# Paisano's — user reviews > 28 indexed App Store user reviews of Paisano's by Paisanos Franchise System, Inc., rated 2.30/5 from 51 ratings. - Source: https://appshunter.io/ios/app/paisanos/id1598336058/reviews - App overview in markdown: https://appshunter.io/ios/app/paisanos/id1598336058.md - Rating breakdown: 5★ 13 · 4★ 1 · 3★ 3 · 2★ 4 · 1★ 30 ## Newest reviews (10 of 28) ### 1/5 — App is terrible — ordering from Vocelli’s from now on. *2022-05-21, version 1.2.151* I would give it a “0” if I could. It promises 50% off your first order with the app and then doesn’t do subtract it. And the local store wouldn’t make it right Sorry Paisano’s, I’m ordering from Vocelli’s from now on. ### 1/5 — Terrible *2022-05-21, version 1.2.151* They tell you if you download the app, you get 50% off. That is a complete lie. I downloaded the app and tried to use the coupon, it wouldn’t let me. I tried several times. So they lie to you to get you to download their app. Lying to customers? Really? I will stick with Dominos. ### 1/5 — doesn’t work :. *2022-05-16, version 1.2.151* Couldn’t get it to work. :/ wouldn’t let me log in with my credentials that works on the website. ### 1/5 — Use the website *2022-05-14, version 1.2.151* This app is literally a wrapper off the site except they put zero effort into making sure it worked well. Stay away and just use their main website. They try to get you to use the app by offering an app discount except it’s glitchy to place an order ### 1/5 — Horrible *2022-05-13, version 1.2.151* So many banners I couldn’t even see my cart items The checkout process didn’t make me feel very secure either ### 1/5 — Almost not terrible *2022-05-13, version 1.2.151* Selecting the pizza was easy. But finding out which restaurant delivers was not. Also, could not actually place my order. (The button to order didn’t work and I had to get my my computer in the end) I had hoped this app would be better than the previous version. But it’s still garbage. Don’t bother with it. ### 1/5 — Login issues *2022-04-18, version 1.2.151* Won’t let me sign in. My former credentials were fine but was told to delete the old app for a new one. Plus the points I accrued with rewards attached. ### 1/5 — Terrible *2022-04-13, version 1.2.149* Hard to navigate and then I try to place an order. I add one of the specials and have it in my cart and then when I go to check out it says the coupon is not available (which it should be available). Please reach out to me for any more details/screenshots if desired. ### 1/5 — Can’t even log in *2022-03-31, version 1.2.143* Might be a brilliant app but I guess I’ll never know because I can’t log in even though the same credentials work on the website just fine. ### 1/5 — Failure once again *2022-03-13, version 1.2.143* Why can’t this company hire an IT company that actually knows what they are doing. Still cannot login with the same credentials that I just used on my computer to order a pizza. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible App *2026-08-14, version 2.0.1* Incredibly hard to navigate, and it didn’t get my order after all the time I started trying to get my order in the app ### 1/5 — It doesn't even work *2025-11-30, version 1.2.198* 👎🏼 ### 1/5 — Great food but a terrible app *2025-11-27, version 1.2.198* Can’t event order from it. Just don’t have an app and stick to online. Goods great though! ### 1/5 — DONT BOTHER *2025-09-08, version 1.2.198* App is constantly erroring out, cannot find any addresses. Oftentimes the promo codes advertised on the app do not work either. Take your business ELSEWHERE ### 1/5 — App if apps were made in 1994 *2025-02-09, version 1.2.197* Good luck ordering. You’ll need it. ### 1/5 — Held together with bubblegum *2023-08-19, version 1.2.177* Obvious this app is just their website wholesale ripped and pasted, and it expectedly doesn't work as a result. ### 1/5 — App is garbage *2022-08-20, version 1.2.168* Does not default to the correct store and constant times out. Useless. I’ll just get my pizza elsewhere. Not worth the headache. ### 1/5 — App is glitchy *2022-07-24, version 1.2.159* Might aswell order from the website ### 1/5 — Not absolutely horrible but feels like it was never tested *2022-05-29, version 1.2.159* A positive, it has a sign in and keeps track of your orders. Yes this is a positive due to the amount of issues this app does have. Even though you’re signed in, it will constantly default to Leesburg store no matter how far away you live or your present location. No “find store closest to my location” option. This would be hugely beneficial to the above issue. When you make a payment, you are redirected to another site to make payment. May be a budget issue but when you’re brought back, once again, you’re ordering from the Leesburg store and not the one you keep changing it to. Go to track your order, it says you don’t have any open orders. Why? Because once again it’s defaulted to the Leesburg store and not to open or previous orders. I think we have a theme here folks. The overall design is bland and that’s not necessarily a bad thing. Sometimes basic is better. This just looks clunky though. Overall, and I REALLY hate saying this, the inefficiency of the app and overall experience of the order makes me not want to bother again. Especially since I live 20 minutes away. I only ordered today because of the $5.99 large pizza deal and probably won’t again for a very very long time. For the developers and others in charge, ease and convenience will drive repeat business. This mess will probably drive others like myself away. I was originally going to give two stars but the more I wrote, the more I felt like it needed a one star. ### 1/5 — Terrible *2022-05-28, version 1.2.159* This app does not expand to full screen for an iPad and is not intuitive in the least bit. It appears to have been designed by a grade schooler. Please invest some money in a good app developer. ## Most praised reviews (8 highest-rated) ### 5/5 — Paisanos Pizza app *2023-06-13, version 1.2.177* New app is great ### 5/5 — Works Fine *2022-05-15, version 1.2.151* Just submitted our first order through the new app. Everything went smoothly. ### 3/5 — A Little Wonky Here & There But... *2023-11-27, version 1.2.181* The app works faster than the webpage. The payment system is awkward but works. I think it's worth the download. ### 3/5 — Payment Options Need Improvement *2022-12-07, version 1.2.172* Please add Apple Pay! ### 2/5 — Cannot log in *2026-08-17, version 2.0.1* There is no option to login in with Apple ID in this new update, and I am not receiving email for forget password, therefore I have no access to my account of 5 years of activity. Have coupons to redeem soon as well. ### 2/5 — What’s the point *2024-11-20, version 1.2.197* Of having the option to show nearby stores if you are unable to modify the slider because it’s set at 5 miles and you receive an error that won’t let you change it? ### 2/5 — Pizza is great – app is hot garbage *2024-08-09, version 1.2.189* The number of times I’ve canceled ordering from Paisano’s because the app is incredibly unfriendly is high. Their food is fantastic – and is almost worth the frustration. ### 2/5 — Fix these or hire a better app maker *2022-06-09, version 1.2.159* 1. APP should automatically find where I can order from (unless I override that feature.) 2. If I have to change location, don’t delete my order. 3. I need to be able to copy and paste credit card number. If I leave screen, app deletes what I have already filled out and I have not memorized card number. 4. Apple Pay please… --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*