# Parcel Pending Mobile — Manage Your Packages on the Go

> Mobile app for managing package deliveries and locker access. (iPhone/iPad app by Parcel Pending Inc.)

- Source: https://appshunter.io/ios/app/parcel-pending-mobile/id1352095998 (this page in markdown: same URL + `.md`)
- Developer: [Parcel Pending Inc](https://appshunter.io/developer/1352095997)
- Category: Utilities, Lifestyle
- Price: Free
- Rating: 4.84/5 from 50,073 App Store ratings · 315 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 34 MB
- Languages: English, French
- Released: 2018-04-03
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/parcel-pending-mobile/id1352095998/reviews.md

## What is Parcel Pending Mobile?

Parcel Pending makes it simple to receive your packages and online orders! With our easy-to-use mobile app, you can manage your account, retrieve your packages, set up vacation mode, and more!

Use the Parcel Pending mobile app to:
- Register for Parcel Pending
- View your pending packages and package history
- Manage your notification preferences
- Get real-time alerts when your packages are delivered
- Open the locker doors with the push of a button (when Bluetooth is enabled)
- Setup vacation mode to avoid storage fees
- Add people in your residence to your account to ensure they receive their packages in the locker
- Manage your personal data and your payment information

Have questions about how to use the lockers, the mobile app or about how to make updates to your profile? Visit parcelpending.com/residents to access the FAQ library and much more.

We are always looking to improve our app and services. Please let us know if there is anything we can do to make our app better.

## Key features

- Manage account
- Retrieve packages
- Set vacation mode
- Real-time delivery alerts
- Open locker doors via Bluetooth
- Add residents to account

## What do users think of Parcel Pending Mobile?

Overall sentiment: negative

**Pros**

- 🔒 Safe and secure package delivery
- 🚀 Convenient package retrieval
- 💡 Innovative locker system
- 👍 Easy to use app
- 🔒 Packages kept safe from theft

**Cons**

- 🐛 Inconsistent app functionality
- 🐛 Unreliable notifications
- 🐛 Login/authentication issues
- 🐛 Bluetooth/location access problems
- 🐛 Packages not always delivered to lockers
- 🔍 Poor customer support

**Commonly reported bugs**

- App crashing or freezing
- Inability to log in or create account
- Lockers not recognized by app
- Inaccurate package tracking

**Most requested features**

- Ability to remotely open lockers
- More locker size options
- Improved notification system
- Better integration with delivery services

## Recent user reviews (10 of 315)

All indexed reviews: https://appshunter.io/ios/app/parcel-pending-mobile/id1352095998/reviews.md

### 1/5 — Buns

*2026-08-16, version 1.35.7*

Used to be better software engineer in charge def broke the billing authority doesn’t even show up anymore

### 2/5 — okay, but no support

*2026-08-14, version 1.35.7*

Used to better. Main problem is that many Amazon drivers are not trained to use their system: so packages get dropped off in front of the lockers at the office for everyone to take.

Tried to change my password through the app: never received a recovery email after multiple tries.
Tried to reach out to email support: but the mailbox was full and not accepting new emails. LoL.

Asked Amazon now to remove the automated routing of my address to the lockers. If you’re forced to use it, it’s okay.

### 1/5 — Terrible Service

*2026-08-10, version 1.35.7*

Parcel Pending is terrible, tech is glitche and customer support is slow. Concierge had to recover package because code did not work, completely the fault of Parcel Pending. Now I have to wait on hold for an hour so as not to charged for storage on their mediocre platform. Property Management companies subcontracting this trash out are just as culpable and terrible

### 2/5 — App has broken

*2026-07-17, version 1.35.7*

My app won’t show packages anymore. Devs did something weird and now all I get are text messages about packages, but no info on the app.

### 1/5 — Terrible customer service

*2026-07-16, version 1.35.7*

No one is answering customer service emails.

### 1/5 — Broken app

*2026-07-14, version 1.35.7*

Our apartment has been unable to receive packages for about 2 months now. There are constant glitches with the parcel pending system. The complex is clearly frustrated but the technicians have not fixed the system after several attempts. 

Now I am no longer getting notifications about packages arriving. 
I tried to login to my account -> invalid.
Tried to reset my account with email or phone -> not in the system

Tried to create a new account -> says my email is already registered…

Told me to download parcel pending plus:
Error message when I opened the app.

I’m literally stuck in an error loop and have HelloFresh rotting in the mail bin. This is beyond frustrating.

### 1/5 — Terrible software. Very buggy

*2026-07-12, version 1.35.7*

Idea is great but their developers are awful. Can’t receive notifications, open with the app or use the vacation mode.

### 1/5 — They will continuously charge you even when you don’t have packages

*2026-07-09, version 1.35.7*

For the past month I have been charged multiple times a day for packages that aren’t there. Customer service is unresponsive. It took no joke 30 emails before I got a response all while the call button on the app doesn’t work. They said they fixed my issue but I still receive daily emails on them trying to charge my card. Now I just received 8 $3 charges in the past 10min. This is 4 days after the representative told me the problem was fixed.. stay far away from this company.

### 1/5 — Unreliable and unresponsive

*2026-07-05, version 1.35.7*

There app will break and result in you having to pay money and they absolutely will not respond to you

### 1/5 — Avoid if you can

*2026-07-03, version 1.35.7*

System glitch resulted in $60 in erroneous charges and still waiting on a refund

## Frequently asked questions about Parcel Pending Mobile

### What does the Parcel Pending Mobile app do?

The Parcel Pending Mobile app simplifies managing your package deliveries and online orders. It allows you to track incoming packages, receive real-time delivery alerts, and even open locker doors directly from your smartphone when Bluetooth is enabled. You can also manage your account settings and set vacation mode to avoid storage fees.

### What are the key features of the Parcel Pending Mobile app?

Key features include registering for the service, viewing pending and past packages, managing notification preferences, receiving real-time delivery alerts, opening locker doors via Bluetooth, setting vacation mode, adding other residents to your account, and managing personal and payment information.

### Is the Parcel Pending Mobile app free to use?

Based on the provided information, the Parcel Pending Mobile app is free to download and use. There are no mentions of in-app purchases or advertisements within the app's description.

### Who is the target audience for this app?

This app is designed for individuals who frequently receive packages and utilize a locker system for their deliveries. It's particularly useful for residents in apartment complexes or other communities that offer secure package locker solutions.

### How can I get help if I have questions about the app or lockers?

If you have questions about using the lockers, the mobile app, or updating your profile, you can visit parcelpending.com/residents. This website provides access to a comprehensive FAQ library and additional resources to assist you.

## Version history (last 5 releases)

### 1.35.7 — 2025-09-16

Add credit card bug fix.

### 1.35.6 — 2025-09-01

Bug fix.

### 1.35.4 — 2025-07-08

Bug Fix.

### 1.35.3 — 2025-05-12

Bug fix.

### 1.34.7 — 2025-02-04

Bug fix

## Apps similar to Parcel Pending Mobile

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Brivo Mobile Pass](https://appshunter.io/ios/app/brivo-mobile-pass/id1033578819) | 4.8 (159,965) | Free | Utilities |
| [Reliant](https://appshunter.io/ios/app/reliant/id666921945) | 4.9 (19,903) | Free | Utilities |
| [Chirp Access](https://appshunter.io/ios/app/chirp-access/id1450159493) | 2.0 (634) | Free | Utilities |
| [RentCafe Resident](https://appshunter.io/ios/app/rentcafe-resident/id541403633) | 4.8 (975,601) | Free | Utilities |
| [Parcel Pending](https://appshunter.io/ios/app/parcel-pending/id6467768006) | 4.0 (741) | Free | Utilities |
| [Fetch Resident](https://appshunter.io/ios/app/fetch-resident/id1449602121) | 4.5 (22,146) | Free | Utilities |

## More apps by Parcel Pending Inc

- [Smart Home Locker](https://appshunter.io/ios/app/smart-home-locker/id1448280759)
- [ZO. Smart Lockers](https://appshunter.io/ios/app/zo-smart-lockers/id1481517933)

All apps by Parcel Pending Inc: https://appshunter.io/developer/1352095997

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*