# PAJ Portal v2 — user reviews

> 159 indexed App Store user reviews of PAJ Portal v2 by PAJ UG (haftungsbeschränkt), rated 4.00/5 from 57 ratings.

- Source: https://appshunter.io/ios/app/paj-portal-v2/id1554462332/reviews
- App overview in markdown: https://appshunter.io/ios/app/paj-portal-v2/id1554462332.md
- Rating breakdown: 5★ 31 · 4★ 10 · 3★ 7 · 2★ 2 · 1★ 7

## What do users think of PAJ Portal v2?

Overall sentiment: positive

**Pros**

- ⭐ Reliable and accurate tracking
- 🔒 Robust security features
- 📊 Detailed trip history and analytics
- 🛠️ Excellent customer support
- 🔋 Long battery life
- 🗺️ Precise geolocation
- 🤝 Seamless integration with app

**Cons**

- 🐛 Occasional app crashes and bugs
- ⏱️ Slow location updates in some cases
- 💰 Subscription costs may be high for some users
- 🌐 Limited functionality for US users (e.g. no miles support)
- 🔔 Notification issues (e.g. not waking up device, delayed alerts)

**Commonly reported bugs**

- Login/password reset issues
- Inconsistent location tracking
- Sync problems between app and device
- Compatibility issues with newer OS versions

**Most requested features**

- Add critical alerts and notifications
- Improve map interface and customization
- Introduce widget support for quick access
- Enhance offline tracking capabilities
- Provide more language and regional support

## Newest reviews (12 of 159)

### 4/5 — NEEDS UPDATE

*2026-07-22*

Too slow needs to be refreshed and updated

### 2/5 — Not for USA users

*2025-12-04*

There’s no way to change the units from kilometers to miles.   This is the first app I’ve seen with this limitation.  I don’t understand why the devices are sold in the US if the app doesn’t support the local units of distance.  App is very clunky.  You have to pay for a subscription before you can even access the app.

### 3/5 — Falla en ocasiones

*2025-09-21, version 2.5.21*

En términos generales me gusta. Pero en muchas ocasiones la app se queda bloqueada y no carga . Si no fuera por eso le pondría las 5⭐️

### 3/5 — Fahrtenbuch verbesserungswürdig

*2025-08-18, version 2.5.19*

Ich nutze die App mit dem Tracker nun fast 2 Jahr hauptsächlich als Fahrtenbuch. Hierbei ist die App weniger intuitiv und die typischen Strecken (Arbeitsweg) werden in der Regel nicht richtig und nicht automatisch zugeordnet. Auch die Dienstfahrten zu Kunden oder für Einkäufe sind wenig intuitiv einzutragen. Tankfahrten oder Tankstopps habe ich bisher überhaupt nicht verstanden. Unverständlich ist auch, warum der Tracker erst bei Bewegung trackt und nicht beim Einschalten der Zündung. Somit sind die Startpunkte oft falsch. 
Ich hatte zuvor den Ryd (ehemals Tanktaler) Tracker. Dort hat alles super geklappt. Leider haben die den Tracker und das Fahrtenbuch eingestellt. 

Also, kurz, hier ist noch Luft nach oben.

### 4/5 — New Password Required

*2025-08-15, version 2.5.18*

Happy with the app for tracking my wayward dog but annoyed that the upgrade on Wednesday included more stringent password requirements. Login just failed with wrong password as my existing password didn’t meet the new criteria. Had to go through forgotten password rigmarole. This was not good as it happened when I was in the middle of a wood with dog off the lead! Why didn’t they email their customer base to forewarn?

### 5/5 — Widget

*2025-08-12, version 2.5.18*

Sarebbe bello se riuscireste ad inserire sulla app la possibilità di inserire un widget per avere a primo colpo d’occhio la posizione del veicolo.

### 3/5 — un peu déçu.

*2025-07-27, version 2.5.17*

Deja mon véhicule a mon domicile est localisé dans le lotissement derrière chez moi à plus de 50m !!! et qui n’existe que depuis 2 ans !! pourquoi pas à mon adresse précise !! 
Ensuite pourquoi le mail de notification de l’alerte arrive plus de 8h après l’événement qu’il est sensé signaler ! bien sûr avec un réseau internet parfaitement fiable tout ce temps !!

### 3/5 — Solving a problem in the application

*2025-07-08*

Hello, my friend. I am using one of your products and I am from Iraq and I was faced with the problem of the map of Iraq showing neither the landmarks nor the names of the provinces ..I hope that the application supports the Arabic language

### 5/5 — Ottima

*2025-07-02, version 2.5.17*

Lo uso da 2/3 anni per adesso molto intuitivo fa il suo dovere le notifiche su iPhone arrivano l’unica cosa che non arriva le notifiche banner sarà un bug oh del app oh del iPhone spero nel prossimo aggiornamento ios 26 a settembre risolvano , perché x farmi arrivare le notifiche devo mettere avvisi importanti (recapita sempre )

### 5/5 — Schnell und unkompliziert

*2025-06-25, version 2.5.17*

Schnelle und einfache Installation! Wenige schritte und fertig

### 5/5 — Gracias

*2025-05-23, version 2.5.13*

Tenía serias dudas sobre este rastreador. Después de llevar 2 meses probándolo por el monte, ciudad y campo he de decir que cumple perfectamente mis expectativas. 

Es más… localicé a mi perro en un momento de despiste de ambos en el punto exacto. 

La asistencia técnica es espectacular… al momento vía WhatsApp te solucionan si el dispositivo no coge red. 

No tengo ninguna pega. 

Y soy un usuario real. Y mi perro se llama Salvador Bernstein … podéis encontrarlo en RRSS y vosotros mismos podéis comprobar lo que aquí he escrito. 
Gracias y abrazos

### 5/5 — Widget

*2025-05-22, version 2.5.13*

Applicazione molto belle, però sarebbe il massimo se si potrebbe creare un widget così a colpo d’occhio avrei sotto controllo il veicolo.

## Most critical reviews (10 lowest-rated)

### 1/5 — useless after one month

*2026-01-29*

became useless after month, I paid in advance for a full year but after one I’m trying to sign in that my credentials don’t match, that is crazy. I tried resetting but I get no link to do so. There is no support phone number for the USA. The service is not even accurate the time that was up, gps was off by approximately 300 feets, sometime showed tracker a location when the item I was tracking was not even there. I this time I can’t recommend this service due to the lack of customer support, I emailed them thru Facebook messenger and get no replied either. For the amount of money this service cost there should someone available to help but I got nothing.

### 1/5 — Not working

*2025-11-21*

It just made me update to the new version, and now it won’t work at all. I’ve tried logging in and it tells me my info is incorrect. So I tried resetting my password and I entered my email and it’s not working. It won’t even send me a reset link. I know I have the correct email because I have past emails from the PAJ in my inbox. Total waste of money and time. If this isn’t fixed fast, I won’t be renewing my subscription.

### 1/5 — Don't buy it

*2025-10-06*

Very bad every time loading loading loading and then nothing coming up very bad

**Developer response:** Thanks for reaching out. Sorry for the inconvenience caused. Could you please provide the details?. We are happy to help.

### 1/5 — Bad service

*2025-09-19*

Very bad service and too slow sometimes lost connection and they sent me a message we are lost connection always do that

**Developer response:** Thanks for reaching out. Sorry for the inconvenience caused. Could you please provide the details?. We are happy to help.

### 1/5 — Poor

*2025-08-08, version 2.5.17*

Have 3 finders. So disappointed that this app won’t work when I need it to. Password reset has had me going in circles. Having 3 subscriptions already set up, I’m rather hesitant now to commit to the three remaining ones to be set up

### 1/5 — Da rivedere

*2025-06-27, version 2.5.17*

Dopo l’ultimo aggiornamento l’app non rileva più gli spostamenti.

### 1/5 — Falla mucho

*2025-05-29, version 2.5.13*

Desde hace dos semanas no me deja acceder a la aplicación para monitorear

### 1/5 — non funziona

*2025-05-28, version 2.5.13*

non funziona

### 1/5 — Está fallando

*2025-05-22, version 2.5.13*

Estaba bien, recientemente falla

### 1/5 — Too slow

*2025-05-16*

Too slow and update slow two

**Developer response:** Thanks for reaching out. Sorry for the inconvenience caused. Could you please provide the details?. We are happy to help.

## Most praised reviews (10 highest-rated)

### 5/5 — Amazing..

*2026-07-03*

Amazing product and works great!  Great battery life and even purchased a 2nd tracker!

### 5/5 — One of the best and most reliable tracking system out there.

*2026-01-09, version 2.5.28*

After my first device worked so well. I ended up installing in both cars and a boat. The subscription fees is well worth not having the headache if the car is stolen. My neighbors boat got stolen in the middle of the night. My boat sends a loud alarm to my phone if it leaves a geofenced area around my street. I have three hidden and permanently wired units so no battery issues. I’m very pleased and would recommend it to anyone who doesn’t want to loose their vehicles to scum bag thieves.

### 5/5 — sein Geld wert 👍🏽

*2025-10-04, version 2.5.23*

habe den Salind 01 seid Jahren an meiner Ryker und die paar € im Jahr sind allemal das Geld für so viel Zuverlässigkeit wert. Der Austausch von 2G auf 4G hat ohne Probleme geklappt und das auch noch kostenfrei, weiter so 👍🏽

### 5/5 — Zuverlässig & Genau

*2025-10-02, version 2.5.23*

Nutze mehrere GPS Tracker von PAJ seit ü10 Jahren. Davor mehrere getestet, aber zum Schluss war die Genauigkeit und Preis/Leistung von PAJ  ausschlaggebend.

### 5/5 — Best I’ve used

*2025-09-28*

This works flawlessly. I have been using their trackers for years and I can’t say enough good things.

### 5/5 — Buen sistema de geolocalización

*2025-09-27, version 2.5.22*

Es muy buena app y están constantemente actualizado y mejorando la aplicación.   El servicio post venta es magnífico y atienden la garantía perfectamente y sin problemas.

### 5/5 — Nice app

*2025-09-09, version 2.5.21*

It works really well

### 5/5 — Optimal

*2025-09-03, version 2.5.21*

Ich nutze einen Tracker für mein E-Bike. 
Standort Daten sind sehr genau. Die Alarmfunktion funktioniert einwandfrei! Akkulaufzeit jetzt schon über 3 Wochen.
Genau das was ich gesucht habe. Auch die Abo-Modelle sind akzeptabel! App einfach zu bedienen und übersichtlich.
Vor allem der Kundenservice ist hier besonders hilfreich und zuverlässig!
Also rundherum sehr zu empfehlen!

### 5/5 — Excelente y preciso.

*2025-08-29, version 2.5.20*

Llevo más de 4 meses con el dispositivo, por el precio esperaba algo básico, supero mis expectativas, el dispositivo es muy robusto, la batería dura 1 mes, la ubicación en mi caso ha sido muy precisa. Lo que más me gusta el sistema de alertas y zonas de control. Con las alertas Audibles puedo saber solo con el tono cuando sale o entra en mis zonas marcadas sin tener que ver el celular. El registro de los viajes igual muy completo, la renta mensual mucho más barata que los planes básicos de datos de otros proveedores. 100% recomendable .

### 5/5 — Problème remonter d’alerte

*2025-08-16, version 2.5.18*

Plus aucune remontée d’alerte depuis deux jours, pourtant rien a été modifié dans les paramètres, peut être dû à la dernière mise à jour.. sinon très bon produit en ma possession depuis un an mais ce manque d’alerte est gênant en cas de vol du véhicule .

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*
