# Paparazzi Accessories — user reviews > 77 indexed App Store user reviews of Paparazzi Accessories by PAPARAZZI LLC, rated 2.70/5 from 269 ratings. - Source: https://appshunter.io/ios/app/paparazzi-accessories/id1008907277/reviews - App overview in markdown: https://appshunter.io/ios/app/paparazzi-accessories/id1008907277.md - Rating breakdown: 5★ 74 · 4★ 21 · 3★ 28 · 2★ 46 · 1★ 100 ## What do users think of Paparazzi Accessories? Overall sentiment: negative **Pros** - 👍 Simple and user-friendly interface - 🛍️ Convenient shopping experience - 📱 Automatic login functionality - 💼 Useful for business tracking - ⭐ Affordable jewelry products - 📊 Dashboard for consultant management **Cons** - 🐛 Frequent app crashes and freezes - ⏳ Extremely slow loading times - 🔐 Persistent login issues and authentication failures - 📵 Black screen on startup after updates - 🔄 Poor synchronization with website - ❌ Items not loading or displaying correctly - 🛒 Shopping cart functionality broken - 📦 Track orders button doesn't work - 🖼️ Images load very slowly or fail to load - ⚠️ Inconsistent app performance across devices - 🔄 New releases don't update in real-time - 🚫 Back button missing in navigation - 💾 Data not syncing between app and website - 🔌 Checkout process gets stuck on syncing **Commonly reported bugs** - Black screen after app update - Login screen stuck on loading spinner - Password reset functionality broken - Shipping address validation errors - Items showing out of stock when available on website - Shopping cart items disappear during checkout - App freezes when adding items to cart - Profile pictures cannot be uploaded from phone - Showroom functionality not working - Random addition/subtraction from shopping bag - Back office tab not accessible - New releases take 5+ minutes to load - App incompatible with iPad - Spinning loading circle that never completes - Dashboard data not displaying correctly - Commission information not showing - Missing navigation elements after update - Photo download feature not working **Most requested features** - Back button for easier navigation - Larger product images on inventory screen - Virtual try-on feature with selfies - Real-time new release notifications - Improved dashboard visibility - Better image download functionality - Faster inventory loading - Customer-facing app separate from consultant app ## Newest reviews (14 of 77) ### 3/5 — Pain works sometimes!!! *2023-07-28, version 30.0.2* I need this app but oh my it sure does pick the worst times to not work properly!!! ### 3/5 — Trouble with paparazzi app *2022-07-05, version 2.3.9* New problem!!! What is going on with the paparazzi app again??? We get to the order screen then try to checkout and then it’s stuck on syncing the shipping!! This app is not working right. I can get to front page and then try to go to the back office tab and and it will not go any farther. Us paparazzi consultants need to get into the back office tab on this app. ### 2/5 — Slow *2021-05-24, version 2.3.9* The app is very slow to load when first using. Anyway you can fix problem since the newest update ### 2/5 — Se paraliza *2021-03-01, version 2.3.9* A la hora de hacer las compras de los new release se paraliza y cuando refresca ya te han vaciado el carrito ### 1/5 — Unusable *2021-01-29, version 2.3.9* This app is unusable at this point. I used it exclusively to make my orders, etc. until a week ago when the system went down. The app has been useless since that time. I even tried uninstalling and installing again. New pieces come out in the middle of the work day for many of us, and the app is much easier to use than trying to get onto the website - which is much clunkier when trying to get logged in and look through the jewelry. I’ve given up on even trying to get new jewelry at this point. ### 1/5 — Issues *2021-01-29, version 2.3.9* I’m having issues for the past few days with your app. And also the regular website. Something is going on. In my opinion there are so many people selling and active with paparazzi and as consultants we rely on the app and website a lot. We need to be able to continue to provide our customers with your product and we need to make sure we can do that. However i think maybe some software needs updated on your end because there are so many of us maybe the volume of people is making it difficult all in all. Thanks ### 1/5 — Stopped letting me download stock photos *2021-01-29, version 2.3.9* It has been slow to log me in and now I cannot even download stock images to show customers what I have to sell! 👎🏼 ### 3/5 — Freezes *2021-01-22, version 2.3.9* In the last week, this app has been u installed and reinstalled 3 times to see if it will stop freezing when trying to place an order, view order history or basically any tab. So frustrating for my business ### 1/5 — Doesn’t work *2021-01-08, version 2.3.9* Can’t login. Can’t look at anything. ### 1/5 — Nueva Consultora *2020-12-23, version 2.3.9* Creo que le daría 0 estrellas. Bajè la aplicación; tratè de hacer Login y me dejò loading. Lo dejè toda la noche y al otro diía seguía igual. No me dejaba quitarlo, ni moverme de pàgina ni nada. Tuve que desinstalarlo. No he podido hacer nada. Llevo una semana y unos días como consultora. Tendré que buscar una laptop porque esto no sirve y no es el tel. Tengo un iPhone 11 ### 1/5 — Doesn’t work on new iPad *2020-11-06, version 2.3.9* Works on my phone, however, will not work on my new iPad. ### 2/5 — Problems *2020-10-13, version 2.3.9* I’ve been a consultant for 6 months and I’ve been having problems with this app for a few weeks. ### 1/5 — Login *2020-10-06, version 2.3.9* I have been having problems with this site (Paparrazzi) for the past 4 days. I had problems with my cell and had to have a factory reset done. It was down for about a week and a half. I did save all my documents and info with the Apple support team on line with me. Now I try to go in and it will not recognize my password which I tried changing and it did nothing. I’m trying to go into the app and all it does is give me the loading circle ⭕️ and it just stays loading and will not go into my login page it just continues to give me the loading circle. Can someone do something about this. I deleted the app and reinstalled and I still can’t get in. Thank you! ### 1/5 — Will not load *2020-09-01, version 2.3.9* Please if app have uninstalled 3 times and still not working. I need to place orders. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not good *2024-04-04, version 31.2.3* Not good ### 1/5 — New update is horrible! *2024-03-14, version 31.2.1* Just updated the app and now it doesn’t open, click on the icon and it’s just a black screen. Wish I’d never updated😡 ### 1/5 — Unable to access app *2024-03-14, version 31.2.1* I clicked on the app and nothing came up. I even turned off my phone and attempted to access the app again and still couldn’t access it! As a Consultant I need access at all times to my back office. ### 1/5 — New update doesn’t work *2024-03-13, version 31.2.1* This latest update will not even open the app. It just stays a blank screen ### 1/5 — All and website login issues *2022-07-26, version 30.0.1* I don’t know what has happened within the last couple of weeks, but the app and website are not the same by any means. When I open the app, I am taken to the main login page, the one specifically for paparazzi consultants, and when I enter my ID number and password, it informs me that my information is incorrect. I have selected the forgot password tab, and I am redirected to my profile, to which I am able to access my entire website. (why am I being logged in if I can’t sign in myself, and keep being redirected to my my account to change my password?) for one, that is not secure for me whatsoever. If I am on another computer and I submit change my password, will it open my profile to take me to change my password? If that’s the case, anyone could have access to my information. So when it takes me into my profile, (my back office), I select the forgot password tab, but even my new password won’t work when I go to login. I have changed my password I can’t tell you how many times, I’ve saved the password on my phone, and when I attempt to login it still says the information is incorrect. What the heck is going on? I’ve reached out to tech support and have not been contacted back. Not to mention, even when I select the change my password tab and it takes me to my profile without even entering my password because I’ve been denied access, when I go to place a new order, the items are not loading in the new releases category, for several months it’s. By the time the page loads, I miss out on new releases. I would like someone to fix the issues that are taking place recently, because it making me not even want to place orders. Being an independent consultant is not about me and what items I personally want, it’s about what my clientele would like. If I can’t access new inventory upon release because of issues with the app, why should I even take time to attempt placing orders. It shouldn’t take 4-7 minutes for new inventory to load. I have great internet service so I know it’s not on my end. The website technician customer support should be reading these reviews and really need to focus on customer support. ### 1/5 — Needs an update!!! *2022-05-01, version 2.3.9* I’ve had so many issues with this app! The app either freezes or closes out. On the off chance it doesn’t close or freeze, half the categories and products are not showing up. There’s been so many iOS updates since the last app update. Paparrazi, it’s time for an update!!! ### 1/5 — Takes 5 minutes to load new releases *2021-05-02, version 2.3.9* This app takes well over 5 minutes to load new releases! It need improved upon drastically by the time it loads many items are sold out!!! ### 1/5 — Did you forget something????? *2021-04-15, version 2.3.9* When you updated the app, did you forget something???? Like maybe a “back button”?????... This app is totally unusable without a back button, I’m not gonna keep closing the app just to “try” to go from dashboard to orders. Crazy!! Back button on my iPad but not on my iPhone 11ProMax!! ### 1/5 — What Happened?? *2021-04-14, version 2.3.9* About 3 days ago (4/12/21) a few people on my team started seeing the app lose main navigation and get stuck in an almost mobile version of the site. Fast forward to today (4/14/21) and now ALL of our apps are broke - we cannot navigate back to the main menu, continuously keep finding pages we navigate to that gets us stuck there (top bar is completely gone) and reinstalling the app does nothing. Help!! This app has gone from “decent” to “terrible” almost over night. ### 1/5 — Issues *2021-01-29, version 2.3.9* The last few weeks I’ve had issues with checking out. It keep asking for my shipping address and then tells me my shipping address is not valid. I am now having an issue with downloading my pictures to my phone after I made my purchase. Please fix the issues. Thank you. ## Most praised reviews (10 highest-rated) ### 5/5 — App loading just a black screen *2024-03-14, version 31.2.1* I just did the recent update and went to get on the app and it’s just a black screen. Won’t do anything else. Please fix the issue soon. ### 5/5 — Thanks. *2023-04-22, version 30.0.2* So far I’m loving the app. Looking forward to all of the new things being added. It just keeps getting better. ### 5/5 — Now having problems *2020-08-08, version 2.3.9* Been having problems lately please fix. Nothing is working since last update. ### 5/5 — Paparazzi Jewelry *2020-04-27, version 2.2.1* Awesome way to buy jewelry and plus, it’s REALLY FUN! ### 5/5 — LOVE LOVE LOVE *2019-11-16, version 2.2.1* CHRISTIE RHODES IS THE HEST SALESPERSON EVER! GOT ALL MY JEWLERY FOR ALL MY FAMILY MEMBERS AND CLOSE FRIENDS. HIGHLY RECOMMEND!!! ### 4/5 — Enjoy the App *2023-11-07, version 30.0.2* I use this app daily sometimes glitches but most of the time no problem. ### 4/5 — Love this app! *2023-04-22, version 30.0.2* I have not had any issues using it an absolutely love it it’s simple to use. I only wish that the images were larger on the inventory schreen I find my self looking the name of the item up on goodly just so I can see the picture of the item. ### 4/5 — Christian *2021-11-12, version 2.3.9* Can y’all fix this app because it’s not letting me log in and it won’t let me forget my password and it tells me everytime that I forget my password that my email address isn’t on file anymore and I just made a order a couple of weeks ago and it tells me that im inactive when I just made another order and I was going to make more orders for thanksgiving and Christmas and everytime I put my username in it tells me that my password doesn’t match my account and it’s really starting to aggravate me Yeah ### 4/5 — Extremely Convenient *2019-04-22, version 2.2.1* I love how it logs me automatically in and allows to shop easily. Now that I am a consultant it allows me to track my business just as easy! It runs a little slow at times but nothing unbearable I would definitely recommend to my customers! I think a great feature to add would be to be able to download a selfie and try on the jewelry! ### 4/5 — Tracking orders *2018-11-13, version 2.2.1* Everything works fine for me except the track orders buttons. I can’t track any of my orders --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*