# Paras Health Patient App — user reviews

> 20 indexed App Store user reviews of Paras Health Patient App by Paras Healthcare Limited.

- Source: https://appshunter.io/ios/app/paras-health-patient-app/id1621840796/reviews
- App overview in markdown: https://appshunter.io/ios/app/paras-health-patient-app/id1621840796.md

## Newest reviews (3 of 20)

### 1/5 — Crap application

*2023-11-22*

Don’t waste your time and money 
Neither the App nor the hospital is worthy of it

### 1/5 — Updrade

*2023-05-19*

No upgade will available in IOS My app will not open last few days pls upgade app otherwise i will uninstall the app.

### 1/5 — Review in r/o this  mobile application

*2022-12-27*

Its a very sorry state of the application provided that certain details of regd. persons are filled wrong which are not even editable. Besides, for the photo of identity proof the application is not able to select the site in mobile(i phone)& to fix up the date for appointment despite having tried 4-5 times even repeatedly placing the application after deleting. Kindly get the appl. properly revised & set fir use else remove it.

## Most critical reviews (10 lowest-rated)

### 1/5 — Lab Test reports delayed

*2026-07-21*

It has become a fashion in Paras Hospital Gurgaon that you get your lab tests done but your report will not be uploaded in WhatsApp chat, Website etc. when you will call their helpline numbers, they assure every time that report is currently not available but we are raising the issue. But when you go to Hospital reports are always found ready. This has happened twice with me. There is no complaint mechanism, no grievance redressal mechanism, just formalities everywhere.

### 1/5 — No OTP ever

*2026-05-22*

Difficult to logon.  The OTP never comes on iphone. The support team is so pathetic they did not even reach out to check what is the issue.  We are still not getting any OTP from Paras so unable to view any reports.

### 1/5 — Login doesn’t work

*2026-04-11*

App doesn’t login after mobile number and otp validation.

### 1/5 — App crashes with a simple refresh

*2025-12-03*

Open the app refresh the reports section it will crash

### 1/5 — Unprofessional

*2025-10-04*

Highly unprofessional service. Appointment cancelled without any notice to the patient, and refund still pending even after more than two weeks. I’ve had to call multiple times with no proper response. Shows complete disregard for patients’ time and trust.

### 1/5 — app keeps crashing

*2025-04-24*

one of the worst app for a hospital out therr

### 1/5 — Login issue

*2025-04-18*

Waiting since 40 minutes for OTP to get in customer support says keep trying. LOL

### 1/5 — Date of birth problems

*2024-09-13*

Please update system . It is updating self date of birth

### 1/5 — Ineffective App

*2024-09-03*

The App requires an OTP verification for logging in but the OTP is never received.

### 1/5 — Rude nurses

*2024-07-10*

Worst nurses in emergency

## Most praised reviews (7 highest-rated)

### 5/5 — Patient friendly app

*2024-07-12*

Easy to book the appointment and was able to do the payment online without waiting in queue.

### 5/5 — Review

*2023-07-18*

Excellent service by Gre staff Sandip. And app is working good

### 5/5 — Helpful app and easy thanks

*2023-07-14*

Very good app

### 5/5 — Paras

*2023-07-07*

Good service’s

### 4/5 — Not getting OTP

*2024-03-18*

Unable to login, as not receiving OTP. Please help

### 3/5 — Paras App

*2026-04-08*

Very poor performance

### 2/5 — Keeps crashing

*2026-03-02*

Super buggy currently (Feb 2026) keeps crashing on launch making it very difficult to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*