# Palmetto Superfoods — THE BETTER TREAT

> Mobile ordering and loyalty program for healthy food products. (iPhone/iPad app by SuperFood Group.)

- Source: https://appshunter.io/ios/app/palmetto-superfoods/id1662360765 (this page in markdown: same URL + `.md`)
- Developer: [SuperFood Group](https://appshunter.io/developer/1662360917)
- Category: Food & Drink, Health & Fitness
- Price: Free
- Rating: 2.40/5 from 63 App Store ratings · 38 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 78 MB
- Languages: American English
- Released: 2023-01-03
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/palmetto-superfoods/id1662360765/reviews.md

## What is Palmetto Superfoods?

Palmetto Superfoods, now conveniently to order through our very own app! Sign in and connect your reward points to save money and earn Palm Bucks in your very own Palm Wallet.

## Key features

- Mobile ordering
- Reward points integration
- Digital wallet for Palm Bucks
- Earn and redeem loyalty points
- Convenient access to menu

## Recent user reviews (10 of 38)

All indexed reviews: https://appshunter.io/ios/app/palmetto-superfoods/id1662360765/reviews.md

### 1/5 — Unreasonably bad

*2026-03-02*

I’ve never written an app review before. But I just want to make clear to Palmetto - your app is painfully bad to the point it’s almost unusable. No Apple Pay option? Crashes all the time and gets stuck loading. I’ve only tried to order through this twice and I honestly think calling the store to order ahead of time or just order in person and wait 10 minutes is easier and would still save more time than trying to use this app.

### 1/5 — Buggy

*2026-02-13, version 2.2.02*

App says there’s been a pending order on my account since November. I can’t get rid of the banner notification when I’m in the app. Food is very good but they need a major overhaul of their app.

### 1/5 — Please put money into updating and maintaining the app

*2026-01-01*

Over and over again, when I use this app, I experience loading bars that never stop unless I reset the app. Countless times I’ve ordered,
Gotten an on screen confirmation and when I show up to palmetto, my order never went through. Sometimes it tells me my order fails and when I reorder I get charged twice, because the app said my order didn’t go through when really it did. Please make this a better experience…

### 1/5 — Unable to select location

*2025-11-23*

I’ve tried multiple times to troubleshoot to order a simple bowl. I’m unable to select the location that I want no matter how hard I try. I’m sure they lose lots of customers this way. Too frustrated with the app to place an order

### 1/5 — Buggy App

*2025-11-17*

First of all I LOVE Palmetto, their açaí bowls are top tier.  Just wish they fixed the app. Many times I’ve ordered through the app with the stores claiming they didn’t receive it even though my card was charged. They make it but have to wait even longer once getting to the store. So please Palmetto, fix your app and I’ll change this review to 5 stars, the app itself is 1 star.

### 1/5 — Regularly broken dining app

*2025-11-16*

It’s amazing to me how bad this app is for a store that actually serves good açaí bowls.  And I don’t mean the UI.  Basic functionality doesn’t work. Deleting and reinstalling the app didn’t help.
The app now shows the “in progress” wheel spinning for an order I made 2 months ago.  This makes it impossible to make a new order.  When I tried to order last week, the store I sent the order to didn’t get my order.
I bought a gift card today and I’m unable to add it to the wallet section in the app.
I still want to use this app to order ahead of time but looks like I can’t do this any more.

### 1/5 — App doesn’t load

*2025-10-20, version 2.1.08*

Just a black screen with white loading bar

### 1/5 — It’s down again

*2025-09-25*

I typically have to restart this app a couple times before I’m finally able to get into place an order. I stare at a blank screen with a white bar, running along the bottom for quite a while. i’ve had bugs where the purchase doesn’t go through only to find it went through twice. Today, I’m not able to get in at all. I couldn’t find anywhere in the app or on the site to leave feedback so I’m leaving it here.

We love Palmetto and we visit every week, but it’s always a struggle to place the order. 

I also enjoy that you don’t get the confirmation of your order being ready until the evening or next day. But the staff is always fast and it’s ready or almost ready when I get there.

another major bug I wish they’d watch out for is that the quantity selection doesn’t work. If you go through the flow and customize a bowl and change the quantity to two and add it to your cart it will only add one to your cart. You have to edit the cart to change the quantity. This has screwed us up before and left one of us without lunch because we didn’t realize it did this . :(

### 1/5 — Doesn’t work

*2025-09-08, version 2.1.08*

I downloaded this app multiple times and it never loads

### 2/5 — Mediocre UX

*2025-08-25*

There are many irksome aspects of this app. Opening the app takes about 10 seconds; no clue why, given how simple the app is, especially compared to say Instagram or Lyft. The app is cluttered with a load of nonsense that I doubt most customers care about. I’m guessing they’ve contracted out the app development which would explain the generally poor, disjointed and redundant pages within it. There’s gotta be a 3rd party service, like Wix, for businesses to easily make their own app. I’m guessing it’d be both cheaper and better.

## Frequently asked questions about Palmetto Superfoods

### What can I do with the Palmetto Superfoods app?

The app allows you to conveniently order your favorite healthy treats directly. You can also sign in to connect your reward points, save money, and earn Palm Bucks within your digital Palm Wallet.

### How do I earn rewards with the app?

By signing in and connecting your existing reward points, you can earn Palm Bucks. These earnings are managed within your personal Palm Wallet directly through the app.

### Is there a cost to use the Palmetto Superfoods app?

Based on the provided information, the app itself is free to download and use. There are no mentioned costs associated with accessing its features or placing orders.

### What is the Palm Wallet?

The Palm Wallet is a digital feature within the app where you can store and manage your earned Palm Bucks. This allows for easy tracking and redemption of your loyalty rewards.

## Version history (last 5 releases)

### 2.2.02 — 2025-12-11

Store selector updated 
Checkout screen design fixes

### 2.2.01 — 2025-12-10

Updated events widget

### 2.1.09 — 2025-11-20

Added order notes on the cart screen

### 2.1.08 — 2025-08-25

Few performance updates

### 2.1.06 — 2025-08-15

Performance improvments in order flow

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
