# Package Concierge > Mobile application for managing package deliveries and account information for an electronic locker system. (iPhone/iPad app by Package Concierge.) - Source: https://appshunter.io/ios/app/package-concierge/id1096327341 (this page in markdown: same URL + `.md`) - Developer: [Package Concierge](https://appshunter.io/developer/1096327340) - Category: Utilities - Price: Free - Rating: 1.60/5 from 23 App Store ratings · 64 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 130 MB - Released: 2016-04-29 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/package-concierge/id1096327341/reviews.md ## What is Package Concierge? This App is for users of the Package Concierge system. Using the App, Residents can register their account, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information. Package Concierge is an electronic locker system used at apartment communities to manage the package delivery and retrieval process. The system contains various sized lockers operated by a touch screen. The kiosk displays all residents who live at the community to carriers delivering packages. Residents are notified of package deliveries via email, text message, or phone call. The mobile app was created for user convenience. Through the app, residents have the ability to register their account and update its information, track deliveries, scan their barcode, manage dependents, activate push notifications, and update billing information. ## Key features - Track deliveries - Scan barcode for retrieval - Manage dependents - Activate push notifications - Update billing information - Register account ## Recent user reviews (10 of 64) All indexed reviews: https://appshunter.io/ios/app/package-concierge/id1096327341/reviews.md ### 1/5 — I Don’t Think This Company Is Real *2026-07-16, version 1.2.6* I seriously think that this company is either not real. Has only three employees that are all aliens born in a lab project gone wrong at Peter Thiel’s house or part of some cabal of people that feed off of other people’s misery. Whoever they are - they’re definitely home by 3pm and immediately get straight to taking stupid pills and passing out in a puddle of their own smelly drool. Package Concierge - you’re the reason I have no hope for the future of humanity. ### 1/5 — This app is awful *2026-06-19, version 1.2.6* Amazon says a package is delivered, and I have to wait HOURS before I’m able to pick it up. ### 1/5 — This should be a red flag *2026-05-31, version 1.2.6* If the apartment complex has this as a package drop off, you should consider both not ordering stuff to your apartment, or don't stay in that complex. You will run into problems. The problems will be a repetitive thing. This app is old and the service is NOT good. ### 1/5 — Acero Jensen Park *2026-04-08, version 1.2.6* Biggest scam with the apartment complex. They tend to make new accounts in your name and then charge you when you don’t have access to the account. ### 1/5 — Sucks *2026-02-25, version 1.2.6* My account never works ### 1/5 — Useless app *2025-10-13, version 1.2.6* The new apartment complex I moved into, uses this worthless service, coming from the Luxor services which is by far so much better and their customer service is great. I get packages and no notifications, trying to contact customer service takes ages, the app crashes and I can keep going on and on but it pointless since nothing will be improved just judging by all the 1 star reviews. ### 1/5 — Terrible seeing *2025-10-04, version 1.2.6* Literally every time I have to use this service I have to call corporate and get my account reset because it is absolutely terrible. I just spent over an hour on the phone and they weren’t able to fix it and weren’t able to fix it. I had to get a supervisor on the phone And after an hour they finally were able to fix it. They forced their service attendance to rush you through their system as fast as possible and hang up on you without verifying that you’ve actually completed what’s required to have your account work ### 1/5 — Package held Hostage *2025-09-25, version 1.2.6* First and only time I will be using this service. They make you pay $10 to activate your account, I have yet to do so until my first package arrived. I now cannot add my credit card and my package is being held in the storage containers. I don’t have access to my own package and the website and app will not take my credit card to activate my account. ### 1/5 — Registration is impossible *2025-07-14, version 1.2.6* These people are morons, I literally can't create an account. It's a loop of "that account already exists" followed by "there's no record of that account" depending on whether you are trying to create an account or login 🙄 ### 1/5 — App still not adapted to edge to edge displays *2025-06-15, version 1.2.6* 8 years after the release of the iPhone X, the first with an edge to edge display, this app is still not adapted to those displays and is letterboxed. They simply haven’t bothered updating it over the past 8 years which screams ultimate laziness in my opinion. Avoid using it if you don’t have to. ## Frequently asked questions about Package Concierge ### What does the Package Concierge app do? The Package Concierge app is designed for residents of communities using the Package Concierge electronic locker system. It allows you to manage your package deliveries, track incoming items, and update your account information conveniently from your mobile device. ### What are the key features of the app? Key features include tracking deliveries, scanning your barcode for package retrieval, managing dependents on your account, activating push notifications for alerts, and updating your billing information. You can also register your account through the app. ### Is the Package Concierge app free to use? Yes, the Package Concierge app is available for free to residents who are part of a community utilizing the Package Concierge system. There are no in-app purchases or advertisements mentioned. ### Who is the target audience for this app? This app is intended for residents living in apartment communities that have implemented the Package Concierge electronic locker system for package management. ### How does the app help with package delivery? The app streamlines the package delivery process by notifying you of new deliveries via push notifications, email, or text. You can then track the status of your packages and use the app to scan your barcode for easy retrieval from the electronic lockers. ## Version history (last 5 releases) ### 1.2.6 — 2023-09-18 - Upgraded the application to target the latest iOS versions. - Added support for vacation mode. - Added support for contacting customer support via phone or Email from the mobile app. ### 1.2.5 — 2021-04-01 Miscellaneous bug fixes and performance improvements. ### 1.2.4 — 2020-04-03 - Bug fixes and performance improvements ### 1.2.3 — 2016-09-28 - Bug fixes and performance improvements ### 1.2.2 — 2016-09-15 - Added additional login error messages. - Push Notifications and the Package History screen now display the name of the package Concierge where your package was delivered. - Initiate Peer-to-Peer transactions from the app at eligible properties. - Added support for Resident Shipped packages in the package history screen. ## Apps similar to Package Concierge | App | Rating | Price | Category | | --- | --- | --- | --- | | [CoServ](https://appshunter.io/ios/app/coserv/id1485884005) | 2.2 (122) | Free | Utilities | | [Fetch Resident](https://appshunter.io/ios/app/fetch-resident/id1449602121) | 4.6 (22,136) | Free | Utilities | | [Gexa Energy](https://appshunter.io/ios/app/gexa-energy/id1456175612) | 4.6 (10,510) | Free | Utilities | | [Parcel Pending Mobile](https://appshunter.io/ios/app/parcel-pending-mobile/id1352095998) | 4.8 (50,073) | Free | Utilities | | [Starry Internet](https://appshunter.io/ios/app/starry-internet/id1077901096) | 4.4 (2,773) | Free | Utilities | | [Virtual Parking Permits](https://appshunter.io/ios/app/virtual-parking-permits/id1604532206) | 1.2 (96) | Free | Utilities | ## Related topics [package concierge](https://appshunter.io/ios/topics/package-concierge) · [ocierge](https://appshunter.io/ios/topics/ocierge) · [free package concierge](https://appshunter.io/ios/topics/free-package-concierge) · [le corti di brera concierge](https://appshunter.io/ios/topics/le-corti-di-brera-concierge) · [concierge](https://appshunter.io/ios/topics/concierge) · [bellhopt concierge](https://appshunter.io/ios/topics/bellhopt-concierge) · [concierge app](https://appshunter.io/ios/topics/concierge-app) · [atrium point concierge app](https://appshunter.io/ios/topics/atrium-point-concierge-app) · [onr receiving](https://appshunter.io/ios/topics/onr-receiving) · [nu husky package lockers](https://appshunter.io/ios/topics/nu-husky-package-lockers) · [ut package lockers](https://appshunter.io/ios/topics/ut-package-lockers) · [concierge plus](https://appshunter.io/ios/topics/concierge-plus) · [polyu halls](https://appshunter.io/ios/topics/polyu-halls) · [tz package lockers](https://appshunter.io/ios/topics/tz-package-lockers) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*