# PackardHome — user reviews

> 15 indexed App Store user reviews of PackardHome by Southern Telecom Inc., rated 1.56/5 from 32 ratings.

- Source: https://appshunter.io/ios/app/packardhome/id1249957914/reviews
- App overview in markdown: https://appshunter.io/ios/app/packardhome/id1249957914.md
- Rating breakdown: 5★ 3 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 27

## Newest reviews (3 of 15)

### 1/5 — Crap

*2018-05-31*

Crap

### 1/5 — Pack arc bell wi-fi security sensor

*2018-05-26*

Bought a wi-fi Smart Security sensor 
Tried to sign up on Apple IPad 
Will not send code back from my email 
Is this app any good still and sensor ?

### 1/5 — Worthless

*2018-04-25*

Unable to make an account.

## Most critical reviews (10 lowest-rated)

### 1/5 — Waste of money

*2020-03-29, version 1.3.2*

Doesn’t work, so bad, also I am keeping my phone close to the camera

### 1/5 — Garbage app

*2019-12-30, version 1.3.2*

Doesn’t work at all can’t pair anything

### 1/5 — PackardHome.

*2019-12-17, version 1.3.2*

Doesn’t work. Waste of time

### 1/5 — the color changing light doesn’t work correctly.

*2019-11-17*

the colors seem to be all mixed up. if i pick red, it goes to green. if i turn the light back to white and dim it down, it goes to red? please fix this.

### 1/5 — Fix this

*2019-07-30*

I can’t manage to make this work because I don’t have a 2.4GHz I want this to work on different WiFi’s

### 1/5 — Absolute garbage

*2019-06-23*

Found this at TJ Maxx, I guess for obvious reasons now. Camera will not sync to your phone, falls apart with the smallest touch. I was super excited about this so I could spy on my dogs, will be getting a completely different brand all together. This could have been so cool! Please work on this!

### 1/5 — Worked for one day!!!

*2019-06-10*

I set it up initially with no problems. The next day Alexa tells me the smart plug is unresponsive. I try to open the app and it does not let me sign it. I reinstalled the app again and won’t let me sign it. I threw out the box from the plug so now I’m stuck with this garbage.

### 1/5 — Fix Bugs

*2019-06-10*

No problem in signing up, just issues with pairing. Confirmation email seems to go to the spam folder.

### 1/5 — Can’t make my Account

*2019-06-02*

I’ve tried 5 times in sing up....

### 1/5 — Doesn’t work

*2019-05-12, version 1.3.2*

Doesn’t pair camera

## Most praised reviews (2 highest-rated)

### 5/5 — Southern telecom

*2021-01-15*

I was setting up my new camera and let’s just say I’m not the best at doing that. I called into the office and with immediate help we got the camera up and running ! This camera is great leave it either on my office desk or at home office desk.

### 5/5 — Not sure as why the low ratings!

*2019-06-09*

The app works just fine. I had zero issues in signing up (it lands in spam folder though). Paired in first go. The only issue for which I will return it is the bulb is a mere night bulb. It has no mention of watts on its packaging and no where in app can you change it.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*