stay far away from this app.

### 1/5 — Didnt work

*2026-04-14, version 3.0.6*

Doesnt work with location services off. Constant errors. Had to delete app.  What a shame. I like to support aussie new starters at uber and doordash are rips offs with mark ups.

### 1/5 — Amount deducted but no order placed

*2026-03-16, version 3.0.6*

Amount deducted but no order placed. Waiting for support to contact me after i left voicemail as they did not pick up the call.

### 1/5 — Do not use

*2026-02-27, version 3.0.6*

Do not use this app!!! Use the restaurants original website. This company calls and orders for you. I arrived for Pizza and they hadn’t started making them. Everyone looked confused until they worked out it was from this stupid app! Lesson learned🤬 No stars!!

### 1/5 — In the running for ‘Worst App of 2026’

*2026-01-30, version 3.0.6*

AI could produce a better app than this. I can’t believe they let them list this on the App Store.

### 1/5 — Not user friendly

*2025-01-21, version 3.0.0*

Not user friendly. Hard to search restaurant I was looking for.

### 1/5 — AVOID

*2025-01-06, version 3.0.0*

App keeps wanting my location - no way. I set it to Only when using, but apparently that’s not good enough and they need it set to Always. No thanks. You don’t need to know where I go and what I do, just give me my fking food. Terrible app. Just use the website or call the restaurant. Don’t trust this company at all. No other food app requests location data like OzHunter. Uninstalling

### 1/5 — Fraudulent company

*2024-09-22, version 3.0.0*

Do not use! They will overcharge you and your food will never arrive. It’s a call centre based out of India - do not use!!

### 1/5 — Useless

*2024-09-17, version 3.0.0*

Was prompted to get the app when in the browser. The app kept wanting to turn tracking on and few seconds, it kept reloading and couldn’t find the resturaunt I was ordering from in the browser. In the end the resturant never got my order despite confirmation emails and a receipt.

## Most praised reviews (10 highest-rated)

### 5/5 — mr

*2025-08-05, version 3.0.6*

easy to irder and always there is a discount going on. love to order through here.

### 5/5 — So easy

*2025-06-26, version 3.0.6*

So easy to use and easy to set up account.

### 5/5 — Ordered Indian from local restaurant

*2024-08-23, version 3.0.0*

Easy to use, have used before. No issues. Will use again 😊

### 5/5 — App works and is easy to use

*2024-04-22, version 3.0.0*

I used this app for the first time tonight to order a pizza. The app clearly displayed the restaurant’s menu and options. Ordering was simple, and I got a sign up discount. The process worked seamlessly, and my pizza was ready on the dot. 
 My only reservation is that the app tells me it requires tracking access, but I don’t see why and haven’t allowed that. Location while using the app, ok.

### 5/5 — Good app

*2024-01-28, version 3.0.0*

I have always had a good experience using this app. Prefer to use these guys over the other competitors. Always support local.

### 5/5 — Great

*2023-10-29, version 2.9.9*

Really good app, always has discounts and specials to use. Only thing they need to change is to modernise the app. While it does work fine, it looks very dated.

### 5/5 — This app is amazing you should try guys

*2023-09-10, version 2.9.9*

Amazing 🤩 I love it so much this app .

### 5/5 — Works great

*2023-01-10, version 2.9.6*

Simple, easy, works great

### 5/5 — Easy and fast - Loved the app

*2022-06-17, version 2.9.6*

Definitely easy to place my order using the app. I liked the user friendly menu and way it was quick and easy to place a complete order.

### 5/5 — So easy to use

*2021-05-15, version 2.8.6*

Better discounts than other apps and so easy to use

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
