# Parcel Tracker - Mailroom — user reviews > 25 indexed App Store user reviews of Parcel Tracker by Deepfinity Ltd., rated 4.60/5 from 35 ratings. - Source: https://appshunter.io/ios/app/parcel-tracker-mailroom/id1491350064/reviews - App overview in markdown: https://appshunter.io/ios/app/parcel-tracker-mailroom/id1491350064.md - Rating breakdown: 5★ 28 · 4★ 4 · 3★ 1 · 2★ 0 · 1★ 2 ## Newest reviews (8 of 25) ### 5/5 — Really easy to use! *2024-04-17, version 3.9.7* much better than the system we were previously using. Very easy to use as the system automatically generates a QR code which residents can scan and show proof of delivery. System automatically sends confirmation once they have signed and collected the parcel which helps to manage lost parcels Pros Ease of use clear notifications for residents with QR codes notifications directly to their mobile phones for ease ### 5/5 — Solid app *2024-04-17, version 3.9.7* Solid app great for secure deliveries ### 5/5 — Perfect for small apartment building with concierge service *2024-03-26, version 3.9.5* Easy to upload and administer. Flexible between free and paid subscription to match our peak periods. Great customer service. ### 5/5 — Amazing app to keep a track of packages *2023-09-24, version 3.7.0* Absolutely loving it ### 5/5 — Better Than Advertised *2023-06-01* We are currently using the app in a hotel and convention center for all inbound packages for hotel guests and attendees to the various conferences on the property. I have worked directly with the team who have been amazing. This app is a lot better than the antiquated one we were using before. It makes tracking and locating packages a lot easier. ### 5/5 — Super Helpful Mailroom Management *2021-11-08* Great tool in helping us manage mail and packages. Makes the whole process more efficient and saves us time. They keep adding more features all the time which has been great. ### 5/5 — Great app *2021-10-12* App works as described and is super helpful for parcel management. Saves me a lot of time! ### 5/5 — Lifesaver 5/5 *2020-06-17, version 1.0* Really our reception speed up the handling of our deliveries! ## Most critical reviews (10 lowest-rated) ### 1/5 — Do not buy this app!!!!! Built by cowboy developers *2021-11-29, version 2.10.26* I’m a security officer who uses this worthless app. By far one of the worst app ever. A number issues: - takes forever to query student room number - crashes sometimes very frustrating me having to rescan 30 parcels. Takes hours to scan all parcels where I can do this manually with pen and paper which takes me 15 minutes. - I wasn’t able to open the app with the work phone provided by my employer for a very long time until I realised the work phone does not have internet which is our fault but there is no notification or any message which informs no connection. management was very close to disbanding this crap until I realised there was no internet. - The app gets worse for every new update - I probably might end up building this app myself ### 1/5 — Need to solve *2021-11-25, version 2.10.26* I have the account but I cannot login! ### 1/5 — Cannot login *2021-09-26, version 2.10.13* I cannot login ### 1/5 — Not the best *2021-09-15* OCR is terrible to be honest. They position as computer vision company but this doesn’t even support the most rudimentary OCR. Huge let down. Wouldn’t recommend. ### 4/5 — Good app *2026-03-23* Serves its purpose. It has helped me as a manager with package delivery and resident notification ### 4/5 — Helpful tool *2026-03-20, version 3.9.64* We deal with over 50 parcels a day and wouldn’t be able to cope without this app. Sometimes the app glitches but apart from that it’s really helpful ### 4/5 — Good Customer Support *2026-02-04* Parcel tracker has been helpful in our mailroom operations when it comes to running specified reports. There are a few flaws that can sometimes cause delivery problems but customer support is very helpful and timely ### 5/5 — Great app and organization! *2026-08-04* Our organization has been using this software for about 3 months now. It has been inbound packages and deliveries much easier to track. Our recipients have been enjoying it as well. We are really enjoying the latest UI and scanning update. It has made it much easier and faster to scan in a package when the recipients label or name is a bit off from their recipient account information. The support team has also helped so much with the implementation of this software. They are very responsive, which usually gets any issues worked out within a day or two at most. ### 5/5 — Efficient and reliable tool *2026-06-05, version 3.9.72* I use Parcel Tracker Mailroom in my job as an ambassador, and it really helps me manage and deliver packages more quickly and efficiently. The app makes it easy to organize incoming parcels and ensures that recipients are notified on time. Thanks to this app, I can handle deliveries in a smoother and more professional way, saving time and reducing confusion during busy hours. ### 5/5 — Simple & Effective Digital Tool with Potential *2026-03-23* Great tool for transitioning from manual to digital tracking especially in residential settings with multiple users. It’s improved visibility and package management. With a few fixes - like syncing and photo uploads - it could be even better! ## Most praised reviews (7 highest-rated) ### 5/5 — Great for high rise! *2026-03-04* The interface is easy to use and customizable. The ability to batch import a CSV for recipients is massively helpful and efficient. Also, proof-of-delivery photos are a plus, and customizable recipient notifications are a must-have feature that other applications lack. ### 5/5 — Just what we were after! *2026-02-18, version 3.9.60* I have just got the free trial of this for my workplace and am looking to get it implemented- from what I’ve seen it will make our life a whole lot easier ### 5/5 — Super helpful app! *2025-08-06* We love using parcel tracker, it has helped us manage our mailroom! ### 5/5 — the best solution for our mailroom *2025-07-28* We’ve been using Parcel Tracker for five years now and it continues to deliver. The app is incredibly intuitive. Our team loves how easy it is to scan, notify, and manage incoming packages with their phone (no equipment to buy). This app was simple to set up and has made our daily mail process much more efficient. The web dashboard also provides great visibility and control. The support team is always fast, responsive, and helpful. Highly recommended! ### 5/5 — Game-Changer for Package Management! *2025-07-10* Parcel Tracker has completely changed how I manage incoming deliveries. It’s fast, accurate, and incredibly user-friendly. I love that I can scan barcodes or enter tracking numbers manually, and it instantly tells me where my package is — no more guessing or digging through emails. The real-time updates and notifications are super reliable, and the clean interface makes it easy to keep everything organized. Perfect for both personal use and office environments. Highly recommend if you want to stay on top of your deliveries without any hassle! ### 5/5 — Super Useful *2025-06-19* We use this for our ministry center in the port to receive mail and packages for seafarers working on ships. This app has been an amazing useful tool on tracking mail and getting it to the recipients! ### 5/5 — Fantastic product *2025-04-10, version 3.9.31* Fantastic product, great support and very easy to use and setup --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*