# Package tracker: Parcels Hub — user reviews > 269 indexed App Store user reviews of Package tracker by Advensa Grupp OU, rated 3.50/5 from 1,267 ratings. - Source: https://appshunter.io/ios/app/package-tracker-parcels-hub/id1559261145/reviews - App overview in markdown: https://appshunter.io/ios/app/package-tracker-parcels-hub/id1559261145.md - Rating breakdown: 5★ 712 · 4★ 68 · 3★ 40 · 2★ 35 · 1★ 412 ## What do users think of Package tracker? **Pros** - 👍 Detailed tracking information - 💡 Automatic order import from AliExpress **Cons** - 💸 Expensive subscription fees - 🐛 Inaccurate or missing tracking data - 🚫 Unable to track packages without paid subscription - 🤬 Poor customer service and lack of response - 📦 Packages not delivered as promised - 🔒 Security concerns and unauthorized charges ## Newest reviews (19 of 269) ### 1/5 — Not happy *2025-12-03, version 1.5.1* I though I could track the truck ### 1/5 — Malísima *2025-11-09, version 1.5.1* No te permite desde la app eliminar la suscripción ### 1/5 — Delivery tracking *2025-10-28, version 1.5.1* This app does nothing and there’s no place to cancel it ### 1/5 — Worthless *2025-10-28, version 1.5.1* Worthless ### 1/5 — A Big NOPE *2025-10-14, version 1.5.1* First off, they don’t let you know that you have to subscribe until you try to track your first package. Secondly, I get better tracking thru the USPS app. No point in wasting $10 to do what $0 can do. Pointless app. Would have given 0 stars if I could ### 1/5 — You cannot use this app without subscription *2025-10-04, version 1.5.1* Even add one track number manually required subscription. And “free” subscription only for 3 days, after that you must pay. It’s not “free app”. ### 1/5 — Worse app *2025-10-01, version 1.5.1* You can’t even track your package without buying the subscription. They just want money. ### 1/5 — Chair *2025-09-28, version 1.5.1* Never received my package ### 1/5 — App Doest Work *2025-09-27, version 1.5.1* The links to this app aren’t working properly. When I select Verizon to track my package, it redirects me to Apple’s App Store and only prompts me to open the app instead of taking me directly to the tracking page. In addition, the information from the original link doesn’t carry over, which prevents me from tracking my package since I don’t know the package name or how it identifies the tracking number (it seems to only allow 6 digits). ### 1/5 — Either orchestrator’s of Chinese scam ploys or inept and benefit from the thievery *2025-09-24, version 1.5.1* Don’t waste your $10 a week they will give you no more information than what you already know and any information they do give you they do not investigate or confirm or substantiate or verify or care that they are just blindly and I have to say knowingly since so many people have complained and informed them of certain companies that falsify their shipping data infact just make it up and then package tracker puts their name on it and gives the false information some imaginary credibility by just parroting back information they know to be downright lies and are profiting from it they are coconspirators and in bed with the Chinese scam artist or completely inept and failures at their jobs and mission goals or the only reason they exist for. ### 2/5 — Parcel *2025-09-15, version 1.5.1* It don’t show anything. Really it just info ### 1/5 — Scam *2025-09-12, version 1.5.1* This app does not allow contact of the support line. There is no way to cancel the ‘free’ trial. ### 1/5 — Unable to track package *2025-09-04, version 1.5.1* App is super confusing, seems like forcing user to either adds clicking or purchasing plan. When trying to add tracking it keep diverting to same page purchase plan ### 1/5 — Don’t use!! *2025-08-30, version 1.5.1* I ordered a parcel and they used redcloud, which uses parcel hub app to track.. The app showed delivery two hours before they said they delivered it.. no proof of delivery no photos. Never got my parcel.. company does not want to respond to messages with regards to where my parcel is.. do not recommend using this app. I’m just hoping I could eventually get my goods or my money back.. very dissatisfied customer!! ### 1/5 — No package *2025-08-06, version 1.5.1* This feels like a scam. The package I was trying to track never got delivered. I will be happy to change my rating if and when I get a full refund. ### 1/5 — Don’t order *2025-08-06, version 1.5.1* Waiting a month and it says it’s been in sorting town for a week that is 15 mins away and still have not received ### 2/5 — Package Due *2025-07-28, version 1.5.1* Not Delivered. I have been waiting for a month for my package and now you state the status is delivered, but I did't get any package. Please help. ### 1/5 — Part of the scam *2025-07-12, version 1.5.1* Buyer BEWARE! This will just add more headache to your already shady purchase. Don’t fall for it!! Seems to me they are all working together to over charge and under deliver. Stay away!! ### 1/5 — Missing package *2025-07-11, version 1.5.1* Low. Why does you after 15-20 hours have no clue about where my package is. No updates nothing. In this day and age this is so unheard of and wrong ## Most critical reviews (10 lowest-rated) ### 1/5 — 100% scam *2026-07-08, version 1.5.1* They want to charge you $10 a week to use this even though the website tracking is the same. In what world do you need to pay for a tracking service that’s already free via website? This literally makes no sense. ### 1/5 — Not that different from looking at the original itinerary *2026-04-01, version 1.5.1* It doesn’t give much more info, just put in the tracking number and you basically get the same results as just looking on the original website for updates. It doesn’t have much information or live tracking option so you just sit and wonder if your package is actually coming to you and you have to pay to use it. You can look up any tracking number though so that’s a plus I guess but they don’t do much if you have a problem with the actual delivery carrier. ### 1/5 — Idk *2026-03-23, version 1.5.1* Why do I have to pay to see where my package is at that I literally payed my money to buy the package that is being shipped ### 1/5 — No help *2026-03-16, version 1.5.1* Doesn’t respond, giving scam ### 1/5 — ANNOYING *2026-02-25, version 1.5.1* You have to buy the whole app for any package!! ### 1/5 — Ordered on December 23rd *2026-01-23, version 1.5.1* I ordered on December 23rd 30 days and it says package delivered yet there is no package January 23rd at 5:30pm central time zone!!!! ### 1/5 — Shouldn’t have to pay for something to get tracked *2026-01-17, version 1.5.1* Why do I have to pay to track my package that I ordered around Christmas that should’ve been here. I just feel like there’s just too much to pay for a package for you to track is crazy. ### 1/5 — LIARS- SCAMMERS *2025-12-22, version 1.5.1* You want someone to pay to track their own packages? I DID NOT RECEIVE My packages!!!!!! I check this stupid app that doesn’t provide ANY real information! What carrier had these packages. Where is the proof of delivery????? You’re liars and thieves?????? ### 1/5 — Terrible app *2025-12-16, version 1.5.1* Tries to scam money out of you by not letting you cancel trial subscription. ### 1/5 — SCAM REPORT !!! *2025-12-07, version 1.5.1* i never even downloaded this app OR subscribed, and noticed i kept getting charged $10 a week and saw i was subscribed! NO IDEA HOW THEY DID THIS! please report this is a scam and hackers i never agreed to pay anything or even downloaded this app. I have reported them ## Most praised reviews (10 highest-rated) ### 5/5 — Fantastic *2025-12-28, version 1.5.1* I’ve been to three tracking apps no one could find it thought it was gone not with package tracker put me at ease. Thank you package tracker ### 5/5 — Big scam *2025-06-08, version 1.5.1* Scammer ### 5/5 — Clear and time-saving *2025-04-13, version 1.5.1* Clear-cut and time-saving ### 5/5 — Easy and optimized *2025-04-13, version 1.5.1* Uncọmplicated and optimized ### 5/5 — Simple and effective *2025-04-12, version 1.5.1* Simple and effective💪 ### 5/5 — Really useful *2025-04-06, version 1.5.1* This app is really useful for looking at packages and tells me immediately when something happens ### 5/5 — The best tracking app! *2025-02-06* I ordered something from a place that is not know and the tracking website the tracking number takes me to is also weird, it updates not as often as I’d like and I’m waiting impatiently for the updates, I tried this app and I actually works. I’m so surprised and it tells me exactly when my package is! **Developer response:** Hello! 🤚 We make every day efforts to improve the quality of packages tracking: we are improving integrations with current postal services and adding new ones. But please note that Parcels Hub is not a postal service, but only aggregates data from postal services so that you are aware of the movement of your packages.🎁 If the package is not delivered or is delayed, you must contact the postal service directly. It is important for us to improve: please write to us at parcelshub.help@gmail.com and indicate in which package you saw incorrect data so that we can correct it. Hope for your help. 🙏 Best regards, Parcels Hub Help Desk ### 5/5 — JCPENNEY *2024-12-22, version 1.0.48* I thought my t still in transit parcel hub was exactly what I needed to track my order I put the name and tracking number in and my order was found immediately super fast but it won’t be here before Christmas but I’m very satisfied with parcel hub thank you so much for helping me find my package Yours truly Belinda Hollington ### 5/5 — Too true *2024-10-26* It’s a scam alright. The tracking company pay suppliers to use cheap crap transport to encourage purchasers to use tracking company to trace the transit system. How. Do you think they exist? ### 5/5 — Track 718 *2024-05-02* The tracking is in detail. All logistics information is there until it’s delivered. But the worse is no Package delivered. Store scammer used this tracking logistic to believe that the customer is will recieve the product **Developer response:** Thank you for your appreciation of our service! 👏 We hope to continue to bring you benefits! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*