# Parallex Mobile App — user reviews

> 10 indexed App Store user reviews of Parallex Mobile App by Parallex Bank Ltd, rated 3.41/5 from 22 ratings.

- Source: https://appshunter.io/ios/app/parallex-mobile-app/id1586321123/reviews
- App overview in markdown: https://appshunter.io/ios/app/parallex-mobile-app/id1586321123.md
- Rating breakdown: 5★ 9 · 4★ 5 · 3★ 0 · 2★ 2 · 1★ 6

## Most critical reviews (10 lowest-rated)

### 1/5 — Ayomiposi

*2022-11-16, version 1.0.7*

I just watch the bank ads on Dstv and I try to open an account but it’s not going through when I’m supposed to receive an otp to continue……it won’t send me code and if I click on resend it’ll say unable to resend otp

**Developer response:** Hello Ayomiposi, sincere apologies for the inconvenience experienced. Kindly note that OTP will be sent to the number linked to the BVN. If issue persists, please send an email to customercare@parallexbank.com. Regards

### 1/5 — The app didn’t give me an opportunity to use it.

*2022-03-25, version 1.0.5*

It’s kept on bring up those prop ups saying “5 free daily transfers”, “we didn’t just up the game,we changed it”, “Be your own banker” and so on. Those stuff keeps blocking the way and I can’t find any icon to take them off to go about the sign up.

**Developer response:** Hello, apologies for the inconvenience experienced. Kindly clear your app cache, increase phone memory and upgrade your device OS and try again. Regards

### 1/5 — Ayo 123333

*2022-03-20, version 1.0.5*

Why can’t I open it on my phone after I download it it really frustrating

**Developer response:** Hello Ayo, we are highly sorry for the inconvenience experienced. Kindly share the screenshot of the error response and your details with us via mail to customercare@parallexbank.com for swift resolution. Regards

### 1/5 — The app is trash

*2022-02-10, version 1.0.3*

Ok

**Developer response:** Hello Rosekkd, we sincerely apologize for the experience that has left you feeling this way. Please send a mail to customercare@parallexbank.com to enable us assist as appropriate. Regards

### 1/5 — I can't register

*2022-01-14, version 1.0.2*

I have been trying to register the app but it doesn't move past the LGA option,I inputed my correct LGA but it showing incorrect

**Developer response:** Hello Arsenal bot, this is quite unusual as we are continuously working to improve user experience on the app. Kindly update to the latest version of the app to enjoy full benefits. Regards

### 1/5 — LGA error

*2022-01-14, version 1.0.1*

Why I can’t write my LGA?

**Developer response:** Hello Luckyman04, this is quite unusual as we are continuously working to improve user experience on the app. Kindly update to the latest version of the app to enjoy full benefits. Regards

### 2/5 — I can’t login my profile and I’m sure of the password and username

*2022-07-01, version 1.0.7*

Can you be of help and also I can’t upgrade or update

**Developer response:** Hello Stunner, sincere apologies for inconvenience experienced. Kindly send an email to customercare@parallexbank.com for assistance. Regards

### 2/5 — Damtop22

*2022-01-24, version 1.0.3*

I can’t change my transaction limit on the application and my account type is on tier1. Is there any way it can be changed

**Developer response:** Hello Damtop22, kindly upgrade your account via the mobile app to a tier 3 account to enable us increase your transaction limit. Regards

### 5/5 — Best App

*2022-03-12, version 1.0.5*

Such a seamless and convenient way to transact and open an account 

I also love I could choose my preferred account number 

Well done Team Parallex

**Developer response:** Hello  Dudee Mau, we are glad you love it 😊. Thank you for the awesome feedback. Regards

### 5/5 — Parallex bank App

*2022-03-07, version 1.0.4*

The App is easy to use and easy to navigate 
My payments go through and I have access to generate receipt instantly. 
I don’t even worry about COT charges 
Great App 
Great bank

**Developer response:** Hello Oabdul95, we are glad you love it. Welcome to the era of limitless possibilities!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*