# Package Tracker - TrackPack — user reviews > 12 indexed App Store user reviews of Package Tracker by EpicScale Inc, rated 3.90/5 from 204 ratings. - Source: https://appshunter.io/ios/app/package-tracker-trackpack/id6762376278/reviews - App overview in markdown: https://appshunter.io/ios/app/package-tracker-trackpack/id6762376278.md - Rating breakdown: 5★ 131 · 4★ 15 · 3★ 7 · 2★ 4 · 1★ 47 ## Most critical reviews (10 lowest-rated) ### 1/5 — Waiting for proper refund *2026-08-12* Canceled right away never wanted subscription now my account is locked becuase i refuse to put money on card when it is trying to charge me for this app want the charge fixed and canceled **Developer response:** Hi! Thank you for your feedback. We apologize for the inconvenience. We'd like to look into the subscription and refund issue and help resolve the charge. Please contact us at support@epicscale.io with more details so we can assist you promptly. ### 1/5 — Horrible *2026-08-11* You should not have to buy a contract to track a package that was shipped/purchased….. **Developer response:** Hi! Thank you for your feedback. We’re sorry for the inconvenience. Our app offers both free and paid features, with a free trial to explore everything, and a subscription is optional. We aim to balance free and paid options. Please contact support@epicscale.io if you have questions. ### 1/5 — There’s ZERO map *2026-08-09* the map doesn’t exist I bought the free trial just for the same info i can easily check the place I ordered the package from until y’all add map like you said in the website then this is staying at one star **Developer response:** Hi! Thank you for your feedback. The map may not appear until the package has been handed over for delivery and location data becomes available. Please contact us at support@epicscale.io and send your tracking number. We’ll check the shipment status and help you understand how the tracking features work. ### 1/5 — What a waste of an app *2026-07-31* I find a very almost disrespectful that you make people download the app, but not any indications that you can’t even use it unless you submit a subscription. I’m tired of all these subscriptions. I’m over being nickel and dime. Something should not always be that way you get a one star you wasted my time quit being so greedy. **Developer response:** Hi! Thank you for your feedback. We understand your concerns about subscriptions. We offer a 3-day free trial to explore the app before deciding, and a subscription is optional. We aim to provide a clear experience for our users. Please contact support@epicscale.io with any questions. ### 1/5 — Charges me when I delete the app *2026-07-29* I’m about contact Apple this app is charging me $26.60 even though I didn’t mean to click on the three day trial and then I’m trying to download it back so I can cancel it. I don’t know what I did but it keeps coming back up. **Developer response:** Hi! Thank you for sharing your experience. We understand your concern about the charge and subscription. Deleting the app does not cancel an active subscription. Please contact us at support@epicscale.io so we can review your case and guide you through the cancellation process. ### 1/5 — App *2026-07-15* Sux **Developer response:** Hi! We’d value the opportunity to learn what went wrong and improve your experience. Please reach out to support@epicscale.io, and we’ll be glad to help. ### 1/5 — It sucks *2026-07-08* I am trying to cancel before the 3 day trial is up **Developer response:** Hi! Thank you for your feedback. We regret the frustration caused by the trial experience. Please contact support@epicscale.io as soon as possible, and our team can help with cancellation questions and guide you through the available options. ### 1/5 — Useless *2026-07-03* Didn’t work for tracking Amazon packages. **Developer response:** Hi! Thank you for your feedback. Please note that the map may not appear until the package has been handed over for delivery and location data becomes available. Contact us at support@epicscale.io with your tracking number, and we’ll check the shipment and help you use the tracking features. ### 1/5 — DO NOT BUY RIPOFF *2026-07-02* There is no map tracking and you have to commit to $10 a month for the same info as us on the fedex website **Developer response:** Hi! Thank you for your feedback. Please note that the map may not appear until the package has been handed over for delivery and location data becomes available. Contact us at support@epicscale.io with your tracking number, and we’ll check the shipment and help you use the tracking features. ### 1/5 — So poor *2026-06-27* Useless. **Developer response:** Hi! Thank you for your review. We’re sorry your experience was disappointing. We’d appreciate the chance to understand what went wrong and help resolve the issue. Please reach out to us at support@epicscale.io so our team can assist you. ## Most praised reviews (2 highest-rated) ### 5/5 — Total win 🏆 *2026-07-07* I’m obsessed with TrackPack!! I order stuff constantly 😬 and had to jump between websites trying to figure out where everything is. This app sorted that out!!! I just punch in the tracking numbers and all my deliveries sit neatly in one list. I have like 6 orders going at once sometimes… The package tracker doesn't overwhelm you which I appreciate, and okay the avatar thing sounds silly but it genuinely helps?? And the map feature is my favvv part 🔥 my package got marked as delivered once but wasn’t at my door, so I opened the map, saw it was left at a neighbor’s and grabbed it! Notifications come through instantly when something ships, is close or delivered, not hours later like other apps. Highly recommend! **Developer response:** Hi! Thank you for the fantastic review! We're thrilled that TrackPack helps you keep all your deliveries organized and that the map and notifications make tracking easier. Your feedback means a lot to us. What could we do to make it even better? Reach us at support@epicscale.io. ### 3/5 — Unsubscribe *2026-07-17* Very easy to sign up, but very hard to find how to unsubscribe no option button for this **Developer response:** Hi! Thank you for your feedback. We regret that managing your subscription was difficult. The cancellation option may be available through your app store settings. For guidance or any questions, please contact support@epicscale.io and we’ll be happy to assist. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*