# Panasonic Image App — user reviews > 452 indexed App Store user reviews of Panasonic Image App by Panasonic Holdings Corporation, rated 4.20/5 from 3,455 ratings. - Source: https://appshunter.io/ios/app/panasonic-image-app/id590212732/reviews - App overview in markdown: https://appshunter.io/ios/app/panasonic-image-app/id590212732.md - Rating breakdown: 5★ 2,378 · 4★ 313 · 3★ 174 · 2★ 149 · 1★ 441 ## What do users think of Panasonic Image App? Overall sentiment: negative **Pros** - 🚀 Works well - 👍 Useful features - 💡 Great for remote control and monitoring **Cons** - 🐛 Connectivity issues - 🐛 Crashes and freezes - 🐛 Outdated UI - 🐛 Unreliable performance - 🐛 Compatibility problems with newer devices **Commonly reported bugs** - Frequent disconnections - Inability to connect to camera - Crashes when transferring photos/videos - Incorrect metadata on transferred files - Unresponsive controls **Most requested features** - Update UI for modern devices - Improve connectivity and stability - Add full screen mode for monitoring - Allow deleting photos from the app - Support for RAW file transfer - Improve video transfer capabilities ## Newest reviews (20 of 452) ### 2/5 — 問い合わせしてやっと接続できた *2026-06-08* 取扱説明書の通りにやってもiPhoneと接続できず問い合わせしました。以下Panasonic側からの返答です。 ●iPhone側で、セキュリティアプリがある場合は、一時的に停止する ※VPNが有効になっている場合はOFFにしてください 　設定→一般→VPNとデバイス管理→VPNが未接続であるかを確認する 上記で改善しない場合は、下記内容についてもご確認ください。 ※カメラの操作をおこなう際はモードダイヤルは 　『P』にてお願いいたします。 ●カメラ側 　＜Wi-Fi設定リセット＞ 　1.カメラの電源をONにする 　2.MENU/SETボタンを選択・決定する 　3.セットアップ（スパナマーク）＞ネットワーク設定リセット 　　→メッセージに「はい」で決定する 　＜時計設定＞ 　カメラの時計をスマートフォンに合わせる 　1.カメラの電源をONにする 　2.MENU/SETボタンを選択・決定する 　3.セットアップ（スパナマーク）＞時計設定 　※スマートフォンとずれていないかご確認ください。 ●iPhone側 ＜iPhoneの場合/プライバシー内の設定について＞ ・設定→モバイルネットワーク→Wi-FiアシストをOFFにする ・設定→プライバシー→位置情報の設定を有効にする ・設定→プライバシー→位置情報サービス→Image App 　→Image Appの位置情報の利用の許可を「常に」を選択する ・設定→プライバシー→ローカルネットワーク→Image Appを有効にする ・設定→プライバシー→写真→Image App→ 　「すべての写真（フルアクセス）」を選択する ※該当項目がない場合は、次の手順へお進みください ※スマートフォンと通信している周辺機器がある場合は 　可能でしたら、周辺機器の電源をオフにして、 　お試しもお願いいたします。 上記の設定後、スマートフォンを再起動したうえで接続をお試しください。 私の場合VPNをOFFにすることですんなり接続できたと思います。誰かの参考になれば！ ### 1/5 — Worse than no app *2026-05-17, version 1.10.29* I just bought a ZS99 and was attempting to transfer photos from the camera to my phone. The connection process is incredibly complex and also incredibly prone to failure. The app freezes in the same place repeatedly, requiring the app to be forced to-quit. After an hour of fiddling with it, I still have not managed to transfer a single photo. If this is the best Panasonic can do, I’m just going to return the camera now. This amount of aggravation with a hardware companion app is completely unacceptable in 2026. ### 1/5 — iPhone 17 *2026-05-15, version 1.10.29* Is anyone else having issues with this app and iPhone 17???😭😭😭 my iPhone 14 worked just fine im so bummed. Can no longer transfer pics ### 1/5 — Terrible app *2026-05-10, version 1.10.29* First, every time i transfer images connected to my phone it doesn’t transfer all of them. If i select “multi image transfer” and select 6 images it will transfer say, 2 or 3. Second, when i attempt to transfer images individually then the last image transfered gets double transferred. Third, every time i minimize the app to check if the images are in my pictures, the phone disconnects from the camera. Fourth, once the camera establishes connection with the phone and youre in the app, the app completely freezes and shows random poctures. The buttons do not work at all and it’s jist frozen showing a random album. You have to close the app ( whoch disconnects the camera) and start the pairing again. This app is poorly made, not intuitive and frustrating to use ### 1/5 — Broken batch transfer for years *2026-05-09, version 1.10.29* I don’t know who’s not testing this. Support is awol. Batch transfer is broken. Means you have to buy an Android device instead. It used to be slower than a glacier, now it does nothing. ### 2/5 — After so long, it’s stopped working *2026-04-30, version 1.10.29* The app doesn’t connect to my FZ2500 anymore, I’ve tried everything. I’m able to connect to my iPhone via wifi but then when you go to the app, it automatically takes you to the play back screen and then it freezes. ### 2/5 — Stopped working after update *2026-04-25, version 1.10.29* I have used this app for my DC-ZS70 for two years now and after the most recent update it no longer will connect to my phone. It also would connect prior and then say connection failed and the photos would be nowhere to be found. Very unfortunate. ### 3/5 — No longer connects to camera *2026-04-15, version 1.10.28* My Lumix camera connects to the wifi and Bluetooth settings, but when I open the image app it shows the connecting screen and does not pair. I’ve had no issues with this app until a month ago. This is my only way of transferring my camera photos to my iPhone which was part of the reason I bought the camera in the first place! Please update the app so it connects again! ### 2/5 — Broke on iOS *2026-04-06, version 1.10.28* If you have a Panasonic camera, and an Apple device, and want to do batch transfer - do yourself a favour - and buy an Android device instead. Been broken for as long as I have had an Lx 100 ii and a TZ200 - no support to speak of. ### 2/5 — 話が違う *2026-03-09* TZ99のBluetooth接続で取扱説明書ではios15以上との事でしたが、iPhone16(ios26)で試したところできず。問い合わせたらios18までとのことで、それ以上は動作確認ができてないと言われました。なら取扱説明書に先に書いてください、、。ってかios18って2024年リリースですよね？もう2026年ですが^_^ 対応iosバージョンのリリースの話は降りてきてないらしいのでこれから購入される方要注意です(wifi転送はできますが、自動転送はBluetoothに繋げないとできません) ### 1/5 — Doesn’t pair with phone *2026-02-24, version 1.10.28* The camera won’t pair with my iPhone 12 so I can’t transfer any photos. Really disappointing ### 1/5 — Connectivity does not work *2026-01-09, version 1.10.28* App cannot connect to camera even though the phone is happy to connect to the camera's wi-fi access point. Completely unusable as a result. ### 1/5 — Frustrante *2026-01-07, version 1.10.28* La aplicación más frustrante que he usado en toda mi vida, y lo más difícil es que es indispensable para poder usar la cámara. Por favor necesita muchas correcciones. Es muy lenta y hay que tratar infinitas veces hasta lograr descargar las fotos en el teléfono. ### 1/5 — Useless App.. *2026-01-06, version 1.10.28* Totally useless and spends about 60% of the time disconnecting from my TZ99 or in a communication error with my Phone. ### 1/5 — Horrible Wifi *2025-12-27, version 1.10.28* Camera freeze up when connecting to wifi. Super annoying when I have to keep rebooting the camera. ### 1/5 — Hopeless *2025-12-20, version 1.10.28* It falls over after each take in stills mode. ### 1/5 — Awful *2025-11-17, version 1.10.28* Can’t even begin to explain how bad this app is and how it works with the camera. ### 1/5 — Utter rubbish *2025-11-11, version 1.10.28* I have wasted hours trying to get my new TZ 99 to connect to my iPhone 13. It just goes round and round in circles I’ve tried advice on Chat GPT. And other sources but have had no success. Come on Panasonic sort it out I’m away travelling and I have no way to transfer my pictures apart from to my iPhone massively disappointed not worth a single star. ### 4/5 — Request *2025-11-03, version 1.10.28* Can the features work well but can please update the UI it feels outdated and would be an even better app if the UI was updated. Thanks. ### 1/5 — Broken, Neglected, Avoid *2025-10-13, version 1.10.28* This app is broken, and has been for many Panasonic cameras for a long time. It’s obviously abandoned, just like Panasonic will abandon you once you buy their cameras. Just a wholly unprofessional organization. Avoid and buy from a brand that cares. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-08-17, version 1.10.30* I have a brand new zs99 with the latest firmware and cannot transfer a single image from the camera without the app freezing. iPhone 16 pro max with latest iOS. This is pretty bad quality control! Cannot believe Panasonic would allow this to exist! ### 1/5 — You no longer can transfer images. *2026-08-13, version 1.10.30* This app used to work for me but after a couple months ago I can no longer transfer images from my camera. It freezes, only uploads one image, and then loses connection. Why is it so bad? ### 1/5 — Do not waste even 1 second with this rubbish *2026-08-06, version 1.10.30* It worked about 1 time in 10 on Android. I couldn’t even get that low level of success on Mac. This is absolute rubbish. ### 1/5 — Photo transfer doesn’t work anymore *2026-07-29, version 1.10.30* What’s happened.. why is this NOT working anymore. My camera pictures are useless without being able to transfer to my iPhone photos. Would you please please please fix. Thank you ### 1/5 — Used to be mid, now it hardly functions *2026-07-22, version 1.10.30* While convoluted to setup, it used to at least mostly work. Now it freezes almost instantly and im lucky if I get ONE photo to transfer (iPhone 13 Pro Max). Sometimes it even transfers the wrong photo, and in every single instance it freezes forcing you to force quit and start the process over. A process that you know will likely end in failure anyway. How fun and what a great representation of your products. ### 1/5 — Terrible app *2026-07-18, version 1.10.29* Terrible app should use AI to fix it lol ### 1/5 — zs99 *2026-07-15, version 1.10.29* I just bought the zs99, this app is awful. I’m better off purchasing a cable that transfers the images from my SD card to my phone rather than using this slow app. It’s crazy how Panasonic can’t even make it a priority to make it easier for users to transfer images. I have canon and sony cameras and those apps are way easier and faster. The app looks so outdated, the remote shooting doesn’t work, geotagging also doesn’t work, and I’ve been trying to get connected for the last hour and it still doesn’t work. Canon and sony took me less than 5 minutes. ### 1/5 — What happened?? *2026-06-19, version 1.10.29* I don’t know what happened to this app. It used to be fine - not intuitive or smooth, but I could at least send photos from my Lumix camera to my phone. Now the app pops up this bizarre “share settings” screen that sends me to a screen with a four-sided beveled box and no clear instructions what to do with it. I’m totally unable to get photos off my phone using WiFi. Please fix these issues so us many loyal long-term Lumix fans can keep using your product! ### 1/5 — Worse than ever *2026-06-13, version 1.10.29* This has never been the best app to use. Its clunky interface was always inconsistent and not exactly user-friendly. The new update has broken the ability to transfer or view the images by most recent so it’s effectively useless now. ### 1/5 — Stop “fixing” things *2026-05-18, version 1.10.29* You know what I’m rewriting this. How completely unacceptable this is that at this year and age an app cannot be made/maintained to simply work. Stop making it so complex. Just have it transfer photos for the love of god. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2025-07-06, version 1.10.28* Best app ever thanks Panasonic! ### 5/5 — Tadellos *2024-04-28* Das Programm funktioniert sehr gut, man kann die Kamera damit auch Fernsteuerung, allerdings läuft das ganze über die Wi-Fi Verbindung und diese Verbindung ist für den professionellen Gebrauch nicht zu empfehlen da es vielleicht 1 Minute dauert bis die Verbindung hergestellt ist nachdem abgebrochen wurde. Aber ansonsten auf jeden Fall fünf Sterne für dieses kostenfreie Programm. ### 5/5 — Nice and easy *2024-04-27, version 1.10.25* Easy to use. No hassle at all. ### 5/5 — Pratique *2024-04-22* Si l’écran n’est pas orientable ça dépanne. Manque la suppression d’une photo comme vue dans un précédent commentaire. ### 5/5 — Awesome *2024-03-07, version 1.10.23* This app is really helpful. It’s really nice for setting your camera on something and taking a picture from far ### 5/5 — Great! *2024-02-26, version 1.10.23* Great for managing my gx9. Would love an Apple Watch version of this app. ### 5/5 — You couldn’t adjust the focus from the divide. But if you can, please let me know. *2024-01-04, version 1.10.23* Thank you! ### 5/5 — Update needed for Iphone 15 ? *2023-11-19, version 1.10.23* I have enjoyed using this app with my GX85 for several years. I am noticing with the Iphone15 pro the commands at the top are not working namely Select ( on the upper right) and return on the upper left. Downloads seem slower than with my Iphone 12 pro. I had to use batch to download rather than select. Is an update in the works ? ### 5/5 — Panasonic Image App *2023-04-24, version 1.10.23* Great App. Really easy to use and so useful for remote operation and image transfer over wifi. ### 5/5 — It’s working! *2022-09-17, version 1.10.20* Surprisingly it’s working and it’s flawless. I was surprised because couple of months ago I deleted it after hours of troubleshooting. But now,Wow.Panasonic GH5 and iPhone 12 Pro,IOS16 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*