# PA Lottery Official App — user reviews > 557 indexed App Store user reviews of PA Lottery Official App by Scientific Games International, rated 4.36/5 from 8,321 ratings. - Source: https://appshunter.io/ios/app/pa-lottery-official-app/id910842501/reviews - App overview in markdown: https://appshunter.io/ios/app/pa-lottery-official-app/id910842501.md - Rating breakdown: 5★ 6,007 · 4★ 624 · 3★ 317 · 2★ 205 · 1★ 799 ## What do users think of PA Lottery Official App? Overall sentiment: negative **Pros** - 🚀 Quick ticket scanning - 📝 Convenient online lottery purchases - 💻 Easy to use app - 🎉 Fun gaming experience **Cons** - 🐛 Frequent app crashes and glitches - 🔍 Unreliable ticket scanning - ⏱️ Slow and frustrating withdrawal process - 🤑 Difficulty winning or cashing out - 🔒 Invasive ID verification requirements - 🔊 Annoying sound effects **Commonly reported bugs** - App freezes when switching between portrait and landscape mode - Location detection issues prevent playing in certain areas - Inconsistent login and account management **Most requested features** - Ability to redeem scratch-off ticket winnings - Improved second chance drawing functionality - Option to turn off sound effects - Streamlined withdrawal process ## Newest reviews (18 of 557) ### 3/5 — Pa lottery app *2026-08-31, version 4.0.19* Glitches, glitches, glitches!!! Was working well then all of a sudden black screen. ### 2/5 — Slot games *2026-08-22, version 4.0.19* Bad. ### 2/5 — Need password to save *2026-08-14, version 4.0.19* I love the app, saves me trips to the store to scan my tickets but it is such a pain in the butt to have to login manually on the app every single time. There is no way to save it. Please update the app so the password saves. Thank u ### 1/5 — Can’t withdrawal account balance. *2026-08-13, version 4.0.19* I had no issues until I wanted to withdrawal my account balance. I didn’t win big, but I’m trying to be good and only buy tickets if the jackpot is big. I can’t add a bank account in order to withdrawal the funds. I keep getting an error message. I spent an hour on with customer support and they can’t help because that’s through a third party. Then maybe that third party should be who we get when we contact customer support. As soon as I can get my money withdrawal, I will not be using the app anymore. ### 1/5 — Demo mode is the way to enjoy. *2026-08-13, version 4.0.19* Technical issues plague the platform. This is probably AI trash. ### 1/5 — Perhaps the worst app of all time *2026-08-13, version 4.0.19* Never works. Complete garbage. ### 1/5 — Bugs and poor odds *2026-08-12, version 4.0.19* You’d think since the RTP is only 89% they could make an app that doesn’t also crash every few minutes ### 1/5 — Camera / Scanner *2026-08-11, version 4.0.19* Camera / Scanner doesn’t work for iPhone , fix your app. Can’t check for winners or second chances. Uninstalled and reinstalled several times, made sure location services were on. ### 1/5 — Tracking you *2026-08-11, version 4.0.19* By using this app to check your lottery tickets, the commonwealth of Pennsylvania is constantly tracking your every move. It forces you to sign in to their website, with your mobile phone number and email and your current location. By checking tickets with this app, they know automatically how much you spend at any given time and how much you win and which tickets you buy. Consider using an unofficial lottery app until they correct this. ### 1/5 — No need *2026-08-10, version 4.0.19* There is no need for me to give you all of my personal information to use this app. I was enjoying using it until you decided my personal data needed to be put at risk for something so dumb ### 1/5 — Annoying *2026-08-09, version 4.0.19* Why do I have to sing in to check my ticket? And than you want to know my address and SS number? No thank you. I literally just check my tickets here RELAX ### 1/5 — Excessive info requested *2026-08-09, version 4.0.19* I wish there were an option to scan lottery tickets without needing to create an account. I verified with customer service that my driver’s license, a utility bill, and my Social Security card were all needed to simply create an account. I find this burdensome and excessive. ### 1/5 — Ticket scanner broken *2026-08-09, version 4.0.19* Ticket scanner is just a gray screen, doesn’t scan. Also, you have to login every single time you come the app. so when troubleshooting the ticket scanner I closed the app and deleted the app multiple times and needed to manually login every time. Super annoying. ### 1/5 — The app is terrible *2026-08-07, version 4.0.19* The app's design and usability need improvement. It’s been a tough month as functionality has declined, and it seems like no one is fixing the issues. Reaching out for support has been quite difficult. When checking bonuses, it’s hard to understand the details without clicking into them on the app. It's impossible to place wagers on anything but the current draw of any draw game—you can’t bet on future draws anymore. ### 1/5 — Rip off *2026-08-07, version 4.0.19* As soon as I get a bonus round, the page goes blank & does not load. Have to restart the app. What a rip off. Withdrawing my $ & will play elsewhere! ### 1/5 — Want personal info *2026-08-06, version 4.0.19* Beware what used to be free without your personal info such as checking to see if u have a winning ticket is now not available unless u register with all your personal info. I have now deleted the app ### 2/5 — Now need to login every time to scan tickets *2026-08-06, version 4.0.19* With the most recent update, you need to login every single time to scan even a single ticket, that is ridiculous. Why not even have it store the login information for future use. Bad programming. ### 4/5 — Bonus fraud *2026-08-03, version 4.0.19* As soon as you get a bonus the games freezes on you. ## Most critical reviews (10 lowest-rated) ### 1/5 — They won’t let me withdraw my money *2026-09-04, version 4.0.19* 2 times they have cancelled my withdrawals. They take your money but won’t give it back. Not to be trusted ### 1/5 — Disgrace Pa *2026-09-03, version 4.0.19* Drops every time on site, slow, not updated in years ### 1/5 — Horrible *2026-09-01, version 4.0.19* Takes you through hell and back to get your money off once you finally win. The winning odds are slim to none but when you finally hit big it’s been over three weeks of them verifying my identity. ### 1/5 — Online freezing *2026-08-31, version 4.0.19* Unable to play game without it freezing or going black during game ### 1/5 — Bad app design and implementation *2026-08-31, version 4.0.19* It’s stupid to need an account just to check a ticket. It’s even more stupid for the app to only allow residents of Pennsylvania to create an account. Residents of neighboring states also buy PA lottery tickets. ### 1/5 — Personal info *2026-08-29, version 4.0.19* No way I'm giving you all my personal info and the last 4 digits of my ssn just to scan lottery tickets. ### 1/5 — It wants a copy of my Social Security card to check tickets?! No. *2026-08-27, version 4.0.19* This app barely works and now it wants me to upload my sensitive documents? No, I don’t think I will. I’ll just stop buying scratch off tickets. ### 1/5 — Disappointed *2026-08-26, version 4.0.19* The lottery app has really gone downhill. I’ve been waiting three months to do consecutive drawings and I keep being told they are working on it. Now the bonuses are disappearing. I would use a Web cash bonus every Wednesday, hundred percent. And now it’s gone. ### 1/5 — No bonus if you withdraw your money that you win *2026-08-25, version 4.0.19* What a joke ### 1/5 — Don’t waste your time *2026-08-16, version 4.0.19* The amount of information you have to put in JUST to scan a ticket is wild. This wasn’t a thing before so why they need to know your address and all the other details they’re asking is ridiculous. Deleting the app and am disappointed with the weird new changes to do something that shouldn’t require a bunch of personal information. ## Most praised reviews (10 highest-rated) ### 5/5 — 5 stars always! *2026-08-17, version 4.0.19* I love be able to play online-especially because it’s hard for me to get out. I love your customer service- they’re always so friendly and helpful. I really wish though that you would bring back the option of playing for more than 1 day at a time! ### 5/5 — Love the app *2026-08-07, version 4.0.19* Easy to use, helps me win money on the spot when I need it the most, and helpful to check tickets quickly and efficiently! ### 5/5 — Blocked ??? *2026-06-24, version 4.0.19* I was just blocked ?? What is going on ??? First we can only play one day at a time for power ball and mega instead of 26 weeks at a time. Now in the middle of playing a game in auto play the game glitches and next thing I know I’m blocked grrrrr Just not right ### 5/5 — :( *2026-06-22, version 4.0.19* I’m Tired loosing money here. I think the game are tricky I can’t believe always I’m losing my money ### 5/5 — Like Wednesday’s *2026-05-05, version 4.0.19* Like the webcast process! Match my deposit ! ### 5/5 — Great *2026-05-04, version 4.0.19* Great ### 5/5 — Number one game *2026-05-02, version 4.0.19* This is number one of the best games I’ve ever played ### 5/5 — Playing slots *2026-04-15, version 4.0.19* Website keeps crashing very frustrating ### 5/5 — Fun *2026-03-13, version 4.0.19* Fun to play but please play carefully and wisely. Good luck 🍀 ### 5/5 — Casino games *2026-02-27, version 4.0.19* Great winnings. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*