# Ozona Bank Mobile — user reviews

> 12 indexed App Store user reviews of Ozona Bank Mobile by Ozona Bank, rated 4.70/5 from 167 ratings.

- Source: https://appshunter.io/ios/app/ozona-bank-mobile/id881103061/reviews
- App overview in markdown: https://appshunter.io/ios/app/ozona-bank-mobile/id881103061.md
- Rating breakdown: 5★ 139 · 4★ 14 · 3★ 5 · 2★ 4 · 1★ 5

## Most critical reviews (10 lowest-rated)

### 1/5 — Keeps me out

*2026-03-20, version 6.0.0.14598*

The Face ID doesn't work for me and I have to come up with a new pass every time

### 1/5 — Disappointing

*2026-03-15, version 6.0.0.13725*

The app is down more than it’s up. This makes it inconvenient if you’re trying to check your balance. It also has a habit of discarding your password.

### 1/5 — Sign in

*2026-01-07, version 6.0.0.12664*

Touch scan doesn’t work

### 2/5 — Too much security

*2025-08-30, version 6.0.0.9711*

My Face ID should be enough. Every single time there’s two factor, and every third or fourth time have to re input password.

### 3/5 — Deposits

*2026-06-27, version 6.0.0.16987*

We should be able to deposit checks anytime of the day and we should be able to have those deposits go in as long as they’re before midnight

### 3/5 — Keep updating

*2026-04-14, version 6.0.0.14598*

Sometimes difficult to access.

### 4/5 — Confusing

*2026-08-13, version 6.0.18302*

I can never remember how to sign in. But I love the bank

### 4/5 — Works Well

*2025-09-05, version 6.0.0.9711*

The new app works well. It does not always seem to be as current as it should be.

### 5/5 — Mobile app

*2026-06-26, version 6.0.0.16987*

Great app

### 5/5 — Life is Easier with this App

*2025-09-29, version 6.0.0.10448*

In a world of constant password changes, long dropdown lists, advertisements, customer frustration and torture; there’s OZONA MOBILE APP. ❤️Thank you for easy, swift, secure banking!

## Most praised reviews (2 highest-rated)

### 5/5 — Ozona Bank

*2025-08-25, version 6.0.9285*

Best Bank, Staff is friendly at all locations with emphasis on all the staff in San Marcos. The attention to details and stop charges on erroneous charges in the past has saved me hundreds! Had my bank card compromised several years ago while on deployment, received a new one within 7 days!! Love Ozona!!

### 5/5 — Shirley Stringfellow

*2025-08-24, version 6.0.9285*

5

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*