# PagerDuty

> Digital operations management platform for incident prevention and resolution. (iPhone/iPad app by PagerDuty Inc..)

- Source: https://appshunter.io/ios/app/pagerduty/id594039512 (this page in markdown: same URL + `.md`)
- Developer: [PagerDuty Inc.](https://appshunter.io/developer/594039515)
- Category: Utilities, Business
- Price: Free
- Rating: 4.80/5 from 5,226 App Store ratings · 150 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.0 · 78 MB
- Languages: American English
- Released: 2013-01-24
- Data updated: 2026-08-26
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/pagerduty/id594039512/reviews.md

## What is PagerDuty?

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time.  Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents when seconds matter. Over 12,000 businesses including GE, Vodafone, Box, and American Eagle Outfitters rely on PagerDuty to continuously improve their digital operations.

PagerDuty for iOS allows you to:
* Receive unlimited push notification alerts and set custom sounds for alerts
* Easily access and respond to open incidents (acknowledge, resolve, or reassign)
* View incident details, grouped alerts, and resolution timelines at a glance
* View your on-call timeline and team schedules, and book overrides for yourself or your teammates
* Access a contact list of all users in your account and their contact information
* Create new incidents directly from the mobile app
* Loop in responders for additional help
* Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents

NOTE: A PagerDuty user account is required to use this application. Some features’ availability depends on your PagerDuty plan.

## Key features

- Push notification alerts with custom sounds
- Respond to incidents (acknowledge, resolve, reassign)
- View incident details and resolution timelines
- Manage on-call schedules and team overrides
- Create new incidents and loop in responders
- Execute custom actions on incidents

## What do users think of PagerDuty?

Overall sentiment: negative

**Pros**

- 💡 Excellent integration with various services
- 🚀 Great functionality and all the tools you need
- 👍 Prefer the app to browser version

**Cons**

- 🐛 Font sizing issue
- 🐛 Unable to change alert sound
- 👎 The widget is clutter
- 👎 Stop waking me up
- 👎 Stop review begging
- 👎 Terrible UX
- 🐛 Cannot change settings
- 👎 Missing basic functionality
- 👎 Overpriced garbage
- 🔒 Poor Privacy
- 🐛 Couldn't acknowledge incident
- 👎 Terrible UX
- 👎 Couldn't acknowledge incident
- 👎 Terrible product
- 👎 Couldn't acknowledge incident
- 👎 Crashes on startup
- 🐛 Crashes frequently
- 🐛 Unresponsive after alerts
- 👎 Vibration and sound settings not obeyed
- 👎 App unresponsive after alert
- 🐛 Login Fail
- 👎 Non-functional and non-intuitive
- 👎 Awful
- 🐛 Major bug in update
- 👎 Why change it?
- 🐛 Logs out me every few weeks
- 🐛 Crashes
- 🐛 Crashes
- 🐛 Crashes
- 🐛 Useful...now broken
- 👎 Still buggy
- 🐛 Couldn't acknowledge incident
- 👎 Horrible app
- 🐛 Couldn't acknowledge incident
- 👎 Terrible UX
- 👎 Terrible UX
- 👎 Overpriced garbage
- 👎 Terrible product

**Commonly reported bugs**

- Font sizing issue
- Unable to change alert sound
- Cannot change settings
- Couldn't acknowledge incident
- Crashes on startup
- Crashes frequently
- Unresponsive after alerts
- Vibration and sound settings not obeyed
- App unresponsive after alert
- Login Fail
- Major bug in update
- Logs out me every few weeks
- Crashes
- Crashes
- Crashes
- Useful...now broken
- Still buggy
- Couldn't acknowledge incident
- Couldn't acknowledge incident

**Most requested features**

- Add ability to use custom sound for emergencies
- Add ability to use custom sound for emergencies
- Add ability to put services in maintenance mode
- Improve Resolved Incidents view to show oldest first
- Provide easy way to allow calls/texts during DND

## Recent user reviews (10 of 150)

All indexed reviews: https://appshunter.io/ios/app/pagerduty/id594039512/reviews.md

### 1/5 — Hot garbage

*2026-08-04, version 8.74*

Feels like the 1990s

### 2/5 — Update yet

*2026-08-04, version 8.74*

Still can’t read the ridiculous small fonts. Anyone over 40 work at PD? Maybe test it on them in the middle of the night

### 2/5 — Terrible UI

*2026-07-07, version 8.70.1*

This app was obviously designed by someone who has never actually ever on call and who must have perfect 20/20 vision. We have been forced to move to PagerDuty from another popular service that does the same and ignoring all the other issues that make this service vastly inferior the UI is atrocious. If you are woken up at night and have to actually read what’s on the screen good luck! Even my glasses don’t help at 2am. Event names are truncated so you can’t see the full alert name. Then it's a game of find it in the teeny tiny fields from the rest of the data. There are so many other issues that will probably be ignored, it not the developers fault it's the product design team. There are better alternatives to this product for sure.

### 1/5 — ack button and text is so small

*2026-06-10, version 8.66*

why is the ack button SO SMALL when it is an extremely important thing one needs to find when one is being woken up at an ungodly hour for a very important alert??? why doesn’t the font respond to the native iOS text size increase?? please get a capable UX designer to give your app a proper analysis.

### 1/5 — Sooooo buggy

*2026-06-08, version 8.65*

Uninstalled because of battery drain. Then when I did need to reinstall it won’t accept my MFA credentials, it keeps writing with a code that indicates a password is needed. I don’t get an option to enter a password, I’m setup with MFA and passkeys.

### 1/5 — Let me login with 1password

*2026-04-16, version 8.58*

Let me login with 1password

### 1/5 — Brain dead devs

*2026-03-17, version 8.54*

Devs are doodoo brained

### 1/5 — Trash

*2026-03-16, version 8.53*

This app is trash. Everyone here is forced to use it.

### 1/5 — Font sizing issue

*2025-10-27, version 8.35*

Critical message font size doesn’t adhere to system font preferences (or even an app preference) to make larger - which means poor devs responding to 3am pages cannot read tiny text without stumbling around to find their glasses and waiting for eyes to adjust.

### 1/5 — Unable to change alert sound

*2025-10-22, version 8.35*

Always get this error when trying to change sound in app: 

Error Setting Sound
Sorry, we couldn’t set your sound because we encountered a connection error. Try setting the sound again. 

I’m choosing iOS tones and still no joy. Very annoying. 

I haven’t seen any zero connectivity issues.

## Frequently asked questions about PagerDuty

### What does PagerDuty do?

PagerDuty is a digital operations management platform that helps organizations prevent and resolve incidents quickly. It enables teams to manage alerts, respond to issues, and ensure continuous digital operations.

### What are the key features of the mobile app?

The mobile app allows users to receive push notification alerts with custom sounds, respond to open incidents, view incident details and timelines, manage on-call schedules, and create new incidents.

### Is PagerDuty free to use?

A PagerDuty user account is required to use the application. While the app itself may be free to download, some features' availability depends on your specific PagerDuty plan. The provided data indicates an ad-supported model.

### What devices is PagerDuty compatible with?

The application is available for iOS devices. A PagerDuty user account is necessary to utilize its functionalities.

### Who uses PagerDuty?

PagerDuty is used by developers, IT operations, support, security, and business leaders across organizations of all sizes. It's relied upon by over 12,000 businesses to improve their digital operations and deliver perfect digital experiences.

## Version history (last 5 releases)

### 8.76 — 2026-08-24

What's new in version 8.76:

- We fixed a bug where some users may have seen repeated error banners on the home screen.
- We've been working behind the scenes on stability improvements and laying groundwork for upcoming updates. Stay tuned!

Send feedback to support@pagerduty.com

### 8.75 — 2026-08-11

What's new in version 8.75.1:

Fixed a bug where error messages were incorrectly showing up on the home screen

Send feedback to support@pagerduty.com

### 8.74 — 2026-08-03

What's new in version 8.74:

We've been working behind the scenes on stability improvements and laying groundwork for upcoming updates. Stay tuned!

Send feedback to support@pagerduty.com

### 8.73 — 2026-07-27

What's new in version 8.73:

- We redesigned error and status notifications to be cleaner, clearer and less intrusive.
- Notifications no longer crowd the screen when several appear at once.
- Fixed an issue that could cause unexpected text to appear in some error messages.

Send feedback to support@pagerduty.com

### 8.71 — 2026-07-13

What's new in version 8.71:

- We've been working behind the scenes on stability improvements and laying groundwork for upcoming updates. Stay tuned!

Send feedback to support@pagerduty.com

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## More apps by PagerDuty Inc.

- [PagerDuty for Intune](https://appshunter.io/ios/app/pagerduty-for-intune/id6692634129)

All apps by PagerDuty Inc.: https://appshunter.io/developer/594039515

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*