# Parents Gateway > Parental communication and school program information portal. (iPhone/iPad app by Ministry of Education (Singapore).) - Source: https://appshunter.io/ios/app/parents-gateway/id1267198708 (this page in markdown: same URL + `.md`) - Developer: [Ministry of Education (Singapore)](https://appshunter.io/developer/852187844) - Category: Education - Price: Free - Rating: 3.00/5 from 6 App Store ratings · 56 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 45 MB - Languages: English - Released: 2018-01-04 - Data updated: 2026-07-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/parents-gateway/id1267198708/reviews.md ## What is Parents Gateway? Stay updated on your child’s school programmes with Parents Gateway (PG). Receive information, respond to forms, book meetings, declare travels, access parenting resources, and more! PG is available for mainstream MOE kindergartens, primary schools, secondary schools, junior colleges, Temasek Polytechnic and Ngee Ann Polytechnic. PG uses Singpass to identify parents of students in these schools. Upon successful authentication, the connection to Singpass will be terminated. Please remain logged in to receive notifications when schools send new posts. There is no risk of Singpass credentials being stolen if you remain logged in. Parents Gateway is brought to you by the Ministry of Education (Singapore). For queries and feedback, contact us at https://go.gov.sg/pgsupport ## Key features - School program updates - Form responses - Meeting bookings - Travel declarations - Parenting resources - Notifications ## Recent user reviews (10 of 56) All indexed reviews: https://appshunter.io/ios/app/parents-gateway/id1267198708/reviews.md ### 4/5 — Where is the submit absence option? *2025-10-28, version 12.0.3* Can’t find the submit absence option ### 3/5 — No notification *2025-08-05, version 11.7.0* No matter how the app has been updated, even my IOS has been updated to the latest. Even after trying reinstalling it; making sure my setting for notification is right; i still have issues receiving pushed notification from my phone when the school has new post. And even if i have missed notifications, the app does not have badge notifcation when i have unread post to remind user. I had missed a few important messages from the announcement. ### 2/5 — Access to calendars *2025-05-12, version 11.3.0* Why does the app require full access to my personal calendar just to add school events? It should only need permission to add events, not to view or modify everything in my private schedule. MOE should clarify the reason for this level of access—privacy matters ### 2/5 — Improvement Needed *2024-11-18, version 10.6.1* Can enhance the user experience by allowing the scrolling from notice to notice without having the click the Back Page. Enable Select “All Read” as an option. ### 2/5 — New message is not loading *2024-05-24, version 10.3.0* Currently able to received new notification but the new message is not loading. Please look into it. ### 1/5 — A poorly designed app *2024-05-20, version 10.3.0* There’s no search option and the app can only used on the phone. Not user friendly at all. ### 1/5 — Usability improvements are overdue *2024-05-16, version 10.3.0* The Parents Gateway app by Singapore's Ministry of Education is a commendable initiative that streamlines communication between schools and parents. However, there are notable usability issues that could be addressed: Firstly, the app is exclusively accessible through mobile devices with no web access available. This limitation can be quite restrictive for parents who prefer or need to manage their communications via a desktop or laptop. Secondly, the email notifications are insufficient. They only notify parents of a new message without providing any details, necessitating that parents open the app to view the content. This extra step is cumbersome and could be easily avoided by including the message content in the email notifications. Moreover, the app could benefit from incorporating AI to summarize the lengthy and numerous messages that parents receive. This would save time and make it easier to digest important information quickly. These issues significantly detract from the app's usability. Expanding access to include a web platform, enhancing email notifications to display message content, and incorporating AI for message summarization would greatly improve the user experience and accessibility of the Parents Gateway app. ### 1/5 — Desperately needs development *2024-04-08, version 10.2.2* This app is a 99% endless stream of worthless content about grants and bursaries which buries important updates such as exam dates. 1) Allow parents to unsubscribe from pointless information and subscribe to what is relevant to them. 2) PLEASE GIVE US A SEARCH FUNCTION so we can wade through all the nonsense. 3) Ability to save documents to personal profile for ease of finding important things. FOR SOME REASON, my kids’ school tells my children that they’re not going to give them information in the classroom and instead to go home and ask their parents to find it on parents gateway, so we need a better way to find information. Apparently in this day and age a teacher cannot simply tell a student when their exam date is. They tell the kids to go ask their parents!!!!!!!!! ### 1/5 — Where is the search function?!! *2024-03-18, version 10.2.2* I wish there was a zero star or negative star rating. Having been forced to use this platform / app for however many years now, there is still no search function. I don’t know how many hours worn out parents have wasted scrolling through endless lists of messages opening each one in the hope that the hidden piece of information is inside. So, so tired of this nonsense - it’s been years now. Please get your act together ### 1/5 — App only serves as notification *2024-03-14, version 10.2.2* Hope the app can allow communication link to sms of the sender… Hopes app can expand to allow to copy and forward on content to mail whapp etc… ## Frequently asked questions about Parents Gateway ### What is Parents Gateway used for? Parents Gateway is used to receive information about your child's school programs, respond to forms, book meetings, declare travels, and access parenting resources. It facilitates communication between parents and educational institutions. ### Which schools are supported by Parents Gateway? Parents Gateway is available for mainstream MOE kindergartens, primary schools, secondary schools, junior colleges, Temasek Polytechnic, and Ngee Ann Polytechnic in Singapore. ### How does Parents Gateway ensure security with Singpass? Parents Gateway uses Singpass for identity verification. The connection to Singpass is terminated after authentication, and remaining logged in ensures you receive notifications without risk of credentials being stolen. ### What is the rating for Parents Gateway? Parents Gateway has a rating of 3.0 stars based on 6 user ratings. ### Is Parents Gateway available on Android devices? Parents Gateway is supported on iPhone, iPad, and iPod devices. Information on Android availability is not provided in the description. ### How often is Parents Gateway updated? The latest version of Parents Gateway is 12.2.0, and it was last updated on March 23, 2026. This indicates a history of regular updates. ### Does Parents Gateway offer certifications or track academic progress? The description focuses on communication and administrative functions like booking meetings and declaring travel. It does not mention offering certifications or detailed academic progress tracking. ### Does Parents Gateway have ads? No, Parents Gateway does not contain advertisements. It is a free application provided by the Ministry of Education (Singapore). ## Version history (last 5 releases) ### 12.4.1 — 2026-07-23 We have squashed some bugs and made improvements for a better experience. ### 12.4.0 — 2026-07-06 We have squashed some bugs and made improvements for a better experience. ### 12.3.6 — 2026-06-24 We have squashed some bugs and made improvements for a better experience. ### 12.3.0 — 2026-05-16 We have squashed some bugs and made improvements for a better experience. ### 12.2.2 — 2026-04-05 We have squashed bugs and made improvements for a better experience. ## Apps similar to Parents Gateway | App | Rating | Price | Category | | --- | --- | --- | --- | | [Little Family Room for Parents](https://appshunter.io/ios/app/little-family-room-for-parents/id1158542738) | 3.4 (17) | Free | Education | | [Nanyang Parent](https://appshunter.io/ios/app/nanyang-parent/id6463802423) | — | Free | Education | | [SuperGenius Parent App](https://appshunter.io/ios/app/supergenius-parent-app/id1610440644) | — | Free | Education | | [LittleLives Check In](https://appshunter.io/ios/app/littlelives-check-in/id623928219) | 5.0 (2) | Free | Education | | [PSBAccess](https://appshunter.io/ios/app/psbaccess/id1554060166) | 1.0 (2) | Free | Education | | [My First Skool Parent App](https://appshunter.io/ios/app/my-first-skool-parent-app/id1554436857) | 5.0 (1) | Free | Education | ## More apps by Ministry of Education (Singapore) - [OPAL2.0](https://appshunter.io/ios/app/opal20/id1498577305) All apps by Ministry of Education (Singapore): https://appshunter.io/developer/852187844 ## Related topics [gateway app school](https://appshunter.io/ios/topics/gateway-app-school) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-25.*