# PalCare Mobile

> Mobile alert and response system for senior living communities. (iPhone/iPad app by PalatiumCare, Inc..)

- Source: https://appshunter.io/ios/app/palcare-mobile/id1560422534 (this page in markdown: same URL + `.md`)
- Developer: [PalatiumCare, Inc.](https://appshunter.io/developer/1560422536)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 3.52/5 from 21 App Store ratings · 7 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.1 · 88 MB
- Languages: English
- Released: 2021-06-04
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/palcare-mobile/id1560422534/reviews.md

## What is PalCare Mobile?

As the population of seniors in the US continues to grow, senior living communities are tasked with ensuring timely response and care for their residents. PalCare has proven that the adoption of its mobile alert app does just that. Senior Living communities that use PalMobile respond to emergency alerts 20% faster than those who use old school alert methods, such as pagers and radios.

With PalMobile, senior living operators can:
• Access on Wi-Fi or cellular networks
• Customize escalation profiles
• Replace pager systems, reducing the number of caregiver devices
• Create robust reports for caregiver accountability
• Manage zones to connect caregivers with relevant alerts from their floors or units

How PalMobile Works:
• Works on Wi-Fi or cellular networks
• Zones: choose which caregivers receive alerts from individual wings, floors, or apartments
• Mobile App Stages:
o Alert: Resident needs assistance or help
o Acknowledge: Caregiver has accepted the alert and is enroute to the resident
o Arrive: Caregiver has arrived at the resident and has cleared the device
o Complete: Caregiver has completed care and is leaving the resident

About PalCare:
PalCare provides emergency alert solutions to the senior living industry. From alert through resolution, the PalCare platform empowers caregivers to deliver the most effective care possible when residents need it most. The system directly supports the most reliable emergency call systems, customized reporting tools and easy-to-use staff communication tools. PalCare is trusted by over 130,000 residents nationwide – reducing risk, improving outcomes, and allowing for an overall better senior living experience.

Need Help?
For responsive and helpful support, contact us at support@palcare.com

## Key features

- Real-time emergency alerts
- Customizable escalation profiles
- Zone-based alert management
- Caregiver accountability reporting
- Replaces pager systems
- Works on Wi-Fi or cellular

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/palcare-mobile/id1560422534/reviews.md

### 2/5 — Crashing

*2026-06-13*

It keeps logging me out and crashing. It’s not just on my phone but the work phone to. The other workers who have down loaded the app on their phone has also complained about it. Even when I log out of the app it still keeps paging somehow. It’s just weird. I just Don’t like it. I uninstalled it and reinstalled it. it also has been upgraded I don’t know what to do now.

### 4/5 — Needs logout bug fix for iPhones

*2026-05-23*

My main concern is that even after I clock out to go home, completely logout of PalCare AND close the app - I STILL continue to get all the notifications as if I were still  logged in. PLEASE fix this ASAP! Hearing the same non stop notification for 12hrs straight is overstimulating enough…I don’t enjoy having to continue hearing them even after my shift ends and I’m at home & trying to sleep! Aside from that and how insanely fast it drains my phone battery, the app serves its purpose while on the clock. If I could add any other suggestions, the only 2 things I could think of would be to 1.) Make it possible to only get notifications for the specific unit we are working on, rather than getting them for every client in the entire building. (That would help our phone batteries not drain so fast) and 2.) Consider changing or adding some new notification sounds once in awhile. Idk about everyone else, but after years of hearing the same few different sounds constantly - I would be grateful for something new lol

### 1/5 — Annoying

*2025-02-20*

Something happened to this app. It no longer works. Just loads forever.

### 2/5 — No push notifications for alerts

*2024-02-16*

Can only see alerts in the app itself but it does not notify me when an alert happens when I’m outside of the app

### 3/5 — Clearing pendant alarm doesn’t remove app alarm

*2023-11-11*

I’ve tried everything and I cannot get the alarm notification on this app to go away
 I’ve used clearance card to remove red blinks and still won’t work

### 5/5 — Great App!

*2023-01-24*

This app improves caregiver response times and improves team communication. A must have for retirement communities!

### 2/5 — Logins Issues

*2022-11-29*

Every time I log off and want to log back in a future time I have to delete the app and download the app again. Once I log off everything turns black and there’s no option to log in, unless I delete the app and download again. This is every time I want to use it. Every Time !!!

**Developer response:** I'm sorry to hear that you are having issues.  Please contact our support team for resolution.
support@palcare.com or 888-725-2848

## Frequently asked questions about PalCare Mobile

### What is PalCare Mobile used for?

PalCare Mobile is an emergency alert and response application designed specifically for senior living communities. It helps caregivers respond to resident needs more quickly and efficiently.

### How does PalCare Mobile improve response times?

By providing mobile alerts directly to caregivers and allowing for zone-based notifications, PalCare Mobile helps senior living communities respond to emergency alerts up to 20% faster than traditional methods.

### What devices does PalCare Mobile support?

PalCare Mobile is available for iPhone, iPad, and iPod devices, ensuring broad compatibility for staff within senior living facilities.

### Is PalCare Mobile free to use?

Yes, PalCare Mobile is offered as a free application for download. The provided data indicates no cost for the app itself.

### How often is PalCare Mobile updated?

The latest version of PalCare Mobile, 2.1.1, was last updated on February 21, 2025, indicating ongoing development and support for the application.

### What is the user rating for PalCare Mobile?

PalCare Mobile has a rating of 3.6 stars based on 19 user ratings. This suggests a generally positive but mixed reception from its user base.

### Does PalCare Mobile have ads?

No, PalCare Mobile does not contain advertisements. The application is free and does not feature any in-app ads.

### What age rating is PalCare Mobile?

PalCare Mobile has an age rating of 4+, making it suitable for use by individuals of all ages within the context of its intended professional use.

## Version history (last 5 releases)

### 3.7.5 — 2026-08-24

- UI updates to charts in ResidentScreen
- Improved user session refresh
- Fixed bug with SafelyYou alert workflow

### 3.7.3 — 2026-08-11

- Local Alerts will be received by phone (whether there is/isn't an internet outage)
- Critical Alerts enabled for all device alert notifications
- Grandstream SIP calling improvements
- UI updates

### 3.6.2 — 2026-07-29

- Updates to SafelyYou integration

### 3.6.0 — 2026-07-14

- SafelyYou Fall Detection integration
- UI updates and bug fixes

### 3.5.2 — 2026-07-06

- Advanced location integration for certain devices
- Updated SelectedAlert screen
- Bug Fixes

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## Related topics

[palcare](https://appshunter.io/ios/topics/palcare) · [palcare mobile](https://appshunter.io/ios/topics/palcare-mobile) · [rft cares](https://appshunter.io/ios/topics/rft-cares) · [eldermark](https://appshunter.io/ios/topics/eldermark)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*