# Painting Recognition - ArtScan — user reviews > 41 indexed App Store user reviews of Painting Recognition by Hanva,LLC, rated 3.60/5 from 70 ratings. - Source: https://appshunter.io/ios/app/painting-recognition-artscan/id6630371903/reviews - App overview in markdown: https://appshunter.io/ios/app/painting-recognition-artscan/id6630371903.md - Rating breakdown: 5★ 40 · 4★ 5 · 3★ 1 · 2★ 2 · 1★ 22 ## Newest reviews (12 of 41) ### 2/5 — buggy *2026-07-26, version 5.6.0* Would not upload selected image from photos and crashed repeatedly. ### 1/5 — Don’t Buy *2025-05-18, version 3.11.0* WORTHLESS. This app is a joke and worthless. Don’t buy it. Thought I would have 3 day trial but went to cancel and still got charged for a year. You can’t even search for an artist to review. ### 4/5 — Die App macht, was sie verspricht … *2025-03-23* … und ist insofern eine ganz nette Bereicherung für den Museumsbesuch, wenn dort die Bildbeschriftungen mal wieder etwas sehr spärlich sind. Zu hoffen bleibt, dass die Erkennung mit der Zeit auch für die Bilder immer besser wird, die nicht zu den Top 100 der berühmtesten Künstler gehören. Wünschenswert wäre, wenn das Ganze nicht nur via Camera, sondern auch mit Bildern aus der Fotomediathek funktionieren würde. Also weiter so … **Developer response:** Thank you for taking the time to leave a review! We really appreciate your suggestion about including less famous artists. We love discovering new art and hope that our recognition capabilities will evolve in the future. Also, you can already import a photo from your gallery, when the camera capture screen appears, simply tap the left icon. We’ll work on making this feature clearer. Thanks again for your valuable feedback! ### 1/5 — H Matisse painting *2025-02-21, version 3.5* I have a Matisse and did not recognize. One star for me ### 1/5 — Bugs *2025-02-19* Mets facilement ERREUR ??? **Developer response:** Merci pour votre retour. Nous sommes désolés que vous ayez rencontré des erreurs. Ça peut parfois arriver en raison d’une connexion internet instable ou d’une photo de qualité insuffisante (mauvais éclairage, angle, etc.). Assurez-vous de prendre une photo bien éclairée et de haute résolution, et de disposer d’une bonne connexion. Nous travaillons en permanence à améliorer notre application et restons à votre disposition si vous avez d’autres questions ! ### 1/5 — Bad *2025-01-17, version 3.3.0* Required this review for the app to continue working. ### 1/5 — Unlimited? *2025-01-16, version 3.3.0* How to get the unlimited option? ### 1/5 — Tried to subscribe *2025-01-15, version 3.3.0* Always closed when I tried to get premium ! ### 1/5 — Needs Further Development *2025-01-15* So far, it hangs. Long wait time when any feature is selected. Just does not work when pressing camera to take a picture. Unfortunately I think it was released prematurely. Broken app. **Developer response:** I’m sorry you’ve had such a frustrating experience. We’re aware of the performance and camera issues and are working on a fix. I appreciate you taking the time to let us know, and I understand it feels premature. Thank you for your patience, and I hope you’ll give the app another try once we’ve addressed these problems. ### 1/5 — Not impressed *2025-01-15, version 3.3.0* App won’t even allow me to try it without giving a review first, so can’t speak to how well it actually works. What’s more, they had a promotion for lifetime at $0 and it was extremely hard to find. It was hidden in gray (“Lifetime”) at bottom right of Premium page with the monetary buy buttons on big blue buttons, all of which you’d never see if you missed the tiny gray “skip” link on the opening flash page that only shows regular pricing. When someone complained here about it, devs “apologized” that user “pushed the wrong button”. Shady at best. Would recommend to avoid. ### 1/5 — Disappointed to see awful AI images during onboarding of a traditional art-centric app *2025-01-15* The app has a pop up redirecting you to review that you cannot dismiss the moment you get through onboarding. So I find myself here trying to review an app I haven’t used. So my experience is not favourable as my limited time with it has had only the two issue listed above and nothing more. **Developer response:** I’m really sorry about that pop-up. It’s certainly not our intention to push you to review before you’ve had a chance to explore the app. I appreciate you taking the time to share your thoughts, and I’ll make sure we fix this so you can try everything out first. Thank you for your patience and honest feedback—hopefully you’ll give the app another look once we’ve made these improvements. ### 1/5 — 垃圾 *2025-01-15* 别上当 **Developer response:** 很抱歉给您带来这样的感受。我们已经修复了之前出现的问题，希望您愿意再给我们一次机会。如果再次使用过程中还有任何困扰，欢迎随时告诉我们。谢谢您的反馈！ ## Most critical reviews (10 lowest-rated) ### 1/5 — Not useful, intrusive, hard to use *2026-07-14, version 5.6.0* Not easy to use, not a very broad knowledge of art ### 1/5 — Tell me something i dont know *2026-07-12, version 5.6.0* So far its a basic app with basic information ### 1/5 — Bad App!!!! *2026-07-04, version 5.6.0* Useless! ### 1/5 — Needs to be improved *2026-06-19, version 5.5.0* Just regenerated the information that I had provided and didn’t give me new details regarding the painting. ### 1/5 — Absolutely a wast of money. *2026-06-11, version 5.5.0* I scan 4 paintings from well known artists that basic google ai located in seconds and this app couldn’t fine anything at all. I will be disputing the scammer charge! ### 1/5 — Worse than google sesrch *2026-06-11, version 5.5.0* None of the paintings I scanned is found by app while google is giving fast and accurate results. Sound not recommend subscribing ### 1/5 — Potential *2026-06-07* Einen van Gogh zu erkennen ist keine Meisterleistung Training für die KI wäre toll ansonsten ist es abzocke **Developer response:** To resolve any issues quickly, please go to hanva.us and click 'Contact Us'. ### 1/5 — Horrible *2026-06-02, version 5.5.0* No matter what photo or signature I up load it asked for a different angle. Or just don’t upload the photo. Waste of my time ### 1/5 — Terrible doesn’t work *2025-10-07, version 3.22.0* This app is horrible it couldn’t identify any of my artwork paintings by Dali. Gertrude Abercrombie I even tried a modern painting by Fred Stonehouse nothing ### 1/5 — Paywall *2025-09-04* Sigh. **Developer response:** Thanks for your feedback. The scan feature is clearly indicated as part of the premium version in the App Store description and inside the app before purchase. I understand paywalls can be frustrating, but they help support ongoing development and improvements. If you have suggestions on how pricing or messaging could be clearer, I’m always open to feedback. ## Most praised reviews (10 highest-rated) ### 5/5 — Utile *2026-03-12* Le mode aléatoire est vraiment sympa …. J’ai découvert pas mal d’ouvres intéressantes **Developer response:** Nous sommes heureux de l'apprendre. Merci pour votre review ### 5/5 — The number one art scanner *2026-01-16, version 4.5.0* I’ve tried a lot of art scanner apps and this one is simply the best. ### 5/5 — Great app for identifying paintings *2025-12-11* This app is very useful. I used it to identify several artworks I’d been gifted where I wasn’t sure of the artist. I like that it keeps a log of what paintings you’ve scanned. The developer is responsive and helpful and nice. Highly recommended. **Developer response:** I’m really happy the app helped you identify your artworks and that you’re enjoying the scan history feature. Your kind words truly mean a lot and motivate me to keep improving the app. Thanks again for your support! ### 5/5 — Top *2025-10-14* Top **Developer response:** Thank you so much for the review ### 5/5 — Great! *2025-01-16* Let me learn a lot of knowledge! **Developer response:** We are glad to hear the app is useful to you. Thanks for sharing ### 5/5 — Great *2025-01-16, version 3.3.0* Love this ### 5/5 — Just got Premium from App Advice *2025-01-16* Looks interesting Will update when I use it. Will give 5* for now for being free 👍🏼 ### 5/5 — good *2025-01-15* good **Developer response:** Thanks for the note ### 5/5 — Nice app *2025-01-15, version 3.3.0* Nice ### 5/5 — Merci 🙏🏻 *2024-11-30* Merci pour le Lifetime !! **Developer response:** Enjoy and Let *The Starry Night* inspire you 🙏 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*