# Parentapps Connect — user reviews

> 62 indexed App Store user reviews of Parentapps Connect by VenturEd Solutions LLC, rated 2.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/parentapps-connect/id1440730909/reviews
- App overview in markdown: https://appshunter.io/ios/app/parentapps-connect/id1440730909.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3

## Newest reviews (19 of 62)

### 2/5 — Good idea but badly run

*2025-06-26, version 1.42*

Awful app!! Constant bugs, making you login multiple times a day. The idea of school notifications through an app rather than email is fab. If only the app was good enough

### 2/5 — Unusable

*2024-10-15, version 1.41*

App has a server error since last update so is now totally unusable. Unable to open any messages due to error. Needs fixing!

### 3/5 — Notifications not working

*2024-10-03, version 1.41*

Always show multiple notifications but only 1 actual notification. 
Otherwise it works.

### 2/5 — Keeps signing me out

*2024-07-04, version 1.39*

Deeply frustrating that it keeps signing me out and doesn’t remember my login details. It also bothers me that messages I’ve read keep coming back as unread. Such a buggy app.

### 1/5 — Consistantly awful

*2024-06-28, version 1.38*

Either will not login, will not find the school or if on the off chance you manage to access you cannot pay nor open any of the correspondence. Completely pointless

### 1/5 — Broken

*2024-06-20, version 1.38*

Hasn’t really ever worked without bugs but since a few days I can’t even open the app anymore because it crashes.

### 1/5 — Awful App

*2024-06-14*

I can not stress how awful this app is. Constantly glitches messages don’t come through. It unsubscribes you then you can’t find the school when you try and log back in.  I thought it was my phone got a new one and it was even worse. This is for sharing information from school and is soo stressful as it just doesn’t work. If you are a school please don’t get this app it brings nothing but stresss

### 3/5 — It’s not a bad app but has bugs

*2024-05-22, version 1.38*

My teacher has told me to do my lunches online and when I do it it shows that I have booked my lunches but when I go to school my teacher says I haven’t booked my lunch 
So please fix the app.

### 1/5 — Update worse

*2024-04-30, version 1.38*

App is very poor since the last update. Was working well but last ‘bug fix’ update had made it worse! Logs you out every time  you use it and often crashes when trying to log back in.

### 2/5 — More glitches than normal/ ever

*2024-04-14, version 1.38*

Been using this app for school for years. Not had any issues really however, so did start about 12months ago may be a bit longer. Shows more than one new nofticiation when I get a new one through, all are ready. 
The newest glitch that’s really frustrating is the app just not working. Won’t search for schools, every time I open it I get sorry error close retry same. Deleted app, reinstalled same.
Please fix these bugs, the app overall was fine and I’d like to come back and do a new review saying it is again.

### 1/5 — What’s happened lately?!

*2024-04-14, version 1.38*

Keeps logging me out and not accepting my password to the point where o cannot even get a new password it is just frozen on the same screen asking for credentials. Closed app down re opened many time and still the same.

### 2/5 — Doesn’t work properly at all

*2024-04-14, version 1.38*

As a parent this app is terrible. It’s showing as 41 notifications when I have read them all. Constant errors when reminders are coming through from school. Booking parents evening didn’t seem to work either and now I can’t access it at all! 
The school have repeatedly tried to use this app well intended, and it’s regularly needing to be fixed by tech support.

### 2/5 — No longer works

*2024-04-14, version 1.38*

As of the last update (1 month ago) the app no longer works. Deleting and reinstalling doesn’t help. Usually the app is quite useful!

### 1/5 — Stopped working again

*2024-04-13, version 1.38*

Stopped working again. Now the search for the school doesn’t work. Tried uninstalling and reinstalling but still doesn’t work. Lots of bugs and glitches and never really worked that well.

### 1/5 — Rubbish

*2024-04-12, version 1.38*

The app keeps crashing and now I can’t log on

### 3/5 — Clearly Some Bugs

*2024-03-25, version 1.38*

Please can the bugs be sorted out with the notifications. As soon as I receive a notification, it pops up that I have anywhere from 20-40 notifications from the app. As soon as I read the new message, then the notifications disappear. I don’t understand why it does this and it’s pretty annoying.

### 3/5 — Pretty good app but with some annoying bugs

*2023-09-29, version 1.34*

As both a parent and teacher using this app I have to say that it’s great for and receiving communication to/from school but there are a few bugs that are annoying. The all-in-one approach to the has massively streamlined all extraneous emails and paperwork.

The only annoyance is that when I receive notification as a parent, it always comes through twice in the iOS Notification Centre at the same time. Also, the app badge shows 11 or 16 notifications, when in fact I only have 1. Please could you suggest a fix / update to address this?

### 1/5 — School app

*2023-09-06, version 1.34*

App will not find school!! It’s not the best app

### 3/5 — Forms won’t load

*2023-05-26, version 1.32*

Love this app but it never lets me open importnat forms that are attached!

## Most critical reviews (10 lowest-rated)

### 1/5 — Truly Awful

*2026-02-26, version 1.44*

This is a horribly frustrating app that we are forced to use. Constantly having to log in, log out, remove the app, re-install the app, clicking on links several times to access the information. Booking systems never work. Reporting absences never works. Constantly having problems with it. It has never worked properly and only ever seems to get worse. Hate it.

### 1/5 — Needs improving

*2026-01-08, version 1.43*

Never opens first time and you have to go out of the app and back in it maybe half a dozen times in the hope that it will eventually work. Sometimes I just give up trying to use it. Needs a really good update from whoever wrote it.

### 1/5 — Dreadful app

*2025-09-11, version 1.43*

Great idea, terribly executed. I can only log in about 25% of the time, the rest of the time I’m stuck in a loop of having to close the app, reopen, try to log in again, see swirly whirl of doom, close the app etc etc. When I finally manage to log in, it says I have hundreds of unread messages. When I read the latest one, all others then show as read. Then when I close the app it shows several unread notifications. Honestly can’t think of a worse app.

### 1/5 — Terrible App

*2025-07-18, version 1.42*

Never works when opened, have to constantly open and close it for ten minutes and hope it works at some point. If you’re want to waste hours of your life each school year, download this app. Quicker for the school to phone each parent separately, useless.

### 1/5 — Infuriatingly terrible

*2025-03-04, version 1.41*

I waste so much time attempting to open this utterly useless app. How to make receiving messages from a school so difficult and unhelpful: parentapps connect. Useless.

### 1/5 — Awful App

*2024-12-18, version 1.41*

I can not stress how awful this app is. Constantly glitches messages don’t come through. It unsubscribes you then you can’t find the school when you try and log back in.  I thought it was my phone got a new one and it was even worse. This is for sharing information from school and is soo stressful as it just doesn’t work. If you are a school please don’t get this app it brings nothing but stresss

### 1/5 — How Is This A Usable App?

*2024-12-02, version 1.41*

I’m a little baffled that this app is launched and in use. I’m not even sure where to begin, but I’ll try…

Users cannot be added manually, they must sync via CSV from your SIS. That would be ideal in most circumstances, but the problem with that is they don’t always pull over all the student and user information. We had new families waiting weeks into the new academic year for access. Some families still cannot get in. When an event is posted, parents receive a notification that it has been posted but doesn’t say what the event actually is. You just have to go through the event list and guess what’s new. Teachers and administrators cannot message from the mobile app- it has to be from a desktop, but parents cannot access their account from desktop, only via the app. It is a very confusing and clunky platform and I would not recommend it to anyone.

### 1/5 — Not fit for purpose

*2024-10-07, version 1.41*

It is slow, and clunky. Regularly forgets what school I’m connecting to and has terrible UX. It might serve the school’s needs, but doesn’t live up to what’s needed for parents.

### 1/5 — Terrible

*2024-10-03, version 1.41*

Logs you out every 2 minutes. For some reason key chain doesn’t save the password like other apps do.

### 1/5 — It’d be great if it worked

*2024-09-10, version 1.40*

Only persisting with this app as my kid’s school makes a lot of use of it. I could live with it showing multiple notifications for 1 item if it didn’t then show an error when I try to open the app. Doesn’t show my account a lot of the time, can’t find any schools….all the same bugs people were highlighting almost 6 months ago! Deleting and reinstalling sometimes fixes the issue, sometimes doesn’t.

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2025-06-05, version 1.42*

Good

### 5/5 — Fab app!

*2021-06-07, version 1.0.23*

Easy to use and a brilliant source of information. 
I think every school would benefit from this app. Digital connection is vital and parentapps understand this. Everything in one place.

### 5/5 — Great app!

*2020-06-22, version 1.0.15*

Great app easy to download and get into it and easy to use and all the information is on the app to follow the instructions thanks

### 5/5 — Great App

*2020-03-25, version 1.0.13*

Yes, great App! just what is required for parents and grandparents at a very crucial time of our children's life, and, making parents feel more involved with the education of their children.

### 5/5 — Fantastic App!!!

*2019-11-27, version 1.0.12*

I love this app, I’ve never been able to report my child’s absence without phoning the school, but now I can do it with the click of a button. Love it

### 5/5 — Incredibly useful

*2019-09-19, version 1.0.10*

Easy to use and a really valuable tool for parents.

### 5/5 — Where have you been??!!

*2019-09-18, version 1.0.10*

What a fantastic app! Very well laid out and easy to use! All the info at your fingertips! 
Good for the environment too, no consent/absent forms to sign!
All schools should have this!

### 5/5 — A really useful app

*2019-09-18, version 1.0.10*

Brilliant app at keeping information concise and single point of communication between school and parent. Have even managed to order school uniform direct from supplier, delivered to school next working day. A winner all round!

### 5/5 — Great app!

*2019-09-17, version 1.0.10*

So useful having all the information at my fingertips! Really easy to use and set up.

### 5/5 — Very helpful app

*2019-09-17, version 1.0.10*

I’ve read the reviews about it being difficult to setup but I had no problem. It’s a great app, giving all school info in one place and allowing events to be saved straight to calendar of choice. Definitely more well informed since our school started using it

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
