# Paramont CMS — user reviews

> 57 indexed App Store user reviews of Paramont CMS by Innovative Video Technology, Inc, rated 2.44/5 from 88 ratings.

- Source: https://appshunter.io/ios/app/paramont-cms/id1190932865/reviews
- App overview in markdown: https://appshunter.io/ios/app/paramont-cms/id1190932865.md
- Rating breakdown: 5★ 27 · 4★ 3 · 3★ 3 · 2★ 3 · 1★ 49

## Newest reviews (10 of 57)

### 3/5 — Clunky but functional

*2026-07-19, version 1.17.0*

Had I known when I purchased my camera setup from my alarm.com installer this would be the only way to operate/control/monitor those cameras….I likely would have shopped elsewhere.  The app is functional in that you can view live and recorded footage from the cameras.  But simple features like a “pause” button to pause recording while hosting a patio dinner?  Nope.  View alarms?  Yes, but it’s like 6 button presses in incredibly obtuse menus to view them.  Want to setup alarm zones on a camera or screen off certain recording zones?  You can but you’ll need to dig into technical docs found elsewhere on the web to do this.  Literally the most user unfriendly app I’ve ever used.  Crazy, overly complex and seems to have been designed for installers, not end users.  It is what it is….just know what you are getting if this is part of your home camera monitoring solution.

### 3/5 — play back download

*2026-07-02, version 1.17.0*

always fails. always device offline error in the app yet the device is running smoothly and is hard wired to esthernet

### 3/5 — Motion Alert Notifications

*2025-10-01, version 1.16.5*

Still get tons of motion, alert notifications on my doorbell camera, even though I have gone into the settings of the doorbell camera to turn those off as well as gone into my push settings and turned motion notification off. 
I’ve never had this issue with any other cameras except the doorbell ones. 
I have had several calls with tech support and can’t seem to find a resolution. 

It would also be nice to be able to remotely update firmware and edit the settings of the doorbell camera through the app, without having to get a laptop or a desktop computer.

### 2/5 — App stopped providing push notifications!!!

*2024-05-13*

App suddenly stopped providing push notifications and no changes were made to the settings. This is unacceptable!

### 2/5 — iOS bugs

*2024-04-05, version 1.13.5*

App not working correctly with Apple devices. When opening notifications on the iOS Lock Screen the message displayed is device offline. Once the device offline message disappears you may be able to playback the alert. In some instances when accessing the notification from the Lock Screen it goes straight in and just buffers. It may take 30 seconds or more to playback the alert. This has been tested on an iPad running iOS 15 and iPhone running iOS 17. Seems to work fine on an android device running version 13. Please fix this as I am an integrator and this is annoying to customers. Thanks.

### 1/5 — App crashes

*2023-09-19, version 1.12.0*

Unable to watch any live or recorded footage. Application crashes after downloading iOS 17.

### 1/5 — Crashes iOS 17

*2023-09-18, version 1.12.0*

Will not run on iOS 17.

### 3/5 — Recent iOS 16.5.1 & Notifications

*2023-06-30, version 1.12.0*

After recently updating my iPhone to version 16.5.1 the Paramont CMS app stopped sending notifications to my iphone.  I have all options checked in correctly to receive updates. Please look into software and send update for users of your platform.

### 1/5 — Very glitchy

*2023-05-23, version 1.12.0*

Frequently loses connection to the system and very slow to load. Poor video quality.

### 1/5 — Products don’t work

*2023-05-10*

Almost impossible to get anything to work. Playback does not work.
Frustrating to try to get any functionality out of this app and system. 
Desktop version too.

## Most critical reviews (10 lowest-rated)

### 1/5 — The most terrible app for security

*2025-10-14, version 1.16.5*

Just give it up this is such garbage like you can’t load anything why would you have such a terrible product like this should make you embarrassed

### 1/5 — Bad Update

*2025-05-20, version 1.16.2*

Update now excludes snapshots in notifications. 
Useless. 
NOT user friendly

### 1/5 — Offline issues

*2025-01-30, version 1.15.2*

There is need to fix the cameras constantly going offline.

### 1/5 — Need a update for the update

*2024-12-04, version 1.15.2*

The app was updated today and it times out before the cameras load, cmon you guys need to do better than this!

### 1/5 — Glitchy

*2024-11-07, version 1.14.5*

Does not connect to any of my cameras. It finds them in the LAN search but won’t connect.

### 1/5 — Time for a refresh

*2024-10-13, version 1.14.1*

The company is huge and has a tremendous amount of presence yet the app stinks. It’s almost impossible to get it to do anything beyond the basics.  Not intuitive and very clumsy

### 1/5 — Horrible service

*2024-05-28, version 1.13.6*

Clunky interface, very difficult to use.

### 1/5 — Need to update

*2024-05-04, version 1.13.6*

I with I saw this reviews before i purchased . Very slow , takes for ever to load

### 1/5 — Terrible

*2024-01-01, version 1.13.3*

This app does not work.

### 1/5 — Products don’t work

*2023-12-17, version 1.13.3*

Almost impossible to get anything to work. Playback does not work. Frustrating to try to get any functionality out of this app and system. Desktop version too.
Customer service arrogant and not informative.

## Most praised reviews (10 highest-rated)

### 5/5 — So thrilled

*2026-07-24, version 1.17.0*

I couldn’t be happier with the functionality of this app, everything works so smoothly. Everything I need is right in front of me. The playback and the analytics work phenomenally and the in-depth attribute searching is a huge plus. I never had an issue before but when I messed something up, InVid Tech Support was right there to fix it in no time.

### 5/5 — Very easy and simplistic to use!

*2026-07-21, version 1.17.0*

The app is very user friendly and easy to use. The app hasn’t really caused me any issues as of now. The playback functionality has saved me a couple of times!

### 5/5 — Smooth and Easy

*2026-07-21, version 1.17.0*

I like how the app feels just like using the NVR. It runs smoothly even in remote areas and gives me peace of mind knowing I can pull up my cameras whenever I need to. It’s definitely one of the better CMS platforms I’ve worked with.

### 5/5 — Works well

*2025-08-14, version 1.16.4*

Simple

### 5/5 — Reliable

*2024-10-14, version 1.14.1*

Continuously improving, overall satisfied with the progress the Invid team has made.  Been using for 2+ years

### 5/5 — Great Interface

*2024-06-17, version 1.14.1*

User Friendly and good quality for us!

### 5/5 — Excellent

*2024-06-15, version 1.14.1*

Best support staff.

### 5/5 — Good Funtionability

*2023-12-18*

Always room to improve w/technology but has been reliable and the interface is easy to use.

### 5/5 — Good overall app

*2023-09-29, version 1.13.0*

Having used this app for 100’s if not 1000’s of customers we get very little bad feedback on it. Playback is very simple, grid designs are easy to access. As long as you have a good internet connections on both ends it works great. It is a universal cctv app so you have to know the drawbacks but much better than the other apps iv used before.

### 5/5 — Update fixed

*2023-09-21, version 1.13.0*

Thank you update fixed on iOS 17. Thank you. 5 stars

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*
