# Paga - Send, Pay, and Bank — user reviews > 210 indexed App Store user reviews of Paga by Paga Group LTD (UK), rated 4.10/5 from 1,453 ratings. - Source: https://appshunter.io/ios/app/paga-send-pay-and-bank/id1362357426/reviews - App overview in markdown: https://appshunter.io/ios/app/paga-send-pay-and-bank/id1362357426.md - Rating breakdown: 5★ 974 · 4★ 150 · 3★ 76 · 2★ 55 · 1★ 198 ## What do users think of Paga? Overall sentiment: negative **Pros** - 🚀 Fast and reliable - 👍 User-friendly interface - 💳 Seamless transactions - 🔒 Secure platform **Cons** - 🐛 Frequent crashes and bugs - ⏱️ Slow transaction processing - 💰 High service charges - 🔒 Account restrictions and verification issues **Commonly reported bugs** - Login issues - Deduction of funds without transactions - Inability to access account after updates - Delayed or failed transactions **Most requested features** - Improved customer support - Faster fund transfer and withdrawal - Virtual card options - Loyalty/reward program ## Newest reviews (18 of 210) ### 3/5 — Login malfunction *2026-08-10, version 5.0.20* Pressing the login but it isn’t working ### 3/5 — Can’t login *2026-08-08, version 5.0.20* The problem i have with the app is all of a sudden you can’t login in I don’t know why ### 2/5 — Airtime *2026-07-02, version 5.0.18* You guys are thieves I did an airtime twice on that stupid app called Paga and it’s no where to be found I can’t find the invoice on my transaction history and I was debited without being credited my airtime thieves !!!! ### 1/5 — Don’t download you will get scam one day *2026-02-16, version 5.0.11* I have been using this bank app for like two weeks now and today I try to log in to transfer some money but it won’t let me login it will be loading and keep loading it doesn’t let me to access my account ### 1/5 — Big scam *2026-02-12, version 5.0.11* Big scam ### 1/5 — Dumb bank *2026-02-05, version 5.0.10* Yooo my bank isn’t logging in what’s up ….i’ll take my money out of there if this continues like wtf ### 1/5 — Annoying *2026-02-03, version 5.0.10* Ever since I download the app, registered and filled in my NIN, I have been unable to log in again. I don’t even know if I have an account but you guys keep sending me notifications on mail. ### 3/5 — Verification *2026-02-03, version 5.0.10* Why does your verification take time? ### 1/5 — App is hanging *2026-01-28, version 5.0.9* Work on your App it can’t proceed when filling forms and logging in ### 1/5 — No opening anymore *2026-01-02, version 5.0.7* Why is the app not function after upgrading it on my iPhone 7? ### 1/5 — scammer *2025-11-24, version 5.0.6* they blocked my account without reason ### 2/5 — What’s wrong with the app it minimizing automatically *2025-11-22, version 5.0.5* What’s wrong with the app it minimizing automatically ### 1/5 — Transfer *2025-11-10, version 5.0.4* I can’t do transfer it will take me back I don’t know why please I need your help ### 1/5 — Sending money *2025-10-28* I have issues trying to send money whenever I enter the account number and click on the arrow to search for the bank name i will not see it just list of other banks until after some try that’s when the space to search will show is too bad sending money should not be stressful like this **Developer response:** Hi, we are sorry to hear about your negative experience. We would like to investigate this further. Kindly provide us with more information so we can resolve it by reaching out to us at service@paga.com or via WhatsApp at 08099227242. Paga cares! ### 2/5 — Terrible update *2025-10-27, version 5.0.3* This update is good in terms of the the changes but the transaction experience is so terrible, so slow and annoying. Please fix it, I have been using this app since 2020 and I love the app but this new update is bad tbh ### 1/5 — App opening issue *2025-10-26, version 5.0.3* Have been using this app for awhile but I updated it today and since Morning it’s not opening it’s keep sending me out why and I have to pay bills today ### 3/5 — Unable to launch app *2025-10-26, version 5.0.3* Dear Paga Tech Team, Kindly note that I am unable to launch my Paga app after upgrading the app on my App Store Pls what would be the solution? Regards ### 1/5 — Here to steal your information *2025-10-23, version 5.0.3* I signed up on the app. Put all my information, then I hit a roadblock to contact them via email. They are stealing your information be careful. ## Most critical reviews (10 lowest-rated) ### 1/5 — Selfie verification *2026-09-01, version 5.0.21* Please work on your selfie verification. I have tried every steps I could but this is not working ### 1/5 — Bad app *2026-07-25, version 5.0.19* Something about your app won’t let me submit my form after filling it to register. It sucks! ### 1/5 — Is NIN linked phone number a must *2026-07-10* I’m not yet a user but I’ve tried to create a paga account and I end up not finishing bcos you request that I verify the phone number linked to my NIN which I don’t have any more. This after I’ve given you my NIN and done series of other human verification and emails. I think you guys should ease up on the NIN linked phone number verification, I’m sure I’m not the one that dropped off the app bcos of this. **Developer response:** Hi Kennedy, we appreciate your feedback about the verification process for your NIN. Please provide more details so we can assist you better. You can reach us at service@paga.com or on WhatsApp at 08099227242. We are here to help! ### 1/5 — Account restriction *2026-06-24, version 5.0.18* I just used my paga account for few transactions this morning and it fell into restriction without any reason or proper explanation I’ve reached out to the customer service team through mail and it’s not responding please try and rectify my issue ### 1/5 — Transaction pending *2026-05-29, version 5.0.18* I sent money to my friend who is using OPay and is yet to receive the money since 4day ago and I complain and I was told to wait 48 hrs and is over 48hrs and yet I haven’t been refunded ### 1/5 — Taking long time to verify my account *2026-05-29, version 5.0.18* Why is it taking you guys long to verify my account what going on ### 1/5 — Paga are scammers *2026-05-19, version 5.0.16* Paga are not trustworthy ### 1/5 — PayPal *2026-05-01, version 5.0.15* You said you have partnered with PayPal yes for over one month now I’ve been trying to link the PayPal to the so called Paga my screen is rotating for more than 1 hour and I keep trying it won’t let me almost everyday I think you should do better ### 1/5 — Can’t signup *2026-03-19, version 5.0.13* I have been trying to signup and it saying “coming soon” what’s wrong? ### 1/5 — Why do i have to update the app almost 2 times in a day *2026-02-19, version 5.0.12* Sometime i'd need urgent money and would try to login to the account and it always dissappoint....what if i got something i need to pay for and need to use the app....this is really bad and you guyz should work on it coz this has happened to me more than 6 times now ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent *2026-03-26, version 5.0.14* Good app ### 5/5 — Good nice *2026-01-04, version 5.0.7* Special ### 5/5 — Fair *2025-10-23* I can't access my account after downloading the new app it says wrong password and email pls i have money there i need access to it **Developer response:** Hi, thank you for the 5-star rating. we are sorry to hear about your negative experience. We would like to investigate this further. Please note that all our support channels are active. Kindly provide us with more information so we can resolve it by reaching out to us at service@paga.com or via WhatsApp at 08099227242. Paga cares! ### 5/5 — Paga bank *2025-09-06, version 4.4.27* Nice bank 👍 ### 5/5 — Very fast *2025-08-23, version 4.4.27* Fast ### 5/5 — Good so far *2025-07-21, version 4.4.26* Good Keep up the good job ### 5/5 — Faster *2025-07-19, version 4.4.26* No delay ### 5/5 — NICE *2025-07-10, version 4.4.26* Easy to use the app but the charges needs to be adjusted. It’s too high ### 5/5 — Good to use for online transactions *2025-06-24, version 4.4.26* Nice ### 5/5 — The *2025-06-22, version 4.4.26* Thank so much --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*