# Panapass

> Mobile toll account management for top-ups, balance transfers, and traffic information. (iPhone/iPad app by Empresa Nacional de Autopista, S.A..)

- Source: https://appshunter.io/ios/app/panapass/id1121784150 (this page in markdown: same URL + `.md`)
- Developer: [Empresa Nacional de Autopista, S.A.](https://appshunter.io/developer/1121784149)
- Category: Utilities
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings · 12 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 62 MB
- Languages: American English
- Released: 2016-06-13
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/panapass/id1121784150/reviews.md

## What is Panapass?

Revisa tu cuenta Panapass donde sea, cuando quieras, como quieras. Regístrate y explora, de manera fácil y sencilla, todas las funcionalidades que ofrecemos de tu cuenta panapass como:
•	Realizar recargas con tus tarjetas de crédito y débito.
•	Programa recargas panapass automáticas para mantener tu saldo siempre al día.
•      Traspasa saldo de una cuenta panapass a otra.
•	Consulta de saldo. ¡Guarda tus cuentas Panapass para próximas consultas de saldo!
•	Agenda tu cita de instalación de Sticker.
•	Llavero digital para utilizar en los puntos de recarga.
•	Verifica tus últimos 10 pases en tiempo real.
•	Calcula el costo de la ruta.
•	Consulta de las tarifas.
•	Consulta del tráfico en los corredores en tiempo real.
•	Acceso directo a nuestros números de Atención al cliente (192) y Asistencia Vial (191).
•	Acceso directo a nuestros diferentes canales digitales como redes sociales, página web y WhatsApp.
•	Notificación de saldo bajo, recargas realizadas y tarjetas de crédito próximas a expirar.
•	Verifica el estado de una placa en panapass.

## Key features

- Account top-ups
- Automatic recharge scheduling
- Balance transfers
- Balance inquiry
- Installation appointment booking
- Digital keychain
- Real-time traffic updates

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/panapass/id1121784150/reviews.md

### 1/5 — Crashes more than it works

*2025-01-05*

Rarely works, usually shows incorrect information.

### 4/5 — Worked great for me

*2023-06-05*

I read so many terrible reviews about this app, I didn't expect it to work at all. But with my new PanaPass and this app, I was able to do everything I needed. I entered my account information, entered my credit card information, created a new username and password, made my first payment, and set up an automatic recharge. There's a verification button where you can check the status of your balance and your automatic recharge. It was all very easy, even though my Spanish is still in its infancy. I had to use translation for everything. Five stars if you offer an English option for us beginners.

### 5/5 — Rápido, facil

*2022-06-13*

Buen app.  Apenas cree mi cuenta, pude ver saldo, reprogramar cargos automáticos, le hice una corrección, todo fácil y rápido.

### 1/5 — Pésima

*2021-09-01*

No logro ni siquiera accesar a la aplicación. Se queda congelada

### 1/5 — No funciona agendar cita en menu!

*2021-07-18*

Por favor revisa este seccion funciona.

### 1/5 — Doesn’t work

*2021-06-18*

Impossible to make an appointment

### 1/5 — Dañaron totalmente la aplicación

*2021-05-18*

Era amigable ahora no sirve de nada.

### 1/5 — App compleja

*2021-04-28*

De verdad que el nivel de complicado es a otro nivel.
No le doy su visto bueno... malo

### 2/5 — De Mal a Peor

*2021-04-08*

La función principal del app debe ser verificar saldo en cuentas.

Ahora es más complicado hacer eso y en vez de mostrar la información de forma clara y directa, hay que estar navegando y tocando varios botones para ver los saldos.

Prefiero ver el saldo en el app del banco. Es más rápido y conveniente por que puedo recargar de una vez.

### 1/5 — Se la han cagado

*2021-03-16*

Vaya truño que han hecho, me tengo que tragar un video que no me interesa aiempre que abro la aplicaciòn, además no recuerda que ya entré y me pide que vuelva a meter el usuario y password siempre. Se la han cagado, a ver si elimnan el video, que quiero saber mi saldo, no perder el tiempo.

**Developer response:** Estimado cliente, Por favor validar si la incidencia reportada ha sido corregida. 
Muchas gracias.

## Frequently asked questions about Panapass

### What can I do with Panapass?

Panapass allows you to manage your toll account, including making top-ups with credit/debit cards, scheduling automatic recharges, transferring balances between accounts, and checking your current balance. You can also book installation appointments for your Sticker and access a digital keychain for use at recharge points.

### Does Panapass have ads?

No, Panapass does not contain advertisements.

### What devices does Panapass support?

Panapass is available for iPhone, iPad, and iPod devices.

### How often is Panapass updated?

The latest version of Panapass is 3.2.4, and it was last updated on March 8, 2026. This indicates a history of regular updates to improve functionality and reliability.

### What is the user rating for Panapass?

Panapass has a rating of 3.0 stars based on 2 user reviews. This suggests a mixed reception from its current user base.

### Is Panapass free to use?

Yes, Panapass is available for free download and use.

### Can I check traffic conditions with Panapass?

Yes, Panapass provides real-time traffic information for the corridors, allowing you to check traffic conditions and calculate route costs.

### How can I contact customer support through Panapass?

Panapass offers direct access to customer support numbers (192) and roadside assistance (191) within the app. It also provides links to their digital channels like social media, website, and WhatsApp.

## Version history (last 5 releases)

### 3.2.4 — 2026-03-08

Corrección de errores menores y mejoras de estabilidad.

### 3.2.3 — 2025-09-18

Minor fixes

### 3.2.2 — 2025-09-17

3DS validation for transactions and minor fixes

### 3.2.1 — 2024-11-23

Recarga tu Panapass fácilmente con tarjetas American Express.

### 3.2.0 — 2024-04-24

• Realiza recargas Panapass utilizando Yappy.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*