# Parent Hub — Better school communication > School communication app for parents to receive updates and information. (iPhone/iPad app by Nexus Software Platforms Ltd.) - Source: https://appshunter.io/ios/app/parent-hub/id1048152859 (this page in markdown: same URL + `.md`) - Developer: [Nexus Software Platforms Ltd](https://appshunter.io/developer/888323559) - Category: Education - Price: Free - Age rating: 4+ - Requires: iOS 13.4 · 51 MB - Languages: American English - Released: 2016-06-13 - Data updated: 2026-09-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/parent-hub/id1048152859/reviews.md ## What is Parent Hub? Parent Hub helps to keep you up to date with all the great things your children are doing at school. Add a school or subscribe to class channels for quick updates, pictures, letters and more. All you need is a school handle from your child's school or a channel code from one of their teachers. It's not a problem if your child's school isn't using Parent Hub yet as it's free for them too. Just send them a link to our website and they can sign themselves up in no time at all. We'd love to know what you think of our app so please get in touch on hello@parenthub.co.uk. ## Key features - Receive school updates - Subscribe to class channels - View pictures - Access letters and documents - Connect with schools ## Recent user reviews (10 of 51) All indexed reviews: https://appshunter.io/ios/app/parent-hub/id1048152859/reviews.md ### 1/5 — Dark mode support *2026-02-13* Please add dark mode support. ### 5/5 — Helpful & Speedy Customer Service *2024-06-16* Sent a message via the website to add a second child onto the app, and the team responded very quickly to help me set it up! Thank you! **Developer response:** Hi Beth, really appreciate the 5-star review! Thanks for getting in touch and taking the time to leave us a review - glad we were able to help. All the best - the Parent Hub Support Team ### 5/5 — Parent user & school user *2024-05-06* Absolutely love it. Much better than a lot of the communication apps out there. I use this as a parent and have never had an issues. I also work in a school and have no complaints, user friendly on both ends. If I am ever in a pickle the customer service is always 10 10! **Developer response:** Hi there, thanks so much for your 5-star review and fantastic comments! It's great to hear from someone who has experience using both the school and parent sides of Parent Hub. All the best - the Parent Hub Support Team ### 5/5 — Parent hub User friendly *2022-09-02* Parent Hub is super user friendly, if you have a problem their support responds within 20 minutes very efficient. Thank you **Developer response:** Hi Bogii3r1, many thanks for your 5-star review! We're delighted you had a good experience and find the app user friendly. All the best - the Parent Hub Support Team ### 2/5 — Ok *2021-07-02* Used to be really good, but had to reinstall as it wasn’t working now I can’t add my children. School still waiting to hear back as to why! **Developer response:** Hi emmerr, thanks for leaving a review! It sounds like you've created 2 accounts - please log in using your old account, or contact us directly for support on support@parenthub.co.uk so we can get you back up and running! Thanks - the Parent Hub Support Team ### 5/5 — Helpful *2020-07-24* App has always worked well, can’t fault customer care when I had a question, prompt response & helpful advice. **Developer response:** Hi Cordysghost, thanks for leaving a review! Great to hear that you're enjoying the app and that you had a good experience with our Support Desk. All the best - the Parent Hub Support Team ### 1/5 — It’s descusting *2020-04-30* Please delete this appppp ### 2/5 — Crashes all the time *2020-04-07* Really frustrating app. Some features are great, user friendly and simple but the number of times I have had to reinstall as it’s frozen is infuriating. It is also impossible to access once an update is posted I presume to be due to high traffic of people trying to access. Please sort this out as have been using for 18m and consistent problems. **Developer response:** Hi Ansqui22, a quick update for you: our team have identified and are working on a fix for this issue right now, but to get your app back up and running today, please: (1) tap into the app (2) restart the app (3) tap into the Done page (tick button, top-right next to Search). For further help, please contact us on support@parenthub.co.uk Thank you! ### 1/5 — Awful *2020-03-20* Won’t load and just overall very unreliable and to add to that it spams you with messages and notifications **Developer response:** Hi Jeff, thanks for your review and for reporting this issue. Our team are working on a fix right now, but to get your app back up and running today, please: (1) tap into the app (2) restart the app (3) tap into the Done page (tick button, top-right next to Search). For further help, please contact us on support@parenthub.co.uk Thank you! ### 1/5 — Awful *2020-03-20* No matter how many times I delete and reinstall this app I never get notifications (I have checked all settings and they are fine) and I used to with previous versions, really hope the next school uses a different parent notification platform **Developer response:** Hi Bittybrooker, thanks for your review. Are you able to see messages when you tap into the app? Does the app icon show a red number 1 badge when you've got unread messages? Please let support@parenthub.co.uk know a few more details so we can look into this for you. Many thanks - the Parent Hub Support Team ## Frequently asked questions about Parent Hub ### What does Parent Hub do? Parent Hub is an app designed to keep parents informed about their children's school activities. It allows users to receive quick updates, view pictures, and access important letters and documents directly from their child's school or specific class channels. ### How do I connect to my child's school? To connect, you will need a school handle from your child's school or a channel code provided by one of their teachers. Once you have this information, you can add the school or subscribe to the relevant class channels within the app. ### Is Parent Hub free to use? Yes, the app is free for parents to use. It is also free for schools to sign up and use, making it an accessible communication tool for the entire school community. ### What if my child's school doesn't use Parent Hub? If your child's school is not yet using Parent Hub, you can easily invite them to join. Simply send them a link to the Parent Hub website, and they can sign themselves up at no cost. ### What kind of information can I expect to receive? You can expect to receive a variety of school-related information, including general updates about school events and activities, pictures showcasing what your children are doing, and important letters or documents sent out by the school or teachers. ## Version history (last 5 releases) ### 3.14.1 — 2025-07-03 This version contains a collection of bug fixes and performance improvements to keep your Parent Hub experience running smoothly. In particular, we've fixed an issue affecting a small number of users when logging into or creating a new account. As always, we'd love to hear your feedback. Please get in touch via support@parenthub.co.uk. ### 3.13.4 — 2024-07-12 This latest release contains some minor bug fixes. ### 3.13.3 — 2024-04-24 Introducing Parent Hub Chats! Chats enables live instant messaging between you and your child's school. Perfect for quick replies, or longer conversations about your child's learning. To make things easy we've added a dedicated 'Chats' tab along the bottom so you're never more than a click away from seeing your latest messages. As always, we'd love to hear your feedback via support@parenthub.co.uk. ### 3.13.2 — 2024-04-04 Introducing Parent Hub Chats! Chats enables live instant messaging between you and your child's school. Perfect for quick replies, or longer conversations about your child's learning. To make things easy we've added a dedicated 'Chats' tab along the bottom so you're never more than a click away from seeing your latest messages. As always, we'd love to hear your feedback via support@parenthub.co.uk. ### 3.12.1 — 2023-08-15 Introducing reactions for Parent Hub! In this release, we've added Likes to messages you receive from school. Look out for the thumbs up from September onwards. We've also added support for mobile numbers from the Republic of Ireland, along with some minor bug fixes and other improvements. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*