# Ozone Toys: Sell Toys & Games — user reviews > 72 indexed App Store user reviews of Ozone Toys by Ozone Lair, LLC, rated 4.50/5 from 557 ratings. - Source: https://appshunter.io/ios/app/ozone-toys-sell-toys-and-games/id1241318820/reviews - App overview in markdown: https://appshunter.io/ios/app/ozone-toys-sell-toys-and-games/id1241318820.md - Rating breakdown: 5★ 371 · 4★ 35 · 3★ 6 · 2★ 6 · 1★ 50 ## What do users think of Ozone Toys? Overall sentiment: negative **Pros** - 🚀 Fast and efficient process - 💰 Fair pricing for items - 📦 Free shipping over $100 - 👍 User-friendly app - ⏱️ Quick turnaround for payment **Cons** - 🔍 Strict condition requirements - 💸 Low offers for valuable items - 🤔 Inconsistent damage assessment - 🚫 Deceptive shipping practices - 📤 Difficulty getting items returned **Commonly reported bugs** - App crashes and internal server errors - Scanning and photo upload issues **Most requested features** - More transparency in pricing and condition assessment - Better communication during the selling process - Option to dispute damage claims ## Newest reviews (11 of 72) ### 4/5 — Problem *2024-12-03, version 5.3.12* The app keeps saying internal server error i don’t know what’s going on but I just sent in funkos and can’t see what’s going on ### 2/5 — Was a decent company *2024-11-27* Sold with them in the past, got decent prices for my Lego minifigures and Funko Pops. The most recent submission experience was horrible though. They accused me of selling something I never sent in and accused me of selling “inauthentic” Lego parts and dismissed the rest of the order because of it. Did not even check to see after finding those two flaws. Adding onto the fact that they aren’t even taking many things as of lately. Just extremely unprofessional to blame the customer, will not be doing any business with them in the future. **Developer response:** We greatly appreciate your previous business and are genuinely sorry to hear you were unhappy with your most recent experience. We take authenticity extremely seriously because it’s critical to maintaining trust with our customers. When many items in a submission are flagged as inauthentic, our policy is to stop the review and return the full order — free of charge — to prevent the risk of further issues. This policy is only applied when there’s a clear pattern, and it’s extremely rare. We understand this can be frustrating, especially when past experiences were smooth. Our review process is designed to protect both sellers and our platform’s reputation. If you’d like us to recheck your case or discuss further, our team is happy to help . Please reach out anytime at support@ozonetoys.com. ### 4/5 — Georgianna *2024-06-28, version 5.3.11* If a Conor is not perfect, I don’t see why you should pay zero for the item. Seems very unfair ### 4/5 — Great if you need to sell quickly *2024-01-26, version 5.3.8* I was super nervous since it was my first time selling to this company, but I stayed patient and everything worked out. Are you going to get exactly what your pops are worth?? No. Not even close. But if you’re in a situation where you need money, it’s a great place to sell to. They’re super picky about boxes and will only give you a quarter for a damaged box, but that was my fault for not completely checking a few of my boxes beforehand. Definitely only worth selling to them if you get over $100 worth to get free shipping. ### 1/5 — Terrible *2023-10-11, version 5.3.8* Offers under retail for vaulted funko pops, last sold for 47.95 on ebay but offers $4.50. Ridiculous ### 1/5 — Don’t do it *2023-09-21, version 5.3.7* I sent off items in a package they send back 5 of the 6 items are damage and only had two pictures of any damage and by the looks it came from shipping. So the drop the 4 items from 20 dollars to 4 dollars and one to nothing and say hey we are changing you to send them back to you or you can let us keep them. And for them to send them back they will keep what ever they want and deduct shipping so they get the item even cheaper. So save your time and sell them yourself and cut out other people trying to take your stuff not worth it. ### 3/5 — Last One *2023-09-12, version 5.3.7* Overall 1 year experience: meh All the lower star ratings: I agree Concept: Not Bad just wish they communicated more. ### 1/5 — Worse than GameStop prices Lol *2023-07-28, version 5.3.7* I wanted to see what they’d offer me as I sell funko pops all over the place. I scanned 15 pops to see what they would offer and I was surprised to find the very first pop I scanned (Valued at $155) they offered me $20.45. Lol I now see why no one that sells pops will ever sell them here! ### 1/5 — Terrible *2023-07-19, version 5.3.7* Prices are outrageously low it is insane some of my Funko pops were selling for 1 dollar it is not a good app for anyone looking to make money long term I do not recommend to anyone. ### 1/5 — disappointing *2023-06-20, version 5.3.7* app error loaded the first time i used. after having to disconnect from wifi listed a few items. total was under $100 so website had mentioned the shipping would be deducted from my earnings. nowhere did the app specify how much i would earn + how much the shipping would cost, just mentioned for me to ship…and the numerous emails begging me to turn on notifications were pretty off putting as well. ### 1/5 — Don’t trust them *2023-06-03, version 5.3.6* I tested this just to see what was said, I submitted a picture of a brand new pop never touched straight out of the hard case and they said it wasn’t in new condition. They are just scamming people ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible offers *2026-05-02, version 5.3.19* Terrible offers, offering $2 for a $150 Funko pop is crazy work ### 1/5 — Don’t trust them *2025-05-06, version 5.3.15* I tested this just to see what was said, I submitted a picture of a brand new pop never touched straight out of the hard case and they said it wasn’t in new condition. They are just scamming people Thank you for confirming that mint condition doesn’t not meet your condition standards. I appreciate you confirming and agreeing with me that you are indeed scamming people. ### 1/5 — No integrity *2025-04-11, version 5.3.12* Laughable low ball offers ### 1/5 — COMPLETE SCAM *2024-12-18, version 5.3.12* Ozone Toys is a total scam—sellers beware! I scanned around 440 Funko Pops into their app and received a quote of $2,500. Since my "sale" exceeded $100, I qualified for their "free" shipping offer. After submitting my list, they emailed me with shipping labels attached. I packaged everything into nine boxes, brought them to USPS, and sent them off. A few days later, I noticed the tracking information hadn’t updated. I contacted USPS, and my case was escalated to the Postal Service Distribution Center. That’s when I was informed the shipping labels Ozone Toys provided were counterfeit. I had to drive to my county’s distribution center to resolve the issue, submitting copies of the emails to prove I wasn’t aware the labels were fake. I even had to sign a “first warning” notice, as using counterfeit shipping labels is a crime. On their website, Ozone Toys claims: "Our team of collectible experts is here to assist you through every stage of the selling process. Whether you have questions about pricing, shipping, or anything else, we're just a message away. Benefit from personalized support tailored to your needs, ensuring a smooth and informed selling experience." This couldn’t be further from the truth. When I informed them that USPS had flagged the labels as counterfeit, their response was essentially, “No, they’re not,” and they ignored my follow-up emails requesting assistance. I rarely leave reviews, even for bad service, but Ozone Toys takes advantage of collectors and their property. They are a complete scam, and I strongly recommend avoiding them at all costs. ### 1/5 — HORRIBLE experience *2024-11-07, version 5.3.12* Stay AWAY from this app, they will find any excuse to rebate a quote (tiny little scratches on the box, etc), when I saw the pictures they sent me as "warning issues" I ask them to return them to me, and the last box they did not even checked the figures and just emailed me saying "there was an entire box in pretty poor condition", when I received it back I realized they did not even opened and just sent it back to me. You better use Ebay to sell your collection, it will take more time, but believe me is 100% better. ### 1/5 — Horrible resellers *2024-08-18, version 5.3.12* Horrible resellers buying $25 items to immediately turned around and sell them for hundred. Hope you have fun with the irs this year. ### 1/5 — Ultimate Chucky Brand new , in shipping box *2024-06-08, version 5.3.11* Offered me $178 for item I purchased 2weeks ago from post mortem retail $599. I was at atleast expecting 480 or 500 lol ### 1/5 — Avoid this total scam *2024-05-14, version 5.3.11* Ozone is a total scam. They quoted me $58 for a figure that was new in the box. It was perfect condition. Not a single flaw. Then they said they were paying me $22 after I was told $58. Whatever, give me my toy back I’ll sell it elsewhere. Nope, if I want it back I have to pay them $10 to ship it. They’re banking on you not wanting to pay the shipping and settling. Total scam, do not use. I will be reporting them to the BBB as well. ### 1/5 — 🤔 *2024-05-01, version 5.3.10* Website says we review your item and get you the best offer. Where is this decision coming from. The item I have as sold on eBay and Mercari all over $120 and you guys offer $12 and change. Another item i have is Dutch vs Predator mint condition and you guys offer $23. Come on ### 1/5 — read the reviews before sending *2023-10-13, version 5.3.8* thank god i read the reviews before i sent my item. i searched up the address from the shipping label and it just looks like a “scam” sort of location. bunch of losers ## Most praised reviews (10 highest-rated) ### 5/5 — User Friendly *2026-05-11, version 5.3.19* The app is so easy to use. I have sent them most of my Funko Pop collections. The offers are fair and reasonable. ### 5/5 — Amazing *2026-02-19, version 5.3.17* Love love love Ozone Toys!! ### 5/5 — Ozone is the best! *2025-07-26, version 5.3.17* I’ve probably sold more than 500 toys and collectibles to Ozone. The App is super user friendly. They offer very fair prices, and are very prompt in assessing condition and helping search for products as well. Shipping is free over $100 bucks and they are very quick with payment after they inventory your shipment. Definitely my “go to” for the future. ### 5/5 — Thank You.. Ozone Toys *2024-12-05, version 5.3.12* Amazing app…. I’m beyond grateful for Ozone Toys. They made it easy for me to sell my collection of toys. Step by step. And they keep you posted with every step. I was impressed with how well it actually worked. ### 5/5 — Very fair on prices and efficient with payment. *2024-09-02, version 5.3.12* I have sold several boxes of Pops to Ozone and I feel I have been treated 100% fair. Prices are good for second hand Pops & as a long time collector I understand the need for no box damage. Every Pop they deducted money from they sent pictures of the damage so there was no confusion or surprises. They pay for the shipping also which is great. All in all the process was simple and easy even for someone like me who was born before the internet was even around. I ran into a double whammy of unexpected medical & vet bills and this saved the day really because they didn’t take weeks to sort through the box & get payments sent. Everything took less than two weeks. Will be using the app again in the future. ### 5/5 — 1st experience *2024-06-20, version 5.3.11* Just sold around 20 items. The quoted prices were pretty accurate. They seem to mainly only want pristine mint condition, light damage gets you offers like .25c -$2.50 on items averaging $15-20. Overall though good 1st experience I will try them again & provide more feedback on my next shipment :) ### 5/5 — Great App For Selling Pops *2024-04-08, version 5.3.8* This app is a great option for selling a large amount of pops, the quotes for each pop were fair and only a few were marked as damage, and they provide pics of the damage, which I expected because all the boxes were not in perfect condition. Ship them in pop protectors to make sure they don’t get damaged in shipping! ### 5/5 — Happy. Love the process *2023-06-09, version 5.3.7* I left a bad review the first time but then found out it was my lack I’d patience so I am changing my review. Yeah the prices might be lower but after all Where are you going to get what you paid for something i found the rates reasonable and the customer service both phone and e-mail super awesome. When I’m ready to get rich off my Barbie collection I know where I’m going. Love this!!! Just have some patience until all of your sent items have been verified by them i sent three boxes first time and like I said My issues were my fault for not paying attention to the process but now that I understand it I am more than happy!!! ### 5/5 — Fair trades *2023-06-03, version 5.3.6* Have sold a bunch of pops to them they’re legit and they give you updates as well ### 5/5 — Calling all Dorks *2023-05-31, version 5.3.6* Being a toy collector can be frustrating you get hit with so many things you might not necessarily need or want / I’ve been running my toy pawn shop business for 11 years now and you guys have literally been a life saver thanks for helping out the little people --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*