# Palm Tran Connection — Independence through Mobility > Book and track accessible door-to-door transportation for pre-approved users. (iPhone/iPad app by County of Palm Beach.) - Source: https://appshunter.io/ios/app/palm-tran-connection/id1634016382 (this page in markdown: same URL + `.md`) - Developer: [County of Palm Beach](https://appshunter.io/developer/1520530049) - Category: Travel, Navigation - Price: Free - Rating: 3.50/5 from 10 App Store ratings · 6 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 29 MB - Languages: American English - Released: 2022-11-29 - Data updated: 2026-07-21 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/palm-tran-connection/id1634016382/reviews.md ## What is Palm Tran Connection? The Palm Tran Connection app is for reserving door-to-door trips up to three days in advance, checking on live trip status, canceling trips on the same day or future booked trips, checking eligibility status, updating contact information, or adding compliments or complaints. The door-to-door service is for pre-approved users in Palm Beach County, Florida. For Eligibility questions, you may call 561-649-9838 Option 7. Applications are not available on the web. To become eligible for the service, the applicant must have a cognitive or mobility limitation that prevents the individual from using the accessible City Buses. For more information, go to www.palmtran.org ## Key features - Reserve trips up to 3 days in advance - Check live trip status - Cancel same-day or future trips - Check eligibility status - Update contact information - Add compliments or complaints ## Recent user reviews (6 of 6) All indexed reviews: https://appshunter.io/ios/app/palm-tran-connection/id1634016382/reviews.md ### 1/5 — This is taking to long for me to take home *2025-04-10* I have been riding palm tran for 2 years and I have problems and please fix it first the app is broken just today the bus will come in 6:50 in stead it came in 20 minutes earlier when I’m unprepared and second it takes me to long for me to get home because I get on from a school and when I come in there are kids that live the opposite direction of the house that take long to get home so please do better ### 1/5 — Driver name CARLA WILLIAMS PL *2024-10-21* This differ is the worst. She pulls to the side of the road. The sits there for like 10 mintues which is 10 mintues past your pick up. Carla literally just stares at the road like a psycho. Then is late. Second, she were at a drop off and she sees the door open and people get out of another can to enter the building. But she just stands there and stares like a idiot. Mike you, the people are pointing at her to move up. But again, she doesn’t because she can’t or doesn’t want to do her job. She not only made me and 2 other people late. But she clearly does this everyday and she needs to be fired! Second Report: Driver name MICHAEL BERESH FT Vehicle number 2008 FT Booking ID 23599305 First off micheal doesn’t even know how to work the tablet which doesn’t make sense. He stops and takes 5 minutes to “fix” and “operate” the tablet. Second, he didn’t “arrive” on a client making me late and having to drive in the opposite direction (we’re in Rivera Beach and he drove all the way to Lake Worth when my drop off is in North Palm Beach) picking up another client. Third, he takes an unnecessary break at Publix for nothing. Somehow he’s looking at his paper and pouches our names wrong or calls us another clients name which again doesn’t make sense because you have it written down so how do we get called a whole other name? All of a sudden he doesn’t know how to work the tablet and get the map. He has to call and go through the process again wasting everyone’s time. Even the person on the call was like he can’t describe everything to him. I’m almost an hour late to school and he’s wasting 30 minutes going on. Then he’s going to try and blame the tablet because it’s the first day when it’s own fault that he didn’t “arrive” on the first drop off. Micheal Beresh needs to take accountability and not blame the tablet because he didn’t this and messed everything up. ### 1/5 — Driver name CARLA WILLIAMS PL *2024-09-16* This differ is the worst. She pulls to the side of the road. The sits there for like 10 mintues which is 10 mintues past your pick up. Carla literally just stares at the road like a psycho. Then is late. Second, she were at a drop off and she sees the door open and people get out of another can to enter the building. But she just stands there and stares like a idiot. Mike you, the people are pointing at her to move up. But again, she doesn’t because she can’t or doesn’t want to do her job. She not only made me and 2 other people late. But she clearly does this everyday and she needs to be fired! ### 4/5 — Generally works *2024-06-24* Works okay, especially when there’s a glitch getting to website but I can’t get it into landscape mode on the Ipad ### 3/5 — Some features broken, arrival times are way off *2024-03-11* Overall the UI is decent and straightforward, however the notification options seem broken as I keep seeing “An unknown error has occurred” when I try to change my notification preferences in the app. Also, arrival times for the busses are way off— sometimes by a half hour or more. On several occasions the app has said my ride was arriving in two minutes when the bus was 45 minutes out. ### 5/5 — Make’s Booking Transportation Easy *2023-01-07* Application is logical, easy to see, understand and covers all possible problems. ## Frequently asked questions about Palm Tran Connection ### How do I book a trip with Palm Tran Connection? You can reserve door-to-door trips up to three days in advance directly through the Palm Tran Connection app. Ensure you are a pre-approved user for the service in Palm Beach County. ### Can I cancel a trip using Palm Tran Connection? Yes, the app allows you to cancel same-day or future booked trips. This feature provides flexibility for managing your transportation needs. ### What is the eligibility requirement for Palm Tran Connection? To be eligible, applicants must have a cognitive or mobility limitation preventing them from using accessible City Buses. For specific eligibility questions, you can call 561-649-9838 Option 7. ### Does Palm Tran Connection have ads? No, Palm Tran Connection does not contain advertisements. The app is free to download and use without any ad interruptions. ### What devices support Palm Tran Connection? Palm Tran Connection is available for iPhone, iPad, and iPod devices. It is designed to be accessible on multiple Apple platforms. ### How often is Palm Tran Connection updated? The app was last updated on December 5, 2025, with version 8.1. This indicates regular maintenance and potential feature additions or improvements. ### What is the user rating for Palm Tran Connection? Palm Tran Connection has an average rating of 3.5 stars based on 10 user ratings. This suggests a generally positive but mixed user reception. ### Where can I find more information about the service? For more detailed information about the door-to-door service, including how to become eligible, please visit the official website at www.palmtran.org. ## Version history (last 3 releases) ### 8.1 — 2025-12-05 Compatible with new iOS builds. ### 2.0.1 — 2023-12-11 EZ Wallet and new look. ### 1.0 — 2022-11-29 No release notes. ## Apps similar to Palm Tran Connection | App | Rating | Price | Category | | --- | --- | --- | --- | | [Palm Tran Go Glades](https://appshunter.io/ios/app/palm-tran-go-glades/id1581317510) | 4.8 (133) | Free | Travel | | [UZURV: Book your next ride](https://appshunter.io/ios/app/uzurv-book-your-next-ride/id1582520503) | 4.8 (1,554) | Free | Travel | | [SoFloGO](https://appshunter.io/ios/app/soflogo/id6503294583) | 2.6 (20) | Free | Travel | | [AliviRide](https://appshunter.io/ios/app/aliviride/id1458751168) | 4.8 (2,818) | Free | Travel | | [RideBCT](https://appshunter.io/ios/app/ridebct/id1468978830) | — | Free | Travel | | [Paradise Pass by Palm Tran](https://appshunter.io/ios/app/paradise-pass-by-palm-tran/id1592742772) | 2.0 (21) | Free | Travel | ## More apps by County of Palm Beach - [PBC DART](https://appshunter.io/ios/app/pbc-dart/id526473189) - [RIAT](https://appshunter.io/ios/app/riat/id1136335542) - [FieldOfficer](https://appshunter.io/ios/app/fieldofficer/id1178996874) - [FRR](https://appshunter.io/ios/app/frr/id1449482390) - [Vincent](https://appshunter.io/ios/app/vincent/id1509012677) - [CombatCOVID PBC](https://appshunter.io/ios/app/combatcovid-pbc/id1520530047) All apps by County of Palm Beach: https://appshunter.io/developer/1520530049 ## Related topics [paradise pass by palm tran](https://appshunter.io/ios/topics/paradise-pass-by-palm-tran) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*