# PAC AN140EKF — user reviews > 23 indexed App Store user reviews of PAC AN140EKF by De'Longhi Appliances S.r.l, rated 1.27/5 from 26 ratings. - Source: https://appshunter.io/ios/app/pac-an140ekf/id1114513708/reviews - App overview in markdown: https://appshunter.io/ios/app/pac-an140ekf/id1114513708.md - Rating breakdown: 5★ 0 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 22 ## Newest reviews (11 of 23) ### 1/5 — Garbage app *2018-07-28* Don’t have the remote so this app is the only way to turn on the device and change anything. The buttons on the machine have never worked, which is extremely annoying for something you spend a few hundred dollars on. This app crashes every time it is opened. Have deleted and downloaded fresh with the same results. ### 1/5 — Terrible UI *2018-06-14* Impossible to pair with iPhone. This is a completely frustrating experience. I’ve been trying for days and it won’t pair. ### 1/5 — Never worked *2018-01-20* wifi on my unit does nothing. ive tried many times ### 1/5 — Has never worked *2017-12-10* I am somewhat “tech savvy” and have never been able to connect to my Delonghi AC because the button does nothing on my unit. The unit works just does not have the WiFi option working for some reason. Went online and found that a lot of people have this problem. Do I take it back? What’s the point. I just wish companies would stand behind their products like they did in the 90’s. ### 1/5 — The links to support are generic for all products *2017-10-02* Apple should pull this application since there is no relative support and the product does not work a total of 1 .6 stars has to be a message. I have followed all directions and looked for related help but all of De’Longhi products come up in the search irons coffee makers. ### 1/5 — Worst app *2017-08-23* This app is terrible. I have tried to connect to my WiFi for weeks and it doesn't work. I have called for support and not response ### 1/5 — Terrible app *2017-07-26* No matter how many times I try I can't get this piece of crap app to connect to my wifi. Maybe try making an app that actually works then release it to the public. ### 1/5 — Terrible *2017-07-02, version 1.0* I have been trying to connect the wifi to the app for 2 days. It won't ever connect. I bought this air conditioner specifically for the technology. Unfortunately it's faulty. ### 1/5 — Thermostat *2017-06-25* I really want to buy this product but the lack of live temperature reading from the app really discourages me :( ### 1/5 — NEVER WORKS *2017-06-18* This app only works while im in my home... but the whole point was to be able to turn on the ac while im on my way home from work or something.... it never works remotely only locally... buyer beware! ### 1/5 — Cannot connect to home wifi during setup *2016-08-06* During set up it detects my home wifi but after entering and triple checking my password it just says "connection underway " and does not show my a/c unit. The unit is in the same room as the router and the wifi light on the unit blinks. I am using a special character in my password wondering if that is causing the issue???? ## Most critical reviews (10 lowest-rated) ### 1/5 — Going to return product because of app *2024-08-01* Cannot connect to wifi no matter what you do. So now I'm going to return it and buy a different brand. ### 1/5 — Download the Smart Life or Tuya app instead *2021-01-03* This app is... Well, not so great. But the appliances work and the IOT SDK they used works well with SmartLife and TuyaSmart. ### 1/5 — Doesn’t work.... *2020-06-23* like everyone else has said. You would think the company would have come up with a solution by now for how expensive the units are! ### 1/5 — It never worked *2019-09-14* I’m disappointed in WiFi function. Keep room cool but WiFi doesn’t work at all. It has never worked on any level. False advertising at its best. ### 1/5 — Useless *2019-09-01* Doesn’t work ### 1/5 — Cannot connect to WiFi. *2019-08-07* I’m stuck at the “Add Device” screen with a spinning hourglass. I have repeatedly entered the correct information for my router, but still cannot proceed! I will now delete the app! I have wasted enough time on it. ### 1/5 — Crappy app *2019-07-01, version 1.0* Followed instructions and app won’t connect to wifi...nice try!! One major reason we purchased this model was because of the technology. Perhaps don’t advertise your unit has options..but don’t work. ### 1/5 — China made crap *2019-05-11, version 1.0* It won’t connect to wifi... what a waste of money. ### 1/5 — App Doesn’t Work *2019-04-26* Every time I try to connect to my WiFi network the app crashes. Basic functions just don’t work. Very poor phone app, but device works with the remote. ### 1/5 — Beware *2019-04-07, version 1.0* Ne se connecte pas à internet payer autant pour un service auquel on ne peut pas accéder! ## Most praised reviews (2 highest-rated) ### 4/5 — Great App *2017-06-12* This app is wonderful because I can turn my unit on or off from anywhere outside of my residence. The only issue I have is that I can't set a timer on the app and I'm unable to see my room temperature. ### 2/5 — I need to know the actual temperature in the room! *2016-06-24* The air conditioner knows how hot it is in the room, so why not pass that information along to this smart app? If I change my unit from 78 to 74 degrees but for some reason it's 82 degrees in the room and the unit can't get it any cooler, it would be nice to know. Maybe the app could even alert me conditions where the unit isn't able to keep the set temperature, or other faults like a shut off due to too much water in the pan, etc. If the A/C unit knows and can show me all these things in person, why can't the app also show me and alert me? If I think I'm set to 74 degrees but instead my dog is having a heat stroke because the compressor on the unit is shut off or overloaded, it would be nice to know. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*