# Paddl Ai — 24/7 Hospitality Operations

> 24/7 Hospitality Operations (iPhone/iPad app by Paige Digital Ltd.)

- Source: https://appshunter.io/ios/app/paddl-ai/id6757741873 (this page in markdown: same URL + `.md`)
- Developer: [Paige Digital Ltd](https://appshunter.io/developer/1677599506)
- Category: Business, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 51 MB
- Languages: American English
- Released: 2026-02-17
- Data updated: 2026-10-05
- User reviews in markdown: https://appshunter.io/ios/app/paddl-ai/id6757741873/reviews.md

## What is Paddl Ai?

Your daily operations, sorted.

Paddl Assist is the staff app for UK hospitality teams. Daily food safety records, tasks, your rota and every procedure you need, on the phone in your pocket. Your business needs a Paddl account: £69 per location per month with every feature included, and a 30-day free trial at paddl-ai.co.

DAILY TASKS AND FOOD SAFETY RECORDS
Open your shift to a clear list of what needs doing. Fridge and freezer temperatures, cooking and cooling checks, cleaning routines, delivery inspections. Tick them off in seconds. A reading outside the safe range is flagged there and then, and asks what you did about it, so the record is complete before anyone asks.

YOUR SHIFTS, HOURS AND TIME OFF
See the shifts you are rostered for and clock in from the shift itself. My hours shows the period you are in and whether your manager has approved it. Book time off, including half days. Offer a shift you cannot work and claim one a colleague has offered. Say which days you would rather not work. Managers can approve time off and swaps from their phone.

ASK PADDY, YOUR AI ASSISTANT
Got a question? Ask Paddy. From allergen queries to procedure questions, Paddy searches your own business knowledge and answers in seconds, day or night. Managers can ask Paddy to do things too: log a visitor, raise a maintenance job, add a task, write up the handover. Paddy shows exactly what it is about to do and waits for you to confirm.

SFBB, HACCP AND ALLERGENS
The Safer Food Better Business pack, the HACCP plan and the full allergen matrix are on the app, so the answer is in your hand at the counter instead of in a folder in the office. Natasha's Law labelling information included.

QUICK REPORTING
Accident? Broken fridge? Delivery short? Report it with photos and notes in under a minute. Maintenance jobs assigned to you appear in the task list you already read, with the conversation about the job attached.

LEARN
Training and knowledge in one place. Sign off on training, view your certificates, search procedures and safety guidance, and see exactly what is due.

EHO READY
Compliance status at a glance. SFBB packs, temperature records, cleaning logs and training sign-offs, all organised for when the inspector walks in. Your manager exports the lot as one audit pack.

ELEVEN LANGUAGES
English, Arabic, Chinese, Filipino, French, German, Polish, Portuguese, Spanish, Tamil and Thai. Pick yours in Profile, or let it follow your phone. Arabic reads right to left with the layout mirrored. Dates, times and numbers follow the language you choose.

WORKS OFFLINE
Poor wifi in the kitchen? Complete tasks offline and everything syncs when you are back online. Nothing queued is dropped.

BUILT FOR HOSPITALITY
Every screen is designed for a thirty-second interaction on a busy shift, not desktop software squeezed onto a phone. Used in restaurants, pubs, hotels, cafes, takeaways, nightclubs and event venues across the UK.

Paddl Assist needs a Paddl account. Start a 30-day free trial at paddl-ai.co.


## Version history (last 5 releases)

### 3.12.0 — 2026-09-28

Bugfixes and module hiding/showing

### 3.11.0 — 2026-09-23

Team chat is here.

Every venue gets its own channels, built from your rota, so a new starter is in on day one and anyone who leaves is out the moment their account is switched off. Groups, direct messages, replies, mentions, reactions, photos, video, voice notes, documents, GIFs and polls.

Managers can send a broadcast to everyone, a site, a staff group or a role, and see who has read it. Mark one urgent and it asks each person to acknowledge.

Open shifts are posted where the team already is, and you claim one in a tap. Offer a shift you cannot work and a colleague can pick it up.

Report a fault straight from a message, with the photo already attached.

Shared venue tablets now sign in as a device and staff tap in with a PIN, so check-ins and messages belong to the person actually standing there.

Read a message in your own language with Translate.

Also in this release: quiet hours for notifications, ratings on Paddy's answers, and the Shifts tab stays hidden until your rota is published.

### 3.7.0 — 2026-09-10

- The app speaks your language. Arabic, Chinese, Filipino, French, German, Polish, Portuguese, Spanish, Tamil, Thai and English, chosen in Profile > Language or left to follow the language your device is set to. Your choice follows you to any device you sign in on
- Arabic reads right to left, with the layout mirrored to match
- Dates, times and numbers follow the language you pick
- New Shifts tab, holding the things that were buried on the home screen: your rota, your hours, time off, swaps and availability in one place
- See the shifts you are rostered for and clock in from the shift itself
- My hours shows the period you are in, the ones before it, and whether your manager has approved them. Hours and a status, never pay
- Book time off, including half days at either end of a range
- Offer a shift you cannot work, and claim one a colleague has offered
- Say which days and times you would rather not work. It never stops a manager rostering you, it tells them before they do
- Managers can approve time off and shift swaps on their phone. Until now the notification told you somebody needed an answer and the only place to give one was a laptop
- Approving shows what the person's balance becomes, not just what it is now, and lists the shifts that clash rather than counting them
- Declining asks for a reason, and the person gets it
- Knowledge and Training are now one Learn tab. Everything you had is still in it
- Checking in records where you were, if you allow location access. It never holds up the start of a shift, and it is skipped if you say no
- Maintenance jobs assigned to you appear in the task list you already read, with the conversation about the job on it
- Report a broken room or area, not only broken equipment
- Hand Ask Paddy a document or a photo from your phone
- Talk to a human is a real conversation with the support team now, rather than a message into the dark
- Sites are grouped by region in the location picker, for businesses that use regions
- Search the area and equipment pickers instead of scrolling them
- When something is refused, you see the reason rather than a general failure
- Work submitted with no signal is more reliable: nothing queued is dropped, a report waits for its photos rather than syncing without them, and a sync that gets stuck can be cleared

### 3.6.0 — 2026-07-24

- Number fields accept decimals again
- Shared tablets no longer sign themselves out after 15 minutes idle
- Typing now counts as activity
- The last shift's handover reaches the next one
- An unread handover stays on the home screen
- Read back past shift handovers from Reports
- Task history screen for reviewing past days
- View photos uploaded against a task
- Submitted reports show a "Resolved" status and a confirmation badge

### 3.5.0 — 2026-07-17

- Stay signed in: the app now quietly renews your session while you use it, so "session expired" only appears after a full week of not opening the app
- End-of-day report prompt on check-out, when your business has a check-out rule set up for your role

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## More apps by Paige Digital Ltd

- [ListingGenie](https://appshunter.io/ios/app/listinggenie/id6446372994)
- [PocketParent](https://appshunter.io/ios/app/pocketparent/id6449094113)

All apps by Paige Digital Ltd: https://appshunter.io/developer/1677599506

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-05.*