# Paperclip: Coupons & Cashback — user reviews > 41 indexed App Store user reviews of Paperclip by Gerald Technologies, Inc, rated 1.80/5 from 175 ratings. - Source: https://appshunter.io/ios/app/paperclip-coupons-and-cashback/id1596759855/reviews - App overview in markdown: https://appshunter.io/ios/app/paperclip-coupons-and-cashback/id1596759855.md - Rating breakdown: 5★ 21 · 4★ 16 · 3★ 4 · 2★ 2 · 1★ 132 ## Newest reviews (19 of 41) ### 1/5 — Scam app, takes money and wont return it *2022-11-19, version 1.4.3* I added the card to my cashapp after I Was approved for $3. I accidentally deposited $50 from my cashapp to the card and it has not shown up in the balance and support hasn’t come up with a solution in almost a week. **Developer response:** Hi there, I’m sorry for what happened. Can you please quickly send it to support@hellopaperclip.com with the subject line of your "ATTN: CUSTOMER SUPPORT"? as we’re unable to locate your account with the details you have here. Thank you. ### 1/5 — Scam *2022-11-15, version 1.4.3* All the app does is make you add an extension to safari and never does anything else. Don’t waste your time. ### 1/5 — Fraud *2022-11-13, version 1.4.3* This app has red flags. It ask you to allow permission to add a extension onto your safari web browser access information to your browser history and a sensitive information including passwords and embarrass, sensitive tight information. You should not need to do this. If this is for an app you should be able to do within the app itself so it’s red flags all over it. **Developer response:** Hi there, I'm sorry if you felt that way towards our app. Please contact us at support@hellopaperclip.com to further assist you. Thank you. ### 1/5 — Stolen money & no communication *2022-11-11, version 1.4.3* I am back again with yet another complaint. I have been emailing support for days, but all I get are automated messages about escalating the issue. I haven’t gotten one real answer since I joined the organization. And to think I’m inquiring about my own HARD EARNED MONEY. Not a hand out or help with anything other than locating my money. Disgusting treatment of your customers will ultimately end your business! **Developer response:** Hi there, We sincerely apologize for the inconvenience caused. If you could send us an email directly to approval@joingerald.com with your full name as the subject we can look into what happened with your account. Thank you. ### 1/5 — I’m unable to delete my account *2022-11-11, version 1.4.3* Every time I open the app it tells me open the Paperclip app. I don’t want it and it won’t leave that page. So I’m unable to delete my profile. It’s so annoying **Developer response:** Hi there, I'm sorry if you felt that way. If you are experiencing an issue , please contact us at support@hellopaperclip.com to further assist you. Thank you. ### 1/5 — Scam! *2022-11-10, version 1.4.3* Complete scam! Makes you download an app that doesn’t even work! Wasted me time ### 1/5 — Steals YOUR MONEY *2022-11-04, version 1.4.3* I accidentally cashed out money onto that virtual card. The money never went to the virtual card and customer service never answers! These people are scammers ### 1/5 — Scam don’t use *2022-10-30, version 1.4.3* I tried to used the virtual card to make a payment and doesn’t work. I mistaken withdrew money from my cash app account on to the card and they money never came threw. Please don’t use it app completely a waste of time and money. **Developer response:** Hi there, I'm sorry if you felt that way. If you are experiencing an issue with Paperclip by Gerald, please contact us at support@hellopaperclip.com to further assist you. Thank you. ### 1/5 — Scam *2022-10-25, version 1.4.3* Definitely a scam ### 1/5 — Absolute scam *2022-10-24, version 1.3.17* Makes you download an app that it won’t let you log into while charging a fee for a service you can’t use. Absolute scam. Ridiculous to close the account and stop being charged. This app deserves negative stars if that was an option. **Developer response:** Hi there, I'm sorry if you're having an issue with Paperclip. We'll be more than happy to assist you with how to use/open it and provide you with a step-by-step guide. Kindly contact us at support@hellopaperclip.com. Thank you! ### 1/5 — Doesn’t Work *2022-10-22, version 1.3.17* Done everything and it won’t work ### 1/5 — Useless *2022-10-22, version 1.3.17* Not only is this a full downgrade to the previous Gerald Service offered, it is practically unusable even when you do get to complete the tasks you receive in what feels like months at a time. I have $6.00 redeemed on a virtual card I can’t use, go figure. **Developer response:** Hi there, I'm sorry if you felt that way, but Paperclip by Gerald is a new service, and it's an alternative way to get cash advances with no membership fee. We appreciate the feedback and we're in the process of providing an option to raise cancel or delete if you want to. If you insist to delete your account, you can email us at support@hellopaperclip.com. Thank you. ### 1/5 — Scammmmm *2022-10-19, version 1.3.17* This is 100% false advertising. No cash advances. The payment they sent can't be redeemed. ### 1/5 — Seems like a scammers app *2022-10-17, version 1.3.17* This is a very fraudulent app. It claims to offer cash advances with no mention of tasks (offers) that must be completed before you can qualify. The app forces users to link bank data before making it known what app really is. Once you link data they tell you they have no way to cancel or delete account. I had to change both user name and password of my bank to ensure that this app didn’t have access to it. The customer service was nonexistent, only a chat bot that would allow one sentence statements that looped back to verify users email. I was unable to log in at all using chrome desktop, the app and safari in both pc and mobile. It’s very disturbing that Apple allows them on platform and I would caution any user to not be tricked into linking bank data with this or their sister company Gerald. **Developer response:** Hi there, I'm sorry if you felt that way, but Paperclip by Gerald is a new service, and it's an alternative way to get cash advances with no membership fee. We appreciate the feedback and we're in the process of providing an option to raise cancel or delete if you want to. If you insist to delete your account, you can email us at support@hellopaperclip.com. Thank you. ### 1/5 — VERY ANNOYING! *2022-10-17, version 1.3.17* This has been the most difficult app to ever use!! I have never been so frustrated!! Why does this have to be so difficult to use!?? One app click advance done.. why is that so hard!? **Developer response:** Hi there, I'm sorry if you're having an issue opening the Paperclip by Gerald. Please send us an email at support@hellopaperclip.com to further assist you. Thank you. ### 1/5 — Fake *2022-10-16, version 1.3.17* Yeah it’s a waste of time won’t even let me open the app at all. I don’t get why these things get marketed when it’s not working. ### 1/5 — Bogus *2022-10-15, version 1.3.17* So I’ve downloaded the app done everything I need to do it won’t take me past the log in screen I just wanna a cash advance ### 1/5 — Trash *2022-10-14, version 1.3.17* Giving everyone $3 waste of time and space ### 1/5 — Fix this *2022-10-13, version 1.3.17* It’s not letting me use Gerald only taking me to paper clip …… what’s the fix ## Most critical reviews (10 lowest-rated) ### 1/5 — It’s no good *2023-05-16* This app is a scam keep saying download Paperclip and do something on Safari I did that and it still saying the same thing don’t waste your time downloading this **Developer response:** Hi there, We would like to chat with you with regard to your experience with us. Can you send us an email with the subject: "ATTN CUSTOMER SUPPORT" and also provide us the customer name you used in the App Store when writing a review at support@paperclip.com so that we can assist you? Thank you. ### 1/5 — Info disappears *2023-04-14* I followed the instructions to download Paperclip however I forgot my login info. When I requested a reset, it took HOURS to get the email with the token. By that time, the app lost my request and when I finally went to put in the token, it kept saying it wasn’t valid. When I went to contact support, the message I previously started disappeared and when I went to type what I needed, it came up with an error message. **Developer response:** Hi there, We would like to chat with you with regard to your experience with us. Can you send us an email with the subject: "ATTN CUSTOMER SUPPORT" and also provide us the customer name you used in the App Store when writing a review at support@paperclip.com so that we can assist you? Thank you. ### 1/5 — Rediculous *2023-01-23, version 2.1.7* Fraudulently says they offer cash advances. They do not. The app is impossible to use. I’ve tried several times. Watched the video followed all directions and it does not work or allow for cash advances. Grid and Albert are probably the best. They are simple and your cash advance is instant. It’s making me give a star which I do not want to. **Developer response:** Hi there, I'm sorry if you're having an issue with Paperclip. Please do contact us at support@hellopaperclip.com so we can look into this. You can also quote your username from App Store once you contact us so we can look into this matter right away AND use the subject line "ATTN: Customer Support" so we can monitor your email as a priority. Thank you. ### 1/5 — Can’t even get to the wallet.. *2023-01-11, version 2.1.5* So I tried this app and it’s not even really an app just a weird extension. AND when ever I try to sign into my wallet to use the two dollars it gave me it makes me sign in endlessly. This is a joke and do better… ZERO STARS. **Developer response:** Hi there, I'm sorry if you're having an issue with Paperclip. Please do contact us at support@hellopaperclip.com so we can look into this. You can also quote your username from App Store once you contact us so we can look into this matter right away AND use the subject line "ATTN: Customer Support" so we can monitor your email as a priority. Thank you. ### 1/5 — Not worth it *2022-12-21, version 2.1.3* It says to allow extension. I have allowed it and it still doesn’t work. SCAM! ### 1/5 — Not good *2022-12-20, version 2.1.3* Not sure what they trying to do with this but it don’t work for crap ### 1/5 — Cant open the app *2022-12-07, version 2.1.3* I turned on the extension allowed it and i get the same thing a message telling me how to turn it on ive got the puzzle piece also theres nothing available aftwr doing what it says **Developer response:** Hi there, I'm sorry if you're having an issue with Paperclip. Please do contact us at support@hellopaperclip.com so we can look into this. You can also quote your username from App Store once you contact us so we can look into this matter right away or use the subject line ATTN: Customer Support so we can monitor your email. Thank you. ### 1/5 — Not good *2022-12-06, version 2.1.3* This is one of the poorest developed apps I’ve come across. I don’t know how it’s been let out for use. Nothing makes a bit of sense with it and there’s no way to find anything out on how to use it. Bottom line , it’s either a scam, or child , and should not be allowed for public consumption. Apple clearly has no guidelines for apps they allow on their platform **Developer response:** Hi there, I'm sorry if you're having an issue with Paperclip. Please do contact us at support@hellopaperclip.com so we can look into this. You can also quote your username from App Store once you contact us so we can look into this matter right away or use the subject line ATTN: Customer Support so we can monitor your email. Thank you. ### 1/5 — Doesn’t work *2022-12-02, version 2.1.3* There is no option to apply they say save to desktop but nothing happens after very confusing **Developer response:** Hi there, I'm sorry if you're having an issue with Paperclip. Please do contact us at support@hellopaperclip.com so we can look into this. You can also quote your username from App Store once you contact us so we can look into this matter right-away or use the subject line ATTN: Customer Support so we can monitor your email. Thank you ### 1/5 — Wow.. *2022-11-20, version 1.4.3* I don’t even write reviews but how is every review, a terrible review? This is ridiculous. Maybe you guys should invest in getting some type of phone service because waiting on an email when dealing with someone money is very frustrating. **Developer response:** Hi there, I’m sorry if you felt that way. We’re very interested in checking the email you’re referring to. Can you please quickly send it to support@hellopaperclip.com with subject line “ATTN: CUSTOMER SUPPORT”? as we’re unable to locate your previous email with the details you have here. Thank you. ## Most praised reviews (1 highest-rated) ### 4/5 — Cash Advance? *2022-10-13, version 1.3.17* Hopefully I make more than $3 but thanks anyway 😊 **Developer response:** Hi there, that provides small monthly cash advances in exchange for completing small tasks such as watching videos and doing surveys. Over time you will be able to earn cash by sharing products with your own network. Please don't hesitate to contact us at support@hellopaperclip.com if you need further assistance. Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*