# Pampers Rewards — user reviews > 896 indexed App Store user reviews of Pampers Rewards by Pampers by P&G - Nappies, Baby Products, & Rewards, rated 4.60/5 from 207,177 ratings. - Source: https://appshunter.io/ios/app/pampers-rewards/id1224627026/reviews - App overview in markdown: https://appshunter.io/ios/app/pampers-rewards/id1224627026.md - Rating breakdown: 5★ 164,360 · 4★ 24,347 · 3★ 7,752 · 2★ 3,478 · 1★ 7,240 ## What do users think of Pampers Rewards? Overall sentiment: negative **Pros** - 👍 Exclusive Pampers user for years - 👍 Easy to use app - 👍 Helpful parenting tips and resources - 👍 Rewards program was great before changes **Cons** - 😞 Rewards program changes were disappointing - 😞 Rewards system is now too complicated - 😞 Rewards value has decreased significantly - 😞 Coupons are not useful or easy to redeem - 😞 Scanning codes is time-consuming, especially for wipes **Commonly reported bugs** - Account data disappearing without explanation - Scanning issues and inconsistent points awarded **Most requested features** - Bring back the old rewards program with gift cards and baby items - Improve the rewards value and make them more attainable - Allow redeeming rewards for cash or PayPal instead of just coupons ## Newest reviews (10 of 896) ### 3/5 — Rewards *2026-09-02, version 3.2631.2* Would love to be able to use the rewards towards gift cards to Amazon, Target, Walmart, etc. ### 2/5 — Never got my coupon *2026-09-02, version 3.2631.2* Was supposed to receive a coupon after filling out information and I never got it. ### 3/5 — Milestones pages stopped working *2026-08-30, version 3.2631.1* Encountered this app for my firstborn 3 years ago and it’s pretty amazing! Now have a second child and it’s still good! Only bad thing, at the moment, is that the milestones don’t upload when clicking to review them. It continues to have an error. ### 2/5 — Sometimes the rewards work *2026-08-28, version 3.2631.1* Sometimes The rewards work when I scan and sometimes it’ll just keep scanning, but not update the account. I can’t tell you how many times throughout this year. It’s done this too many times to me that I am kind of giving up on rewards with pampers. I don’t know if it’s the app or my account but I’ve lost quite a lot of a rewards. And I know that there is a limit on how many rewards you could put in a day. But I’m still losing rewards on my scans. ### 4/5 — Great way too earn something for something I’m already getting *2026-08-27, version 3.2631.1* I love earning points toward rewards for diapers which I have to buy anyways! The only reason I didn’t give 5 stars is because you used to be able to use your rewards for things like a Starbucks/ Dunkin’s gift card or other retailers. I do like getting coupons towards diapers but I’ll buy them with or without the coupon. I won’t necessarily spend money on myself to get a coffee so it was a nice choice before. ### 2/5 — Points disappeared *2026-08-26, version 3.2631.1* I was collecting points and they seemed to have vanished. Now I’m starting from scratch. ### 2/5 — Redeem codes don’t work *2026-08-23, version 3.2631.0* Tried to redeem my rewards at Walmart and neither I or the cashier code get the scan code to work. Tried to use it on the Walmart app per the directions and it also didn’t work there. ### 2/5 — Glitches *2026-08-22, version 3.2631.0* Always a glitch when trying to add codes or read articles. Very annoying. ### 1/5 — Se vence demaciado pronto y quitan tus puntos *2026-08-20, version 3.2631.0* En la tienda de Walmart que es en la que compro nunca aseptan el cupón y este se vence en una semana ### 4/5 — Excellent in almost every aspect!! *2026-08-19, version 3.2631.0* Their coupon redemption system needs work. The barcode has never worked for me at self checkout or any other register. After multiple coupons went to waste by expiring, I finally got one to work on the Walmart app! You have to “Add Payment” and enter the card number from your Pampers Reward to use it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unuable app - Missing point and useless customer service. *2026-08-30, version 3.2631.1* Extremely disappointed with this app. I scanned multible codes, but this points were never added to my account. When i contacted customer support, they offered zero help to recover my missing points and just repeatedly told me to keep scanning until i reach 10 points. How does that make sense when i couldn’t even redeem points at the 5-point milestone. Total waste of time and terrible support. Do not recommend. ### 1/5 — Use google account to log in is a nightmare *2026-08-30, version 3.2631.1* I use google account to log in and completed all the verification, then pampers can never respond and failed log in every time! ### 1/5 — Redeeming Points *2026-08-28, version 3.2631.1* I tried to redeem my $10 and $30 coupons but cannot at stores so they expired and I lost out on those, $70 in total ### 1/5 — Amazon codes don’t work *2026-08-28, version 3.2631.1* **since whomever responds does read, I have been emailing support for over a week and there has been no update or productive resolution to this issue. Fix it please as the only reason I was purchasing pampers what to ultimately save for a $30 reward that is not working. Amazon codes are not working. I have been emailing back and forth with customer support since 8/21 about the issue. They reissued the amount due to giving me a bad code. I went through and redid the same process and the new code is not working. I have save for the $30 code and it has been worthless. Customer support told me to use another retailer. Why would I go out of my way to drive over an hour to try a code that probably won’t work there too? I will not waste my time and gas. Customer support is lacking as you might get a response over 24 hours past when you email them. Even if you respond immediately. Why offer a reward for scanning 30 packs and then not follow through. Bait and switch at best ### 1/5 — unsatisfied *2026-08-25, version 3.2631.0* Everytime i go and try to use the coupon it never works kinda pointless if it can’t be used in stores ### 1/5 — Used to be good *2026-08-25, version 3.2631.0* Years ago when I had my first child, you could get all kinds of gift cards through the Pampers Rewards. Now the best they offer is a Pamper coupon. Not useless but pretty close to it. Before, I could spoil myself. Now all I can do is save a couple dollars on more diapers. Great for them. Just shy of pointless for me. ### 1/5 — Glitch? *2026-08-24, version 3.2631.0* It won’t let me sign in, it just goes to a verification page and never goes to the sign in page and it started happening right after I finally remembered to scan. So if I can’t even get into my account because it never gets out of the verification page then there is no point in having the app. Does same thing on the website. ### 1/5 — Terrible *2026-08-24, version 3.2631.0* If I could give this app 0 stars I would! It’s insanely difficult to login. Requires Face ID TWICE (for username and password) and then sends an email to confirm AFTER you’ve already logged in. By the time you verify the email sent the website is unable to verify if you’re a bot or not. The app logs me out after each use. I think they purposely do this to prevent people from scanning the QR codes and gaining access to their existing rewards. No other diaper brand that offers rewards is this difficult. Will be switching to Huggies, thanks! ### 1/5 — Terrible app *2026-08-21, version 3.2631.0* Happy to report that we have found a suitable replacement for pampers and will no longer be buying them. All thanks to how terrible of an experience it is to enter in the papers code from the wipes! Thank you pampers for making it so easy to switch to a cheaper and better brand that doesn’t even need rewards! ### 1/5 — Can’t Sign In *2026-08-21, version 3.2631.0* App is slow and glitchy and haven’t been able to sign in for weeks now. It keeps loading and nothing shows up. ## Most praised reviews (10 highest-rated) ### 5/5 — The best *2026-08-31, version 3.2631.1* Pampers rules ### 5/5 — Love pampers *2026-08-30, version 3.2631.1* Love pampers over all other brands. Keeps baby dry and I love the fit. ### 5/5 — If you’re a first time mom *2026-08-25, version 3.2631.0* I highly recommend this app! 10/10 hands down. I love that this app comes with tips outside of the rewards. I’ve learned a lot just reading and exploring different things within this app. I recommend this app to all my friends/family that are having babies because it comes in handy. Thank you to the momma on TikTok for recommending this app. ### 5/5 — First time mom *2026-08-24, version 3.2631.0* First time mom, and so far pampers is a good brand. Good quality and good pricing for what you get. ### 5/5 — Best brand *2026-08-24, version 3.2631.0* Los amo los mejores ### 5/5 — Super pampers *2026-08-23, version 3.2631.0* Súper recia tente y buenos ### 5/5 — Good *2026-08-23, version 3.2631.0* Good ### 5/5 — Great *2026-08-21, version 3.2631.0* This comes in handy for my newborn daughter to get deals on diapers ### 5/5 — The best diapers! *2026-08-20, version 3.2631.0* I have 7 children and have used pampers diapers with every one of them!! I also love the rewards system to scan all the QR codes! I have accumulated $64 in the past year!!! ### 5/5 — Love it *2026-08-19, version 3.2631.0* Love it, great for saving and earning rewards to save money --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*