# Pantagraph — user reviews

> 63 indexed App Store user reviews of Pantagraph by Lee Enterprises, rated 3.40/5 from 402 ratings.

- Source: https://appshunter.io/ios/app/pantagraph/id372316599/reviews
- App overview in markdown: https://appshunter.io/ios/app/pantagraph/id372316599.md
- Rating breakdown: 5★ 144 · 4★ 60 · 3★ 84 · 2★ 27 · 1★ 87

## Newest reviews (18 of 63)

### 3/5 — Better

*2026-03-27*

It has gotten better but quit repeating things.

### 3/5 — Update?

*2026-03-24*

When I open the app I get a message telling me that there’s an update available. When I click the link I’m not taken to an update page but a review instead. So here’s my review. The update message is either intentionally or unintentionally misleading. So which is worse, the Pantagraph and/or the app designers are deliberately deceiving the app users or they aren’t competent enough to fix the problem?

### 2/5 — Wesleyan

*2026-03-23*

I subscribed to the Pantagraph in order to follow Illinois Wesleyan university athletic events. Your coverage of your local small university is very sparse. Your coverage of Illinois State University is very good although I have two children that are graduates at ISU. I now have a granddaughter who is involved at Illinois Wesleyan. Your coverage is almost nonexistent. I go through your E addition every day, especially after games and sometimes there’s not even a score listed very disappointed with your coverage.

### 3/5 — Glitch with app

*2022-10-02*

I have a paid subscription for the e-edition of the Pantagraph, which allows me to view articles through the app. However, for the last month or so, at least once a week it tells me I need to sign in or restore my purchase. But it shows that I’m still logged in. So, in order to proceed, I have to log out of the app and then sign back in. Just annoying to keep having to go through this every week. 
Would also like more local articles available through the app.

### 1/5 — Unusable

*2021-10-25*

I got the ap after resubscribing to the paper, thinking I would use it to read my subscription, but the ap randomly blacks out. Completely blacks out and I have to exit the ap. Absolutely unusable and certainly has me second guessing my subscription.

### 1/5 — Toast

*2021-10-25*

App no longer works, loads a blackout video after a few seconds.

### 1/5 — Twitchy and difficult to like

*2021-10-24*

I don’t like this app. I only use it for local news stories but it’s aggravating even for that. When you have an article open, and you don’t swipe straight down, the article reloads.  That is to say if your finger strays right or left while trying to scroll, you end up back at the top and have to carefully scroll down to where you were or it will happen again. 🤬  Now it’s trying to load a video that I didn’t want to watch.  This app is garbage.

### 2/5 — Popups look like malware

*2021-01-03*

I’m getting numerous popups of the “you’ve won click here” variety. This is a paid subscription; please tighten up security on this app!

### 3/5 — App broke

*2020-10-22*

Interesting that this Pantagraph app and the Vidette app broke recently. They both have the exact same version notes for a new version released a week ago. So maybe you also host the Vidette app. 

Regardless, when clicking on any article, i get “your request cannot be processed at this time, no content available”.

Ios 14.1

### 1/5 — Repetitive articles

*2019-11-30*

The exact same article is posted two to four times on app. It makes it difficult to search for articles. Pictures can no longer be enlarged.

### 2/5 — Improvement-NOT!

*2018-11-04*

I do not like this new app! Photos are in your face, (too big) and now the font is too small in obit/pending funerals section. As the saying goes, “If it ain’t broke don’t fix it.”
I do love Susan Hazlett’s column,(thank goodness she still has a sense of humor and  keeps her political opinions out of print. Others there at your paper could learn from her.
Otherwise, very little of the newspaper is original anymore , too many AP stories and political hogwash !

### 1/5 — Awful layout

*2018-11-03*

This layout for the smartphone and tablet version is absolutely awful. The photos are to large and the text is to small. The previous version was simpler to interact with. Please change this version to something that is up-to-date and current with 2019.

### 1/5 — Olympia high school

*2018-09-26*

Obviously the pantagraph doesn’t realize that Olympia high school is in McLean county. The only time the pantagraph covers Olympia high school sports is when they play intercity teams . It probably killed them to put the Olympia Central catholic score in two weeks ago. I quit getting hard copy’s two years ago, about the time they completely quit putting Olympia scores in the paper.

### 1/5 — Not News Just Advertising

*2018-05-21, version 3.1.2*

Obviously the Pantagraph is in the business of making money but shouldn’t be in the business of
making customers frustrated. I pay for the news not all this junk advertising. I constantly get redirected to an advertiser’s site and can’t return to the news. Very frustrating! I will not add this app to any of my future wireless devices. I guess I’ll dvr the local news on TV and fast forward thru the commercials. Hey Pantagraph...offer a subscription without advertising and I would even pay more.

### 1/5 — The Worst Media App

*2018-03-21*

No option to view the paper as E-edition so that there is no logic to how articles appear and the top local news stories are difficult to find.  I have no other reason to subscribe to the Pantagraph other than to get local news.  On this app it is secondary to national news and ads! Terrible - I’m going to delete it and go back to getting into my subscription through Google.

### 1/5 — Barely useable

*2018-03-03*

This new iPad app not good.  Cannot customize, everything is all jumbled together on a side banner and not categorized,  forces you to bring up articles, cannot get first sentence of the article to see if you are interested, cannot adjust size of print....pretty awful and useless.

### 1/5 — A Reflection Upon The Pantagraph

*2017-08-28*

Articles are repetitive with no rhyme or reason, constantly crashes, editing is horrendous, and can only comment on "select" articles dictated by some Pantagraph lackey. Overall this app mirrors the Pantagraph organization perfectly - a complete failure. 

Tried again since "update" & it's even worse. Now I can't even read/scroll through an article without being pushed to the App Store. The Pantagraph should be ashamed, but based on their ongoing performance, they're shameless. It's really sad that our community does not have any news agency to rely on.
======================
Even worse!! Tried yet another time to see if anyone on the Pantagraph tech staff cares to make this app at least halfway decent...Nope! I don't know how it was possible, but they've outdone themselves again. Now it has random pop-up video ads before being allowed the view an article. Ridiculously stupid - once again, a mirror image of this failing excuse of a local "news" organization.

### 1/5 — Hate it!

*2017-05-29*

I want the old app back. I upgraded thinking newer is better. NOT!! You don't have the option of logging in unless you are commenting on an article. Therefore every time you 'click' onto an article you have adds PopUp. My subscription includes the app. I shouldn't have to wait for an ad to run or exit out of an ad before I get to read an article I'm interested in. Thinking of I commented on an article and logged in that would solve it. No such luck. Very very disappointed and frustrated. Will NOT be renewing my subscription if this doesn't get fixed.

## Most critical reviews (10 lowest-rated)

### 1/5 — Repetitive Stories

*2026-03-20*

High number of articles are repetitive from one day to another. Every time app is  opened recently, says the app needs to be updated, but it really doesn’t, takes me to this review page, very frustrating!

### 1/5 — way too expensive

*2026-03-19*

I have no idea why I continue subscription

### 1/5 — Latest update again created new problems

*2026-03-19*

The latest update made the app unusable again. Unable to log out; paywall appears and won’t Allow viewing. Saved articles again are gone. What a disappointment.

**Developer response:** I am sorry to hear that you are not satisfied with our App. I would love to help you resolve any issue you are having. Please email me at csc-digital-escalations@lee.net for further assistance. We value our subscribers and want you to have the best experience possible.

### 1/5 — Horrible

*2025-01-12*

This app is a joke. It’s unreadable and not worth paying for and the prices are ridiculous not to mention that a lot of the news is slanted. Can’t we do better than this BloNo?

**Developer response:** We will continue to offer the lowest rate possible to all of our subscribers, but with our digital content you can stay informed from any web-enabled device, and can go anywhere without having to take a physical copy along.

### 1/5 — Crooks !!

*2024-09-05, version 9.13.2*

I had previously signed up for 6 months for $1. I then tried to cancel at 5 and half months because I will not pay $16.99/month. They then offered $4.99 and I accepted and started deducting from my card on 26th of every month. With no notice they deducted $16.99 on the 20th of Aug.
After a long conversation they said they would return it to $4.99 and credit my account over next several months. Low and behold I get another $16.99  notice and  just give up and cancel effective Sept 1.  They then charged my account another $16.99 on Sept 3. Impossible to get anyone to talk to on phone that doesn’t try to renew instead of addressing problem.
JW

### 1/5 — Latest update again created new problems

*2023-11-26*

The latest update made the app unusable again. Unable to log out; paywall appears and won’t Allow viewing. Saved articles again are gone. What a disappointment.

**Developer response:** I am sorry to hear that you are not satisfied with our App. I would love to help you resolve any issue you are having. Please email me at csc-digital-escalations@lee.net for further assistance. We value our subscribers and want you to have the best experience possible.

### 1/5 — Beware of latest update

*2022-12-18, version 9.1.3*

If you have saved articles within the app, they disappear when you install the update. Also have to go back and forth between the two available views in order to get all content…and what’s with disabling the links to obituaries?

### 1/5 — Ads hijack you

*2022-04-12, version 8.13.5*

The ads in this app are very touchy. I hope the advertisers aren’t being misled. The number of clicks you are receiving is not equal to the number of people purposefully clicking. Very annoying. I have been hijacked by the same Ford dealership so many time that I would never want to buy a car there thanks to this app.

**Developer response:** I understand your frustration; however, Ad revenue is a major source of revenue for newspaper outlets.

### 1/5 — No reason to use

*2022-03-25*

No reason to use this app. It wants to track you for ads and many of the articles can't be viewed at all unless you sign in. Better off using their website with an InPrivate or Incognito browser tab, or reading mode.

### 1/5 — Terrible

*2022-02-25*

$26 a month subscription required all of a sudden for local news? No thanks!

## Most praised reviews (10 highest-rated)

### 5/5 — Love Pantagraph on line

*2026-03-24*

Always on time.

### 5/5 — Good local news.

*2026-03-20*

Good local news

### 5/5 — Easiest way to read local news

*2014-02-25*

New text message feature is also helpful for breaking news and other alerts.

### 5/5 — Convenient!

*2014-02-19, version 1.9.1*

Really handy to have this app when I'm out and about! Fast news delivery and much more!

### 5/5 — Great news app!

*2014-02-18, version 1.9.1*

Easy to navigate and get your news fast!

### 5/5 — Best local news app!

*2014-02-18, version 1.9.1*

Push notifications for breaking news are great, content updated regularly.

### 5/5 — Great Local App

*2014-02-17, version 1.9.1*

This app always shows current local news and has updated coverage on breaking news. Very useful on the go.

### 5/5 — Fast, works great

*2014-02-16, version 1.9.1*

Updated constantly with local & breaking news plus tons of other interesting articles & galleries. Very responsive

### 5/5 — Nice app

*2012-03-23, version 1.6.2*

Easy to use.

### 5/5 — Very nice!

*2012-01-11, version 1.6.2*

This app is great. Good way to keep up on my hometown news!! Highly recommend!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
