# Paisley Grace — user reviews > 15 indexed App Store user reviews of Paisley Grace by CASTLEROCK ECOMMERCE, LLC, rated 4.84/5 from 617 ratings. - Source: https://appshunter.io/ios/app/paisley-grace/id1534810792/reviews - App overview in markdown: https://appshunter.io/ios/app/paisley-grace/id1534810792.md - Rating breakdown: 5★ 572 · 4★ 19 · 3★ 8 · 2★ 4 · 1★ 12 ## What do users think of Paisley Grace? Overall sentiment: mixed **Pros** - 👍 Easy navigation and user-friendly interface - 📹 Helpful fit videos showing sizing and material details - 👗 High-quality clothing with excellent fit for plus sizes - 🚀 Quick shipping and fast delivery - ⭐ Exceptional customer service and support - 💳 Rewards program (Paisley Perks/Points) for purchases - 📱 Live shopping feature with real models - 🎯 Availability checker for sizes - 🛍️ Purchase history notifications - 💝 Genuine, caring company culture **Cons** - 😞 Recent app update reduced user-friendliness - 🎨 UI and graphics need improvement - 🔍 Limited product selection visible on app vs. browser - ❌ Confusing interface after redesign - 📞 Difficult to find customer service contact options **Commonly reported bugs** - Purchase history not displaying correctly - Paisley Perks/Points not showing in account - App not showing all available inventory - Login/account sync issues **Most requested features** - Restore previous app version functionality - Improve UI/graphics design - Display full product selection on app - Make customer service contact more accessible - Restore or clarify Paisley Perks/Points visibility ## Newest reviews (1 of 15) ### 5/5 — Paisley Grace App *2020-10-17, version 2.6.20* You did a great job on the new app. It is user friendly and so easy to see what sizes are available. Also, easy access to the videos from past sales. Absolutely love Paisley Grace Boutique and the ladies who work there. Linda you have a fantastic team of workers who do their job so well and are so personable. Heather thank you again for helping me signing into the new app. Thank you for being there for us 🥰 ## Most critical reviews (10 lowest-rated) ### 1/5 — New app…boo! *2023-04-20, version 3.1* I have loved PBG for a long time-and the app previous to this one was amazing! This new edition is not user-friendly at all. So disappointed to find they’ve changed it. ### 1/5 — I want the old app back *2020-11-01, version 2.6.20* Sorry, but this new app doesn’t do it for me. I have to go into my browser to see what you actually have to shop from as all your selection is not available on the new app. And where are my Paisley Points? I’ve been shopping with PG for several years, but considering closing the door after this change. ### 2/5 — App update went a step back *2025-06-20, version 14.0.50* Not as user-friendly. UI & graphics need attention. ### 3/5 — Confusing *2021-09-03, version 2.10.0* I used to love this store, but don’t understand the app now. It says I have not purchased anything, AND I don’t see my Paisley Perks. Have they gone by the wayside? I don’t see a way to contact customer service either. 🤷🏼‍♀️😩 ### 5/5 — Great App!! *2024-04-23, version 13.8.30* I love the ease of using this app! Navigating and switching back and forth to different items is so easy. The fit videos are SOOOO helpful! From the sizing to the material it’s helps making purchases so much helpful! Be able to see if your size is available is also very helpful and the best part is if you have previously purchased the item, the app notifies you that it was previously purchased and when you purchased it. How awesome is that?!! Paisley Grace Boutique has a customer for life!! ### 5/5 — Best tops for Plus Sizes *2023-04-20, version 3.1* I love this boutique. I have looked for years for tops that do not shrink to be too short on the first wash. Paisley Grace Boutique cares about plus size women. The clothes are modeled by real women that tell and show how their clothes fit. I may live in Tennessee, but almost ask of my tops and dresses come from this boutique in Texas! ### 5/5 — My Favorite Boutique! *2023-04-14, version 3.0* I have been ordering from Paisley Grace for a while and love it! ### 5/5 — The best boutique out there! *2023-04-10, version 3.0* Great customer service, sales, and adorable clothes and accessories! ### 5/5 — Empty Pocketbook Here *2023-04-10, version 3.0* I love Paisley Grace because of the genuine people they are. They just seem like good people. They provide except customer service and truly care about their customers. The products are amazing and top quality. That’s why I have an empty pocketbook (which is from Paisley Grace btw)! ### 5/5 — Love Love Love *2022-12-04, version 2.20.49* Great boutique. Quick shipping. Fantastic customer service. Love the app and live shopping. Highly recommend. ## Most praised reviews (4 highest-rated) ### 5/5 — The Best Online Boutique!!! *2020-11-11, version 2.6.20* Purchased various items from the beginning. Always great service, customer friendly, and cute products reasonably priced. A customer for life. Cheryl- Clermont, Florida ### 5/5 — Fabulous *2020-10-31, version 2.6.20* Have been shopping here for a few years and love it! Cute clothes, good quality and fairly quick shipping. And the points you earn is great to help with purchases! Great shopping therapy only complaint is that it gets me in trouble with the hubster 🙃 ### 5/5 — App Usage *2020-10-24, version 2.6.20* Very easy for someone my age to use. Enjoyed seeing it live on models. ### 5/5 — Love the App!! *2020-10-17, version 2.6.20* So easy to use and navigate! Great job PGB!! It is fabulous!❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*