# Paper Education: K-12 Tutoring — user reviews > 50 indexed App Store user reviews of Paper Education by Paper Education Company Inc., rated 4.40/5 from 563 ratings. - Source: https://appshunter.io/ios/app/paper-education-k-12-tutoring/id1360686296/reviews - App overview in markdown: https://appshunter.io/ios/app/paper-education-k-12-tutoring/id1360686296.md - Rating breakdown: 5★ 428 · 4★ 58 · 3★ 21 · 2★ 10 · 1★ 46 ## What do users think of Paper Education? Overall sentiment: neutral **Pros** - 🚀 Awesome tutors - 👍 Great tutoring service - 👍 Helpful tutors - 👍 Wonderful - 👍 Love it! **Cons** - 🐛 Lagging - 🐛 Tutor took a break - 🐛 Very unclear - 🐛 Keyboard & Camera issues - 🐛 Inconvenient to use - 🐛 Unreliable and waste of time - 🐛 Creating an account is nearly impossible - 🐛 Glitchy messages - 🐛 Waste of time **Commonly reported bugs** - Inability to login with school email - Inability to login on phone - Tutors not knowledgeable about subjects **Most requested features** - Draw feature on app - Ability to end chat sessions on app ## Newest reviews (10 of 50) ### 4/5 — For some background *2024-02-16, version 2.42.0* First I would like to say that some tutors take forever to respond but some r SUPER fast.some tutors don’t understand how much you need help because you struggle but others r ok and um the app controls r a bit weird ### 3/5 — It’s 50 50 *2023-11-16* I’d like to say this app is pretty good for free, I personally don’t like to speak to people in person, so getting online text tutors are a great feature for the ones who have trouble talking! However there are some down sides, the tutors can be either awesome and get straight to the point! But others not so much, they can take up to 40 minutes explaining one part of the problem that I honestly could’ve done on my own watching a quick video, some will make me try the same problem 10 times that I get wrong, I totally believe in 2nd chances, but I’d like if they could explain step by step if I were to have trouble with doing so, I love their cheerful attitudes I think that is a great motivation! However with some certain tutors if I get it wrong their whole attitude changes, I am a slow learner, so I, even noticing in text, someone’s attitude can be deeply noticeable it does not make me feel any better, or make me feel like it’s okay to make mistakes. It makes me feel like it’s just impossible for me to be “smart” which I know is not the case, and this app truly built me out of my comfort zone to ask questions! I love this app, but mentally, for me it can be a bit overwhelming. [I love making things challenging that’s apart of learning, but please don’t do those following constantly as for it can be overstimulating!] ### 4/5 — Not letting me log into On phone *2023-08-23, version 2.42.0* So it lets me log on with computer but not a phone and I am entering the correct info! ### 3/5 — Hit or miss *2023-05-19* some tutors are pretty helpful, MOST of them i feel like are just stalling and don’t actually help. It feels like they’re just stalling out equations while they get paid. I’ve been transferred to other tutors so many times, i think they should also fix that ### 4/5 — Why I like and why I don’t like paper *2023-03-28* I download it on my phone at home and I couldn’t fine my work or do work that I haven’t done yet but overall it’s pretty good I like how I can talk to real life people and not robots ### 5/5 — Technical issues, but great otherwise! *2023-03-09* I love paper and it’s really helped me out. But one thing I noticed when I was typing to a tutor my keyboard kept glitching in the app and kept going down making it take forever to write. Other than that minor issue, all the tutors I’ve had so far have been amazing! They’ve helped me understand and improve my school work. I wish though to get that keyboard fixed so it doesn’t keep going down though. It’s a great app though, and I highly recommend it. ### 5/5 — Ok *2022-11-17, version 2.27.0* It’s pretty good just have to find the right person ### 1/5 — Waste of time *2022-11-07, version 2.27.0* Truly a waste of time. I’ve used this app twice and was not able to get the help I needed. One time, it took me 4 tutors to solve one singular question. In addition, their shifts always seem to be ending no matter what time of day it is. ### 1/5 — Deleting this app right now *2022-11-02* I would give a 0 star if I could but since one is the lowest I will have to stick with it. First of all, the tutors take at least 9 minutes to respond back and it takes at least 2 + hours just to help me figure out with a simple question. And no the reason the tutors responded back slowly is not because of the internet, it either just takes them a long time to figure it out or their on their phone and ignoring me. This didn’t just happen with one tutor either, this happens multiple times. They would always responded back 9 minutes or more after I gave them my question. ### 5/5 — Continence *2022-10-23* This app is very convenient. Whether I want to submit a paper or do some math at any time, there will be a tutor. Any question, they can help you. Thanks paper! ## Most critical reviews (10 lowest-rated) ### 1/5 — Lagging *2025-05-09, version 2.42.0* Omg it's really lagging to loading msg, it took like 2-3 mins to loading it 💀 ### 1/5 — Dumb *2024-04-20, version 2.42.0* Tutor took a break 2 minutes in 💀 ### 1/5 — Very unclear *2024-03-16* used to use the website last year when I was in 10th grade and it seemed to work very nicely. Now, for some reason, it won’t explain why I can’t login using my school email, I can’t use my personal email either. It will pop up with a notification saying I need to wait a moment, but not actually work again. ### 1/5 — Disclaimer not a great review but is honest *2024-02-02* I was told about this app by my school and all I will say is it makes me hate math more. Secondly, the people that help are basically ais every time and take way too long to do anything. For instance in person it takes me 20 minutes to do 5 problems on this crappy app it takes me an hour an a half people saying this is good are acoustic ### 1/5 — Student POV *2023-09-18, version 2.42.0* For some reason it will not let me login with class Lincoln. That’s what my school uses and also Google is blocked from it as well so I cannot log into the paper app. This app is horrible. ### 1/5 — can’t sign in *2023-08-22, version 2.42.0* I click the app, sign in with clever. I sign in, it says go to portal. I go to portal and click the paper app in clever. It tells me to sign in with school name, I put my school and it tells me, “Sign in with email, username, or SSO error.” Hellooo, I just tried signing it with my email and username for school and it didn’t work? It sent me to the paper webpage, don’t you think I tried to sign in? ### 1/5 — Do not use this - waste of time! *2023-03-29* Please save your time and go get a tutor from school or a better online website! I was introduced to this free tutoring site and was super excited. I have been trying to get help for a casino project for my probability and stats class. I’ve been transferred 6 times in the span of 2 hours. No one knows what finding the probability is for a game. When I click on stats help it has given me 2 English tutors. This site/app is pathetic. Currently on my 7th tutor right now, all I wanted was help for correcting it. Hey guys, update! I tried giving it another try today and get stats and probability help. I got an English tutor and then I decided to try and reset the program and try again. Yet again I got an English tutor and then she transferred me to another English tutor. Do not waste your time with this app or site. Such bull crap and a waste of time. This is the most useless company in human history, a dead pigeon is more helpful then this. **Developer response:** Thank you for bringing this to our attention. It's important students receive reliable and outstanding service, and we sincerely apologize. We'd like the opportunity to learn the details of what happened and identify how we can improve. If you're interested, please get in touch with our Customer Support team at support@paper.co. ### 1/5 — Keyboard & Camera *2023-03-21, version 2.37.0* Worst keyboard ever. My keyboard won’t disappear even when I swipe it down. Also, the camera is extremely poor quality and makes every picture a vignette and all photos seem less than 720 pixels. ### 1/5 — Inconvienent to use. *2023-03-09* I use this app many times and yes It has helped. The thing is the tutors take 5-10 minutes to reply to your message and repeat this over a course of a few messages then hours can pass. I had to finish a math problem in three or so hours because of that. Also constantly getting transferred when solving a problem is very frustrating. App was a waste of time to use. I’d rather just study myself than ask for help using this app. I use this app while doing other tasks so there’s that because of how long the tutors take to reply It’s not the tutors fault . It’s more or so the technical issue and how the Paper app is designed. From a students point of view this is extremely frustrating. ### 1/5 — Do not use this - waste of time! *2023-01-26, version 2.33.0* Please save your time and go get a tutor from school or a better online website! I was introduced to this free tutoring site and was super excited. I have been trying to get help for a casino project for my probability and stats class. I’ve been transferred 6 times in the span of 2 hours. No one knows what finding the probability is for a game. When I click on stats help it has given me 2 English tutors. This site/app is pathetic. Currently on my 7th tutor right now, all I wanted was help for correcting it. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome tutors *2025-08-26, version 2.42.0* These tutors are very intelligent, I love this app. I recommend if you have trouble for a task that’s hard. ### 5/5 — Why I rated paper like this!!! *2024-11-13* Paper is very helpful for me even if sometimes I do not get a full understanding the tutors will help you understand what you were not understanding at first. ### 5/5 — Paper is great! *2024-11-08* I was going to use paper to check the whole essay I was going to make for this review but that would be dumb lol love the app tho the beast thing in tutor history. ### 5/5 — super nice and helpful 🫶🫶 *2024-01-31, version 2.42.0* love it! ### 5/5 — Great Tutoring Service *2024-01-25, version 2.42.0* The Tutors help you a lot and are very helpful! Great experience 5 stars ### 5/5 — Paper *2023-12-15, version 2.42.0* They are so helpful and I already passed my classes because of there help! AMAZING THANK YOU!!!!& ### 5/5 — Tutor *2023-10-26, version 2.42.0* Very good turur ### 5/5 — Great app *2023-08-24, version 2.42.0* This is a a great app for FREE it’s so hard to find apps like this one ### 5/5 — Yeah *2023-04-25, version 2.40.0* Wonderful ### 5/5 — Love! *2023-04-13, version 2.39.0* I have nothing to say just:I love it!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*