# ParaPlan Driver — NEMT and Paratransit

> Paperless paratransit and NEMT dispatching app for iOS drivers. (iPhone/iPad app by Tim Hibbard.)

- Source: https://appshunter.io/ios/app/paraplan-driver/id603645534 (this page in markdown: same URL + `.md`)
- Developer: [Tim Hibbard](https://appshunter.io/developer/545689429)
- Category: Business, Travel
- Price: Free
- Rating: 2.90/5 from 9 App Store ratings
- Age rating: 4+
- Requires: iOS 12.0 · 36 MB
- Languages: American English
- Released: 2013-02-27
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/paraplan-driver/id603645534/reviews.md

## What is ParaPlan Driver?

ParaPlan Driver is the best available paperless paratransit/NEMT dispatching app for iPhone and iPad
Driver’s manifests are wirelessly downloaded to iOS device.
Manifest changes are instantly pushed to the driver.
Odometer readings, timestamps and GPS locations are recorded and uploaded to dispatch when drivers pick up and drop off clients.
Drivers can capture signatures directly on iOS device.
Drivers can mark a trip as No Show.
Assign a trip to a route.
Use Siri Shortcut to quickly access trip information.
View entire fleet of vehicles on a map.
View the history of a single vehicle.
No cellular? No problem. ParaPlan will record driver actions in the field, then sync with database when driver has WiFi. 
Looks great on iPad!
Drivers can customize the viewable list of trips to perform.
View current location within your route on a map.
Drivers can call rider directly from app.
View upcoming trips for riders.

Permissions set by ParaPlan Desktop:
Ability for users to not see other user’s current location.
Ability for users to not be able to assign trips to route.
Ability for users to not be able to call clients.

ParaPlan Mobile requires an existing ParaPlan Cloud subscription.

Continued use of GPS running in the background can dramatically decrease battery life.

## Key features

- Paperless manifest downloading
- Real-time trip updates
- Odometer and GPS tracking
- Digital signature capture
- Offline data syncing
- Siri Shortcut integration
- Fleet vehicle map view


## Frequently asked questions about ParaPlan Driver

### What is ParaPlan Driver used for?

ParaPlan Driver is a paperless dispatching app for paratransit and NEMT services. It allows drivers to receive manifests wirelessly, record trip details, capture signatures, and communicate with dispatch and riders.

### Is ParaPlan Driver free to use?

Yes, ParaPlan Driver is free to download and use. However, it requires an existing ParaPlan Cloud subscription for full functionality.

### Does ParaPlan Driver work offline?

Yes, ParaPlan Driver can record driver actions in the field even without a cellular connection. It will sync with the database once a Wi-Fi connection is available.

### What devices does ParaPlan Driver support?

ParaPlan Driver is available for iPhone, iPad, and iPod devices. It is optimized for use on iPad.

### How does ParaPlan Driver handle user permissions?

Permissions for ParaPlan Driver are set by the ParaPlan Desktop application. This allows administrators to control features like viewing other users' locations or assigning trips to routes.

### Can I call riders directly from ParaPlan Driver?

Yes, drivers can call riders directly from the app. This feature can be restricted by administrator settings in ParaPlan Desktop.

### How often is ParaPlan Driver updated?

The latest version of ParaPlan Driver is 2022.1, which was last updated on September 20, 2022. This indicates a history of updates, though the frequency may vary.

### What is the user sentiment for ParaPlan Driver?

ParaPlan Driver has an average rating of 2.9 stars from 9 ratings. This suggests that while some users find it functional, there may be areas for improvement based on user feedback.

## Version history (last 5 releases)

### 2022.1 — 2022-09-20

Next stop has been redesigned and can be used for performing one trip at a time.
Route edit has been redesigned and drivers can switch dates and see route assignments.
New floating odometer lets drivers keep a closer tab on the calculated odometer.
Dispatcher-free dispatching can be enabled with driver based dispatching
Lots of bug fixes and improvements

### 2021.2 — 2021-04-15

Fixed bug where ending a break on the detail screen would not record the ending odometer.

### 2021.1 — 2021-01-22

Bug fixes

### 2020.5 — 2020-12-22

Fix for forced signature collection. Mandatory signature support based on program coming soon. Support for links in driver dashboard.

### 2020.4 — 2020-12-10

Improved driver breaks. Fix for signatures not uploading.

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| --- | --- | --- | --- |
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## More apps by Tim Hibbard

- [Christian Radio Locator](https://appshunter.io/ios/app/christian-radio-locator/id545689326)
- [Dollar Words](https://appshunter.io/ios/app/dollar-words/id6462712171)

All apps by Tim Hibbard: https://appshunter.io/developer/545689429

## Related topics

[nemt dispatch paratransit](https://appshunter.io/ios/topics/nemt-dispatch-paratransit) · [nemt paratransit](https://appshunter.io/ios/topics/nemt-paratransit)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*