# Pacify: Doula & Lactation Care — user reviews

> 58 indexed App Store user reviews of Pacify by Pacify Health, rated 5.00/5 from 3,515 ratings.

- Source: https://appshunter.io/ios/app/pacify-doula-and-lactation-care/id981698864/reviews
- App overview in markdown: https://appshunter.io/ios/app/pacify-doula-and-lactation-care/id981698864.md
- Rating breakdown: 5★ 3,416 · 4★ 62 · 3★ 14 · 2★ 7 · 1★ 16

## What do users think of Pacify?

Overall sentiment: positive

**Pros**

- 💕 Helpful for breastfeeding
- 🌟 Reliable source of information
- 🕰️ 24/7 access to experts
- 👍 Convenient and easy to use
- 🙏 Lifesaving for new parents

**Cons**

- 🚫 Unable to sign up or create account
- 🤔 Inconsistent user experience
- 🤕 Received questionable advice

**Commonly reported bugs**

- Temporary account lockouts
- Incorrect appointment slot notifications

**Most requested features**

- Video chat with nurses
- Flashlight feature for video calls

## Newest reviews (15 of 58)

### 5/5 — Very helpful

*2023-07-15, version 6.2.3*

Thank you so much!!

### 5/5 — Wish I had known about this sooner!

*2023-05-04, version 6.2.2*

It was so helpful, great for a stay at home mom who lives in the country and it’s hard to get out the house. Helped a lot!

### 5/5 — Incredible LC support

*2023-05-02, version 6.2.2*

As a first time mom navigating the challenges of breastfeeding, the pacify app has been one of my greatest resources. The ability to quickly speak to a lactation consultant is invaluable. In order to connect with someone through my hospital or doctors office or LC group, the process is always such a pain, but pacify allows you to have someone virtually on call anytime you need help. I’ve been able to quickly ask about latch issues, get advice for pumping, and just talk though changes in breastfeeding.

### 5/5 — Lifesaver!

*2023-01-29, version 6.2.0*

An option to call a lactation consultant and be connected right away with any question you have? Amazing!

### 5/5 — Good experience

*2022-12-23, version 6.2.0*

Very useful and helpful app

### 5/5 — Wonderful resource

*2022-11-15, version 6.1.1*

Using the Pacify app is very easy - I just clicked the button to be connected to a lactation specialist & had to wait a couple minutes for someone to be available. She was very friendly and informative, and answered all my questions. What a wonderful resource to have available!

### 5/5 — A God-sent!

*2022-10-23, version 6.1.1*

Loved my experience with pacify - you have access to experts who talk to you personally and no more anxiety provoking googling! I learned so much and got so much help and now my baby is 8 months old and we are going strong with breastfeeding! Would not know what my journey would be without their help! Thank you thank you thank you!!

### 5/5 — Obsessed

*2022-09-03, version 6.0.1*

Bf is really hard and having the accessibility to a consult anywhere anytime is amazing!! I wish they let you used the flashlight with the video but that is my only complaint. The consultants on the app have been so helpful in the moment.

### 5/5 — My lactation angel

*2022-08-27, version 6.0.1*

This app (the LC behind the screen, really) saved my breastfeeding journey! Thank you times a million!!

### 5/5 — Questions answered - no more googling!

*2022-07-05, version 5.3.2*

This app allows chest-feeding individuals quick and easy answers about any of their lactation concerns. From latch to general questions about supply, this video chat-based response gives parents easy and trustworthy answers. Love it!

### 5/5 — Breastfeeding

*2022-06-29, version 5.3.2*

So helpful

### 5/5 — VERY USEFUL AMAZING APP

*2022-03-04, version 5.2.1*

Saved me so many stressful tears. They answer within SECONDS 24/7!

### 5/5 — Great service! Must have for all moms having trouble latching

*2022-02-13, version 5.2.0*

Pacify’s counselor has been fantastic in helping us with our latching issues. They are very thorough and great listeners.

### 5/5 — This app is amazing

*2022-01-08, version 5.2.0*

I’m up frustrated about breastfeeding in the middle of the night and I was able to speak to a consultant at 2 am. This is a game changer. This was a genius idea!

### 5/5 — Breastfeeding on demand help

*2021-10-13, version 5.1.1*

Great app

## Most critical reviews (10 lowest-rated)

### 1/5 — SCAM

*2026-05-20, version 7.4.0*

I downloaded the app. Put my info in to pay for the monthly subscription and they charged me $468. I have to cancel my credit card now

### 1/5 — Can’t make an account

*2025-06-20, version 7.0.0*

Very bad app

### 1/5 — Weird user experience and bad advice

*2016-03-17, version 1.0.5*

No idea what expert you're being connected to when you call. Advice I was given -- from a nurse -- was to give my baby pain medicine despite my baby not being sick or in pain. Big red flag. Unclear how/if Pacify is vetting their experts.

### 2/5 — app barely works

*2026-05-15, version 7.4.0*

the information and doula services are great. but the app barely works. it logs you out every time. it is currently showing me a completely blank white screen. i was supposed to start a virtual appointment 20 minutes ago.

### 2/5 — Sign up

*2025-11-21, version 7.4.0*

I can’t sign up wont let me make a password

### 2/5 — Advice good; app bad

*2025-07-14, version 7.4.0*

This has no bearing on the quality of the support offered, but this app is practically non-functional. From getting temporarily locked out of my account to being told I used up an appointment slot that never occurred, I could go on for paragraphs about all the ways my user experience have been extremely frustrating. I’m very appreciative to connect with providers but having to jump through this many hoops to reach them makes it almost not worth it.

### 5/5 — These ladies genuinely care 🙏

*2026-07-14, version 7.4.0*

These ladies truly do care, I greatly appreciate the time they give to support mothers in need. I would recommend giving it a try, see if you like it. 
They really do give 24/7 365 care and it’s greatly appreciated, especially during those long lonely nights pumping/nursing 
Thank you lovely ladies for your time and dedication to helping us.

### 5/5 — Good for first time parents!

*2024-10-01, version 6.2.6*

As a first time mom this was very helpful to have

### 5/5 — A must

*2024-08-12, version 6.2.6*

Motherhood is always throwing curve balls, pacy can set you get some runs 😅

I thought I had seen it all with my first bf experience but my second really gave me a run for my money. Pacy was here to help- live help around the clock! These LCs should be getting paid just as well as full time nurses and doctors!

### 5/5 — Such a relief to have !

*2024-07-21, version 6.2.6*

Awesome for a breastfeeding mama 💕

## Most praised reviews (6 highest-rated)

### 5/5 — Pacify is so convenient for me

*2024-06-28, version 6.2.6*

My baby growing slow after 6months old. I was concerned about my breastfeeding is not enough for her.  The lady who answered my questions was so professional. I love to using pacify app while I have questions about my baby. It saves my time to figure out my confusing things about breastfeeding. It helps me a lot.

### 5/5 — Great service

*2024-04-21, version 6.2.6*

Was panicked on a Saturday night and thank god for this app! Spoke to a lactation and came up with a plan. So appreciative I didn’t have to wait till Monday.

### 5/5 — Reliable source

*2024-02-26, version 6.2.6*

This is an amazing source where you can speak to specialists about, breastfeeding, or also other concerns- thank you very much!

### 5/5 — Amazing app

*2024-01-08, version 6.2.5*

I’m very glad they have an app like this because it’s a fast and convenient way to make sure you know any information at any moment just on your phone . No long ER waits for a question , no making appointments for questions , etc this is a very smart idea . Love it !

### 5/5 — I thought this was the AARP app

*2023-12-24*

A nice young man told me to download this app so I could get discounts on a Hertz rental car so my husband and I could save a few dollars for our trip to the Catskills. Instead, when I opened this app, I found that it’s for new parents. My youngest son is 34 years old! The worst part is the hubby caught me looking at the app and now thinks I want to have another kid! I’m not going to tell him that is not physically possible (mainly because this is the most interest he’s shown in me for the past 30 years). So I guess I should thank Pacify (and that young man who I now think was “trolling” me) for rekindling this marriage! 5 stars!

### 5/5 — The best!

*2023-11-13, version 6.2.4*

Resources 24/7 ! Cant hurt to have

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
